JERROLD H.

SMITH
jerrold.h.smith@gmail.com (410) 660-8095 Catonsville, MD 21228
SUMMARY OF QUALIFICATIONS

Secret Security Clearance Warehousing Training & Experience

Leadership Training Lean Six Sigma Yellow Belt
Customer Service Skills Marine Corps Martial Arts Green Belt

WORK EXPERIENCE & SKILLS

SUPERVISION
Directed and oversaw the work of over 11 Marines responsible for distributing equipment and parts for military
vehicles, inventory control and administrative tasks
Supervised staff activities including assigning work, evaluating performance and conducting disciplinary actions
Coordinated financial and budget activities that funded operations and made recommendations to increase efficiency
Trained and instructed staff in their job duties and made them aware of Marine Corps policies; tracked the status of
and arranged for completion of mandatory training
Resolved customer complaints and answered questions regarding policies and procedures for distributing vehicle parts
and inventory management
Evaluated job performance and conformance to regulations and recommended appropriate personnel actions
Self-directed the mentorship of Junior Marines; provided one-on-one meetings to determine their current mental state
and encouraged positive attitudes
Worked with staff to professionally develop and establish personal goals; offered recommendations for achievement
Recognized stress factors and recommend additional training and life support programs that are available to them

SUPPLY MANAGEMENT
Recorded shipment data including weight, space availability, damages, or discrepancies for reporting purposes
Prepared documents including work orders or shipping orders to route materials
Conferred with Operations personnel to correct problems including damages, shortages or incorrect shipments
Contacted carrier representatives to schedule shipments or to issue instructions for the delivery of materials
Requisitioned and stored shipping materials and supplies to maintain inventory and stock levels
Computed amounts and levels of inventory based on space and storage available using STRATIS software
Delivered or routed materials to departments using hand trucks and sorting bins; packed, sealed and labeled materials

INVENTORY CONTROL
Received and counted stock items; recorded data manually and used computers to input, edit and verify data
Packed and unpacked items to be stocked in secure warehouses; stored items in an orderly and accessible manner
Examined shipment contents and certified records including manifests, invoices or orders to verify accuracy
Mark stock items using identification tags for property control and accountability of military grade equipment
Cleaned and maintained storage areas to ensure compliance with safety regulations and hazardous material protocol
Determined proper storage methods based on turnover, hazardous waste factors and physical capabilities of facilities
Kept records and processed work orders or preventative maintenance work on damaged inventory and inventory
handling equipment including forklifts, pallet jacks and lifts

BUDGET ANALYSIS
Ensured the correct accounting of all Marine Air Traffic Control Detachment Ground assets
Advised senior leaders on budgetary policies, inventory costs, fiscal deadlines and to kept them informed of the
current state of the budget
Prepared financial forecasts on the annual budget to prepare for the upcoming years financial needs; evaluated needs
for the use of funds and made appropriate recommendations
Utilized Microsoft Excel spreadsheets and databases to record, store and analyze information
Received and recorded Consolidate Memorandum Receipts (CMR) to record inventory turnover and associated costs
Reconciled and reported discrepancies found in records to senior authority for corrections to be made
Jerrold H. Smith Page 2

Special Recognition: Received Meritorious Mast for successful asset control and conducting budgetary tasks.
Implemented a database to keep accurate inventories of the General Services Administration (GSA) items and equipment
required for day-to-day operations of the unit. Accurately accounted for ground supply funds which safe guarded the
detachment from operating outside established budget parameters. Planned, directed and coordinated security activities to
maintain assets on detachment property.

COMMUNICATION & CUSTOMER SERVICE

Used interpersonal skills including active listening and feedback to effectively mentor Marines and build trust
Understood and executed verbal and written direction from senior leadership; coordinated with team leaders and to
avoid overlap of logistical operations
Confer with internal and external customers by telephone or in person to provide information or answer questions;
provided information by telephone, in written form, e-mail, or in person
Proven ability to communicate effectively in diverse environments by applying known rules to problems to produce
answers that achieved the mission
Provided feedback and follow up to ensure that appropriate changes were made to resolve problems or issues with
delayed deliveries or incorrect shipments
Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding
money, or adjusting bills

FOOD SERVICE
Served customers in a fast paced environment and trained new personnel on standard operating procedures
Maintained a positive attitude and achieved excellent customer service; exampled this behavior for new hires
Communicate with customers regarding orders, comments, and complaints; accepted payments and adjusted orders
accordingly
Prepare daily food items, serve drinks, take orders, relay information to kitchen personnel, clean, organize and
sanitize eating areas

WORK HISTORY
United States Marine Corps:
Supply Warehouse Clerk, 2011-2013
Avionics Supply, 2010-2011
Basic Training & Military Occupation Skills School, 2009-2010

Burger King, Food Service Worker, 2007-2009

EDUCATION

Milford Mill Academy, Milford, Maryland: High School Diploma, Computer Automated Design concentration
TRAINING

Lean Six Sigma Training, 2011

Leading Marines, 2011
Warehouse Clerk, 2010
Basic Warehousing (Warehouse and Inventory Operations), 2010
Warehouse Clerk Level III & IV, 2010
Martial Arts Training, 2009
AWARDS

Letter of Appreciation for the disposal of unserviceable equipment in Afghanistan, 2012

NATO Service Medal, 2012
Marine Corps Good Conduct Medal, 2012
Sea Service Deployment Ribbon, 2012
Afghanistan Campaign Medal, 2012
Meritorious Mast received for work as the Budget Analyst, 2011