Patching Activity Plan

Activity Coordinator HPDCO unix L2 (h3gunixindia)

Down Time Contact
(in charge for stop/start/sanity check application) BO_ApplicationSupport_WEB@h3g.it;smc_it_web@h3g.it
Hostname ptcvr005.ced.h3g.it
Activity ID inside Exploit ACT0011758
Activity Description 20170502_03 00:00-06:00 : ACT0011758-CREDENTIAL MANAGER PROD Server Patch Mgmt ptcvr005
WTT Start Time 5/3/2017 0:00
WTT End Time 5/3/2017 6:00

TASK ID START Duration STOP ACTIVITY DESCRIPTION Owner

Preventive Activities not inside Exploit TIMEFRAME

pre1 2/5/17 18.50 0:30 2/5/17 19.20 Open PR/WTT scheduled as inside Exploit ACT0011758 smc_it_web@h3g.it
Pre-Reboot assessment on serverptcvr005.ced.h3g.it
pre2 2/5/17 22.50 1:00 2/5/17 23.50 TO SAVE : BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>
Ip address, routing IP, file system mounted, NFS imported or exported, amount of RAM and CPU, service status all

BSS ITO India GOC Backup H3G (bs-ito-india-goc-h3g-

pre3 2/5/17 23.50 1:00 3/5/17 0.50 Check last backup backup@hpe.com)

pre4 2/5/17 23.40 0:20 3/5/17 0.00 Enable supression in ESL (for alarms monitoring) for ptcvr005.ced.h3g.it BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>

Activity Tasks
1 3/5/17 0.00 0:30 3/5/17 0.30 Application stop on ptcvr005.ced.h3g.it BO_ApplicationSupport_WEB@h3g.it;smc_it_web@h3g.it
2 3/5/17 0.30 0:20 3/5/17 0.50 Shutdown server on ptcvr005.ced.h3g.it BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>
3 3/5/17 0.50 1:00 3/5/17 1.50 Run Snap-shot ptcvr005.ced.h3g.it BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>
4 3/5/17 1.50 0:20 3/5/17 2.10 Test Boot on ptcvr005.ced.h3g.it BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>
IF FAIL Please START Roll Back NOGO_1
4 3/5/17 2.10 4:00 3/5/17 6.10 Patching + reboot + update VMware tool (IGNORE THIS STEP IF THE SERVER IS KVM OR PHYSICAL)+ VM poweroff and then VM powe BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>
5 3/5/17 6.10 0:10 3/5/17 6.20 System sanity check on ptcvr005.ced.h3g.it BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>

COMPARE (PRE & POST) REBOOT :

6 3/5/17 6.20 0:10 3/5/17 6.30 Ip address, routing IP, file system mounted, NFS imported or exported, amount of RAM and CPU, service status all BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>

7 3/5/17 6.20 0:10 3/5/17 6.30 Check Control-M agent + sendmail is running if not started need to start it. BSS ITO India GOC Unix H3G <h3gunixindia@hp.com>
8 3/5/17 6.30 0:30 3/5/17 7.00 Start Application + service sanity check on ptcvr005.ced.h3g.it BO_ApplicationSupport_WEB@h3g.it;smc_it_web@h3g.it

IF FAIL Please START Roll Back NOGO_2

after1 3/5/17 6.00 0:20 3/5/17 6.20 Close PR/WTT scheduled smc_it_web@h3g.it
 Riferimenti Piano di Dettaglio

Riferimento/Gruppo di Lavoro N Tel

On call number for Unix

On call number for DBA
On call number for Application

HPDCO Situation Manager weekly shared to all front office

Ericsson Unix Governance Escalation 0039 02 39913785
Ericsson Incident Managment 0040 73 0713535