Guide to monitor KPI NSN-NPO Dept

HOW TO MONITOR KPI NSN DAILY

1. Target:
a. Training for staff the way to monitor KPI
b. How to get data
c. How to resolve basic problem
2. Content:
In this document tranning how to monitor & resolve KPI: CS CSSR, PS CSSR, CS Drop, PS Drop
a. CS CSSR

Step 1: Check KPI CS CSSR of worse or Not?

Choose Custom Report & Click Metfone Report 3G, choose 3G Nokia Daily Report

Choose Object & Date to Export KPI (click Generate)

Step 2: If CS CSSR is now worse, check main reason is RRC fails or RAB fails, to check it do like below:
 Guide to monitor KPI NSN-NPO Dept

Choose NSN 3GRAN RU20/Servicelevel when the menu drop down choose RSRAN073 Service/Session
Accessibility Analysis.

If Cell Has fail due to RRC find in Column RRC setup, failures
 Guide to monitor KPI NSN-NPO Dept

Which RRC fails has many reason but now 3 main reason below:

- AC fails (that mean: Admission control fails): When this fails occur, you must continue check
due to congestion Power or Code, to check it do like below:

Choose NSN 3GRAN RU20/ Capacity/ RSRAN067 Cell Capacity. & Query data

If you want check Power Downlink (Uplink) congestion or Not? You must check Time in Class, DL. The
same with Power Uplink, you must check Time in Class, UL. If has number in class 3 & class 4 then this
Cell now congestion by power & need to be resolve.
 Guide to monitor KPI NSN-NPO Dept

How to resolve it, see in Step 3

If you want to check Code congestion or not? You mus check in DL CodeUtilization, if :

Code occup, avg [%] >= 90%

BR Code Tree [%] (Block Rate Code Tree) >= 1%

Then maybe this cell congestion code

How to resolve it, see in Step 3

- BTS fails [#] : when this fails is occur, maybe 2 reason: BTS now has error or Congestion CE
(Channel Element)
If BTS error you need make CR to Reset it
If Due to Congestion CE see in Step 3
 Guide to monitor KPI NSN-NPO Dept

How to check a cell congestion or Not? You choose Choose NSN 3GRAN RU20/ Capacity/ RSRAN066
Node B Capacity & Query data

If MaxUsed CE's ratio [%] > = 95% then this cell congestion due to CE

- Transp Fails [#] : when this fails occur, maybe 2 reason: Transmision now has problem or
Congestion IuB
If transmission has problem: Make CR Edit Transmision, Change Transmision.
If Congestion Iub, you must make CR increase Iub Capacity for Site

How to check a cell congestion Iub or Not? You choose NSN 3GRAN RU20/ Capacity/ RSRAN087 Node
B Capacity & Query data

If DL [%] > = 80% then this Site has congestion due to Iub
 Guide to monitor KPI NSN-NPO Dept

Step 3: Resolve Problem

- To resolve congestion due to Power DL change parameter:

List Parameter Current value Value need to change meaning

1 Target for transmitted 40 dbm 41 >> 42 >> 42.5 >> 42.8
power
2 Offset for transmitted 1 db 0.8 >> 0.6 >> 0.4 >> 0.1
power

If still congestion power DL, continue change parameter:

List Parametter Current value Value need to change meaning

1 Transmission power of 33dbm 27dbm
the primary CPICH
channel
If monitor by hour not congestion Rollback parameter

If monitor by hour still congestion Active carrier 2

- To resolve congestion due to Power UL change parameter:

List Parameter Current value Value need to change meaning

1 Target for received power 4 db 8 >> 12 >> 20
2 Offset for received power 1 db 1 >> 1 >> 1

If still congestion power UL, continue change parameter:

List Parametter Current value Value need to change meaning

1 Required received C/I on -20dB -25dB
PRACH at WCDMA BTS
If monitor by hour not congestion Rollback parameter

If monitor by hour still congestion Active carrier 2

- To resolve congestion due to Code, change parameter:

STT Parametter Current value Value need to change meaning

1 Code tree optimisation 3600s 120s
timer
2 HS-PDSCH code upgrade 8 12
margin for SF128 codes
3 Initial bit rate in downlink 64kbps 8kbps
4 Initial bit rate in uplink 64kbps 8kbps
 Guide to monitor KPI NSN-NPO Dept

- To resolve congestion due to CE :

Login to NodeB & change HSDPA share like picture below

If still congestion Tranfer card FSMD from another site to Site congestion
b. PS CSSR

Step 1: Check KPI PS CSSR of worse or Not? (Same with CS CSSR)

Step 2: If PS CSSR is now worse, check main reason is RRC fails or RAB fails, to check it do like below:

- Same with CS CSSR

- Check with PS service

Step 3: Resolve Problem

- Same with CS CSSR

- With PS CSSR, if congestion CE cant change to HSDPA share. Only transfer card.
c. CS Drop, PS Drop

Step 1: Check KPI CS Drop, PS Drop worse or Not?

- The same like CS CSSR but need to check CS Drop & PS Drop

Step 2: Resolve Problem:

- Check Site faulty or not, if Site fault Repair it or reset

- If Site has not faulty review Neighbour 3G-3G for Cell & add more neighbor
- If cell not missing neighbor, maybe cell has large coverage & poor coverage need tobe optimize