CASE STUDY
Improving business efficiency through
automation of Trade Finance
Industry
Banking and Financial Services
Overview
In Banking and Financial Services (BFS)
industry, manual processes are the
hindrance for faster & perennial customer
services related to trade finance, like Letter
of Credit (LC) and Bank Guarantee (BG)
closure. Robotic process automation helps
improve and enhance core banking system
by providing quick and accurate details for
documentation, validation and process
completion.
Leading BFS company adopts
robotic automation process to
accelerate LC & BG Closure
Client
The client is a leading Financial Service company
based out-of India, providing banking and
financial services to corporate and retail
consumers.
Business needs
Closure of LC & BG systems need to be done
within 45 days from their expiry date.
The client required a reliable solution that is
both fast and accurate:
Automated Trade Finance closure system
System for quick information integration
with update facility
Data verification and validation system
Challenges
To complete and close any LC or BG file the
client faced the following challenges because of
their existing system:
Manual Intervention: As the process was
handled end-to-end manually, the document
integration was tedious and time consuming
High over-head cost: Manual process
resulted in allocation of multiple skills and
man hours on a single document, as a result
the productivity was low
Paper-based process: The entire process
was paper-based and so the verification and
validation was a time consuming procedure
Accuracy & Relevance: Manual intervention
has accuracy and relevance issues. It needs
multiple verification and cross-reference to
confirm its authenticity and accuracy
Datamatics Solution
Datamatics team of experts suggested their
robotic process automation (RPA) solution,
i-Bridge, for automation of Trade Finance.
Some of the key highlights of the
implementation are:
Robotic Compilation: i-Bridge has data
automation and verification features that
eliminated manual intervention and
automated the whole system
Low over-head cost: Automation minimized
manual intervention decreasing over-head
cost and increasing productivity
Auto Annotation: As the system got
automated, there was no need for manual
annotations and all the files were directly
marked and transferred by i-Bridge
Accurate & Relevant: The system proved to
be 100% accurate, as the new system is a
virtual & non-intrusive process. The
application was efficient enough to match
and validate recent input with the collated
data from excel and other previous
documents
Datamatics Approach Benefits
Datamatics implemented an agile approach to Some of the significant benefits of installation
Advantage integrate & install robotic process automation and implementation of i-Bridge are:
into clients work structure and system: 50% reduction in man hours
Global Information Technology (IT) & Detailed evaluation of the existing system 60% rise in productivity
Business Process Management (BPM) was documented 40-50% rise in efficiencies of Run The
organization taking you forward on your Installation and integration of i-Bridge Business (RTB) cost
route to Digital Transformation Impact and progression was tested 100% error free system
Users were trained and tutored on use of the
Trusted partner to several Fortune 500 system
companies globally
Capabilities built around technology,
domain expertise & knowledge of Process
business processes
Alliances with global technology leaders PM
such as Microsoft, IBM & EMC2 Capture Go to Particular
ePM index data ERP model in ERP
More than 7,500 employees globally
Certified for SEI CMMI Level 4 V1.3, 101010101 101010101

ISO 27001:2013 & ISO 9001:2008

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SSAE 16 compliant processes ERP Generates Port

Ref. No. data
Global presence: U.S., UK, Australia,
Dubai & India

Capture
Ref. No.

PM

Go to Update
ePM Ref. No.

Move to
Completion

Result
Datamatics solution enhanced the clients productivity by 60%, with at least 40% efficiencies in
RTB cost.

Contact
Knowledge Center, Plot No.58
Street No.17, MIDC, Andheri (East)
Mumbai 400 093
Tel +91 22 6102 0000-09
Fax +91 22 2834 3669

business@datamatics.com
www.datamatics.com

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