/

qllrf, qriErt GOVERNMENT OF:NDlA

fra *ara-q. arq ft.rrrl MINISTRY OF F:NANOE
ddiq qvrc a.s iDrcirq DEPARTMENT OF EXPENDITURE
CENTRAL PENS10N ACCOUNT,NG OFFICE
B-eF{r rflo'r$ orn *q TR!K00T ,BHI A iCAMA PLAC
q-{ Rtd-r rooss NEW DELH 110066
,

sta , 25174595, ,u 1z 44s6, zG1T143a PHONES:26174596,20174450,26174438

CPAO/lT&Tech/Bank Perform ance/ 20 L6- 17 / 2_Lo 0901 2017

cPAo 11-" TcculscovA la,cl Par.r Gilr/: ore -r1/ a2o

Officq Memorandum

Subiect: - Providing breakup of pension and arrear payments & recoveries to

pensioners.

Attention is invited to para 4.6.7 of the Accounting and Operating Procedure for
Central Pension Processing Centre of Authorised Banks for Pension Disbursement ta
Central Government (Civil) Pensioners (February,2072) whereby it has been provided
that "The CPPC software will display on the computer screen, options and view of the
details of calculation of pension and its breakup of the pension paid to the pensioner/
fami$ pensioner. The Home Branch will act as intermediary with the CPPC and, besides
providing accounts statement, provide to the pensioners the payment of TDS details,
pension slip, the Due and Drawn Statement in respect of each arrear and the Annual
Income Statement".
2, Taking into consideration the grievances reported by Pensioners' Associations
and Pensioners, CP^AO had issued instructions to Heads ofCPPCs and Government Business
Divisions vide OM No. CPAO/TechfBanks Performance/20L5-L6/60 dated- 1.4.06.2016 for
strict compliance of above guidelines for providing detailed breakup of pension payments.
3. It has again been reported by Pensioners' Associations and Pensioners that "arrears of
arrear of Revision of Pension, Fixed Medical Allowance, Additional Pension, Life Time
Arrear etc. are clubbed with monthly payment of pension for which it becomes difficult for
pensioner/family pensioner to understand if pension and arrears are disbursed correctly.
Even recovery of overpayment or wrong payment is not shown separately".

4. Therefore, banks are instructed to follow the provisions of CPPC guidelines and
instructions issued vide OM dated-14.06.2016 and provide full breakup of pension
payment clearly to the pensioners. A compliance report in
this regard may be sent to CpAg
latest by 31.01,.2017 positively. -'\ \L ------f
.
(Su[hash Ciffi-ra)
Controller of Accounts

To

1. Heads ofCPPcs Ofall Banks

2, Heads of Government Business Divisions ofall Banks

Copy forinformation to:

. Sr,PPS to cGA,0/o the cGA,Mahalekha Niyantrak Bhawan E Block,General

Poo1 0ffice(GPO COmplex,INA New Delhi.
2. PPs to Addl.CGA 0/o cGA Mahalekha Niyantrak Bhawan,E,Block,General
Poo1 0ffice GPO Complex,INA,New Delhi.
3. PS tO cc(P CPAO,New Delhi
4.PA lo Dy.CA,CPAO,New Delhi
5.Sr.AO (C00rdinatiOn),CPAO,New Delhi