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All Mergers Are Not Alike

Seven merger types and approaches to master the integration


M
ost mergers fail. Thats a fact. After the merger, many compa-
nies often blinded by the pursuit of potential synergies
cannot sustain their initial growth momentum. Why the high
failure rate? A.T. Kearney finds that the major cause for post-merger
financial slowdowns is treating all mergers alike while mergers
are not alike. In a study of 175 mergers, we identified seven types of
mergers. Each type has its own specific challenges, opportunities and
success factors. Companies that tailor the merger approach to the
merger type will not only increase merger success but also the value
of the new company.

The message is nothing new: Most mergers fail.1 few detailed performance assessments and the
This has been confirmed time and again by various undifferentiated use of integration success factors,
studies. But merger studies often ignore distinc- our aim was to shed light on the real reasons why
tions among merger types, thus failing to provide some mergers succeed in achieving long-term,
meaningful insights. For instance, most studies stable post-merger growth while many others
assess general performance indicators and patterns (actually, the majority) fail.
in determining a mergers success, such as the From an analysis of 175 mergers, we
short-term development of market capitalization. identified seven merger types, distinguishable by
Some cite the difficulties of merger integration their product and service offerings, regional foot-
and the lack of synergies as the major causes for print and value chain structures (see sidebar: About
failure. As a suggested remedy, they present a set the Study on page 7). Each merger type was iso-
of would-be success factors that offer generic lated for its operational impact on creating share-
advice: Clear strategic rationale and effec- holder value, measured in terms of sales growth
tive communication are the catchwords here. and profitability. We determined that the major
However, although most executives recognize these cause of post-merger financial slowdowns (a fail-
concepts, most mergers still ultimately fail to create ure to sustain growth momentum) is treating all
value so the advice is not particularly useful. mergers alike.2 Merger success, we concluded,
A.T. Kearney recently performed an in-depth depends on taking a more nuanced approach to
merger study. Motivated by the lack of informa- merger integrationtailoring approaches to each
tion on behind the scenes merger challenges, merger type.

1
For simplification purposes, the term mergers in this paper also refers to acquisitions. We acknowledge that both deal types have specific challenges and success
factors; in particular, acquisitions should have more market and internal risks in the event of hostile takeovers. Many studies have analyzed acquisitions
specifically, while our focus is on the overriding challenges and success factors of both mergers and acquisitions.
2
See Juergen Rothenbuecher and Joerg Schrottke, To Get Value from a Merger, Grow Sales, Harvard Business Review, May 2008.

A.T. Kearney | all mergers are not alike 1


This paper discusses the findings of merger type in our database was ambiguous for
A.T. Kearneys Seven Merger Types study. We iden- instance, if the objective was in more than one
tify and categorize each merger type, assess the area the merger was categorized based on its
characteristics necessary to achieve long-term, primary objective as reported in publicly available
stable post-merger growth and outline the success data and managerial interviews.
factors and tailored approaches that will allow Of the 175 mergers studied, 120 more
companies to continue their growth momentum than two-thirds were volume-driven mergers,
well beyond day one. designed to increase clout and market share (see
figure 2 on page 4). Thus, capturing economies of
No Two Mergers Are Alike scale and market leadership were among the pri-
Every merger is different. Mergers differ accord- mary motives for achieving external growth across
ing to size and, most importantly, by their objec- industries. Regional extensions ranked second
tives and scope of integration. Typical merger in popularity, which is not surprising in light
of globalization. In fact, pursuing
M&As in emerging markets can also
be established companies strategic
response to keep new, rapidly grow-
Sustaining profitable growth ing competitors at bay.3 Altogether,
the first four merger types make up
is a key challenge in a merger the clear majority, with more than 97
integration even more so percent of the total, while the remain-
ing merger types are far less common.
than realizing synergies. Therefore, in this paper, our focus is
on the four most common mergers.

Gauging Merger Performance


To determine merger performance,
objectives are to increase sales and market share, our analysis focused on the operational and
boost profitability, increase innovation and diver- financial success of mergers, not simply as is
sify risk. A mergers scope is directly or indirectly the case with the majority of merger studies
determined by the overriding merger objective on value creation as measured by market capital-
and individual targets. Characteristics might ization or total shareholder return.
include the portfolio offering (products and ser- This study examined the operational impact
vices), capabilities, regional footprint and the in terms of sales revenues and profitability for a
value chain structure. period of three years before and after the merger.
After analyzing and segmenting mergers by In this way, we excluded short-term effects and
objectives and scope, we identified seven distinct assessed the impact of the merger well after the
merger types, each with specific characteristics, integration was completed. Furthermore, the data
challenges and success factors (see figure 1). If a was normalized against industrywide effects such

3
See Juergen Rothenbuecher and Joachim von Hoyningen-Huene, The Rise of Emerging Markets in Mergers and Acquisitions, A.T. Kearney, 2008.

2 all mergers are not alike | A.T. Kearney


Figure 1
The seven merger types

Merger type Description Examples

Volume extension Horizontal integration of direct competitors to increase market Carrefour


share and achieve economies of scale. and
Promods

Regional extension Horizontal integration of companies in same industry, but serving Anthem
different regions. Merging companies want to gain quick access and
to new geographic segments and local know-how or to increase Trigon Healthcare
global market share.

Product extension Horizontal integration of non-competitors that serve the same PepsiCo
customers with different products and services. The objective and
is to complement the portfolio and cross-sell products and Quaker Oats
services, and is sometimes driven by economies of scale
upstream in sales and marketing.

Competency extension Partial horizontal integration of companies that generally were Bilfinger Berger
not competitors, and where target is focused on one part of and
acquirers value chain (often marketing, distribution or R&D). Rheinhold & Mahla
Acquirer gains access to key know-how and technologies to
strengthen core competencies and increase customer value.

Forward extension Vertical integration of downstream customers or vendors Vodafone


to acquire additional market segments, channels and, potentially, and
end customers. Singlepoint

Backward extension Vertical integration of upstream suppliers to safeguard strategic Mittal Steel
resources or take advantage of the dwindling power of the and
supply market. Kryvorizhstal

Business Merger between unrelated businesses to enter into attractive Anglian Water
extension new markets and diversify business, reduce risk, or transfer and
brand, strategic and managerial skills. Morrison Construction

Source: A.T. Kearney analysis Acquiring company Target company

A.T. Kearney | all mergers are not alike 3


Figure 2
Volume-driven mergers are the dominant type

Sample database (number of mergers)


120

Total:
23
175
21

2
1 1

Volume Regional Product Competency Forward Backward Business


extension extension extension extension extension extension extension
Source: A.T. Kearney analysis

Figure 3
Overall merger performance by type

Average Volume Regional Product Competency Forward Backward Business Weighted


performance extension extension extension extension extension* extension* extension* average

Change in
return on 1.43% 1.56% 1.11% 0.88%
sales 2.06%
+ 0.3%
13.76%
22.08%

7.27%
Change in 1.13% 0.78%
sales growth
0.58% 2.58% 6.0%
8.35%

62.38%

Change in
EBIT growth 4.75% 2.92%
9.36% 7.75%
13.00%
9.4%

25.10%
142.08%

Source: A.T. Kearney analysis EBIT = earnings before interest and taxes *Small sample size

4 all mergers are not alike | A.T. Kearney


as a booming business cycle to pinpoint only those points. Companies pursuing economies of scale
changes that resulted from the merger. tend to launch an overly aggressive integration
Overall merger performance was mixed (see and synergy program at the expense of market
figure 3). Post-merger synergies, measured by focus and money-making ability. (The very strong
return on sales (ROS), increased by 0.3 percent- effects in the final three merger types are most
age points on average, while sales growth slowed likely the result of the small sample size.)
6 percentage points and profit (EBIT) growth Product extensions had the steepest reduc-
decreased 9.4 percentage points. Across merger tion in ROS (by 2.06 percentage points) and
types, we concluded that merger performance was stimulated sales growth moderately (1.13 per-
hampered by the following: centage points). Companies in product exten-
Illusion of synergies. Although the mergers sions focus on enhancing their product portfolio
in our study achieved positive synergies overall, six and cross-selling capabilities, boosting sales but
out of seven merger types failed to realize a pos- at greater effort. Mergers in this segment also
itive ROS, generating low or negative synergies. failed to sustain their pre-merger profit growth.
Managers spend considerable effort assessing Regional extensions experienced a minor
potential synergies in the pre-merger phase, but decline in sales growth (by 0.58 percentage
they often do not tap the synergies after the merger points), often as a result of underestimating the
because of unforeseen costs and complexities. challenges related to cross-border mergers such
Loss of growth momentum. Five of the seven as cultural conflicts or operational complexities.
merger types failed to sustain sales growth, often The differing performances for each merger
producing dramatic slowdowns. The reason is that type illustrate the necessity of evaluating both
intense focus on cost synergies siphons attention the opportunities and the challenges and risks
and resources away from markets and customers. inherent in each merger type. Indeed, a closer
Erosion of healthy profits. All seven merger look at the four top merger types reveals specific
types failed to make money. Profit growth declined opportunities and risks, with some mergers cre-
sharply (falling by 2.92 to 9.36 percentage points ating value and others destroying it (see figure
for the first four merger types) due to poor sales 4 on page 6). For example, mergers to expand
growtheven for those mergers that increased competencies provide access to new capabili-
ROS slightly. Additionally, shareholder value ties such as experts, skills, patents, technologies
creation (measured by market capitalization) and marketing. However, such mergers also have
decreased 2.5 percentage points relative to pre- inherent risks, including the creation of integra-
merger levels. Together, these findings illustrate tion barriers by both the target company (cast as
that sustaining profitable growth is a key chal- a cultural misfit) and the acquirer (a tendency
lenge in a merger integrationeven more so than to resist new ways of doing things), which can
realizing synergies. drain key people and know-how.
An in-depth look at the four most common
merger types led us to some instructive findings. Tailor the Approach to the Merger Type
We found, for example, that volume extensions Differences in merger performance illustrate
experienced the most negative effects from syn- the importance of judiciously assessing both the
ergy. Sales growth decreased by 8.35 percentage opportunities and risks specific to each merger
points and profitability fell by 9.36 percentage type. In fact, when presented with our findings,

A.T. Kearney | all mergers are not alike 5


Figure 4
Selected merger opportunities and risks by type

Merger type Opportunities Risks

Volume extension Achieve economies of scale Lose sales and customers


Expand market and buying power Realize few gains from synergies because
Access new best practices and of poor integration know-how
improve offerings Create organizational barriers because
of cultural misfit

Regional extension Enter new growth regions Generate cultural clashes and resistance
Achieve economies of scale to developing synergies
Diversify risk Provide standardized offerings without
Access new best practices and regard to regional requirements
improve offerings

Product extension Develop customer base by cross-selling Have insufficient product knowledge
and combining products and services Lose sales people during integration
for unique selling proposition Trigger conflicts in brand and positioning
Realize specific synergies, potentially
in sales and marketing

Competency extension Gain new competencies such as Create integration barriers


experts, skills, patents, technologies For acquirer: resistance to new approaches
and marketing (not invented here syndrome)
Complement services for the long term For target: cultural misfit
Lose targets sales, customers and key
employees, acquiring company shell only

Source: A.T. Kearney analysis Acquiring company Target company

more than 60 percent of executives in our Therefore, only a few high-priority initiatives
study said they would refrain from using a should be pursued. We maintain that, owing to
radical, quickly-as-possible approach in future their relative contributions, companies should
mergers. This shift from fast, across-the-board focus on growth- and market-related activities
integration to a more deliberate, selective approach before pursuing cost synergies. You have to be
became the focus of many of our conversations very conscious about the integration approach
with managers of post-merger integrations. These and adapt it to changing situations, commented
interviews helped us identify the following post- one CEO.
merger integration success factors (see figure 5 Integrate select parts of the value chain.
on page 8): While companies should consolidate some parts
Sequence integration activities. Both par- of the value chain, such as operational and admin-
ties always have more to do than they can handle. istrative functions, it is often better to leave other

6 all mergers are not alike | A.T. Kearney


About the Study
A.T. Kearneys Seven Merger Types set of performance indicators over company before the deal. All devel-
study was based on a longitudinal, a six-year timeframe, thus selecting opments were referenced and nor-
quantitative assessment of 175 merg- 175 mergers for further evaluation. malized against industry indices
ers across industries and regions A mid-term perspective is essen- to eliminate economic influences
taken from A.T. Kearneys global tial for determining what the impact such as an upturn in sales and profit
Merger Endgame database of after full integration is and how due to a booming business cycle.
600,000 companies. The study also the measures in a merger are imple- This allowed us to learn whether or
included interviews with key inte- mented. Therefore, the study ana- not synergies were realized during
gration managers and M&A experts lyzed financial data over a six-year the merger, and if shareholder
to validate our findings and gain period. The financials (market capi- value generation, sales and earnings
additional qualitative insights. talization, sales and EBIT in abso- growth picked up or slowed down.
We identified 8,300 mergers that lute terms) of each company were On this basis, the study catego-
took place from 2000 to 2003 with assessed for three years after the rized mergers into seven types. We
a threshold value of more than $100 transaction. This data was compared evaluated the operational impact for
million for the acquirer (see figure). with the same performance indica- each merger type and conducted an
We then screened and excluded less tors based on the total value (the initial diagnosis based on the finan-
relevant mergers on the basis of sev- hypothetical combination) of the cial performance with respect to
eral predefined criteria, including two merger parties three years before specific challenges. The study ana-
eliminating private equity deals, the deal, when they were still stand- lyzed the best and worst performers
mergers with no change in control, alone companies. The change in per- in depth to identify the underlying
and those mergers that overlapped formance was measured in terms of challenges, success factors and best
with other subsequent mergers. This value creation (market capitaliza- practices and related patterns for
allowed us to measure the specific tion), growth (sales revenues), syner- each merger type. The latter analysis
operational impact of each merger gies (EBIT margin or return on sales) combined quantitative and qualita-
analyzed. Out of the 700 mergers and profits (absolute EBIT) between tive data gathered by additional desk
that resulted, we identified those that the merged company after the deal research and interviews with integra-
fulfilled our data requirements for a and the hypothetically combined tion managers and M&A experts.

Figure: Sample characteristics


8,300 1,600
Complete finan-
Number of mergers

cials identified
800 175 (actual base for
700 merger study)
3,400

Incomplete
525 or inconsistent
financials
900
200 700

Total Private No change Company No basic Target sales Overlap with Potential
merger equity in control internal financials <15% of other sub- study base
base deals deals available acquirer sequent
sales mergers

Source: A.T. Kearney analysis Criteria for exclusion

A.T. Kearney | all mergers are not alike 7


Figure 5 factors according to each merger type, along each
Success factors in post-merger integration* aspect of integration (see figure 6).
For example, in volume extensions, where
the main objective is to increase scale, a key
success factor is improving operational value. But
no merger can capture long-term value if a com-
Sequence pany loses focus on its key customers. Customer
integration
activities according retention activities are crucial to ensure that
to priorities Complete
integration customers do not perceive a disadvantage in
19% as quickly
as possible buying from the newly combined company
36% (assuming that post-merger competition among
Integrate
select parts of suppliers is less vigorous). Customers that view
the companies
value chains the larger company as too dominant will either
20% move to a second supplier or switch to multiple
Adapt speed
of integration to smaller suppliers.
specific task, issue
and value considerations Managing cultural differences is key in
25% regional extensions, particularly in the case of
cross-border M&A activities. For example, German
*Weighted averages based on interview responses retailer Wertkauf s culture differed substantially
Sources: Interviews with post-merger integration managers; A.T. Kearney analysis
from Wal-Marts, and as the U.S. retailing giant
failed to gain ground in the German market, it
abandoned its acquisition. If management had
functions, such as sales and marketing, alone. shown more cultural awareness and defined risk
In some situations, integrating the companies mitigation plans ahead of time, the integration
is not useful at all. Our merger was successful would have stood a better chance of succeeding.
because we did not integrate the two companies, Another success factor for regional extensions is
explained one study participant. sharing best practices among the various regions;
Adapt integration speed. Integration time- this can be difficult, however, for companies that
lines vary. Uncomplicated mergers may take just do not have the capabilities to transfer ideas and
a few months, while full-scale restructurings may practices among intercontinental partners.
last several years. Recognize that your merger In product extensions, both parties must
requires unique considerations and manage expec- move quickly to achieve sales synergies, which
tations accordingly. As one integration manager requires pulling together an optimal product
noted, We had a reasonable schedule. Not too portfolio and identifying and tapping into all
aggressive for us, but with clear milestones. cross-selling opportunities. The newly merged
company can also take advantage of positive
The Entire Picture spillover effects by strategically combining brands
Traditional, widely recognized success factors (for example, branding products and services
provided only half of the picture, however. The under a common umbrella).
whole picture began to emerge as we developed a Finally, competency extensions are prone to
systematic framework for fully exploiting success internal risks. Therefore, anything and everything

8 all mergers are not alike | A.T. Kearney


that helps stabilize the business and ensure conti- integration challenges based on the specific merger
nuity is a key success factor. This includes focus- types and their unique circumstances.
ing on internal communications and offering
incentives to retain people with significant exper- Learning from the Best (and Worst)
tise and know-how. Managers of post-merger integrations often
Given the enormous risks that accompany learn by reviewing the best practices of success-
most mergers, the pre-merger emphasis should ful merger integrations and even the worst prac-
be on establishing the merger rationale, verify- tices of failed integrations. With this in mind, the
ing the cultural fit and ensuring proper leadership following offers insights from select case studies
and direction. One takeaway lesson from this of two merger types: volume-driven and regional
framework is that mergers require a more careful extensions, which accounted for 80 percent of the
and tailored approach. Companies need to address mergers in our study.

Figure 6
Success factors prioritized by merger type
Competency

Backward
extension

extension

extension

extension

extension

extension

extension
Business
Regional

Forward
Product
Volume

Success factors
Strategy Clear merger rationale and good fit ++ ++ ++ ++ ++ ++ ++
Leadership Leadership and direction ++ ++ ++ ++ ++ ++ ++
New management and organization ++ +
Resources dedicated to merger ++ + +
Change Internal communication ++ + ++ +
External communication ++ + + ++ +
Attention to cultural differences* + ++ + + +
Integration Professional integration management ++ ++ + + +
management
Pre-closing period planning and preparation ++ + + +
Integration approach ++ ++ + + ++ + ++
Value Risk management: key people retention + ++ + ++ + + ++
creation
Risk management: customer retention ++ + + ++ +
Synergies: economies of scale ++ ++
Synergies: value chain integration + ++ ++
Synergies: optimal product and brand portfolio ++ ++ ++
Synergies: sharing of best practices + ++
*Most important for all cross-border mergers across merger types Somewhat important + Very important ++ Most important
Source: A.T. Kearney analysis

A.T. Kearney | all mergers are not alike 9


The best (and worst) of volume extensions. Clear merger rationale, good fit, and leader-
In volume extensions, companies have numerous ship and direction. These are equally important
opportunities to create sustainable growthfrom for all merger types, so it is crucial to keep these
improved economies of scale to stronger market success factors in the forefront at all times when
and buying power. The 2000 merger of French pursuing a merger.
retailers Carrefour and Promods provides our New management and organization. Define
best practice example. Although the newly formed the organizational changes early in the merger
companys market share initially fell, management process, allocating people to the new structures
moved quickly to define action plans that balanced and nominating top management.
losses with growth in new regions. Among the key Resources dedicated to the merger. Build inte-
challenges: aligning a supply chain with differ- gration teams with representatives from both
ent logistical and IT requirements for the hyper- merger parties. Maintain and attract dedicated
markets and medium- and small-sized stores, and and qualified employees with promising career
handling tougher margin pressure from discount- opportunities based on their experience and
ers. The company countered the latter with its development potential.
increased buying power and eventually landed External and internal communication.
on its feet, accelerating its growth by approxi- Communicate the merger benefits to custom-
mately 3 percentage points. ers, shareholders, employees and suppliers at the
Despite the opportunities, volume exten- beginning of the merger process and keep them
sions are also among the most challenging merg- updated through newsletters, websites and dis-
ers. Companies run the risk of flagging sales, cussion forums.
customer loss, disappointing synergy effects due Professional integration management. Establish
to a lack of integration know-how, and organi- a dedicated integration team headed by an integra-
zational barriers brought on by mismatched cul- tion manager who reports directly to an integra-
tures. The 2001 merger of Chevron and Texaco tion steering committee (ideally, full-time people
illustrates a volume extension that was unable with cross-functional backgrounds). Make program
to sustain its growth momentum (sales develop- office tools available to the teams and manager.
ment slowed by 1.5 percentage points). Overlaps Pre-closing period planning and preparation.
in the gas station network cannibalized sales, Begin planning the integration in the pre-closing
reducing the collective revenues of the merged period, and establish a team as soon as the merger
company. Layoffs of redundant employees led is likely to occur. This can be amplified by using a
to HR turbulence and a slowdown in oil field clean team or JumpStart approach.4
explorations. Eventually, however, the company Integration approach. Outline a clear vision,
increased profitability through its quick inte- direction and roadmap for the integration. Ensure
gration (within the first 100 days) and focus on continuity and speed of execution (supported
bottom-line synergies by sourcing and eliminat- by a clean team, if possible). Assign a dedicated
ing redundant functions. integration team and resources for line manage-
Based on our analysis of volume extensions, ment, and adjust the timing and speed of integra-
the following are key success factors: tion to merger requirements.

3
See Kenneth Lee, Daniel Mahler and Joy Peters, JumpStart Your Merger, Executive Agenda, May/June 2008.

10 all mergers are not alike | A.T. Kearney


Risk management: customer retention. Stabilize expectations were high, the new company failed to
revenues by dispelling customers uncertainties live up to its promise, and sales growth slowed by
regarding sales contacts, product availability and approximately 4 percentage points. How did the
service continuity. Compensate for potential losses merger go wrong? Zimmer underestimated cul-
by initiating a sales boost program and pursuing tural differences during its integration. It reduced
specific growth actions persistently. sales, general and administrative (SG&A) expenses
Synergies: economies of scale. Eliminate redun- and staff in the wrong areas, breaking off key cus-
dancies in the new organization, such as manufac- tomer relationships. Moreover, Centerpulses sales
turing overhead and administrative
functions such as IT.
Synergies: optimal product and
brand portfolio. Map both compa- The differing performances
nies products and brands. Identify
ways to streamline and improve for each merger type illustrate
offerings. Define the target portfolio
and roadmap, and focus on building the necessity of evaluating both
up the intangible value associated
with the companies brands. the opportunities and the risks
The best (and worst) of regional
extensions. Companies involved in
inherent in each merger.
regional extensions can enter attrac-
tive new regions, gain access to local
market know-how and customers,
and diversify risks. The 2002 merger of Anthem force performed poorly, blaming it on inadequate
and Trigon Healthcare, two complementary U.S. and unclear communications. As a result, the newly
health care and insurance providers operating in merged company missed cross-selling opportuni-
different states, illustrates how regional exten- ties and lost market share to competitors.
sions can achieve sustainable, enhanced growth The following are key success factors and
momentum (in their case, by approximately 6 per- best practices for regional extension mergers as
centage points). The merged company leveraged observed in our study:
operational synergies to offer less-expensive health Attention to cultural differences. Assess cul-
insurance packages, which attracted new custom- tural differences before or immediately after the
ers and increased market share. Through inter- merger. Define a cultural integration program and
nal communications, the company reassured sales a migration roadmap (for example, one that out-
people about their employment security, and as a lines global exchange programs, language courses,
result the sales teams remained relatively intact. international workshops and training, and cross-
However, there are still challenges, especially country initiatives).
in cross-border mergers. Consider the 2003 merger Professional integration management. Estab-
between Zimmer and Centerpulse, two medical lish a global program management team and inte-
instrument companies based in the United States gration teams with representatives from each
and Switzerland respectively. Although pre-merger region. Set up time and action plans. Monitor the

A.T. Kearney | all mergers are not alike 11


progress of the integration according to predefined border meetings to encourage networking and the
performance indicators. exchange of intellectual capital.
Integration approach. Determine the scope of
the cross-country integration (selective versus full What Is Your Merger Type?
integration) based on clear criteria. Define inte- The study findings and case examples discussed
gration speed and sequence according to specifics in this paper illustrate why only well-orchestrated
such as value-added elements and strategic impact. M&As generate value. It is crucial to sustain
Capture quick wins within the first 30 days. growth momentum in a newly merged company
Risk management: key people retention. and expand on that growth through the years.
Manage HR risks and establish retention plans for All integration activities that stimulate profitable
key employees, especially those in local sales and growth from managing market risks in the pre-
marketing positions. closing period to strengthening sales and market-
Synergies: economies of scale. Define the ing functions will increase shareholder value.
global value-added structure early in the pro- It is also essential to assess the integration
cess (for example, the future manufacturing and challenges and success factors for each merger
supply chain network). Working from guiding type. For example, companies pursuing volume
principles, define an ideal post-merger state, con- extensions should prepare for the worst
sidering current structures, risks and constraints. from flagging sales to losing key customers and
Optimize the network by making plans for con- employees. Well-prepared companies can avoid
solidation, relocation and expansion. the pitfalls and capitalize on the opportunities to
Synergies: optimal product and brand port- increase growth and shareholder value.
folio. Define offerings and brands, setting out Armed with such insights, companies can
which brands will be retained and how to har- establish their priorities during the integration,
monize the various regions, product and service focusing on the most critical success factors for
lines together to create a consistent brand iden- their merger type rather than resorting to one-size-
tity. Establish a roadmap that outlines offerings fits-all merger approaches. Allocating resources to
for the middle term. the right areas and focusing management atten-
Synergies: sharing of best practices. Identify tion on urgent activities at the right time will
best practices from across regions and estab- increase the likelihood of a successful integra-
lish a strategy for transferring these throughout tion, profitable growth and, ultimately, increased
the company. Plan the right number of cross- shareholder value.

Authors
Dr. Juergen Rothenbuecher is a vice president and head of A.T. Kearneys merger strategy practice in Europe. Based
in the Munich office, he can be reached at juergen.rothenbuecher@atkearney.com.
Dr. Joerg Schrottke is a principal in A.T. Kearneys merger strategy practice. Based in the Munich office, he can be
reached at joerg.schrottke@atkearney.com.
Dr. Sandra Niewiem is a manager in A.T. Kearneys merger strategy practice. Based in the Frankfurt office, she can
be reached at sandra.niewiem@atkearney.com.
Dr. Gregor Wiche is a consultant in A.T. Kearneys merger strategy practice. Based in the Dsseldorf office, he can
be reached at gregor.wiche@atkearney.com.

12 all mergers are not alike | A.T. Kearney


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