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The message is nothing new: Most mergers fail.1 few detailed performance assessments and the
This has been confirmed time and again by various undifferentiated use of integration success factors,
studies. But merger studies often ignore distinc- our aim was to shed light on the real reasons why
tions among merger types, thus failing to provide some mergers succeed in achieving long-term,
meaningful insights. For instance, most studies stable post-merger growth while many others
assess general performance indicators and patterns (actually, the majority) fail.
in determining a mergers success, such as the From an analysis of 175 mergers, we
short-term development of market capitalization. identified seven merger types, distinguishable by
Some cite the difficulties of merger integration their product and service offerings, regional foot-
and the lack of synergies as the major causes for print and value chain structures (see sidebar: About
failure. As a suggested remedy, they present a set the Study on page 7). Each merger type was iso-
of would-be success factors that offer generic lated for its operational impact on creating share-
advice: Clear strategic rationale and effec- holder value, measured in terms of sales growth
tive communication are the catchwords here. and profitability. We determined that the major
However, although most executives recognize these cause of post-merger financial slowdowns (a fail-
concepts, most mergers still ultimately fail to create ure to sustain growth momentum) is treating all
value so the advice is not particularly useful. mergers alike.2 Merger success, we concluded,
A.T. Kearney recently performed an in-depth depends on taking a more nuanced approach to
merger study. Motivated by the lack of informa- merger integrationtailoring approaches to each
tion on behind the scenes merger challenges, merger type.
1
For simplification purposes, the term mergers in this paper also refers to acquisitions. We acknowledge that both deal types have specific challenges and success
factors; in particular, acquisitions should have more market and internal risks in the event of hostile takeovers. Many studies have analyzed acquisitions
specifically, while our focus is on the overriding challenges and success factors of both mergers and acquisitions.
2
See Juergen Rothenbuecher and Joerg Schrottke, To Get Value from a Merger, Grow Sales, Harvard Business Review, May 2008.
3
See Juergen Rothenbuecher and Joachim von Hoyningen-Huene, The Rise of Emerging Markets in Mergers and Acquisitions, A.T. Kearney, 2008.
Regional extension Horizontal integration of companies in same industry, but serving Anthem
different regions. Merging companies want to gain quick access and
to new geographic segments and local know-how or to increase Trigon Healthcare
global market share.
Product extension Horizontal integration of non-competitors that serve the same PepsiCo
customers with different products and services. The objective and
is to complement the portfolio and cross-sell products and Quaker Oats
services, and is sometimes driven by economies of scale
upstream in sales and marketing.
Competency extension Partial horizontal integration of companies that generally were Bilfinger Berger
not competitors, and where target is focused on one part of and
acquirers value chain (often marketing, distribution or R&D). Rheinhold & Mahla
Acquirer gains access to key know-how and technologies to
strengthen core competencies and increase customer value.
Backward extension Vertical integration of upstream suppliers to safeguard strategic Mittal Steel
resources or take advantage of the dwindling power of the and
supply market. Kryvorizhstal
Business Merger between unrelated businesses to enter into attractive Anglian Water
extension new markets and diversify business, reduce risk, or transfer and
brand, strategic and managerial skills. Morrison Construction
Total:
23
175
21
2
1 1
Figure 3
Overall merger performance by type
Change in
return on 1.43% 1.56% 1.11% 0.88%
sales 2.06%
+ 0.3%
13.76%
22.08%
7.27%
Change in 1.13% 0.78%
sales growth
0.58% 2.58% 6.0%
8.35%
62.38%
Change in
EBIT growth 4.75% 2.92%
9.36% 7.75%
13.00%
9.4%
25.10%
142.08%
Source: A.T. Kearney analysis EBIT = earnings before interest and taxes *Small sample size
Regional extension Enter new growth regions Generate cultural clashes and resistance
Achieve economies of scale to developing synergies
Diversify risk Provide standardized offerings without
Access new best practices and regard to regional requirements
improve offerings
Product extension Develop customer base by cross-selling Have insufficient product knowledge
and combining products and services Lose sales people during integration
for unique selling proposition Trigger conflicts in brand and positioning
Realize specific synergies, potentially
in sales and marketing
more than 60 percent of executives in our Therefore, only a few high-priority initiatives
study said they would refrain from using a should be pursued. We maintain that, owing to
radical, quickly-as-possible approach in future their relative contributions, companies should
mergers. This shift from fast, across-the-board focus on growth- and market-related activities
integration to a more deliberate, selective approach before pursuing cost synergies. You have to be
became the focus of many of our conversations very conscious about the integration approach
with managers of post-merger integrations. These and adapt it to changing situations, commented
interviews helped us identify the following post- one CEO.
merger integration success factors (see figure 5 Integrate select parts of the value chain.
on page 8): While companies should consolidate some parts
Sequence integration activities. Both par- of the value chain, such as operational and admin-
ties always have more to do than they can handle. istrative functions, it is often better to leave other
cials identified
800 175 (actual base for
700 merger study)
3,400
Incomplete
525 or inconsistent
financials
900
200 700
Total Private No change Company No basic Target sales Overlap with Potential
merger equity in control internal financials <15% of other sub- study base
base deals deals available acquirer sequent
sales mergers
Figure 6
Success factors prioritized by merger type
Competency
Backward
extension
extension
extension
extension
extension
extension
extension
Business
Regional
Forward
Product
Volume
Success factors
Strategy Clear merger rationale and good fit ++ ++ ++ ++ ++ ++ ++
Leadership Leadership and direction ++ ++ ++ ++ ++ ++ ++
New management and organization ++ +
Resources dedicated to merger ++ + +
Change Internal communication ++ + ++ +
External communication ++ + + ++ +
Attention to cultural differences* + ++ + + +
Integration Professional integration management ++ ++ + + +
management
Pre-closing period planning and preparation ++ + + +
Integration approach ++ ++ + + ++ + ++
Value Risk management: key people retention + ++ + ++ + + ++
creation
Risk management: customer retention ++ + + ++ +
Synergies: economies of scale ++ ++
Synergies: value chain integration + ++ ++
Synergies: optimal product and brand portfolio ++ ++ ++
Synergies: sharing of best practices + ++
*Most important for all cross-border mergers across merger types Somewhat important + Very important ++ Most important
Source: A.T. Kearney analysis
3
See Kenneth Lee, Daniel Mahler and Joy Peters, JumpStart Your Merger, Executive Agenda, May/June 2008.
Authors
Dr. Juergen Rothenbuecher is a vice president and head of A.T. Kearneys merger strategy practice in Europe. Based
in the Munich office, he can be reached at juergen.rothenbuecher@atkearney.com.
Dr. Joerg Schrottke is a principal in A.T. Kearneys merger strategy practice. Based in the Munich office, he can be
reached at joerg.schrottke@atkearney.com.
Dr. Sandra Niewiem is a manager in A.T. Kearneys merger strategy practice. Based in the Frankfurt office, she can
be reached at sandra.niewiem@atkearney.com.
Dr. Gregor Wiche is a consultant in A.T. Kearneys merger strategy practice. Based in the Dsseldorf office, he can
be reached at gregor.wiche@atkearney.com.
Copyright 2008, A.T. Kearney, Inc. All rights reserved. No part of this work may be reproduced in any form
without written permission from the copyright holder. A.T. Kearney is a registered mark of A.T. Kearney, Inc.
A.T. Kearney, Inc. is an equal opportunity employer.
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