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AGREEMENT ON THE SUPPLY OF GOODS AND SERVICES

The SUPPLIER is aware that it has been selected not only based on Unless otherwise specified by the INCOTERM applicable to the Order, the risks
technical and commercial criteria, but also because it shares the ethical shall be transferred following delivery, and any pre-receipt procedures carried
values stated below, which the Parties undertake to apply. Furthermore, it is out at the SUPPLIERs premises shall not trigger a transfer of risks to
reminded that the L'OREAL Group strives to make a positive contribution in LOREAL.
the countries and communities where it operates and appreciates the
actions of its suppliers along the same lines. 8. Ethical Compliance. This Agreement recalls certain fundamental ethical
rules with which the Parties undertake to comply with. In particular, even
1. Purpose and acceptance. This agreement completes the Purchase Orders where it is not prohibited by the law, the Parties shall refrain from obtaining
sent by LOREAL SA, following the negotiations with the SUPPLIER. benefits from third parties by promising or providing compensation that is
It summarises the provisions applicable to the supply of (i) Goods (products, not consistent with an honest and legitimate business relationship.
industrial components, equipment, advertising material, etc.) and (ii) Services Furthermore and subject to any stricter law, the Parties shall comply with the
(including transfers of Intellectual Property rights or image rights) described in fundamental ILO Conventions on the abolition of forced labour, on the elimination
the Purchase Orders (the "Order"). It applies where the SUPPLIER is located of child labour, on equality and on freedom of association. They will not employ
outside France. children under 16 years of age, except in the event of apprenticeship compliant
THE SUPPLIER MAY ISSUE RESERVATIONS ABOUT THIS DOCUMENT with the applicable law. The SUPPLIER will have to obtain LOREAL consent prior
BEFORE EXECUTING THE ORDERS. IN THE ABSENCE OF ANY to resort to apprenticeship of children under 16 years of age for the execution of
RESERVATIONS, THIS AGREEMENT WILL BE CONSIDERED TACITLY the Orders.
ACCEPTED. It may be amended by special agreements. The SUPPLIER may resort to prison labour for the purposes of the Order,
provided that it has obtained the prior consent of L'OREAL.
2. Quantities. The quantities ordered shall be stated in the Purchase Order. The SUPPLIER expressly acknowledges that it complies with the corporate and
However, if the Orders are placed through supply forecasts, the quantities tax obligations relating to its business and shall not use undeclared work. It
stated in the months that are considered as firm, in accordance with the undertakes to provide L'OREAL with any document that is required to be provided
logistics agreements concluded with the SUPPLIER, shall be purchase to clients in accordance with applicable laws.
commitments. The SUPPLIER acknowledges that in the event of breach of the provisions
contained in this section, L'OREAL may cancel pending Orders and cease all
3. Prices and terms of payment. Prices include carriage paid up to the business relations with the SUPPLIER.
destination agreed with the SUPPLIER. They are firm and without foreign
currency indexation. 9. Intellectual Property Rights. Each Party shall refrain from any action that
Invoices must be addressed to the accounting department of L'OREAL and could affect the intellectual property Rights belonging to the other Party. The
must state: (i) the Order number, (ii) a description of the Services or Goods SUPPLIER accepts that L'OREAL may reproduce, represent, adapt and
and (iii) the Delivery slip number. Payment of invoices shall be made by bank translate the creations made as part of the Orders worldwide and during the
transfer according to payment terms in force in the lOrals subsidiary, unless duration of the copyright. These rights may be exercised for an unlimited
otherwise agreed between the parties. In order to avoid fraud, L'OREAL number of copies, on any medium and for any use, including advertising.
reserves the right to request documents from the SUPPLIER proving that it is The SUPPLIER shall be responsible for acquiring the intellectual property
the holder of the bank account. rights attached to the Goods and Services that belong to third parties.
It undertakes to handle and bear the costs deriving from any claim relating to
4. Time frames. The times frames for delivering Goods or performing Services the Rights transferred to L'OREAL.
are mandatory and form an essential part of the Order. They may not be varied The price of the Goods and Services includes the remuneration of the
without the prior consent of the Parties. Intellectual Property Rights.
It is understood that Orders shall only be considered fully executed once they are
finalised, i.e. complete and compliant. If a service involves the provision of 10. Economic independence. The SUPPLIER is aware that its economic
software or documentary deliverables, the service shall be considered fully independence is crucial as it allows it to adapt to an environment as
executed upon validation in accordance with the terms agreed between the competitive as the cosmetic market, characterised by ongoing launches of
Parties. new products and regular fluctuations in the level of orders. As a result, the
In the event of a delay of more than 15 days not attributable to L'OREAL, the latter SUPPLIER shall maintain and/or develop business relations with enough
will be entitled to apply non-compensatory penalties equal to 1% of the amount of clients so that it does not economically depend on L'Oral, even where the
the Order per day of delay, up to a maximum of 20%. law allows for such dependence.
The SUPPLIER undertakes to inform L'OREAL of any situation of economic
5. Non-performance of the Order. The SUPPLIER shall provide the Goods or dependence towards LOREAL and is informed that a high level of
the Services in accordance with the Purchase Order in terms of quantity, quality dependence shall not limit L'OREAL's freedom to reduce orders or to
and delivery times. The Goods or Services shall also comply with the laws of terminate the relationship with the SUPLLIER in accordance with the
the country in which they are performed or imported by the SUPPLIER. The applicable law.
involvement of the L'OREAL Quality Department shall not release the SUPPLIER Each Party shall remain free regarding its own management decisions and
from the performance of its own quality controls or from its obligation to provide the resources used to implement them. L'OREAL may request financial
compliant Goods or Services. information from the SUPPLIER and organise follow-up meetings for the
Visible non-compliance may be established following delivery of the Goods or proper monitoring of the relationship, which shall not limit the freedom of
completion of the Services within a maximum period of 3 months, even if the each Party regarding its own management.
invoices have already been paid. The guarantee against hidden defects shall be
subject to the applicable laws. 11. Liability. Each Party shall be liable for any direct damage that it may
L'OREAL may ask the SUPPLIER to make defective Goods or Services cause to the other Party, except in the case of a Force Majeure event.
compliant or else cancel the Order. In the latter case, the SUPPLIER shall refund
the amounts paid in a timely manner. 12. Data protection. Each Party shall implement any relevant measure
The defective Goods shall be made available to the SUPPLIER, which shall be in intended to protect the integrity and confidentiality of the data provided by the
charge of promptly collecting them at its own expense; otherwise, L'OREAL may other Party. Where such data is considered personal data according to the
dispose of them at the SUPPLIER's expense. laws governing the processing of personal data, each Party shall comply with
In any case, defective or obsolete Goods manufactured under brands belonging the laws that concern them.
to L'OREAL shall be disposed of in the presence of a representative of L'OREAL. 13. Confidentiality. The information exchanged by the Parties shall be
The costs of disposal shall be borne by the SUPPLIER, unless the Parties agree considered confidential, except where it is available in the public domain. The
otherwise. SUPPLIER's confidential information may be shared within the L'OREAL
6. Packaging and Delivery slip. Packaging of the Goods shall be under the Group.
SUPPLIER's responsibility and at its expense. It must allow for transportation, The Parties must maintain this confidentiality for a period of 3 years from the
handling and storage under optimum conditions and be adapted to meet any date of receipt of the information.
usage requirements agreed with the SUPPLIER. Deliveries must be accompanied 14. Jurisdiction and applicable law. The Parties shall attempt to settle
by a Delivery slip stating the Order number as well as the references and disputes amicably. If no amicable agreement is found, any dispute shall be
quantities for each Good delivered. brought before the Courts of the Canton of Geneva and the Laws of
7. Ownership and Risks. This section applies to the provision of Goods, in Switzerland shall apply.
any form whatsoever (whether they are purchased, made available or included
into the Services).
Ownership of the Goods shall be transferred upon the delivery thereof, and the
provisions relating to retention of title shall not apply to them. Goods made
available to the SUPPLIER by L'OREAL for the purposes of executing the Orders
shall remain the exclusive property of L'OREAL. Where such Goods are not
intended to be transformed, the SUPPLIER undertakes to return them on first
request in good condition except for normal wear and not to keep any
reproduction thereof.

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