Alternative Workplace Strategies (AWS)

The Toyota Way

October 22, 2013

architecture | planning | interiors

graphics | civil engineering
Getting Started
Improvement Priorities
Engaging End-Users

Workshops + Observations | Socializing

Information access points draw people together to Information draws people together and lends permission
socialize, leading to high interaction areas that facilitate to the socializing that happens naturally before and after
information sharing, but sometimes at the expense of event.
those focusing nearby.
Engaging End-Users

Workshops + Observations | Collaborating

Spaces designated for formal group work are not sized or Project and team spaces are in high demand, yet they do not
equipped appropriately for a range of communication have the right tools, technology or configuration to support
modes: informative, evaluative and generative. generative collaboration.
Engaging End-Users

Workshops + Observations | Learning

Direct access to leadership who has big picture Quick immersion into ideas and data analysis is important to the
perspective, customer visibility and decision-making (nemawashi) decision-making process. Currently this is done
power is infrequent and driven by face-time at through large meetings with paper information packages,
increasingly larger meetings. slowing knowledge transfer.
Engaging End-Users

Workshops + Observations | Focusing

Focus is essential for enabling individual Focus space is designed for dedicated heads down
productivity and the creation or translation of work; but lack of strategic zoning does not
knowledge. support concentration.
Integrating Data into Design
Integrating Data into Design
Integrating Data into Design
Integrating Data into Design
Integrating Data into Design

Example Space Allocations by Typology

100%

90%
Other
80% (Filing/storage)
We/Shared spaces
70%
We/Owned spaces
60%
I/Shared spaces
50%

40% I/Owned spaces

30%
Office
20% s

Wkstns
10%

0%
CURRENT REFINE REDEFINE TRANSFORM
Design Strategies
copy bar work cafe

town hall
Success Factors

Ready, Open, and Collaborative

Clearly Aligned Design Decisions
& Objectives
Resource & Time Commitments
Leaders Acting as Change
Agents
HR | IT | RE&F
Group Partnerships
Post Change Follow-Through welcome center
Questions?

Dawn Riegel
Studio Manager, Interior Architecture & Design
Ware Malcomb
e. driegel@waremalcomb.com

Stephanie Verabian, LEED AP BD+C, ID+C

Workplace Strategy Manager
Toyota Motor Sales
e. stephanie_verabian@toyota.com