Jaime P.

Gayo
78 Santolan Road Brgy. Valencia, Quezon City
E-mail Address: gayojaimep@gmail.com
Contact No.: 09298553145 / 09165475308

CAREER OBJECTIVES_______________________________________

To be in a company that has a positive atmosphere for learning that gives

exponential growth.

EMPLOYMENT HISTORY_____________________________________

Company : TPG | Orchid Cybertech Services Inc. (May 2017 - Present)

Position Title: Team Leader Technical Helpdesk Department

Company : TPG | Orchid Cybertech Services Inc. (Dec 2015 - Present)

Position Title: Home Phone Service Delivery Engineer Point Of Contact

Company : TPG | Orchid Cybertech Services Inc. (Apr 2014)

Position Title: Home Phone Service Delivery Engineer

Company : TPG | Orchid Cybertech Services Inc. (Mar 2013)

Position Title: Technical Helpdesk Officer

Company : IBM UP Ayala Land Techno Hub (Oct 2011 Jan 2013)
Position Title: Customer Care Specialist

EDUCATIONAL BACKGROUND________________________________

College: Bachelor of Science in Electronics and

Communications Engineering
New Era University
No. 9 Central Ave. New Era, Diliman,
Quezon City
2005 2010
Secondary: New Era University
No. 9 Central Ave. New Era, Diliman,
Quezon City
2001 -2005
Elementary: New Era University
No. 9 Central Ave. New Era, Diliman,
Quezon City
1994 2001
ACHIEVEMENTS__________________________________________

Completed Cisco Certified Network Associate Boot camp March 2017

Most Improved Engineer Service Delivery Department 2014

Alternative Learning System Facilitator July to October 2011

Civil Service Examination Passer - April 2010

SKILLS_________________________________________________

Has solid background in ADSL 2+ concepts and infrastructure.

Has excellent knowledge in networking, routing and switching.
Has effective management skills and can provide excellent team supervision.
Self motivated and can work under minimum supervision.

SEMINARS ATTENDED_____________________________________

Seminar in CISCO Firewall, VPN, ACL and NAT Services

Meeting Room B 5th Floor
SM Mega Mall B
January 14, 2017

Seminar in CISCO Voice-over-IP, IP Telephony and CISCO Call

Manager
Meeting Room B 5th Floor
SM Mega Mall B
January 14, 2017

First Engineering Summit 2009

SMX Convention Center
Mall of Asia Complex, Pasay City
January 29 -31, 2009