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Internship report
Management of personnel
Forte surveillance-Sarl-

Realized by: Siham Tobzen framed by: saida yassili

Academic year: 2015/2016 training period: From

01/08/2016 To 01/010/2016

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Summary:
Deducts:4

Thanks:.5

Introduction:..6/7

Chapter 1: Company Presentation

History:8

Technical sheet :..9

Definition of the company:10

About the Company: .11

Skills:12

Chapter 2: Presentation of services

Security :13

Shop keeping:.14

Chapter 3: Sector Presentations

Private:15

Public:16

Chapter 4: Personnel Management

Working hours:.17

Posts!..............................................................................................................................18
stelleme,t of paymants:19

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Rights:....20
The warning:..21
Chapter 5: Issue
Company probl..22
Solutions:.23
Conclusion:....24/25

Dedicas:
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I dedicate this report in the first place to my father and

more so to my friends, my trainer, all the staff of the
company "FORTE SURVEILLANCE -SARL-" without
exception to all those who gave me the support and l
Help with the completion of this internship.

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Thanks:

Before any developments on this experience on this

professional experience, it seems appropriate to start
this report of the internship with thanks, to those who
taught me a lot during this course, and to those who
were kind enough to do This stage a very profitable
moment.
I would like to thank all those who have trained and
supported me throughout this professional experience
with great patience and pedagogy, namely:

Ms Laila Ajwehar: the manager

Ms. Saida yassili: Assistant

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Introduction:

The internship is an opportunity that allows us to be in direct contact with

the professional environment that we will begin our future life. Starting
from this participation, the trainee learns practical lessons by trying to
break the barriers of timidity. To adapt and improve his theoretical
knowledge and to compare theory with practice. The internship allows us
to know in a general way the various services of the company, in this
case, strong surveillance Agadir. On the human and psychological level,
it is certain that the internship or rather the direct relations with the staff
allow and offer a sociability that is fast enough and satisfactory.
Internships in companies constitute and contribute to achieving the
following priority objectives:
1: the discovery of the world of work
2: the confrontation of methods and techniques with the practices in
force within the company
3: the establishment of closer relations between training institutions and
their economic environment in order to find the best match between
training and the needs of the labor market.
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I hope that this work can achieve its goals and that it is at the desired
level.

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Presentation of the company

History:

The strong surveillance company was created in

2010 the month of October under the name of
FETOU SERVICES AND FOCUSED ON ALL THE
SERVICES.
In 2015, after having a change in the law of
company, she chose as name FORTE
SURVEILLANCE is Deepen in the field of guarding
The Company began its work the first year:
2011: cleaning, guarding
2012: babysitting
End of 2013-2014: all services

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End of 2015: the company to start having
problems in the field of work.

Technical sheet:
SOCIAL REASON: STRONG SURVEILLANCE
LEGAL STATUS: S.A.R.L-
ACTIVITY: GARDIENAGE
GERANTE: LEILA AJEWHER
ADDRESS: LOT 3350 TILILA AGADIR
TEL: 05.28.28.41.42

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FAX: 05.28.28.40.87
EMAIL: CONTACT@FORTESURVEILLANCE.COM
CAPITAL: 500,000.00
PATENTE: 48758413
RC: 20237
IF: 40241612
CNSS: 8597463
EFFECTIVE: 120 AGENTS OF GARANGE

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Definition of the company:

Forte surveillance is a service delivery company that

offers solutions to professionals and individuals. Service
delivery is our core business with several specialties,
They analyze their needs in security, guarding, and we
We offer a solution in hand. Their expertise is based on
a well-developed fair knowledge, qualified employees
and a carefully developed methodology.

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About the company:

The reputation of the company's strong reputation

since its inception on the competence of a qualified
and responsive team that is subject to rigorous
selection and supervision, it is a team of 'Security
guards and security guards who put their know-
how and professionalism at the service of the
customers.

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Skills:
Strong surveillance gives you concrete solutions in
terms of security and guarding:
A rigorous and weak organization, a qualified
team and efficient equipments guarantee you an
effective maintenance.
Their team is qualified loyal, stable, responsive
and dynamic, offering you the cleanliness and hygiene
you need, caring for the job well done, the company
favors the satisfaction of its customers for each type of
service.

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He intervenes on Agadir and the region Souss massa
Draa as well as in the provinces.

Presentations of services

Security:

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The Strong Monitoring Team is trained and equipped to
provide a surveillance and permanent protection of
people and property and respond appropriately to any
form of risk. They have a triple mission of reception,
observation and control. 1. Welcome: Accompanying
and directing visitors, issuing badges, receiving
telephone calls. 2. Observation: recording the
movements of staff, visitors and suppliers, as well as
their vehicles. 3. Control: key management, badges,
management of electronic safety systems, control of
technical installations, control of safety and hygiene
elements within the framework of the law on well-being
at work.

Shop keeping:
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First, the role of store supervisors is to act as a

deterrent. Indeed, their very presence is intended to
dissuade thieves or delinquents the least courageous to
commit crimes. But as some insist, the store supervisor
also has an active role based on observation and
control. He observes clients to detect suspicious
behavior, indices of theft, etc. In this way, it can
intervene at any time and, once the offender is caught in
the act, can prevent the police. Store supervisors are
therefore truly assets to preserve the margins of
businesses: less robbery, less loss, and therefore more
profit. In addition, compared to video surveillance,
human store monitoring has the advantage of posing no
legal or moral problems

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Presentations sector

Private:
ILLIGH
KARTING
LE PORT
CROCOPARC
PEPINIERE MABROUKA
CHANCERELLE
IMI OUADAR : PARADIS PLAGE / RESIDENCE PROCIA
AIT MALLOUL contoire agricole du Souss
PEPINIERE khemiss ait aamira
SOCIETE procs a Anza

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Public:

Urbain Taroudant
EQUIPEMENT MARRAKECH
CENTRE Immatriculations Tata
Centre immatriculations biougra
Centre immatriculations Taroudant
Centre immatriculations Tiznit

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Personnel Management

work hours :

Each supervisor works:

12H / 24H
6JR / 7JR
One week night and the other day.

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Posts:

Forte surveillance tries to make the maximum

possible for it is agent, finds two type of
agents: Motorized agent Non-motorized agent
For non-motorized agents trying to find a
closest position to their address And for the
motorized agents one gives him post one can
far and one takes on one loads their loss
(petrol).

Settlement of payments:

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The company has 3 types of payment depending on the
choice of agent and customer:
Payment by check
Cash payment
Payment by bank transfer

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Agent rights:

Each of our agents has the right to have:

A break day
Sick days accompanied by a Disease Certificate
CNSS

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Warnings:

Each company to a domestic settlement, the agents

after making a mistake it became that it will be
punished by:
One to three warning if all has nothing changes it
will have a set paid 3 jrs, after all its the company
has the right to stop the agent

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Problematic

Problem of the company

The strong supervision company has no

problem in running their soft work as the only
common problem that other company find
competent
and practical agents

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Solutions:

The solution that the company uses is to give a

training of 6 months to each new agent before
integrating the team to have the skills of each
agent

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Conclusion :

The internship within the forte surveillance

company was an opportunity for me to better
discover the professional reality, to see more
closely how to apply the theory seen during my
training and how to develop the various
communication techniques.
Finally, I emphasize the fact that an internship is
not only a period to be spent in the company, but
rather a professional training that the trainee must
take seriously and take the opportunity, seeking
and Asking the most to learn the maximum.
I am very satisfied with my internship in the forte
surveillance company and I hope that I have left

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I have supervised a good impression throughout

our internship.

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