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COMPARATIVE MANAGERIAL COMPETENCIES OF MANAGERS IN

SELECTED ORGANIZATIONS IN METRO MANILA: TOWARDS A
MODEL FOR EFFECTIVE BUSINESS PERFORMANCE

__________________

An Undergraduate Thesis
Presented to the Faculty of the
College of Business and Entrepreneurial Technology
RIZAL TECHNOLOGICAL UNIVERSITY
Boni Avenue, Mandaluyong City

__________________

In Partial Fulfillment
Of the Requirements for the Degree
Bachelor of Science in Business Administration
Major in Human Resource Development Management

By

Abegail N. Cruz
Bernard O. Bautista
Catherine N. Marquez

January 30, 2017

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APPROVAL SHEET

This thesis entitled, Comparative Managerial Competencies of

Managers in Selected Organizations in Metro Manila: Towards a
Model for Effective Business Performance, prepared and submitted by
JUAN A. DELA CRUZ, JUANA A. CRUZ & JULIE N. SANTOS who are
hereby recommended for the corresponding ORAL EXAMINATION.

October 23, 2016 PROF. JUAN A. DELA CRUZ

Date Adviser

________________________________________________________________

PANEL OF EXAMINERS

APPROVED as partial fulfilment of the requirements for the degree

of Bachelor of Science in Business Administration major in Human
Resource Development Management, by the Committee on Oral
Examination with the grade of _____.

PROF. JUAN A. DELA CRUZ

Chairman

DR. JUAN A. DELA CRUZ PROF. JUAN A. DELA CRUZ

Member Member

ACCEPTED as partial fulfilment of the requirements for the degree

of Bachelor of Science in Business Administration major in Human
Resource Development Management, Rizal Technological University

___________ PROF. AMELIA M. ARGANDA

Date Signed Dean
College of Business and
Entrepreneurial Technology
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ACKNOWLEDGMENTS

This researcher would acknowledges the guidance and the help of

the following individuals who in one way or another contributed and

extended their most valuable assistance in the preparation and completion

of this dissertation: Dr. Myrna M. Profeta, her adviser; her panelists-Dr.

Marilou C. Asturias, Dr. Amelita De Guzman, Dr. Luisito Hagos and Dr.

Carmel T. Mosura, for their consistent encouragement to finish this

research.

Dr. Felipe V. Zapata, Professorial Lecturer, Graduate School, Rizal

Technological University and the researchers Advisory Chairman, who

continually and convincingly conveying a spirit of adventure in regard to

this research and excitement with regard to teaching; Dr. Tessie G. Ong,

Professorial Lecturer, Graduate School, San Sebastian College, for

sharing her insights and patient responses to the researchers queries;

The researchers beloved children, Tricia, Gerico , and Cholo ,

her son-in-law, who served as her inspiration throughout the process,

who cheered her up whenever she felt saddened ;

Dale Scott Weeks, a very special and significant man in the

researchers life, for always there even if he is a thousand miles away and

who giving all the support to make this study true;

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Her classmates in DBA, her friends specially Prof. Jacky Paras,

Prof Kaye Y Opulencia , Prof Imee Resurreccion, Prof. Jun Ducut, Prof .

Milagros E. Magsajo, and Dr. Leonila C. Crisostomo for always being

there through thick and thin; Prof. Amelia Arganda CBET Dean, Prof

Elizabeth E. Salvador , College Secretary, and the faculty members for

their persistent encouragement to finish this study; and God, the

Almighty, for making her life so precious, bountiful and momentous.

May God be exalted, honored, and glorified.

P.N.L
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ABSTRACT

Title : A COMPARATIVE MANAGERIAL COMPETENCIES

OF MANAGERS IN SELECTED ORGANIZATIONS
IN METRO MANILA: TOWARDS A MODEL FOR
EFFECTIVE BUSINESS PERFORMANCE

Researchers: Abegail N. Cruz

Bernard O. Bautista
Catherine N. Marquez

Adviser : Dr./Prof. Juan A. Dela Cruz

Degree : Bachelor of Science in Business Administration

Major in Human Resource Development
Management

Date : January 30, 2017

Note: (150-200 words)

Include objective, methodology, major findings, conclusions and

recommendations
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TABLE OF CONTENTS

Page

Title Page i

Approval Sheet ii

Acknowledgments.. iii

Abstract v

Table of Contents viii

List of Tables xi

List of Figures . xiii

List of Appendices xiv

Chapter

I .THE PROBLEM AND ITS BACKGROUND

Introduction 1

Background of the Study . 3

Conceptual / Theoretical Framework.. 4

Statement of the Problem. 6

Hypotheses 9

Significance of the Study 9

Scope and Delimitation of the Study 9

Definition of Terms 13
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II .REVIEW OF RELATED LITERATURE

History of the Concept of Competencies 15

Managerial Competencies 15

Core Competencies for Managers.. 21

Criteria of Competency 27

Components of Competencies 31

Five Modes of Competencies 32

Comparison of Managerial Competencies Between

Male and Female 34

Comparison of Management Styles Between

Male and Female Managers. 43

Women Management Styles 45

Five Broad and Interrelated dimensions of a

Leadership Model.. 51

Expectations of Manager..................................................... 52

Management Functions 53

Civil Status and Managers Attitude to Risk 55

Synthesis 57

III.RESEARCH METHODOLOGY

Research Method Used. 58

Population Frame and Sampling Scheme 59

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Description of Respondents 59

Instruments Used.. 60

Data Gathering Procedures 61

Statistical Treatment of Data 61

IV. PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA

Managers Profile . 65

Comparison of Managerial competencies of Male and

Female Managers .. 74

Differences between Male and Female Managerial

Competencies. 102

Relationship of the Managerial Competencies of Male

and Female Managers and their Profile 108

Challenges Encountered by Male and Female Managers in

The Management of the Operation of Organizations as
Perceived by employees (lower managers).. 112

Model Developed for Effective Business Performance 118

V. SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS

Summary of Findings. 121

Conclusions 123

Recommendations. 124

REFERENCES 128

APPENDICES 137

CURRICULUM VITAE.. 146

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LIST OF TABLES

Table Page

1. Managers Profile as to Gender 65

2. Managers Profile as Age 67

3. Managers Profile as to Civil Status 69

4. Managers Profiles as to Highest Educational Attainment 71

5. Managers Profiles as Length of Service. 73

6. Comparison of Managerial Competencies between

Male and Female Managers as regards Conceptual
Skills in terms of Strategic Skills . 74

7. Comparison of Managerial Competencies between

Male and Female Managers as regards Conceptual
Skills in terms of Facilitative Skills .76

8. Comparison of Managerial Competencies between

Male and Female Managers as regards Conceptual
Skills in terms of Organizational Skills 79

9. Comparison of Managerial Competencies between

Male and Female Managers as regards Conceptual
Skills terms of Administrative Skills 81

10. Comparison of Managerial Competencies between

Male and Female Managers as regards Conceptual
Skills in terms of Innovative Skills 84

11. Comparison of Managerial Competencies between

Male and Female Managers as regards Human
Skills in terms of Leadership Skills 86
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12. Comparison of Managerial Competencies between

Male and Female Managers as regards Human
Skills in terms of Interpersonal Skills. 88

13. Comparison of Managerial Competencies between

Male and Female Managers as regards Human
Skills in terms of Negotiating Skills 90

14. Comparison of Managerial Competencies between

Male and Female Managers as regards Human
Skills in terms of Customer Relations Skills.. 91

15. Comparison of Managerial Competencies between

Male and Female Managers as regards Human
Skills in terms of Team Building Skills 93

16. Comparison of Managerial Competencies between

Male and Female Managers as regards Human
Skills in terms of Business Operating Skills. 95

17. Comparison of Managerial Competencies between

Male and Female Managers as regards Technical
Skills in terms of Communicating Skills 97

18. Comparison of Managerial Competencies between

Male and Female Managers as regards Technical
Skills in terms of Information Management Skills 100

19. Difference between Male and Female

Managerial Competencies 103

20. Relationship of the Managerial Competencies of

Male and Female Managers and their Profile.. 107
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LIST OF FIGURES

Figure Page

1. Research Paradigm 5

2. An Ideal Model for Effective Business Performance. .. 145

3. Comparisons of Managerial Competencies of Male

and Female Managers....... 118
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LIST OF APPENDICES

Appendix Page

A. Letter of Request ............. 137

B. Questionnaire 138

C. Action Plan .. 143

D. An Ideal Model for Effective Business

Performance.. 145
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Note:

For Chapter IV Present findings by sub-problem

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