Sunil Rocky DSouza

Vice President - Unix/Linux and Virtualization Operations

Sunil Rocky DSouza

sunilr.dsouza@gmail.com
+91 9821488638

29, Richards Pride

Off Caesar Road, Amboli
Andheri (West),
Mumbai 400058

Professional Profile

Currently working with MSCI which is leading provider of investment decision tool, product offered are Indexes,
Analytical tools, Equities, Real Estate, Fixed Income, Hedge Funds, and Hedge Funds.
Experience with leading Consulting Group in Equity, Financial Banking, Insurance, and Support Industries.
Industry experience of 13 Years with MBA System from NMIMS - Indias leading B-School
Technical Lead managing MSCI Linux and Virtualization Operations & Projects across the continents
Technical Lead managing Europes 4 Datacenter at Nomura Service (acquired Lehman Brothers) since November 2006.
Project Management & Work Transition Travelled UK several times to ensure smooth transition and complete
accountability of India Operations
Team Leadership, interpersonal development, Mentoring, Project Management, Strategic planning, Risk management
(Systemic Risk Reduction & Systemic Improvement Plan), Stakeholder communication, problem Management,
Solution Design, Technology Integration, Requirement Analysis and Training.
10years of experience leading complex Projects and managing cross-functional resource to optimize enterprise
technology.
Whilst tenure at LANWARE India Pvt. Ltd. as I.T Consultant, Designed and Implemented various cost effective
solutions to meet both Organizations and Clients objective thereby adding profit(Resource & monetary) to value chain.

Experience

MSCI India Pvt Ltd Technical Lead(VP) - November 2013 Current

Nomura Services / Lehman Brothers - Technical Lead (AVP) - November 2006 November 2013
I.T. Consultant at Lanware India Pvt. Ltd. - October 2005 October 2006
IT Executive at Electronic Data Systems (India) Pvt. Ltd. - July 2004 - October 2005
System Engineer at MAC INFOTECH - May 2002 - July 2004

Core Competencies / Technical Skills

ITIL V3
Virtualization technologies:-
Cisco Unified Computing System (UCS)
VMware vSphere 6.0 (Webclient, Update manager, VROPS )
VMware vSphere 4.1/5.0 (VCP 5.5 and VCP 4.1 certified)
Citrix Xen 5.x and 6.x
Solaris Containers/Zones
High Availability Services VERITAS Cluster Service (VCS) and Redhat Cluster
Multipath/MPIO
Veritas Storage Foundation
Linux Native Multipath
EMC Powerpath
Volume Manager
Sunil Rocky DSouza
Vice President - Unix/Linux and Virtualization Operations

VERITAS VxVm
Solaris Volume manager SVM
Solaris ZFS
Linux LVM

OS
Solaris ( 8/10/11 )
Linux (Redhat Enterprise Linux 4/5/6 and Oracle Linux 5/6)
Support for SAN boot Environment
Puppet & Puppetdb Administration
Patching
Linux patching planning, Design, Automation and deployment
Ansible Automation
Manage Inventory and Day to Day tasks automation
Proxy Triton Websense Proprietary Proxy, deployment and Support
Deployment of proxy Infrastructure across offices across continents
Scripting UNIX Shell (Bourne and BASH) & Python.
Storage Sun Storage 6140, 3310, Knowledge of NetApps & Hitachi HDS(Basic)
Infrastructure Services DNS (Bind 8/9, QIP & Infoblox), Kerberos, Postfix, NIS, Open LDAP, 389 LDAP, Sun ONE
Directory Server, Sudo & Opsware.
FTP Implementation, Support, Monitoring and Automation - product proftpd and vsftp
Application service - Apache Server, Apache Tomcat, kickstart, Samba.
Hardware
ILO, ILOM, RSC, XSCF, and Alom, Hardware RAID on HP DL385/380/580 servers.
IBM Blade Center HS22
HP Blade Center C7000 Chassis (Hp blade BL 460c G6/490c G6/G7 )
Cisco UCS
Fabric Interconnect 6140,6296
Service profile, IOM, VIC, CAN, North/South Bound,
Cisco UCSM and UCS central
Cisco UCS Monitoring Automation
Data Center Unified Computing Implementation v5.0
Cisco Data Center Unified Computing Troubleshooting v5.0
DCICN Introducing Cisco Data Center Networking v1.0

Career Highlights

MSCI India Pvt Ltd 2013 - Present

Vice President - Unix/Linux and Virtualization Operations

Team Leadership, Training & Mentoring, Project Management, Strategic planning, Risk Reduction (SRR & SIP),
Stakeholder communication, problem resolution, Requirement Analysis.
Service Transition, Operations and continuous Service improvement
Develop metrics to test and monitor applications, ensuring consistent improvement.
Collaborate with system architects, software engineers and IT management to ensure projects meet strategic
initiatives.
Operational excellence, SLA, Reporting, Documentation.
Collaborating with various stakeholders(Architecture and Engineering) Virtualization, Compute, Linux Engineering,
Monitoring, Datacenter team, Vendors(Oracle, Cisco, VMware) and IT management to ensure projects meet strategic
initiatives
Project management
Sunil Rocky DSouza
Vice President - Unix/Linux and Virtualization Operations

Assign schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized.
Delegate and Monitor work to meet and beat the deadline
Successful in meeting new technical challenges and finding solutions to meet the needs of the stakeholders.
Manage deployment and support of internal infrastructure system ensuring that periodic tasks are completed by
each team member.
Mentoring, Training & Development of Skills to independently deliver and perform, Internal and External training
Mission and Goals for team and Individuals, aligned with organization
Problem Management and Root Cause Analysis, Presentation of Analysis and planning/implementation to remediate the
Risk across Datacenters in controlled approach.
Automation
Inventory System of Linux Environment.
Linux patching automation
Linux Environment Uptime Report
MPIO SAN
Cisco UCS Kernel Usage Monitoring
Reboot Automation
Monitoring of custom services
Projects managed
DC Migration(Auth, Ldap Service, NTP, Server Migration(physical and VM), DNS, )
DR testing in Datacenter
Linux Filer & NetApps Migration
Strategy to move away from Linux based filers
NetApps to NetApps (FAS2050/FAS3170 to 8020) to accommodate performance Improvement,
Capacity constraint.
Old DC to new DC Migration
VMware patching
Linux Patching
UCS
BIOS and Firmware Standardization
Disk Scrub
Ring Buffer and Packet Drops
Proxy Patching & Remediation
Rsyslog versus Splunkforwarder POC, design, Documentation, Knowledge Transfer, Deployment across DC.
Quarterly OS High Uptime reboots Infra Stability
Remediation DNS timeout, DNS Caching, SSSD Auth, Kernel parameter, boot disk on single disk(missing
multipath config), Puppet Manifest cleanup and clean agent execution
Change management Standard template Design
Server Decommission Efficient Process and optimization of resources
SAP integration with workday
Load Balancer Implementation for FTP(proftp) Services
Leap Second fix across DC across Linux and UCS environment
Hardware error fix across DC Cisco UCS
Implementation/Standardization of LDAP based SUDO
Sunil Rocky DSouza
Vice President - Unix/Linux and Virtualization Operations

Nomura Services / Lehman Brothers 2006 - 2013

Technical Lead (AVP)

Technical Lead - Service Delivery & Change Management, Involved in project migration, transition and operations.
This role focuses on Change Management and Service Delivery as the key areas.
Awarded as Best Employee of the Month at Lehman Brothers and Nomura
Primary responsibility of Managing two Europe based Virtual Teams Eu Break/Fix, and Eu Projects.
Designing and Implementation of high availability cluster to ensure smooth continuity of business critical Application.
Server virtualization/consolidation to reduce server cost and implementation of Disaster Recovery with Virtualization.
New Server implementation, Server Migration/Relocation, Upgrades, and Decommissions.
Drafting/Designing/planning/assigning/approving all Changes. Defining Change Implementation Plans
ensuring that a Risk Assessment & Impact analysis is undertaken and ensuring timely implementation of the
changes
Automation of Managed service using Opsware System, packaging and testing.
Projects in Various Region (Europe, US, and India), following are the list of projects:
Start to End VMware VCenter Upgrade from 4.0 to 5.0
VCops Implementation
VMware capacity planning, Estate stability scan and Data Store cleanup.
HP Bladecenter Chassis OA/VC upgrade across EU datacenter.
Planning, designing and Implementing Veritas Cluster for database (Sybase/Oracle/DB2).
Kernel Upgrades (Linux OS) on more than 3000+ servers
Red Hat Linux 5.5 Server Upgrade for Sybase servers
OS upgrade across datacenters for availability and improved performance.
OS upgrade for High Availability of trading Servers.
Planning and Implementation of India Capital Market Project.
Deployment of packages(audit requirements) across Europe Infrastructure (6000+ Servers)
Decommissioning of obsolete hardware and thereby migration of apps to new OS and Hardware.
Server relocation in bid to consolidate datacentre space thereby enhancing capacity.

Netapp / Home directory migration

Business as usual(BAU) work involves
DR testing of veritas Cluster with Sybase/DB2/Oracle to ensure availability.
24X7 On Call support for Europe.
Problem determination and rectification
Identifying Hardware and Software issues
Crash dump Analysis/ explorer / collecting system related critical data
Raising call and coordinating with vendor (Redhat/Oracle/IBM/HP).
Coordinating with Toc Operation and looping Business stakeholders
Process automation using Bash Scripts and basic Perl exposure

RPM Packaging.

Responsibilities & Achievements
Achieved Employee of Month Award and have been tagged as Critical Resource for Unix Infrastructure.
Superior record of delivering simultaneous large-scale, mission-critical projects on time with efficiency.
Technical Lead Service Delivery and Change Management.
I am responsible for process creation and enhancement thereby documentation of Process and hand over to operational team.
Point of contact for any escalations.
Sunil Rocky DSouza
Vice President - Unix/Linux and Virtualization Operations

Professional Qualifications:

Certification:
Vmware vSphere VCP 5.5/4.1 Certified
Sun Certified System Administrator for Solaris 8.
Microsoft Certified Professional (MCP) for WIN2k Professional.
Microsoft Certified Professional (MCP) for WIN2k Server.
Training Attended:
Vmware vSphere 6.0 online fastrack
Data Center Unified Computing Implementation v5.0
Cisco Data Center Unified Computing Troubleshooting v5.0
DCICN Introducing Cisco Data Center Networking v1.0
LDAP 389
Oracle Directory Server Enterprise 11.1.1
Hitachi Storage - HDS
Veritas Cluster 5.0
CNE (Certified Novell Engineer) standard course in Netware 5.0.
MCSA - MS Win 2k Professional & Server / MS Win 2k Network Infrastructure /MS Win 2k Directory Services.

Academic Qualifications:

MBA, Information Technology Management, NMIMS 2011, Mumbai

Passed B.SC. (PHYSICS) (Mumbai University) in March 2002.
Passed H.S.C (Maharashtra Board) in March 1999.
Passed S.S.C (Maharashtra Board) in March 1997.

Personal Details

Date of Birth : 4th November 1980

Gender : Male
Marital Status : Married
Languages Known : English, Hindi and Marathi
Passport Details : On request only
Reference : On request only