Palak Modi

827 Hancock St, Apt 503,

Hayward, CA 94544
Cell: 862-225-3430
Hardik.9290@gmail.com
Career Objective:
Interested in working as a technician at any of the pharma/biopharma company.

Summary of Skills:
Experienced in supporting the claim processing and settlement
Excellent analytical, and error-detection skills
Remarkable computer, and written and verbal communication skills
Ability to work with and support the claims staff
Effective organizational, planning, and time-management skills

Experience
Claim Assistant
Oriental Insurance Company
Valsad, Gujarat, India
Collecting and sorting insurance claims form and entering details into the computer system
Performing simple calculations and verifying the claim amount mentioned on the form
Maintaining, preserving, and retrieving records of insured or policy holders
Informing policy holders about necessity of certain documents and completing claims forms for fast
processing
Verifying address of the insured and coordinating with the investigators for learning authenticity of the
claim
Draft format produce edit and proofread a variety of documents as guided by general company practice
Analyze problems and determine effective resolutions or develop recommendations for action by supervisor
Support departmental projects following up on pending details and coordinating work with other team
members
Coordinate complex activities between departments and outside parties to ensure requests are carried out
and activities completed
Enter data into computer systems create or generate reports and ensure data integrity
Contact company personnel at all organizational levels to gather information and prepare reports

Claim Assistant
Bajaj Allianz Life Insurance Company
Valsad, Gujarat, India
Calculated claims amount, verified forms and details provided by policyholders, and processed payments
Answered emails, letters, and phone calls and handled filing, photocopying, and faxing
Drafted reports and sent reminders to insured on acceptance or rejection of their requests for claims
Entered claims details in the system and closed the insurer's accounting
Provided assistance to policyholders for general claims processing and settlement
 Reviewed and analyzed claims forms and recommended changes in columns and rows as necessary

Education
Bachelor of Commerce - Statistics / Banking
South Gujarat University, Surat, Gujarat, India

Reference:
On request.