Professional Documents
Culture Documents
A.A., Math, Science, and Health & Fitness Palomar College May 2014
Certificate of Academic Achievement
PROFESSIONAL EXPERIENCE
Branches Floral Studio (RB Winery) January 2015-Present
Shop Helper
Provided customer service by taking orders over the phone, and assisting customers with
their floral orders
Assisted manager on wedding events at the Rancho Bernardo Winery
Assisting designers in cleaning flowers and maintaining workspace clean
LEADERSHIP EXPERIENCE
Ensured that every customer received outstanding service by providing a friendly
environment.
Intern Department Coordinator for Spanish interpreting services in the hospital to help
train interns ensure communication barriers.
Provided backup support for overseeing interns to specific departments, mentoring and
weekly executive meetings.
Collaborated with co-workers of different departments of an organization to centralize
team meetings.
Managed the medical interpreting department at Palomar Medical Center and Downtown
Escondido.
SKILLS
Communication and Interpersonal: Fluent (reading, writing, speaking) in both English and
Spanish; cross-cultural relations and high level of accuracy and strong attention to detail. Public
Speaking in presentations.
Technical: Demonstrated ability to use Microsoft Office: Word, Excel, PowerPoint, Access,
Scheduling Systems, Publisher; office equipment effectively.
Customer Service: Clear Communications Skills, Knowledge of Product, Attentiveness,
Patience, Tenacity, and Problem Solving Skills.
Program Design: Experience in fitness programs for Senior Citizens, and experience with
designing needs assessment programs for specific populations through coursework at CSUSM.