Final

ACTS COMPUTER COLLEGE
MISSION
ACTS Computer College, the pioneer
computer school in Sta. Cruz, Laguna,
founded in 1987, is a private nonsectarian
highest educational institution with an aim
focus on instruction, research and community
services offering curriculum towards
experience, expertise and excellence
supportive of national development goals and
standards of global requirements.
Excellence and Expertise
Narrative Report: A Narration of Experience in Management Information System Office

VISION
ACTS Computer College is a higher
educational institution dedicated in the
holistic development of citizens and leaders in
pursuit of truth, shall live a moral life and be
guided by their faith in Almighty God and love
in his mankind.
Excellence and Expertise

Santa Cruz, Laguna
A Narrative Report of the

On-the-Job Training
Conducted in
Management Information Systems Office

(MISO)
Provincial Capitol Compound
Santa Cruz, Laguna
In Partial Fulfillment of the Course Requirement in

PRACTICUM
Submitted to:
MRS. GUADALUPE A. ROCAMORA

OJT Coordinator
Submitted by:
RANDY B. PAPA
Bachelor of Science in Information Technology
First Semester
S.Y. 2017-2018

TABLE OF CONTENTS
Title Page
Table of Contents
Acknowledgement
Dedication
I. Introduction
Name of Training Station

- Exact Address and location of the Training Station
Nature of the Business
Brief History of the Firm
II. Practicum Proper Report
Narration of Experience
Functional Organizational Chart
Division/Department Assigned
Trainor, Designation and Major Function
Time Frame of Training
Duties Performed
- Photos in Action
Skills/Work Habits Learned and Developed
Machine/Equipment Used

III. Seminar in Practicum
Module 1: The Office as a Training Station

Module 2: Your Appearance
Module 3: Human Relations on the Job
(Relationship with Yourself)
Module 4: Humans Relations on the Job(Relationship
with co-workers, superior, and the public)
Module 5: Humans Relations in the Job
(Customer Service-Reception Work)
Module 6: Customer Service-Telephone Courtesies
Module 7: Clerical Work 1
(Filing and Records Management)
Module 9: Working Effectively and Efficiently
(With Time and Stress Management)
Module 10: Training on the Job Preparation
IV. Problems Encountered/Action Taken
V. Expected Outcome
VI. Realization of Expected Outcome
VII. Recommendation
School
Future Trainee
Cooperating Station

VIII. Appendices
Pre-Training Requirements
1. Application for Training

2. Personal Data Sheet
3. Endorsement Letter
4. Training Agreement
Con-Current Requirements
1. Daily Time Record
2. Job Analysis
Post-Training Requirements
1. Evaluation Sheet
2. Certificate of Completion of Training duly signed

ACKNOWLEDGEMENT
The author would like to extend his gratitude to the following who have
given him support, encouragement and inspiration to make it possible for him
to finish his Practicum and this Narrative Report.
The author is citing his acknowledgement first, To our ALMIGHTY
GOD for His love and providence. Without the guidance of the God above
this On-the-Job Training would not be possible to accomplish. The Lord's
blessing served as a very important ingredient in order for the author to be
able to perform each task that was assigned to him. All the trials He had
given made the author a better person.
His loving and very supportive family are always there providing all his
needs financially and spiritually. There support made the author strong and
enthused to face daily challenges. MRS. MERLINDA PAPA and MR.
RICARDO PAPA, the author's parents, shown their patience and
perseverance. The author is very grateful having both of them as parents.
The author's proud siblings served as inspiration and always make the best
out of everything.
Third, to MR. RODRIGO ABASOLA and MR. REINIER MALAHITO,
the author's trainors for their cooperation and assistance during the On-the-
job Training. The lessons learned from you are great primer for the author's

initial step in his future career. All of your understanding on the author's
lapses; your patience every time he commits mistakes will always be
remembered.
Fourth, to all of the BACHELOR OF SCIENCE IN INFORMATION
TECHNOLOGY OF SY 2017-2018 SECTION A (BSIT3A) classmates whom
he share most of his time during the trainings with joy , happiness and even
sorrows. The camaraderie and teamwork we had will continue. They are
good people that are more likely a second family to the author.
Fifth, to PROF. RUBEN F. MACALINAO and MRS. ELMA
MACALINAO, the Director and Chief Administrative Officer of ACTS
Computer College for their initiative and support to the On-the-job Training as
part of the Bachelor of Science in Information Technology curriculum.
Sixth, to MRS. GUADALUPE A. ROCAMORA, the On-the-job
Training Coordinator, her passion for teaching and her mother figure
synergistically contributed to the continuous development of her students in
becoming a professional and competent individuals in the work force
industry.
Seventh, to DR. ERIC P. CASTILLO, one of the author's College
Professor who is always sharing his experience and keep on inspiring people
including the author. All the professors and instructors who have shared and
continuously sharing their knowledge to the students of ACTS Computer

College are greatly acknowledged. May the ACTSCC Teaching Force
continues to inspire and build more professionals in the future.
ACTS COMPUTER COLLEGE, the author's Alma Mater from where
he belongs. This institution served as a second home for four years. All the
experiences, failures and success that constitutes the author as a good
person are truly to be cherished forever . All the success of your children will
also be your success.

DEDICATION
The author of this Narrative Report would like to dedicated this
achievement to numerous people he loved the most. The presence and love
shared by these people made the author empowered to finish this Narrative
Report the best way he can.
Primarily this Narrative Report is dedicated to our Lord Jesus Christ.
The author also dedicates this work to his loving parents, MR. and
MRS. RICARDO and MERLINDA PAPA. They are always there to support
him in every failure and achievement.
Dedication is also extended to the author's Scholarship Sponsors,
who serves as the key to the completion of most of the financial requirements
needed to finish a college degree .
Finally, this Narrative Report is also dedicated to all of author's friends
and mentors. These people are also considered as a family for their
unending support in time of need.

INTRODUCTION

INTRODUCTION
" On the Job Training is still widely used today . It is a frequently used
method of training ; it requires only a person that knows how to do the task
and the tools the person uses to do the task . It may not be the most effective
or the most efficient method at times . Yet , it is normally the easiest to
arrange and manage ; the training takes place on the job , it can be highly
realistic and there are no requirement for transfer of learning . It is often
inexpensive since no special equipment are needed other than what is
normally used on the job."1 The previous passage is from wikipedia.com
describing on-the-job training.
As a student of Bachelor Science in Information Technology and as a
future IT personnel of a reputable company, the preparation for the next
chapter of student's life in the On-the-job training is really exciting; an
essential experience. Different activities, different sets of people, a new
pattern of daily living, these are the things that constitute an environment
which is not so similar on the things a student will see in a basic classroom
set up.
The Practicum is an actualization of what was heard , seen and
observed inside the lecture rooms . The students are given a chance to see
and experience what challenges their future job could offer . They can also

seek advices and tips from their immediate supervisors that are far more
having a lot of experience in their field of specialization .
The major objective of the Practicum is supported by different local
offices here in our province of Laguna. The heads of each office are having
an understanding and agreement with our school - the ACTS Computer
College in order for this helping party to prepare and establish the best
training for the future workers in the industry. The cooperating offices allow
the student trainees to work with their current employees, use different
equipment and tools, assist and support the assigned immediate trainor. With
this kind of set up, the trainees will surely learn more things; they experience
how to work in an actual work environment through the support of the
cooperating training stations.
1 Source: https://en.wikipedia.org/wiki/On-the-job_training

NAME OF THE TRAINING STATION
Management Information Systems Office

(MISO)

EXACT ADDRESS AND LOCATION OF THE TRAINING STATION
LOCATION MAP
LOCATION OF THE FIRM
Management Information Systems Office (MISO)

Second Floor, San Luis Building
Provincial Capitol
Sta. Cruz, Laguna

NATURE OF THE BUSINESS OR THE INDUSTRY
In line with the vision of the Provincial Government to develop Laguna
as a world-class province, the Management Information Systems Office shall
harness the full potential of available Information Technology to ensure the
development, installation, and proper management of an appropriate
Information System that shall server as a key instrument for the institutional
strengthening of the Provincial Government towards an efficient and effective
delivery of its programs and services.
VISION:
A highly Productive and Globally Competitive Provincial Government,
powered by Efficient, Cost Effective, and Robust Information System.
MISSION:
To develop and maintain an Efficient, Cost Effective, and Robust Information
System for Provincial Government of Laguna that improves its advantage
and enhances the productivity of its employees and offices.

BRIEF HISTORY OF THE FIRM
The office is now eight years in existence offering service as part of
the Governors Office. Mr. Jaime Garcia still heads the MISO with his team.
Mrs. Jill Sandoval handles the administrative Support Unit while Mr. Adrian
Miras, Mr. George Autos and Mr. Rommel Talubo deal with the technical
services, Mr. Ned Tobias and Mr. Alexander Michael Abrazaldo as a
system analyst and Mr. Lee Samonte, Mr. Rodrigo Abasola with the multi-
media development. The following years show the important events that
took place over the Management Information System Office in Capitol of
Sta. Cruz, Laguna.
1751
Laguna is now a land of opportunity and enterprise. It has eighteen
industrial parks, yielding various products that range from foodstuffs,
handicrafts, semiconductors, home appliances, and automobiles. Indeed it is
a place for business ventures and investment, endowed with abundant
natural wealth and diverse human talent.
Although Laguna has maintained its agricultural lands that generate
ample fruits, grains and vegetables, and awesome sceneries that draw local
and foreign tourists, it is far fetch in the contrast to the Laguna, Captain Juan

de Salcedo discovered when he explored the largest freshwater lake in the
Philippines and second in Asia, in August 19, 1571 Laguna de Bay.
1856
Salcedo, grandson of Miguel Lopez de Legazpi, the Philippines first
Spanish designated governor sailed on the lake through the Pasig river to
discover populated communities on its shores.
1999
The Management Information Systems Office (MISO) started in 1999
as the Y2k task force launched by the Provincial Government of Laguna to
deal with the ever popular year 2000 bug, which was headed by Mr. Jaime
Garcia.
2000

In the year 2000 the Y2K task force was reborn as the Management
Information Systems Office which was still headed by Mr. Jaime Garcia along
with Adrian Miras, Noel Saluti and Marlon Manambit as its first Staff
Management Information Systems Office is under the Department of GO.
2004
In the year 2004, the Management Information Systems Office had a
renovation. That lobby becomes the extension of the MISO.

PRACTICUM
PROPER REPORT
Narration of Experience
Functional Organizational Chart
Division/Department Assigned
Trainor, Designation and Major
Function
Time Frame of Training
Duties Performed
Photos in Action
Skills/Work Habits Learned and
Developed
Machine/Equipment Used
Problems Encountered/Action Taken
Expected Outcome
Realization of Expected Outcome
Recommendation

NARRATION OF EXPERIENCE
The first step before getting to the actual training for Practicum is the
orientation rendered by Mrs. Guadalupe A. Rocamora, the OJT Coordinator.
On her lecture, she enumerated to the trainees all the important things such
as the pre-training requirements, post-training requirements and the numbers
of quality working hours needed for us to complete the said training course.
She said the baccalaureate students need to finish a four hundred (400)
hours training in our training station. We are also taught on how to prepare
our Personal Data Sheet together with an Application Letter which is needed
in applying as a trainee in any of the nearby offices for OJT.
I have chosen the Management Information System Office in the
Provincial Capitol as my training station. Before the training start, We are
advised seeing the Officer-in-charge for trainees like us in MISO, Ms.
Stephanie Reyes for our application. Miss Reyes gave us instructions to go
to the Human Resource Management Office of the Provincial Capitol to
acquire a copy of On-The-Job-Training Agreement/Contract. After completing
and submitting all the requirements, I started working as a trainee in MIS
Office . I started my night shift training in April 10, 2017.
During my first night as a trainee, I have experienced a lot of
adjustments are needed including the new environment, the office mates and

the schedule. I was so very nervous that time. For me, those new things are
very unusual.
Miss Reyes completed her orientation to us about the MISO
discussing the history, the policies/code of conduct and other important
things about the MIS Office. After the orientation, she had designated me to
assist Mr. Rodrigo Abasola and Mr. Reinier Malahito, my supervisor and
coordinator at MISO.
My first week as a trainee is very fulfilling. I have a very cooperative
and kind trainors and supervisors. I have been assigned to encode
information on Blue Card System.
Mr. Malahito also appointed me to maintain the computers in the
computer room. I always check the computers are properly unplugged after
use . I also need to do a regular housekeeping in the room to maintain the
cleanliness of the computers.
After two months of training , that was months of April and May 2017 ,
I can say that part of my improvement is my interpersonal skills wherein the
adjustments I am mentioning earlier were clearly complied . Those days of
training are very helpful . It has given me a lot of challenges and through that

I believe that I learned a lot of things that cannot be taught on a simple
lecture alone .
The third month have given me more challenge. The need to balance
my time for this month is highly required. The month of June 2017 is my first
month as a Fourth Year student. The time management skills arrived in my
list . It is really tiring to attend classes and at the same time think and work in
the evening. I surpassed this challenge and I am proud of it. It makes me feel
good that the difficulty just gave me strength to focus and do my job. I
managed to do two different things at the same time.
I can say that for almost three months of training , I have acquired
more confidence and learned a lot of things . I felt I am really working as an
actual employee in the Management Information System Office . My
(1)trainors make me feel I do belong to the firm . The MIS Office tasks given
to me helped me develop my skills in Database Management .
After completing the required hours of training in MIS Office I believe I
am seeing a better me. I now have better communication and social skills. I
am confident that I am ready to face more incoming challenges. I will
continue my journey as a future IT personnel equipped with all the
knowledge I had acquired from the Management Information System Office .

FUNCTIONAL ORGANIZATIONAL STRUCTURE

DIVISION/DEPARTMENT ASSIGNED
The author was assigned to the Provincial Capitol of Laguna located
at Santa Cruz . The designated office for the author is the Management
Information System Office (MISO ) .

TRAINORS, DESIGNATION AND MAJOR FUNCTION
MR. RODRIGO ABASOLA
MR. REINIER MALAHITO

Photos with Co-Trainees in MISO

TIME FRAME OF THE TRAINING STATION
The author started at the Management Information Systems Office
(MISO) the 10th day of April 2017 and ended on the 15th day of July 2017.
Based on schedule that the office prepared, he is scheduled every day
on 8: 00 PM to 5:00 AM regular office attendance.
April = 101 hours
May = 201 hours
June = 108 hours
Total = 410 hours

DUTIES PERFORMED
The author was assigned to Management Information Systems Office
(MISO) in Provincial Capitol Compound, San Luis Building, Santa Cruz,
Laguna. The following are the duties performed as a trainee:
Tagging of Identification Cards
Spreadsheet Tasks (Microsoft Office Excel)
Database build-up and find lost records
Surfing the web
Browsing
Encoding document
Troubleshooting computer systems
The primary task assigned to the author are to tag ID cards ,
encode records of the Blue Card System's Database and to keep all the
records in the system safe and secured .
Another responsibility given to the author is to maintain the
cleanliness of the computers and ensure that all computers are properly
unplugged after use.

PHOTOS IN ACTION

Actual Blue Card Tagging

Blue Card Records Tagging

Encoding System

SKILLS/WORK HABITS LEARNED AND DEVELOPED
By objective, I believe that I have developed well my technical
knowledge. I have improved my skills in Database Management. Particularly,
I have learned powerful spreadsheet functions specifically the VLOOKUP. I
used to compare database records for ID tagging purposes.
I was assigned to do things related to the Blue Card System where I
also learned how to use printing equipment and different computer
peripherals.
Added to my inert qualities is the dedication to the assigned task and
skills in managing time. Based on my experience, sometimes over-time is
needed to finish a task assigned to you by your immediate supervisor. An
employee must do the task wholeheartedly. It is better to manage your time
wisely. Time management will be result to less occasion on needing long
hours to finish a given workload.
I have also acquired open-mindedness and social skills .
Understanding that people around us has differences . A good employee
must learn to respect the said dissimilarities in order to maintain harmony in
the working environment .
I enjoyed the most during my stay at MISO as a trainee is the

introduction to new technology and its application. The enthusiasm to
continue my career was fully developed even before I finish Practicum.

MACHINE/EQUIPMENT USED
Desktop Computer Laptop
Flash Drive

PROBLEMS ENCOUNTERED / ACTION TAKEN
Like what many people said, "Experience is the best TEACHER."
Problems encountered with training add as the best flavor of learning. The
most remarkable problem I have encountered with the training is the problem
of understanding ambiguous instructions given by the trainors. Receiving
vague directions and applying an unsure actions to accomplish a task will
surely end to a bigger problem. At first as a subordinate, you feel ashamed to
ask the supervisor to repeat or explain again what he wants you to do. Being
shy to ask is a way of creating a communication barrier. To overcome this
kind of problem, the trainee must learn how to address the trainor in the
respectful manner in order for him to clearly understand the instructions and
avoid future conflicts.
Communication is very important to maintain a productive working
environment. To lessen worries and doubts, we must apply good
communication with the office mates. We need to improve our interpersonal
skills.

EXPECTED OUTCOME FROM THE TRAINING
As a trainee , I am expecting that there will be a lot of responsibilities
that will be assigned to me . Of course I am also looking forward to skills
acquisition . I also expect that I will learn things about business transactions ,
clerical works and use of computer applications . Considering that I am a
neophyte , I also expected a lot of error commission . Those mistakes that
will be committed will lead me to avenue of learning life lessons .
At first, my perception is that some of my co-workers in the office will
be difficult to be with, hard to get along with and will not assist me in some
difficulties.
Also on my expectations is enhancement of my soft skills , personality
and maturity . I also see at once that there will be a lot of pressure , and
stress during working periods . I am aware that there will be plenty of
challenges to me from my Training Station .
Beforehand , I also perceived that I will gain a lot of friends and
companion in the office . I am excited in making decisions that will let me
become more independent . I believe that the experience in Practicum will
help me a lot in seeking a place in job market .

REALIZATION OF EXPECTED OUTCOME
The conceived possible happenings the author has enumerated
on the previous section are nearly the same with the actual happening in the
training.
He found out that even work could probably produce stress , he can
actually manage the pressure present . The interest and motivation to finish a
task promptly led the author to have a positive response to most of the
challenges he encountered .
On the other hand, one of the author's misconception is the difficulty
to promote a harmonious relationship to people in the office. It is just that, the
author's fear of the introduction to new ideas led him to pessimism. He had
realized that people though having differences can be just as friendly as he.
The only key in order to have a good working relationship is to know how to
respect others.
Facing your fears makes you become braver. Learning and
accepting our own mistakes shows that an individual is brave and ready in
gaining enhancements of personality. Acceptance of correction whenever
you commit mistakes also shows that someone is actually going in mature
stage of thinking.

The most important learning the author could share with the readers is
that the acquisition of technical skills in training is only secondary. The
ATTITUDE is the great element that will lead anyone to fulfillment.
Punctuality is one of the best asset an employee must have. Being tardy
makes a person poor. Doing time wasting activities will let somebody's work
clutter. Pessimism will also make someone's performance very poor. Always
be motivated and keep the fire burning. Every single day of duty in your work
will become more fruitful and productive; you should continue to think
positively.

SEMINAR
IN
PRACTICUM

Practicum Modules
Module 1: Office as a Training Station
Module 2: Your Appearance
Module 3: Human Relations on the Job (Relationship with Yourself)
Module 4: Human Relations on the Job (Relationship with Co-

workers, Superior, and the Public)
Module 5: Human Relations on the Job (Customer Service Reception

Work)
Module 6: Customer Service Telephone Courtesies
Module 8: Clerical Work 2 (Filing and Records Management)
Module 9: Working Effectively and Efficiently (With Time and Stress

Management)
Module 10: Training on Job Preparation

Module 1
The Office as a Training Station
In this module, the author have learned about the factors that affect
the nature of work of the trainees which are, according to the type of office
either a traditional office, office that is in transition or in introduction of the
modern equipment or according to the state of art office that contains
advance equipment. Also either the office is small which is the volume of
work is small too or large office that the volume of paper works are
increasing.
He also additional knowledge about the key office functions, the
skills required for the training going to job and the possible job opportunities
after the graduation.
We conducted an activity in this module which the author rate
himself 1-5 about his skills and key office functions.

I. Instruction: (read carefully) Conduct Skills Evaluation. Given a scale of 1-5,
where 1-2, the lowest (not ready); 5 is the highest (very much ready);3 is the
midpoint (Needs further development). Do this again at the end of your OJT.
SKILLS SCALE 1- 5
1. Operating office machines which includes computer 3

application software
3
2. Human relation skill
3. Communication skill 3
4. Time and organization management skill 4
5. Keyboarding skills 4
3
6. Mailing procedure
7. Record keeping 3
3.29
II. Instruction: Write possible job/position you would like to apply after
graduation, write 3 according to priority.
1. Hardware support servicing

2. Customer Service Assistant
3. Encoder

Module 2
Dress Appearance
In this module, the author learned about the importance of having a

good personal hygiene that is relevant for the preparation to work. He
learned that as an employee everyone must have health care, proper diet,
rest and exercise that makes individual appear alert and patient. The hair
should be clean, well-brushed and properly trimmed which should be styled
fashionably but not to be eye catching. The skin must be smooth and
beautiful. The hands, legs and feet must have a soft lotion and maintain a
moderately, well-shaped nails and have a manicure for both men and women
to keep your nails well-groomed. Also to practice as an employee, the author
learned that they must have visual poise, must know the right standing
position and know how to walk with the corporate attire that we do in our
activity.

Learning How to Tie a Neck-tie

Visual Poise

Standing Position

EVALUATION ON CORPORATE ATTIRE
(MALE)
Area Rate Actual

Rating
Color Combination 10 9
Hair Style 5 5
Polo and Nectie 20 18
Pants (Slacks) 20 18
Accessories(socks, clacks, bags, wristwatch, 15 14

belt, shoes, & others)
Neck Tying 15 15
Over-all Presentation 15 14
TOTAL 100 93

Corporate Attire

Module 3
Human Relations on the Job

(Relationship with Yourself)
In this module the author have learned on how to become
knowledgeable with the different work qualities one is about personal
qualities which is as an employee everyone must self-esteem the self-
confidence and self-respect have. The attitudes that must have by the
employee is to love the work meaning you have to enjoy what you are doing,
be pleasant to the people that surrounds you, also must have energy and
drive and must willing to sacrifice if needed. Author also learned about the
work qualities and habits that should be known as an employee someday
and he learned on how to deals with other people, this module also helps to
improve his personality.
For the workshop the author used to rate his attitudinal qualities, work
qualities and habits from 1-5. And list some qualities that he think will help to
develop his skills as a worker.

Workshop
I. Instruction: Conduct personal evaluation on the different qualities

specified. Given a scale of 1-5.
ATTITUDINAL QUALITIES SCALE 1 5
1. Love of work 5
2. Love of people 5
3. Sense of values 4
4. Loyalty 3
5. Sense of humor 4
6. Tact 3
7. Energy and drive 4
8. Willingness to sacrifice 4
4
Total =

II.
WORK QUALITIES AND HABITS SCALE 1 5
1. Mental alertness 4
4
2. Follow-through
3. Sense of anticipation 5
4. Initiative 4
5. Punctuality 4
3
6. Honesty
7. Executive ability 4
Total = 4

Module 5
Human Relations on the Job

(Customer Service-Reception Work)
The author have gained knowledge about the proper reception, he
have learned on how to communicate with the visitors or customers that
come from the office to help them to accomplish their mission with ease and
to create goodwill for the organization. He also learned the procedures in
receptioning, such as to know company policies and boss preferences
regarding visitors, to treat the visitors as a guest act or host, then never
ignore the visitor, remember their names and do not judge them by their
appearance.
In the activity in this module the group searches an article that shows
how an employee should communicate with the customers.

Module 7
Clerical Work 1
The author have learned a lot in this module, he learned on how to
make a clerical work such as knowing what is the parts of the letter which is
much important and how to write a correct letter in a different format. He also
learned what paper size, margins, line spacing, and alignment is applicable
for the format of the letter. And how to fold and put on envelop the different
format of letter while making sure that the address on envelop is correct.

Republic of the Philippines
Province of Laguna
Management Information System Office
Capitol Bldg., Santa Cruz, Laguna
(049) 557-0684
February 25, 2017

Hon. RAMIL L. HERNANDEZ
Governor
Province of Laguna
Attention: MARLON V. MANGAHAS, Provincial Youth Development Affairs Officer

VALENTIN P. GUIDOTE JR., Provincial Planning and Development
Coordinator
Dear Governor Hernandez:
The National Youth Commission (NYC) is in the process of drafting the Philippine
Youth Development Plan (PYDP) 2017-2022 which shall provide policy and program
direction for the development and participation of the Filipino youth in nation-building.
The PYDP 2017-2022 shall be formulated through a participatory and inclusive approach to
identify the following: (a) key issues facing the youth; (b) opportunities, enabling conditions
and proposed strategies and policies which government, other duty bearers and other
stakeholders should further create and provide; and (c) the role of the Filipino youth as
rights holders and duty bearers.
Thus, the National Youth Commission would like to invite you or your representative
(planning officer and or youth focal person) to the PYDP 2017-2022 Regional Consultation
Workshop on September 9, 2016; 8:30 am to 5:00 pm at the DILG-Satellite Office
Conference Room, 2nd Floor, Calamba City Hall, Bacnotan Road, Barangay Real, City of
Calamba, Laguna.
We look forward to your contributions to the PYDP 2017-2022. Thank you very much.
Sincerely yours,
JOSE A. CIELOS
Head, Luzon Cluster 1
OED Area Management Unit
MCLG

Province of Laguna
(049) 557-0684
February 25, 2017
Hon. RAMIL L. HERNANDEZ

Governor
Province of Laguna

Coordinator
The National Youth Commission (NYC) is in the process of drafting the Philippine
Youth Development Plan (PYDP) 2017-2022 which shall provide policy and program
direction for the development and participation of the Filipino youth in nation-building.
The PYDP 2017-2022 shall be formulated through a participatory and inclusive approach to
identify the following: (a) key issues facing the youth; (b) opportunities, enabling conditions
and proposed strategies and policies which government, other duty bearers and other
stakeholders should further create and provide; and (c) the role of the Filipino youth as
rights holders and duty bearers.
Calamba, Laguna..
We look forward to your contributions to the PYDP 2017-2022. Thank you very much.
Sincerely yours,
JOSE A. CIELOS
MCLG

Province of Laguna
(049) 557-0684
February 25, 2017
Hon. RAMIL L.
HERNANDEZ
Governor
Province of Laguna

Coordinator
The National Youth Commission (NYC) is in the process of drafting the

Philippine Youth Development Plan (PYDP) 2017-2022 which shall provide policy and
program direction for the development and participation of the Filipino youth in nation-
building.
The PYDP 2017-2022 shall be formulated through a participatory and inclusive

approach to identify the following: (a) key issues facing the youth; (b) opportunities,
enabling conditions and proposed strategies and policies which government, other duty
bearers and other stakeholders should further create and provide; and (c) the role of the
Filipino youth as rights holders and duty bearers.
Calamba, Laguna.
We look forward to your contributions to the PYDP 2017-2022. Thank you very
much.
Sincerely yours,
JOSE A. CIELOS
MCLG

Module 8
Clerical Work 2: Filing and Records Management
The author learned the basic principles in filing and sorting of
records. He learned a basic filing system like arranging the names or
company names alphabetically, in a numeric form, geographic and
chronological and what is the importance of filing and sorting. He found
something more about filing and sorting which helped to find papers easily
and quickly to locate all files you need.
Objectives:
1. Learn the basic principles in filing and records management.
2. Understand the importance of keeping records in office work situation.
3. Index and file 100 individual and company names at 95- 100 percent
accuracy.
Workshop
Index, sort and file the 96 names based on the rule. Use alphabetic
filing system, with file guide and file box.
Sample
NAIA Aquio Ninoy International Airport
1 unit 2 unit 3 unit 4 unit

Module 9
Working Effectively and Efficiently

(With Time and Stress Management)
The author learned some knowledge in this module, on how to work
effectively and efficiency through having a time management. Such as to
organized your work station, the materials and supplies should be arranged
to be organizes for ease of location and plan his activities to gain better
control over your time. To avoid time wasters like Watching T.V, opening
facebook to chat with friends before doing the assigned work. And we should
also avoid having a too much time for break because it can be the reason for
the delayed transaction or operating works.
He also learned about handling stress which everyone have
experience this when we are on training. The stress signals when we cannot
manage our time effectively and efficiency such as when were not feeling
well, thoughts were not good, your behavior changes like youre in a bad
mood also your physical appearance that makes you look haggard.

Module 10
Training on Job Preparation
In this last module the author have learned that even after two months
of graduation he must have plan in job hunting to decide which type of job
you will enjoy, and as a fresh graduate he must accept the opportunities
come meaning dont be choosy. For locating job prospects he can search on
the newspaper ad/print media, school placement, company bulletin and
internet. And those requirements for application on the job must always be
prepare such as, copy of application letter, resume and personal data sheet.

RANDY B. PAPA
Brgy. Gatid, Sta. Cruz, Laguna
Contact No.:09753583905
Email Address: paparandy19@gmail.com
Qualifications:
- G
raduated of Bachelor of Science in Information Technology
- C
ompleted four hundred (400) hours of On-The-Job training in MIS Office Sta. Cruz,
Laguna
- K
nowledgeable in Computer Application (MS Word, MS Power point and MS Excel).
- Can communicate in English and Filipino.
- Hardworking, committed,
Training Experience:
On-The-Job Training Practicum Work:

MIS Office 1. Encoding
Provincial Capitol 2. Tagging
Sta. Cruz, Laguna 3. Troubleshooting
April 10, 2017-June 15, 2017 4. Printing
Educational Attainment
Tertiary : ACTS Computer College

P. Guevarra St., Sta. Cruz, Laguna
Course : Bachelor of Science in Information
Technology
Graduated : S.Y: 2017-2018
Secondary : Don Manuel Rivera Memorial National

High School
Pila, Laguna
Primary : Gatid Elementary School

Brgy. .Gatid, Sta. Cruz, Laguna

SEMINAR ATTENDED
Annual Information Technology Education and 4th Best

Cultural Center of Laguna
Sta. Cruz, Laguna
February 12, 2015
Annual Communication and Information Technology Exposition

Sta. Cruz, Laguna
September 24, 2015
Communication and Information Technology Exposition

Pagsanjan Riceland Resort
Pagsanjan, Laguna
February 19, 2016
Communication and Information Technology Exposition

Sta. Cruz, Laguna
September 23, 2016
ACHIEVEMENTS

Personal Information
Date of Birth : August 4, 1996

Place of Birth : Sta. Cruz, Laguna
Religion : Roman Catholic
Nationality : Filipino
Height : 52
Weight : 49kgs.
Age : 20 y/o
Status : Single
Name of Father : Ricardo P. Papa
Name of Mother : Merlinda B. Papa
Character References
DR. ERIC P. CASTILLO MRS. GUADALUPE ROCAMORA
SHS Principal Coordinator NSTP/Practicum
ACTS Computer College ACTS Computer College
Sta. Cruz, Laguna Santa Cruz, Laguna
I hereby certify that the above informations are true and correct to the best of my
knowledge and belief.
RANDY B. PAPA
Applicant

091 Sitio Butuanan, Barangay Gatid
Sta. Cruz, Laguna
May 26, 2017
The HR Manager
Unison Computer Systems, Inc.
120 E. Rodriguez Jr. Ave. Cor. Ortigas
Ave., Pasig, Metro Manila
Dear Sir:
Greetings!
I am a graduate of Bachelor of Science in Information Technology of ACTS

Computer College, Santa Cruz, Laguna. I am applying for the position of
Data Analyst that you have advertised in JobStreet .
I am highly motivated to work with your company. I can share knowledge to

your company and I believe that the experience I will obtain will surely
enhance my skills and acquired additional knowledge in the field of
information technology.
I am ready for interview anytime that suits your convenience . You can call
me to this contact number 0975358905 .
I am hoping for your favorable feedback on this application . Thank you ! God
bless you!
Sincerely yours,
RANDY B. PAPA
Applicant
Narrative Report: A Narration of experience in Management Information System Office

RECOMMENDATION
For the School
I am looking forward that the college will help Practicum students to
find companies where they can practice their field of specialization. I am
hoping that the college will have more company partners in the future. I also
observed that the college should monitor the trainees if they are really
performing their duties and responsibilities as a trainee. Maybe the college
should ask for a daily report from the trainee with the signature of the trainor.
For the Future Trainee
For the future trainees, they should apply to an office which is related
to their course in order for them to practice their specialization. They should
learn how to relate to their superior, co-workers and visitors in a proper way.
They should always listen to the instructions given by the trainor to avoid
other problems. They should have self confidence in doing their work or else
they will find it hard to accomplish every task to be assigned to them.
For the Cooperating Station

The cooperating station should help trainees to develop their skills and
self-confidence in order to improve their working relationship and avoid
miscommunication . They should accommodate every applicant if there are
vacancies at their company . The trainees will learn more knowledge about

business transactions and computer applications and it will help us build a
stronger work force .

APPENDICES

PRE-TRAINING
REQUIREMENTS
a) Application Letter
b) Personal Data Sheet
c) Endorsement Letter
d) Training Agreement with Approval

091 Butuanan St. Brgy. Gatid
Sta. Cruz, Laguna
March 17, 2017
ATTY. DULCE H. REBANAL

Provincial Administrator
Provincial Government of Laguna
Santa Cruz, Laguna
THRU: MR. JAIME M. GARCIA

Information Technology Officer II
Provincial Capitol of Laguna
Sta. Cruz, Laguna
Dear Sir/Madam:
I am Randy B. Papa, a graduating student of ACTS Computer College taking up

Bachelor of Science in Information Technology. In partial fulfillment of the
requirements of this course, I am required to undergo On-the-Job Training (OJT)
for a minimum of 400 hours starting this April 03, 2017.
I would like to apply as trainee in your MIS office because I believe that the training
and experience I am going to acquire will enhance my skills in office work. I hope
that I could be given a chance to work with you.
Attached is my personal data sheet and endorsement from my school.
Yours truly,
RANDY B. PAPA
Trainee

RANDY B. PAPA
091 Brgy. Gatid, Sta. Cruz, Laguna
Contact No. 09753583905
E-mail Add: Papa.randy19@gmail.com
PERSONAL INFORMATION
Age : 20 Years old
Sex : Male
Date of Birth : August 04, 1996
Place of Birth : Sta.Cruz, Laguna
Civil Status : Single
Religion : Roman Catholic
Fathers Name : Ricardo Papa
Occupation : Deceased
Mothers Name : Merlinda Banay
Occupation : None
EDUCATIONAL BACKGROUND
College ACTS Computer College
Sta. Cruz, Laguna
Bachelor of Science in Information Technology
Year Attended 2014 Present
High School Don Manuel Rivera Memorial NHS
Bulilan Sur, Pila, Laguna
Year Attended 2009-2013
Elementary Gatid Elementary School
Sta. Cruz, Laguna
Year Attended 2003-2009
SKILLS Oriented in Microsoft Office Applications such

As: Microsoft Office Word, Microsoft Office
Excel, Microsoft Office Power Point, Basic
Programming and Basic Networking
CHARACTER REFERENCES
Mrs. Guadalupe Rocamora Prof. Adoree A. Ramos
Coordinator NSTP/Practicum Head DBM
ACTS Computer College ACTS Computer College
Sta. Cruz, Laguna Sta. Cruz, Laguna

CON-CURRENT
TRAINING
REQUIREMENTS
a) DTR(Daily Time Record)
b) Job Analysis

POST TRAINING
REQUIREMENTS
a) Evaluation Sheet
b) Certificate of Completion of Training duly
signed

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ACTS COMPUTER COLLEGE

Excellence and Expertise

Narrative Report: A Narration of Experience in Management Information System Office

Excellence and Expertise

Narrative Report: A Narration of Experience in Management Information System Office

A Narrative Report of the

Management Information Systems Office

In Partial Fulfillment of the Course Requirement in

MRS. GUADALUPE A. ROCAMORA

Narrative Report: A Narration of Experience in Management Information System Office

Name of Training Station

II. Practicum Proper Report

Narrative Report: A Narration of Experience in Management Information System Office

Module 1: The Office as a Training Station

IV. Problems Encountered/Action Taken

VI. Realization of Expected Outcome

Narrative Report: A Narration of Experience in Management Information System Office

1. Application for Training

Narrative Report: A Narration of Experience in Management Information System Office

to finish his Practicum and this Narrative Report.

The author is citing his acknowledgement first, To our ALMIGHTY

this On-the-Job Training would not be possible to accomplish. The Lord's

blessing served as a very important ingredient in order for the author to be

given made the author a better person.

enthused to face daily challenges. MRS. MERLINDA PAPA and MR.

RICARDO PAPA, the author's parents, shown their patience and

perseverance. The author is very grateful having both of them as parents.

Third, to MR. RODRIGO ABASOLA and MR. REINIER MALAHITO,

Narrative Report: A Narration of Experience in Management Information System Office

lapses; your patience every time he commits mistakes will always be

Fourth, to all of the BACHELOR OF SCIENCE IN INFORMATION

TECHNOLOGY OF SY 2017-2018 SECTION A (BSIT3A) classmates whom

Fifth, to PROF. RUBEN F. MACALINAO and MRS. ELMA

MACALINAO, the Director and Chief Administrative Officer of ACTS

part of the Bachelor of Science in Information Technology curriculum.

Sixth, to MRS. GUADALUPE A. ROCAMORA, the On-the-job

synergistically contributed to the continuous development of her students in

becoming a professional and competent individuals in the work force

Seventh, to DR. ERIC P. CASTILLO, one of the author's College

continuously sharing their knowledge to the students of ACTS Computer

Narrative Report: A Narration of Experience in Management Information System Office

continues to inspire and build more professionals in the future.

ACTS COMPUTER COLLEGE, the author's Alma Mater from where

experiences, failures and success that constitutes the author as a good

also be your success.

Narrative Report: A Narration of Experience in Management Information System Office

The author of this Narrative Report would like to dedicated this

Report the best way he can.

Primarily this Narrative Report is dedicated to our Lord Jesus Christ.

him in every failure and achievement.

Dedication is also extended to the author's Scholarship Sponsors,

needed to finish a college degree .

Finally, this Narrative Report is also dedicated to all of author's friends

unending support in time of need.

Narrative Report: A Narration of Experience in Management Information System Office

Narrative Report: A Narration of Experience in Management Information System Office

or the most efficient method at times . Yet , it is normally the easiest to

realistic and there are no requirement for transfer of learning . It is often

inexpensive since no special equipment are needed other than what is

normally used on the job."1 The previous passage is from wikipedia.com

describing on-the-job training.

As a student of Bachelor Science in Information Technology and as a

future IT personnel of a reputable company, the preparation for the next

chapter of student's life in the On-the-job training is really exciting; an