motorola solutions

lean SIX SIGMA

professional
services
MOTOROLA SOLUTIONS AMERICAS LEARNING
MOTOROLA SOLUTIONS Americas Learning
lean six sigma program

Motorola Solutions is committed to the ongoing

evolution process of Lean Six Sigma. Today, we are
the only company that offers a true, end-to-end
solution as a basis for making Lean Six Sigma a
cultural business practice. Our end-to-end solution
ensures your investment of time, money and
resources and secures Lean Six Sigma as a way of
doing business.
Motorola Solutions Americas Learning offers tailored
Lean Six Sigma solutions to meet your client-specific
requirements and goals as a basis to meet the
overall strategic objectives and direction foryour
organization.
We also offer public Lean Six Sigma belt training
and certification for individuals who are committed
to their own professional development or who
have been required by their company to complete
certification for their job.
Companies who have invested in Six Sigma or Lean
in the past and have lost focus can come to Motorola
Solutions to gain back the essentials through our
customized programs and workshops. This overview
provides the details of our professional services and
programs that will provide you with the knowledge to
determine the right choice for you or your company.

To our future partnerships,

Andrew R. Candreva Rob Whaley

Director, Americas Learning Global Leader
And Business Operations Lean Six Sigma
Motorola Solutions, Inc. Motorola Solutions, Inc.

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MOTOROLA SOLUTIONS Americas Learning
lean six sigma program

ABOUT LEAN SIX SIGMA

Lean Six Sigma is a cultural business practice incorporating
tools, methodologies and processes that provides corporations
around the globe with a foundation for improving profitability,
productivity and performance. It is a universally acknowledged
improvement method that can create both organizational and
individual value. Lean Six Sigma best serves re-alignments that
suffer excessive variation, too many defects and delays which all
result in extra cost.
The strategic value of Lean Six Sigma focuses on specific projects and
through a sequential, logical approach, provides the basis for solving
significant problems. The result of these efforts help corporations make
their visions become reality.
Motorola Solutions Lean Six Sigma features a phased approach that
eases adoption. The versatility of our customized programs provide the
framework for success in every industry.

THE RETURN ON INVESTMENT (ROI) OF LEAN SIX SIGMA:

Internal business processes leak cash.

Profits can be doubled using Lean Six
Sigma. Reducing variation, defects, delays
and their resulting costs by 15 to 30 percent
can significantly improve your bottom line.
Lean Six Sigma enables organizations to
find and fix the leaks:
Process delay leaks, which reduce
productivity
Costs from defects and rework
Variation in outputs to your customers

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MOTOROLA SOLUTIONS Americas Learning
lean six sigma program

BENEFITS OF
LEAN SIX SIGMA
The benefits of Lean Six Sigma implementation are numerous and profound for both
the organization undertaking it and the individuals involved. Often, individuals who
want to be trained as Yellow, Green, Black or Master Black belts have a need to
explain the benefits to their leadership.
If you are an individual with a desire to become a certified belt or if you represent
a company thinking of deploying Lean Six Sigma, there are distinct advantages to
consider.

SIX SIGM SIX SIGM SIX SIGM SIX SIGM

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LEAN SIX SIGMA CREATES ORGANIZATIONAL AND INDIVIDUAL VALUE:

Value for the organization is created in at least six ways:

1. Customer Value
2. Financial Value
3. Strategic Value
4. Competitive Value
5. Improved Workforce (Individuals and Stakeholders)
6. Standardization

Value for the individual is created in at least three ways:

1. New skills and knowledge
2. Added value to your company
3. Differentiator in the market

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MOTOROLA SOLUTIONS LEAN SIX SIGMA PROFESSIONAL SERVICES

AN END-TO-END
COMPREHENSIVE
SOLUTION
The goal of our Lean Six Sigma professional services is
to ensure your investment of time, money and resources
pays off with belt certification, and the benefits that
follow. It provides the essentials for truly making Lean
Six Sigma a cultural business practice. We build on
a phased-approach that enables both individuals and
organizations to accept this change to a new way of
doing business.
MOTOROLA SOLUTIONS Americas Learning
lean six sigma program
Motorola Solutions Lean Six Sigma Professional Services Program Guide
Motorola Solutions Lean Six
Sigma Professional Services is
an end-to-end comprehensive
solution for deploying Lean
Six Sigma to organizations in
verticals such as:
Energy & Utilities Transportation
& Logistics
Healthcare
Retail
Manufacturing
It is a modularized suite of collaborative
learning services that enables organizations
to move along the Lean Six Sigma value chain.
Motorola Solutions Lean PRODUCT DESIGN YELLOW BELT PROGRAM
Lean Product Design -
Create Lean products and
services from the start
Leaders are now recognizing that product
design is the key driver of success. They
are making it their primary target in their
quest for delivering customers greater
value at lower cost. Now Motorola the
originator of Six Sigma and in conjunction
with Huthwaite Innovation Institute
who is recognized as the leader in Lean
Product Design show you how to create
lean products and services, step-by-step,
right from the start. Our program reveals
success secrets and a road map for
integrating Lean Design with Six Sigma
Design for powerful results.
Our professional services:
Evolve organizations new to Lean
Six Sigma from start up to full-scale
implementation
Restarting stalled Lean Six Sigma
implementations
Enhance, supplement or increase
organizational learning
Provide globally recognized belt
certifications to create individual value
Help ensure the return on investment for
Lean Six Sigma deployment
Lean and Six ODUCT DE
Sigma from the PR
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LEAN
Start
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The Lean Product Design SOLUTIONS
process helps you LEARNING
integrate the entire body YE
of lean product design L L O W B E LT
knowledge and design
for six sigma knowledge to design products and
services as Lean and Six Sigma from the Start.
Lean Product Design is a tightly-knit set of tools,
techniques and methods for creating products with
more value and less waste.
You will learn how to:
Design lean products and services step-by-
step
Design in Six Sigma quality, and;
Achieve better profits, greater sales, entry to
new markets, and lower company-wide costs
All as you apply the Lean Product Design Solution
process to your organizations efforts.
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WHY CHOOSE

MOTOROLA SOLUTIONS
LEAN SIX SIGMA
Motorola was the original creator and architect of Six Sigma, which
means we have the highest level of experience, offered anywhere.
We have over 26 years of customizing Six Sigma solutions to meet
its clients specific requirements, goals and objectives.
Our certifications are true certifications, unlike many public forums.
We provide our clients with experts boasting an average of 15 years
of customizing and deploying end-to-end solutions.
We are the only company to provide a total end-to-end solution from
conceptual design through deployment and true certification.
We provide best practice methods, processes, tools and instruments
as a foundation to create the culture necessary to ensure success.
MOTOROLA SOLUTIONS Americas Learning
lean six sigma program

Lean Six Sigma

Professional Services
FRAMEWORK
Our program is broken up into three sections: Professional Assessment & Consulting
Services, Core Learning Services and Professional Workshop and & Consulting
Services. See the Framework guide below for a more in-depth look.

Professional Organizational Lean Six Leading Lean Curricula

Assessment & Discovery Sigma Six Sigma Design,
Consulting Readiness Executive Development
Services Assessment Forum & Delivery

Core Learning SIX SIGM SIX SIGM SIX SIGM SIX SIGM
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Services:
MOTOROLA MOTOROLA MOTOROLA MOTOROLA
Certificationss SOLUTIONS
LEARNING
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LEARNING
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LEARNING
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LEARNING

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- Belt Learning White Belt Yellow Belt 2 day ILT Green Belt Black Belt Master Black
1 day OLT 3 day ILT 5 day ILT 15 day ILT Belt 5 day ILT
- Belt Testing
- Belt
Certification
- Virtual Learning Advanced Lean and Six Sigma
g Learning
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Portal
Design of Exp. Monte Carlo Sim Process Charact. Adv. Product
- Lean Six Sigma 5 day ILT 1 day ILT 2 day ILT Quality Planning
Academy 3 day ILT

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Intro to Lean Six Sigma Lean Tools Suite Six Sigma Tools Suite
(17 Courses) (26 Courses)

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Professional *Lean Six Sigma Yellow
Project LeannPProduct
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Workshop & Coaching Design Workshop Process Solving Belt is a prerequisite in
Consulting &
Workshop*
Workshop Workshop order to enroll in the
(Yellow Belt Lean Product Design
Services Mentoring Certification)
Workshop.

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MOTOROLA SOLUTIONS Americas Learning
lean six sigma program
DESCRIPTION OF SERVICES
PROFESSIONAL ASSESSMENT & CONSULTING
Organizational Discovery
and Readiness Assessment:
Motorola Solutions Learning knows that
there are several key success factors
including leadership commitment,
operational readiness, and culture
that organizations must consider when
implementing large-scale change such as a
rollout of Lean Six Sigma.
Organizational Discovery will
help Motorola Solutions and its
customers understand the key
factors for successful Lean Six Sigma
implementation.
The Readiness Assessment process
uses key success factors to create
a detailed survey and report to help
gauge an organizations readiness for
change in each of these key areas. The
Readiness Assessment, combined with
the Organizational Discovery points out
both areas of strength to leverage, and
potential problem areas to address to
ensure a successful Lean Six Sigma
rollout.
Leading Lean Six Sigma
Executive Forum:
Training is critical in helping Executives
understand how to lead Lean Six Sigma
implementation, how to manage organizational
change, and how to select the right projects.
Our customizable Executive Forum is typically
two-and-a half to three days long, focusing on
three key aspects:
Leading Lean Six Sigma A simulation
provides an overview of Lean Six Sigma
methodologies and tools, and describes
the various roles, responsibilities and
governance required for a successful
Lean Six Sigma rollout. An order entry
simulation is utilized to educate leaders on
how to use Six Sigma, Lean, and Design
for Six Sigma tools to eliminate defects,
reduce cycle time, and re-design a process.
Change Management defines a structured
method and provides tools for leaders
to consider in managing organizational
change. Poor change management is
linked to the failure of most continuous
improvement efforts.
The Project Selection and Prioritization
(a.k.a Jump Start) Workshop is designed
to bring executives together on key
organizational initiatives, prioritize those
initiatives and align the appropriate
resources to implement needed changes.
This workshop lays the groundwork for
continuous improvement (Belt) projects.
Curricula Design,
Development and Delivery:
Company-wide training will help instill
the philosophy of change in the greater
organization and assist in the organizations
change management needs.
We can develop a virtual one-hour course
which overviews Lean and Six Sigma.
The course will help instill the philosophy
of continuous improvement and waste
elimination. The intent is to deliver this
general overview course to your entire
organization (some organizations consider
this White Belt training).
We can also customize existing content,
courseware or curricula, as well as create
new for specific organization intent. These
courses can be developed for delivery via
various methods including instructor-led,
online, via webinar or virtual-instructor led.
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MOTOROLA SOLUTIONS Americas Learning
lean six sigma program

Certification program and learning services

BELT TRAINING AND CERTIFICATION PROGRAM

Belt training and certifications represent a building block approach to developing
organizational capability through learning, testing, skills demonstration and project
demonstration that ultimately leads to globally accepted certifications.

Executive Green Belt and used for basic statistical analysis.

A two-and-a-half day, instructor-led course Attendees must pass a 30-question test and
focusing on basic Lean Six Sigma concepts submit results of a successful project to obtain
and tools, with a focus on what it takes to a Lean Six Sigma Green Belt certification.
successfully manage a Lean Six Sigma project
and help lead implementations. To complete the Lean Six Sigma Black Belt
certification, attendees must pass a 15-question 15-day, instructor-led course, which
test and submit evidence of successfully incorporates advanced Lean SIX SIGM
AN
sponsoring a belt project through to completion. and Six Sigma tools, and

LE

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This course is recommended for executives, teaches individuals how to MOTOROLA
SOLUTIONS
sponsors, champions or leaders who wish to lead larger scale and more LEARNING
BL
complex improvements. A C K B E LT
obtain certification while sponsoring Lean Six
Sigma improvement efforts. Participants learn how to
apply advanced statistical tools such as
Lean SIX SIGMA Yellow Belt multiple linear regression, and learn how to
Three-day, instructor-led SIX SIGM design experiments to improve and optimize
AN
course focused on Lean tools, processes. Attendees must pass a 100-question
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which help improve process, MOTOROLA

SOLUTIONS
test and submit the results of a successful
speed and efficiency as well LEARNING project to obtain a Lean Six Sigma Black Belt
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Y ELL O W B certification. Recommended for Certified and/or
A

as reduce waste. Attendees

must pass a 30-question Trained and Tested Lean Six Sigma Green Belts.
test and submit results of a successful Lean
project to obtain a Lean Six Sigma Yellow Belt Master Black Belt
certification. This course is recommended Five-day, instructor-led course SIX SIGM
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that teaches more advanced
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population. Design of Experiments MOTOROLA

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LEARNING
techniques, Monte Carlo
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Lean Six Sigma Green Belt simulation, portfolio LA

Five-day, instructor-led SIX SIGM management and financial

AN
course, which incorporates acumen. Attendees must pass a 50-question
LE

Lean and Six Sigma tools and MOTOROLA

SOLUTIONS test and submit results of at least 12 successful
LEARNING
methodologies. Participants GR
projects where they led, coached or mentored
E E N B E LT in order to obtain a Lean Six Sigma Master
learn how to be members of
high performance, continuous Black Belt certification. Recommended for
improvement teams and lead improvement Certified and/or Trained and Tested Lean Six
efforts. An Excel add-on statistical software Sigma Black Belts.
package (SigmaXL) is provided to participants

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MOTOROLA SOLUTIONS Americas Learning
lean six sigma program
ADVANCED LEAN AND SIX SIGMA LEARNING
Design of experiments
Five-day instructor-led class that teaches
advanced statistical tools, from hypothesis
testing and comparative methods to
traditional full factorial experiments,
fractional factorial experiments, screening
experiments and optimization.
Monte Carlo simulation
One-day instructor-led class using the
DiscoverSim software, providing hands-on
practice creating and using models for
schedules, business cases and engineering
models, as well as analyzing the results
in terms of the distribution of outputs and
sensitivity to the inputs. Decision and
optimization techniques are introduced and
practiced.
Professional Workshop & Consulting Services
Professional workshop and consulting services are recommended to enhance organization
change. Through these workshops, customers will learn how to lead and facilitate rapid
improvement efforts.
Kaizen Events
Fast- paced workshops used to quickly quantify an
opportunity, identify root causes and select the best
solution. They are best managed through use of an
experienced facilitator.
Problem Solving Workshop
Designed to rapidly identify root causes and
corrective actions to a given problem. It can be used
for manufacturing concerns or with Lean Six Sigma
Implementation issues.
Project Coaching
Motorola Master Black Belts will advise project
leaders on how to use tools or as a tollgate review
method for the DMAIC process. Coaching is
delivered on-location as a hands-on review, where
several projects can be discussed.
Advanced product quality
planning
This class teaches the tools and processes
leading up to production part approval.
Students learn an integrated approach to
new product development and launch.
Process Characterization
Process Characterization teaches the tools
and techniques to properly characterize
business or manufacturing processes and
their associated variability. The emphasis
of this class is on how to become expert
in the process in question, and how to use
statistical and other methods to identify,
reduce, and control variability to ensure
stable performance.
Project Coaching & Mentoring
Master Black Belts, Black Belts, and instructors
provide virtual or on-site project coaching and
mentoring to project managers, belt candidates or
deployment leaders.
Lean PRODUCT Design Workshop
Three-day instructor-led workshop ODUCT DE
PR
focused on Lean Product Design
SIG
LEAN
thinking and innovation that
N
MOTOROLA
SOLUTIONS
teaches organizations how to LEARNING
design products or services as YE
L L O W B E LT
Lean from the start.
Lean Process Workshop
This is a customizable, hands-on workshop
designed to help organizations implement value
streams and Lean out a manufacturing or
business process. Typical duration is one week to
implement one value stream.
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MOTOROLA SOLUTIONS Americas Learning
lean six sigma program

Lean Six Sigma Virtual Learning Portal

The Lean Six Sigma Learning Portal is a collection of over 40 Lean and Six Sigma training courses
designed in a modular format and delivered online. Courses are approximately two to four hours
in length, focused on specific Lean or Six Sigma tools. The learning portal is a supplement to Belt
training and can be used as a customizable, online belt certification program.

Company-wide Awareness and Basic Lean Six Sigma Tools:

Lean Tools Suite (17 Courses) Six Sigma Tools Suite (25 Courses)
Overview of Lean Lean Process Introduction to Six Root Cause Analysis Understanding
Introduction to Layouts (Micro- Sigma with Corrective Variation
the 5Ss Mapping) Six Sigma Start-up Action Measurement
The 5Ss: Lean for Job Shops Six Sigma Start-up, FMEA Investigator System Analysis
Workplace Visual Workplace Service/Office FMEA Investigator, Process Capability
Organization Basics Version Service/Office Basics
Lean Mistake-Proof it! The Basics of Version Overview of APQP
Implementation Error-Proofing DMAIC SPC Workout Fundamentals of
Lean Business Processes Role of a Champion SPC Workout, APQP
Manufacturing Set-up Reduction DMAIC Problem- Service/Office DOE: Screening
Lean Support Basics Solving Version Experiments
Processes Value Stream 8-D Problem-Solving Gage Mentor Mapping Office
The Lean (Micro-mapping) 8-D Problem- Advanced Control Workflows
Mindset TPM Basics Solving, Spanish Charts
Lean for Business Lean Version Advanced Process
Processes Manufacturing Overview of Root Capability
Spanish Version Cause Analysis Control Chart Basics

Motorola Solutions Commitment

We are committed to the highest level of quality, integrity, results and value to individuals, SCAN TO LEARN MORE
ABOUT OUR SOLUTIONS:
organizations and corporations. We will work closely in identifying the right solution. If we feel
that we are not the right choice, we will make the recommendation on who can better serve you.
We welcome the opportunity to discuss our overall services and programs.

For questions on the overall program, please contact:

Rob Whaley, Lean Six Sigma Master Black Belt
Rob.Whaley@motorolasolutions.com | (847) 576-3386

Visit our website: www.motorolasolutions.com/leansixsigma

Contact OUR regional training teams for SCHEDULING:

North America Latin America and Caribbean Region
Nichole Dubon Ramn Canto
sixsigma@motorolasolutions.com R.Canto@motorolasolutions.com
(224) 239-1267 (954) 723-8502

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are
the property of their respective owners. 2013 Motorola, Inc. All rights reserved.