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dnata
From Wikipedia, the free encyclopedia

Dnata (styled as dnata, Arabic: , Dubai National Air

Transport Association) is one of the largest suppliers of dnata
combined air services in the world offering aircraft ground
handling, cargo, travel, and flight catering services across five
continents. With a global footprint of 84 countries, dnata
employs over 38,000 employees for its operations worldwide.

Type Public
Contents Industry Ground Handling Industry

1 History Founded Dubai (1959)[1]

2 Ground handling Founder Sheikh Ahmed bin Saeed Al
3 Cargo Maktoum[1]
4 Travel
5 Flight catering Headquarters Emirates Group Headquarters, Al
6 See also Garhoud, Dubai, United Arab
7 References Emirates
8 External links Area served 84 countries[1]
Key people Sheikh Ahmed bin Saeed Al
Maktoum (Chairman/CEO)
History Gary Chapman (President of
Dnata)
dnata was established in 1959 in Dubai, UAE, with just five Products Aviation Services
employees. The name originates as an acronym for Dubai Owner Public
National Air Travel Agency. It has grown significantly[2] with
Parent The Emirates Group
the first international expansion seen in 1993. Global expansion
was also witnessed in 2008 through the acquisition of a 23% Website http://dnata.com
share in worldwide corporate travel company, Hogg Robinson
Group (HRG) and 49% acquisition of the global outsource provider, Mind Pearl. In December, 2010, dnata
acquired Alpha Flight Limited, expanding the company even further to cover 62 airports in 12 countries. In
November, 2015, dnata acquires RM Ground Services, in Brazil expanding the operations to 84 countries and
operates across 6 continents servicing over 150 airlines.

Ground handling
Dnata employs over 6,500 people who handle passenger, cargo, ramp and technical services for airlines at Dubai
International Airport. Globally, Dnata also provides airport services to over 70 airports:

Australia Adelaide, Brisbane, Darwin, Melbourne, Perth, and Sydney (formerly a joint venture with Toll
Holdings.[3])
Brazil Aracaju, Belm, Braslia, Boa Vista, Campina Grande, Curitiba, Florianpolis, Fortaleza, Ilhus,
Juazeiro do Norte, Joao Pessoa, Manaus, Macap, Macei, Natal, Petrolina, Porto Alegre, Porto Seguro,
Recife, Rio de Janeiro (GIG), So Luis, Salvador, Santarm, So Paulo-Campinas (VCP), So Paulo-
Guarulhos (GRU) and Teresina
Canada - Torronto (joint venture with GTA - dnata GTA)
China Guangzhou and Xi'an
Czech Republic Prague
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Italy - Milan Linate, Milan Malpensa (joint venture with Airport Handling), Trapani
Pakistan Karachi, Islamabad, Peshawar, Lahore, Faisalabad, Multan and Quetta (joint venture with
Gerrys - Gerrys dnata)
Philippines Manila Clark Cebu
Singapore
Switzerland Geneva and Zrich
The Netherlands - Schiphol
UK London Heathrow, Manchester, Gatwick, Birmingham, Glasgow, East Midlands and Newcastle
USA - Atlanta, Austin, Boston, Chicago O'Hare, Dallas Ft Worth, Detroit, El Paso, Grand Rapids, Houston,
Indianopolis, Laredo, Los Angeles, Lubbock, McAllen, Milwaukee, Newark, New York, Orlando,
Philadelphia, San Diego, San Francisco, Sanford, Tampa, Washington Dulles, Wichita
Iraq Erbil
Romania - Bucharest

Mercator,[4] is the IT arm of dnata providing technological solutions and services to the aviation industry in the
Middle East, Africa, the Americas, Europe and Asia Pacific. Headquartered in Dubai, Mercator also has an office
in Thailand.

Cargo
Functioning as the cargo handling operator for the Dubai International Airport Cargo Gateway, cargo services are
provided both regionally and internationally at their overseas airports, handling over 3 million tons of cargo
annually. In 1991, Calogi,[5] an online communication portal was set up for the cargo community and was the first
of its kind in the region allowing airlines, shippers, freight forwarders and ground handling agents to conduct
business anywhere in the world.

Travel
Dnata Travel provides assistance in the areas of corporate and government travel, luxury holidays, events, groups
and incentives, retail and marine travel. There are 202 locations across the GCC with operational presence in
Afghanistan, Bahrain, Oman, Qatar, Kuwait and the Kingdom of Saudi Arabia. Dnata Travel is also the regional
managing partner for the Hogg Robinson Group in the Middle East and West Asia.

Flight catering
Through the acquisition of Alpha Flight Limited[6] in 2010, Dnata operates an international flight catering service
across 62 airports and 12 countries. With an annual turnover of GBP360 million (AED2.3 billion), the company
serves 120,000 meals on a daily basis.

See also
References
1. "Emirates Group Media Center :: Fact Files" (http://mediacentre.ekgroup.com/home.asp?TYPE=FACTS).
Mediacentre.ekgroup.com. Retrieved 2007-06-03.
2. "Annual Reports, Facts and Figures | The Emirates Group" (http://mediacentre.ekgroup.com/home.asp?TYP
E=FACTS). Mediacentre.ekgroup.com. 2012-05-13. Retrieved 2012-10-14.
3. "TAS - Toll Air Services - Airline Ground Handling Partners Australia-Wide" (http://www.tolldnata.com/ind
ex.htm). www.tolldnata.com. Retrieved 2010-11-14.

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4. "Airline IT solutions >" (http://mercator.com/Home/default.aspx). Mercator. 2012-09-27. Retrieved

2012-10-14.
5. "Welcome to Calogi" (http://www.calogi.com/calogi/app). Calogi.com. Retrieved 2012-10-14.
6. "Announces Acquisition of Alpha Flight Group Ltd | News | About" (http://www.dnata.com/english/about-dn
ata/news/news-details.aspx?article=609463&offset=2). dnata. 2010-12-31. Retrieved 2012-10-14.

External links
Official website (http://dnata.com)
dnata UK website (http://www.dnata.co.uk/)
dnata Switzerland website (http://www.dnata.ch/)
Mercator website (http://mercator.com/)
Calogi website (http://calogi.com)

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This page was last edited on 19 July 2017, at 03:18.

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