Professional Documents
Culture Documents
Burds
6428 Claddagh Court| Peosta, IA 52068 | (563) 543-9015 | burdsh@uni.edu
Education
University of Northern Iowa, Cedar Falls, IA
Bachelor of Arts: Public Relations; Minor: Marketing |May 2017|
Experience
Heartland Financial | Temporary Marketing Assistant |June 2017|
Organized and printed marketing materials created internally to be shipped to partner bank locations
Created spreadsheets for mail merges, invoices, and partner bank information
Dubuque Fighting Saints | P romotions and Game Day Intern |October 2016 - May 2017|
Constructed posters, flyers, game day guides, etc. for website and arena usage
Maintained contact with season ticket holders to assure they were fully satisfied
Longhorn Steakhouse | S erver, Bartender |July 2016 - February 2017|
Performed total customer satisfaction
Established clear and friendly communication
Obtained a clean working environment throughout each shift
Tony's La Pizzeria | Server, Bartender, Manager |December 2014 - July 2016|
Reinforced managerial guidelines for the organization
Inventoried products and totaled deposits throughout the workday
Illustrated clear and accurate communication to accompany each circumstance
Beaver Hills Country Club | Staff Memb |August 2013 - September 2014|
Provided customer satisfaction while maintaining a clean club house
Handled and adjusted members accounts based on purchases and annual fees
Champps Americana | B usser, Hostess, Server |November 2010 - January 2014|
Excelled in and fulfilled customer service
Earned higher levels of work throughout the years, after having acquired new skills
Technical Knowledge
Ability to develop media kits, news/press releases, and marketing plans
Trained in Adobe, Creative Cloud applications, Excel, Outlook, and multiple presentation programs