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Introduction to Strategy - Socrates
Who dare wins
Learn various facets of strategy - Motto of British Special Air Service Regiment
Grasp the concept of sustainable competitive advantage
Perceive the linkages between environment, strategy and Those who make less errors seize the largest victories
superior performance
- Napolean Bonaparte
Understand why customer value creation is paramount in
strategy
Business is uncertain just like war luck plays a significant part
- Winston Churchill
Strategy is a framework which guides choices that Strategy is defined as the way in which a corporation endeavors to
determine the nature and direction of an organization differentiate itself positively from its competitors, using its relative
corporate strengths to better satisfy customer needs.
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Strategy can be seen as consisting of several threads
Strategy is 1627th most common word as per google adwords
Wars have seen a spike in usage of strategy and then the usage tapers
down. Post 1950 is the era of expansion MBA academia and with it -
strategy.
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Predictability (how far and how accurately can you forecast demand,
performance, competitive dynamics, and market expectations) Based on Predictability and Malleability, there can be four ways to match
business environment
Malleability (how much influence firms have on environmental factors)
Classical - works well for companies operating in predictable and
stable environments.
Identify the Predictability and Malleability of following industry Visionary - appropriate in predictable environments in which one has
the power to change.
Oil & Gas, Power
Adaptive more flexible, experimental and works better in
Automobiles immutable environments that are unpredictable.
Software Shaping - best in unpredictable environments where one has the
Real Estate power to change
Biotechnology
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Creating external and internal fit
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Markides, C. (1999). Six Principles of Breakthrough Strategy. Business Strategy Review, 10(2), 1-10.
Strategy is a quest for competitive advantage. Gause's Principle of Competitive Exclusion (1932)
Building unique resources to match environmental opportunities No two species that make their living in the identical way can co-exist.
Understanding the firms functional characteristics, and One having slight edge will dominate in the long run.
of their inter-relationships (value chain configuration) Competition existed long before strategy
Integrating various functions to position the organization To maintain equilibrium, nature provided counter-balancing forces that
among competitors gave every species an advantage.
Integrating activities within a function for better productivity and Richer the environment, greater is the number of potential variables
effectiveness. that can give each species a unique advantage
Natural competition involved no strategy at all, it used chance
By chance/ luck, competing species found resources that matched
their characteristics
At times, physical & structural characteristics evolved and adapted,
albeit slowly, to match competition.
Business competition & dynamics: Manager uses imagination and
logic to shift the competition and rate of change. It is a deliberate act.
Awareness Motivation Capability framework
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Origin of Strategy Strategys roots lie in military warfare Key elements of Strategy
Military strategy
Set objectives (e.g. take that hill, cut supply line) collect Processes (Analyses, Decisions, Actions) to achieve goals
intelligence on strengths/weaknesses use intelligence to and objectives or addressing or solving a problem
decide terrain, timing, tactic, choice Surprise Strike Involvement of multiple stakeholders in the decision
making
Military strategy operated in the constants Recognition of long term and short term perspectives
Hardly any shifts in basic variables - power of weapons Strategies create coherent sets of actions taking a holistic
or the range of aircraft view of the company
Data was collected by scouts and spies who risked their Trade-off among given choices
lives to find and relay information
Lines of communication were unreliable so minimal and
coded messages A good strategy has coherence - coordinating actions, policies
and resources so as to accomplish an important end.
Richard Rumelt ("Good strategy, bad strategy, 2011)
After World War II, military strategy came into the business world as
strategic planning
Outcomes of Strategy
To get a higher return than the average competitor, you must have an
Sustained Competitive Advantage
advantage or you must compete in an unusually attractive sector.
Occurs when a firm develops a value creating strategy that competitors
are not simultaneously implementing, and other firms are unable to There are only two ways to get an advantage prices must be higher or
duplicate the benefits of this strategy.
costs, including the cost of balance sheet and taxes, must be lower.
Unusually attractive sectors are those where competition is muted i.e.
Above Average Returns few competitors, little legislation, demand growing faster than supply.
Returns in excess of what an investor expects to earn from other
investments with similar risk.
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Some categories of advantages that are sustainable Strategic Management Framework
Strategy Analysis:
Strategic Analysis Strategic Formulation External environmental scanning & assessment
Internal (organizational) environment assessment
Current & Past performance
Strategic
Implementation
New CEO
External intervention
Threat of change of ownership
Performance gap
Strategic inflection point
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Design School of Strategic Formulation Positioning in a 3D Landscape
Proponents: Porter, Andrew, Markides
Firm look for market segments where they can maximize
difference between their opportunity cost and customers WTP
(willingness to pay).
FIRM INDUSTRY Be consistent internally and externally
Goals and Values Competitors,
Resources and Complementors,
Capabilities STRATEGY Customers
Structure and STRATEGY Suppliers
Systems
Firm-Strategy Environment-Strategy
Interface Interface
(Internal Consistency) (External Consistency)
Perform careful analysis of external & internal environment so as achieve best fit;
Identify unique strategic position for the company after generating as many choices as
possible; Choices will reflect a mosaic that need to be implemented
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How firms position their products in nascent industries In a turbulent world, strategy making must reflect the biological
characterized by lack of understanding of what the product is? principles of variety, selection, and retention.
Synthesizer, a transistor based musical instrument came into Managers modify strategy in response to:
existence in mid-1970s. There were only 4 manufacturers Moog,
Changing market conditions
Korg, Yamaha, Oberheim
Policy, regulations
http://bits.blogs.nytimes.com/2015/11/29/nokia-tries-to-
reinvent-itself-again-by-taking-over-alcatel-lucent/
http://www.cnbc.com/2016/05/18/nokia-phones-are-back-after-
microsoft-sells-mobile-assets-for-350-million-to-foxconn-hmd.html
http://bits.blogs.nytimes.com/2013/09/04/with-microsoft-nokia-deal-competing-in-the-smartphone-market/?_r=0
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Role of Middle Managers in Emergent Strategy Bottoms up approach for Emergent Strategy Formation
In domain specific activities (e.g. medical diagnostics, games). Functional Managing a particular function/ activity in a way that support
development of expertise is a controlled process initially but becomes Strategies the business strategy
automatic with practice.
Mental structures (a.k.a. representations, knowledge structures, mental Two-Way Influence
maps, frame, schema)
Provides a game plan for managing specific operating
Mental models result in superior performance as managers retrieve, Operating
activities with strategic significance; delegation of
generate or modify previous mental models (developed relying upon Strategies
responsibility
beliefs, values, motivations)
Tasks of Corporate Strategy Tasks of Business Strategy
Actions to boost performance of individual businesses Initiating approaches to produce successful performance in a
Capturing valuable cross-business synergies specific business
1+1=3 Crafting competitive moves to build sustainable competitive
Establishing investment priorities and steering corporate advantage
resources into attractive businesses Developing competitively valuable competencies and capabilities
Scope (products, markets, and firm boundaries) decisions related to business
Integrating strategic activities of functional areas
Product Related Market Related Boundary Related Aligning business strategies with corporate strategy
Building portfolio Internationalization Developing Technology
around platforms internally or externally
Mergers & Acquisitions Entering new markets OEMs
Business Strategy Decisions
Divestments Offshoring
Product Quality
Focused Investments Product Design
Product Support
New features
Examples:
Customer Satisfaction, Employee Satisfaction
Cost Containment & Recovery
Workforce Reductions, Deploying support resources on
profitable projects
Service Standardization, Process &Tools
Standardization, Six Sigma, Service Quality Standards
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Competitive Dynamics
Actions are observable, externally oriented activities carried out Rivalry Competitive & Relational
of firms to enhance their competitive standing cooperative
Actions can be tactical or strategic - Strategic actions are less Mode Attack, Cooperate or co-opt Manage (Compete
frequent, resource intensive and more consequential in the long retaliate, avoid and cooperate
run. attack simultaneously)
Internally directed actions to keep alignment in goals, structure and
Actors Competitors Also alliance Stakeholders
systems (planning, performance measurement and control,
partners e.g., clients, public,
rewards and punishments, training, resource allocation,
suppliers, government
management information and communication)
Repertoire of actions: action volume, action magnitude, action Time Short term Intermediate Short term to build for
heterogeneity, action inertia Horizon long term
Tools Economic Political & Social, ideological
Economics
Chen & Miller (2015)
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Identifying a companys strategy What actions to look for? Evolution of products & capabilities over lifetime
Sandpaper
Magnetic Tape
Carborundum Floppy disks &
mining Road signs Acetate film data storage
products
Scotchtape Surgical tapes
& dressings Housewares/
PRODUCTS
kitchen products
Pharmaceuticals Solar Film
Post-it notes
Materials sciences
Flexible Ultra-compact
Health sciences
circuitry LED projector
CAPABILITIES Microreplication
New-product
Abrasives Adhesives Thin-film development &
technologies introduction
1902 1920 1940 1960 1980 2008 2012
55 http://solutions.3m.com/wps/portal/3M/en_US/3M-Company/Information/Resources/History/
Source: Thompson et al, 2014e (Figure 1.1)
Evolution of Products & Technologies
2006 - MEMC enters solar grade silicon wafer market and 2013 - With vertical integration complete, company aims at
signs supply agreement with Chinese & Taiwanese to commercialization of clean energy, changes the
control about 14% of solar wafer market. name to SunEdison
2009 Ties with Q-cells (solar cell player) for construction 2014 - Separates electronics-wafer business from solar- Focus
and operation of photovoltaic plants wafer and solar-energy business. on
New subsidiaries TerraForm Power (solar & wind power) & clean
Acquired SunEdison LLC, North America's largest Vertical TerraForm Global (Solar, Wind, Hydroelectric) to manage energy
solar energy services provider (developing, Integration renewable-energy projects
financing, building, operating, monitoring PV plants) For energy
business Acquires First Wind, largest wind power developer in US
2010 Acquires Solaicx to enter into advanced technologies
2015 Divests semiconductor (electronics-wafer) business
used for production of low-cost, high-performance solar
panels.
2011 Acquires solar-power project developer, Axio Power.
Revenue Mix (2015)
Slump in semiconductor business and photovoltaic Projects- $7.0b
modules. Services- $0.4b
Solar Material- $0.3b
2016 - $11 billion in debt
caused it to face Vikram Akula, 37 yr old, former McKinsey
bankruptcy consultant, born in India, grew up in USA
founded SKS Microfinance in 1997
Mega promises
Cheap Money Mission to provide financial services to the
Oil market volatility economically weaker sections [financial
Governance arms length inclusion]
dealing with subsidiaries
His goal: to model a business on
McDonald's Corp. or Starbucks Corp.,
using technology and standardized systems
to wring out efficiency from each transaction
to keep cost lower
He raised $52K from more than 300 friends
and family, IPO of $350 Million
oversubscribed by 14 times in 2010.
Attracted foreign capital.
SKS launched operations with a single
employee in Hyderabad in 1998.
Simple rules. Borrowers have to meet at a certain "I may have the smallest business
Foreign banks in India face (within Citigroup) but I have the
time. Repay each week, same amounts
limits on opening of local branches largest potential client group in
Akula convinced friends from McKinsey and KPMG to the world." Robert Annibale, Global
32% of loans to priority sectors Director of Microfinance, Citigroup.
volunteer time to create simple loan-management including agriculture and rural industry
software to be used by loan managers without
SKS proposition to these banks-
computer experience.
Pay us to find micro-borrowers and
Software helped SKS diversify its risk manage loans for you, and you'll get
A few years ago when it found excess exposure to buffaloes, it
backdoor access to the Indian consumer
started emphasizing other areas like tractor repair, brick making,
market
tire re-treading and tea shops. 200,000 borrowers with a default rate of
less than 2% by 2006
Bottom line: Fast turnaround meant a loan officer
visits three villages each morning instead of one - Between 1996 - 2009, SKS grew its
borrowers by over 200% p.a., making it
meets average of 50 borrowers in each meeting the largest micro-lender in Asia-Pacific.
instead of 20. Promoter makes to the list of 100
men and women, whose power,
talent or moral example is
transforming world The Time,
May, 2006
Various awards on the way
Emergent challenges
Changes in the regulatory environment in 2010
Andhra Pradesh Govt. passes ordinance to regulate micro-finance sector
because of farmers suicides. Political accusations of charging hefty
interest rates from illiterate, poor
Corporate governance issues surfaces. Founder, senior management
sell all their holding in IPO.
Sept 2011 - CEO is fired, founder, Mr Akula, resigns from board
Aug 2015 - RBI denies small finance bank license
Should SKS be run as a typical moneylender or social enterprise?
http://www.sksindia.com/our_journey.php
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It is about asking the right questions: .. and getting the right answers
Good strategic thinking, strategic orientation
What are the broad market trends and less visible undercurrents Managing the strategic process analysis, formulation &
in business environment & industry that might influence upcoming implementation
strategic choices?
Developing the needed capabilities and skills
What are financial capabilities and competitive abilities
What is basis of competition in the industry? Analyze rivals.
Where do we want to go from here? vision for future do we
have clearly defined purposes and goals to follow a deliberately
chosen direction
How are we going to get there? - Crafting an action plan that will
get us there
What aspects (competences) of firm are enduring and can
withstand environmental pressures
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End
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