Professional Documents
Culture Documents
R UN N I N G H EAD : D I G I T AL RI G H T S M AN AG EM E N T
H EI D I E. H AN S EN
WA Y N E S T AT E UN I V ER S I T Y
N EA V I LL / LI S 83 20
SE PT EM B ER 1 1, 200 7
Digital Rights Management 2
ABSTRACT
Digital Rights Management is a technology used to limit how a user can interact with certain
digital works. Copyright holders have supported Digital Rights Management technologies to protect
their works from widespread piracy on the internet and peer-to-peer networks. Several methods of
implementing rights management will be discussed, as well as the problems associated with Digital
Rights Management technologies by opponents. Open access movements and libraries have
approached rights management cautiously. Recent updates to copyright law as it applies to Digital
Rights Management have undermined other exclusive rights and limited how people can interact
with digital information. Groups have come out both in favor and against Digital Rights
Management; some have suggested improvements to Digital Rights Management that would ensure
floodgates of discovery and knowledge in our society. As connection speeds increase and devices
for access are becoming smaller and more portable, we are also discovering that people want to take
their media everywhere; music, books, even television have become pocket sized and ready for
people on the move. It is easy to perceive how this is an exciting time for a consumer, but for
Before the internet explosion and recent advances in technology, many content creators did
not need to worry about widespread copying and piracy of their intellectual property. In the early
days of computing, systems were bulky, files were large, and networks were slow. Now that
computers are cheaper, more accessible, and internet connections are faster than ever, content
owners have much to worry about. Perfect copies of many works can be transmitted over internet
networks; possibly bypassing any copyright protections that content holders were always afforded.
As we are discovering, however, technologies not only open the doors to access but they can also
Imagine a music fan that purchases music from an online music store but discovers the
tracks cannot be copied to their computer or burned to a CD. Take a library patron who is excited
about a new service to listen to audio books but then is disappointed to find out they cannot
participate with their new iPod music device. Finally, picture a student who discovers an e-book to
aid in their school research, only to realize that they are not allowed to print the pages from the
book to read offline. Each one of these situations has something in common; they use a technology
called Digital Rights Management (DRM) to limit how a user can interact with the content presented
Digital Rights Management 4
to them. DRM has been a blessing for some people and a curse for many others and has re-ignited
the debate on copyright, intellectual property, fair use, and open access for everybody involved.
According to Michael Godwin, DRM “is a collective name for technologies that prevent you
from using a copyrighted digital work beyond the degree to which the copyright owner (or a
publisher who may not actually hold a copyright) wishes to allow you to use it.” (2006, p. 1) DRM is
simply a group of technologies that either controls what can be done with content, or how it can be
accessed. “Like copyright, DRM systems are complex, with many variations.” (Bailey, 2006, p. 120)
Despite the variations, there are two main types of DRM, one is digital watermarking (also known as
fingerprinting) and the other is encryption. Sometimes these technologies work by themselves to limit
access, other times they can be used in conjunction with specialized software and devices. (Bailey,
2006)
The encryption method of protecting content is currently the most popular solution for
content providers. This method of DRM scrambles the protected content only to allow it to be
accessed by the correct key. In most cases the key is in the form of a special device that is only
authorized to access the content. “This, for example, is how DVD movies work – their content is
scrambled so that only DVD players that have the right keys can decode the content so that
someone can watch the DVD movie.” (Godwin, 2006, p. 10) A less common approach to DRM is
watermarking technologies all function by embedding information, usually in the form of metadata,
to identify the content and associated rights. There are a few distinguishing characteristics of digital
watermarks that include; being undetectable, survives emigration or conversion, large capacity for
It is likely that most people have interacted with DRM in some way or another, often
without realizing it. Users of the popular music service, iTunes, make use of DRM every time they
purchase a track from the online store. Apple’s iTunes Music Store uses a technology called
FairPlay to restrict a variety of actions, including how many times a track can be burned to a CD, or
how many computers are authorized to play the music. Additionally, iTunes purchased tracks are
encoded in a special format (known as AAC or Advanced Audio Coding) that further limits the
music to only play on iPod music devices. Because the AAC format is specific only to Apple’s
technology, any other devices may be off limits for iTunes purchased music. (FairPlay, n.d.; AAC,
n.d.) Another popular software company, Adboe, has integrated rights management in its PDF (or
Portable Document Format). Adobe Acrobat allows users to protect their own files with password
protection, or restrict the document from being printed by another individual. In the application of
Adobe’s format, it is a reminder that, “rights can be given as well as taken away through
have discovered that a closer look at business models, especially online, can greately affect how
consumers are interacting with the content. The best case study, so far, for combining DRM with
business models to reduce piracy efforts is in the music industry. Along with implementing DRM in
its devices and music software, Apple iTunes has also launched a new business model for purchasing
music online. For many years the music industry enticed consumers by packaging music in the form
of albums or CDs. This standard marketing technique worked well before the ability to unpackage
content and transmit individual files over networks resulting often in peer-to-peer (p2p) file sharing.
While much of p2p resulted in illegal sharing of copyrighted content, those companies paying
attention realized that the old business model was not attractive to consumers. Many consumers
only wanted one or two songs from an album, and it turns out that they were even willing to pay for
Digital Rights Management 6
them. iTunes became one of the first companies to implement a business model that would allow
consumers to purchase single tracks for 99¢ instead of purchasing an entire CD.
iTunes is a proven success, however Apple did not stop with offering single track downloads
either. The business model also works for the company because they opened up the music catalogs
to offer their customers any type of music they could possibly want. The music catalog of iTunes is
an example of what Chris Anderson (2004) has coined as The Long Tail, or the ‘less of more’ concept.
Anderson explains the Long Tail using another popular online music service, Rhapsody, as an
example:
Chart Rhapsody's monthly statistics and you get a "power law" demand curve
that looks much like any record store's, with huge appeal for the top tracks,
tailing off quickly for less popular ones. But a really interesting thing happens
once you dig below the top 40,000 tracks, which is about the amount of the fluid
inventory (the albums carried that will eventually be sold) of the average real-
world record store. Here, the Wal-Marts of the world go to zero - either they
don't carry any more CDs, or the few potential local takers for such fringy fare
never find it or never even enter the store.
The Rhapsody demand, however, keeps going. Not only is every one of
Rhapsody's top 100,000 tracks streamed at least once each month, the same is
true for its top 200,000, top 300,000, and top 400,000. As fast as Rhapsody adds
tracks to its library, those songs find an audience, even if it's just a few people a
month, somewhere in the country.
What iTunes, and now a few other online music distributors have been able to figure out is
the ‘perfect storm’ of marketing music online. The convergence of (1) DRM to satisfy the record
companies and content owners, (2) a catalog of music that pleases even the most pickiest of music
Digital Rights Management 7
lovers, and (3) a pricing model that satisfies consumers enough not to pirate music tracks through
p2p. Unfortunately for the record companies and still many content owners, it has been the high
tech computer industry to innovate in this area. Even after evidence that a new business model for
online music distribution works, many stakeholders will not put their content online due to fears of
piracy.
Content owners and publishers, such as the Motion Picture Association of American
(MPAA) and Recording Industry Assocation of America (RIAA) have been the most vocal
opponents of p2p and online music distribution while being the most vocal proponents of DRM
technologies. While it is understandable that these groups want to protect their commercial interests
against unauthorized uses, the tactics of these organizations have been displeasing to most
consumers. A rash of lawsuits against ordinary citizens for innocuous music downloading through
p2p, and automatically categorizing their customer base as pirates has made these organizations
unpopular. Joan Van Tassel tries to compare the DRM transaction to a movie box office. While the
box office is designed to be appealing, brightly lit, and even inviting, DRM technologies have not
reached such a significance. “Little attention has been paid to their attractiveness; indeed, they
Many individuals and groups have come out against DRM, or at least against rights
management that is too restrictive. These individuals all cite that locking content behind the
protective walls of rights management leaves no room for other legal uses of content. Copyright law
does afford content creators limited protection of their creative works for a specified time, however
it also allows for other fair uses. Speaking specifically on how copyright can negatively affect the
work of libraries and archives, Michael Godwin exposes six examples of how DRM can ‘overstep
rights’: rights management can prevent access beyond copyright terms, it can limit the ability to
preserve or archive works, it can inhibit the creation of new or derivitative works, it can prevent or
make historiography difficult; DRM may prohibit fair uses of copyrighted works, and it can hinder
the use of materials in learning environments. (Godwin, 2006) DRM proponents believe that
copyright law gives them the authority to subject restrictive controls to content, alternatively,
opponets to DRM use the same laws as justification against restrictive rights management.
The framers of the United States Constitution did believe that creative works of individuals
should be protected, but they also believed in the free expression of ideas. U.S. copyright law itself
was copied from English law, and according to Lawrence Lessig, the Founding Fathers made very
Our constitution makes the purpose of “creative property” rights clear; its
express limitations reinforce the English aim to avoid overly powerful
publishers.
Congress has the power to promote the Progress of Science and useful Arts, by
securing for limited Times to Authors and Inventors the exclusive Right to their
respective Writings and Discoveries.
We can call this the “Progress Clause,” for notice what this clause does not say.
It does not say Congress has the power to grant “creative property rights.” It
says that Congress has the power to promote progress. The grant of power is its
purpose, and its purpose is a public one, not the purpose of enriching
publishers, nor even primarily the purpose of rewarding authors. (Lessig, 2004,
pp. 130-131)
The U.S. copyright law continues to define term limits for copyright protections. The
framers also built in structures, checks, and balances to ensure that no one entity could have total
control over creative works, also known as intellectual property. Once copyright term limits are
exhausted then content enters the public domain where it becomes free for anybody to use without
restrictions. The law also affords certain exceptions to exclusive rights of copy protected works
Given what the Founding Fathers intended for copyright law, it was no accident that fair
use, and other exclusive rights were built into the law. The fair use rights have been an important
tool in the advancement of research initiatives, education, and the free expression of ideas. Under
current U.S. copyright law, fair use allows anyone to use or reproduce copies of copyrighted content
for the purpose of criticism, comment, news reporting, teaching and classroom use, scholarship, or
research. (17 U.S.C. § 107) Fair use rights have been tested many times due to technological
advances, and so far have been upheld. Well before piracy issues on the internet were even a
concern, the Audio Home Recording Act (AHRA) had many in the movie industry clamoring to
stop the existence of VCR and home recording technology. The indstury felt stronly that VCRs
enabled consumers to violate copyright and went to court to sue the creator, Sony Corporation of
America. “The case went to the Supreme Court, which decided that a company could not be held
Digital Rights Management 10
liable for maketing a technology that some customers may use to infringe copyright.” (Van Tassel,
2006, p. 36) The VCR technology opened the door to succesive recording and storage technologies,
including CD and DVD burners, personal computers, and personal music devices. The AHRA also
“recognized that consumers could exercise personal use of the media they paid for.” (Van Tassel,
2006, p. 36)
However, now with the advent of DRM technologies, many in favor of protecting fair use
rights believe that they are in threat. Carrie Russell (2003), speaking on behalf of the American
In the digital realm, DRM technologies are changing the ways in which
information is accessed and experienced, and they are undermining fair use. If
content providers’ interests are allowed, through DRM, to use technology to
“define” how patrons can access and use information, a DRM-enforced licensing
situtation will not only replace copyright and its user exemptions like fair use but
will affect the basic ways to which we interaction with information. (p. 32)
Unfortunately there are many content owners and publishers fighting for DRM exactly
because it would minimize the need for fair use. Representatives of these industries feel that given
the advancements in new technologies and the ability to license materials, fair use is no longer
effective and has outlived its time. “They argue that modern technology has minimized the
transaction costs of licensing works and enabled digital rights management, so there is no longer a
defense for using a work without the explicit permission of the copyright owner”. (Baksik, 2006, p.
410; Subcommittee on Commerce, 2005) Regardless, fair use rights still exist and DRM is used as a
tactic to lock users out of cotent that they are legally allowed to have access, if used under these
guidelines.
Digital Rights Management 11
Fair use is generally upheld but certain provisions in the most recent update to copyright law
included in the Digital Millennium Copyright Act (DMCA) of 1998 have given stakeholders leverage
in abolishing certain rights. The DMCA is unpopular with many in the science, education, and
library communities. The most controversial section of the DMCA are the anti-circumvention
measures provided in the act. Section 1201 of the the U.S. code on copyright law states that “no
person shall circumvent a technological measure that effectively controls access to” a work that is
protected by copyright. (17 U.S.C. § 1201) If the law stopped there this might not have been a
This loophole in the law has made it essentially impossible for cricumvention to be acceptable for
fair use, or even for works protected by DRM that are in the public domain. Librarians have been
vocal opponents to the anti-circumvention measures of the DMCA because they face many
collection development and archiving problems when considering DRM protected works.
For example, under DMCA, libraries have the right to circumvent DRM for a
work in order to evaluate whether they want to purchase it. However, they
cannot do so without the software tools to crack the work’s DRM protection.
But the distribution of those tools is illuegal under DMCA, and local
development of such tools is likely to be prohibitevely complex and expensive.
(Bailey, 2006, p. 125)
Digital Rights Management 12
DRM does not only affect the library’s ability to preserve and purchase materials, technology
advancements in this area has also affected many patron services. Rights management solutions put
patron privacy at risk as well as foster library reliances on vendor specfic solutions, which may
Librarians have traditionally been the greatest defenders of open access to information in
this country, although not the only group to come out in support of open access. Peter Suber,
currently at Earlham College has an excellent overview of what open access (OA) is and what it is
not. Open access is usually defined as “free online access to scientific and scholarly research
literature.” (Suber, Open-Access Timeline, 2007) Articles that are considered open access are
normally presented free of charge and without copyright restrictions and comparable with peer-to-
peer articles. Suber also points out that even though OA articles are free of charge they are not free
to publish, and usually focus on research conducted using taxpayer funding. (Suber, Open Access
Overview, 2006) Open access is completely voluntary and copyright holders are required to consent
to having their work available for printing, copying, reproduction, and sharing.
While open access seems similar to automatically entering works into the public domain, it is
not quite the same. Some authors apply special stipulations to open access works like prohibiting
Access Overview, 2006) In this country, works currently enter the public domain after the life of
the author plus seventy years. These copyright terms have increased drastically since its inception in
1790; which was one fourteen year term that could be followed by a renewal of another fourteen
year term. (Bailey, 2006) In 1962, copyright law started to change rapidly:
Digital Rights Management 13
Eleven times in the last forty years, Congress has extended the terms of existing
copyrights; twice in those forty years, Congress extended the term of future
copyrights. Initially, the extension of existing copyright were short, a mere one
to two years. And in 1998, in the Sonny Bono Copyright Term Extension Act,
Congress extended the term of existing and future copyrights by twenty years.
(Lessig, 2004, p. 134)
What this has meant is that in “the twenty years after the Sonny Bono Act, while one million patens
will pass into the public domain, zero copyrights will pass into the public domain by virtue of the
expiration of a copyright term.” (Lessig, 2004, p. 124) This has not been good news for libraries
and archives; many depend on these public domain works to enhance their physical and digital
collections. Considering the limitations of the DMCA already mentioned, once many DRM
protected works enter the public domain, it may even be impossible for libraries to access these.
Another worry of libraries is how digital, DRM protected works may be handled once
acquired by the repositories. Digital works are not the same as physical works, and the reason many
libraries have been able to operate is the ‘Right of First Sale’ or ‘First Sale Doctrine’ afforded in title
17, section 109 of the copyright law. This right makes it legal to sell, loan, rent, or dispose of any
When intellectual works were in paper (or other tanngible forms), they could
only be controlled at the object-ownership or object-access levels ( library
controlling the circulation of a copy of a book is an exmaple of the second case).
Physical posession of a work, such as a book, meant that the user had full use of
it (i.e., the user could read the entire book and photocpy pages from it). When
works are in digital form and are protected by some types of DRM, this may no
longer be true. For example, a user may only be able to view a single chapter
Digital Rights Management 14
from a DRM-protected e-book and may not be able to print it. (Bailey, 2006, p.
116)
Because of the cost of implementing digital collections and the limitations caused by copyright,
many libraries have turned to vendor solutions to continue to give their patrons a quality of
Now that many works are born digital or more easily available in digital environments, many
libraries have come to depend on their relationship with vendors that supply access to these
materials. There is no doubt that access to content via these types of solutions are beneficial to
libraries, many of the titles offered to libraries in subscription databases may have been out of reach
to certain libraries before today. However, because of the nature of digital materials, the fuzziness
of ‘first sale’ rights in the digital environment, and the fact that institutions do not actually own the
content they are providing through vendors, libraries have lost control of their collections and to
providing open access to information to its patrons. Because much of the content provided by
vendors is enveloped in DRM technologies, libraries have a growing list of concerns about the
quality and privacy of the access they are providing. Among their concerns are hardware and
software dependencies, compatibility, security, fair use, privacy of their patrons, preservation,
licensing, unified access, support, training, and collection development. (Bailey, 2006) Vendor
solutions offered to libraries are more commonly presented through subscription journal databases,
but many are offering their patrons e-books, digital audio books, and even movies available for
download. These services are not always without headache to patrons, most are only offered on
certain platforms or using specific devices or software, and many are available to libraries at a
growing cost.
Digital Rights Management 15
The development of copyright law in this country has been debated and developed by
offering a balance of control and access. As with any good debate, there are two sides, those for and
those against. In the case of Digital Rights Management, those that are in favor would like tighter
controls of content and those against are more interested in looser controls to allow for fair uses.
Programmers and designers of DRM technology are in favor of tighter controls because their
business depends on the use of these technologies. Creators of content want to benefit from their
intellectual property and would not like to see their works pirated, copied, or sold without their
permission. The most vocal proponents of DRM are the publishers of content. This last group has
the most to lose to piracy and they have the most to gain monetarily.
For as many proponents there are to DRM there are an equal amount of vocal opponents.
The reason for opposing DRM include the belief that it hinders free speech, strengthens the ‘digital
divide’, and keeps material out of open access repositories. Several groups have come forward in the
anti-DRM debate, including the Electronic Frontier Foundation and the Free Culture movement,
created after the publication of Lawrence Lessig’s book by the same name. Like many content
publishers and media companies, these groups are constantly lobbying their views and involving
themselves in copyright debates in the government. Many are trying to reverse what they feel are
Digital Rights Management does not have a great reputation with most consumers, and it
will be difficult to prove the necessity to those that believe that the copyright balance has been
turned upside down. Most will agree that DRM solutions do not have to be bad solutions, that is
unless the technologies are able to be implemented in a way that protects the balance of copyright
Digital Rights Management 16
and free expression of ideas. Carrie Russell describes what a “Good DRM” system would look like
if it could exist:
A “good DRM” system, obviously, would allow fair uses. Instead of having a
system skewed in support of the content community’s interests, good DRM
would also provide rights to users as well as copyright holders
Libraries should be able to lend digital works. “First sale” allows that once a
lawful copy is purchased, the owner should be able to lend or give away that
copy. Works in the public domain must be clearly labeled and be free of DRM
controls. DRM systems should only collect that information on individuals
necessary to complete transactions. Personal data should not be collected and
stored.
Good DRM would facilitate archiving and the continued availability of works.
DRM should not be dependent on a particular hardware platform or software
application, so the library buyer continues to have choice in the marketplace.
Finally, the development of DRM standards should be an open process that
allows for public participation and is not solely dependent on meeting the needs
of the entertainment industry. (Russell, 2003, p. 34)
These are high expectations for the progress in Digital Rights Management, but some good work is
already underway in protecting intellectual property and advancing research and free expression.
An important licensing scheme was born out of the Free Culture and Open Access
movements called Creative Commons (CC). The non-profit group was developed to apply licensing
options to individuals offering digital and analog content. The content creator is able to attach their
own licensing scheme and present the terms of those licenses in plain English to interested
individuals. Creative Commons also allows participants and easy way to search and create derivative
works on content they find through the many CC licensed works. While CC does not offer legal
Digital Rights Management 17
advice it gives helpful recommendations and educates users in the best methods for licensing,
understanding copyright terms and limitations, and accessing content under many national and
“Middleware – a software layer that exists between the network and applications like DRM – could
authenticate and authorize users and secure content and ensure user privacy.” (Russell, 2003, p. 34)
A common example of middleware is the authentication that connects many college and university
students to online journals and databases. The authentication normally uses a unique identification
number, recognizing them as a valid student at the university and allowing them access to a variety
of resources. DRM middleware could also act as a layer to authorize fair uses of a document by
The most promising development in DRM, however, has been in the area of Open Source
Digital Rights Management. Endorsed by Open Access advocate, Lawrence Lessig, Sun
Microsystems own Open Source DRM project entitled, Open Media Commons, has got a lot of
In a world where DRM has become ubiquitous, we need to ensure that the
ecology for creativity is bolstered, not stifled, by technology. We applaud Sun's
efforts to rally the community around the development of open-source, royalty-
free DRM standards that support 'fair use' and that don't block the development
of Creative Commons ideals. (Buskirk, 2006)
Sun’s focus is to promote interoperability to a more transparent system of rights management. The
problem is that there needs to be buy in from the other participants in the development of
compatible devices in order for Sun’s technology to really benefit the consumer. Some do have
Digital Rights Management 18
doubts that an open source DRM solution will really work, especially since many of the publishers
of content are interested only in closed systems, but it may just take buy in from one or two major
Only a few months ago did Steve Jobs, CEO of Apple, publish an open letter asking for the
end of DRM. This announcement shocked many people, knowing that Apple’s own iTunes music
store has been a model of success that has also revolutionized how consumers purchase music.
Apple’s technology has been heavily scrutinized for being too proprietary and keeping consumers
locked into content and devices licensed solely by Apple. Steve Jobs took a huge leap of faith by
claiming to the record companies that; “DRMs haven’t worked, and may never work, to halt music
piracy.” (Jobs, 2007) Jobs’ announcement has its fair share of doubters, but the idea that several
larger companies are stepping up to copyright holders on behalf of their customers has turned many
Digital Rights Management efforts have heated the copyright debate. On one hand many
content providers are concerned about offering their content digitally because they fear widespread
piracy; on the other hand many consumers want seamless access and choice when it comes to media
they consume. These debates are unlikely to subside quickly or easily, but defenders of free speech
and open access, such as libraries and the EFF have tried to push education efforts to stop large
media companies and content publishers from taking rights away from consumers. The efforts of
Creative Commons has educated many content owners in the successful licensing of their works,
ease of this process has even allowed creators to share their works online, often bypassing the cost
and control of vendors and publishers. Publishers are correct that content is easier to share online,
but many content creators are finding that they can market their materials faster, easier, and cheaper,
often without the help of a middle man. Consumers are also discovering that the online pricing
Digital Rights Management 19
models are cheaper and more convenient than traditional pricing schemes. And the Long Tail has
proved that many are willing to pay for content online, if they are presented with a variety of content
at reasonable prices.
The internet has given the average consumer and information seeker more possibilities for
access than ever before. Upholding the balance of copyright protections provided to our society by
our Founding Fathers will not be an easy task, but it will be necessary to continue to promote the
freedom of ideas in the digital world. Digital Rights Management can be implemented in a way that
does not have to take away from the structure of copyright law and can keep the rights of all parties
in tact.
Digital Rights Management 20
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http://www.techweb.com/encyclopedia/defineterm.jhtml?term=AAC&x=0&y=0
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http://www.wired.com/wired/archive/12.10/tail.html
Bailey, C. W. (2006). Strong Copyright + DRM + Weak Net Neutrality = Digital Dystopia?
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Digital Rights Management 21
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