COURSE OUTLINE

Course Title TRAIN THE TRAINER

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Lesson Titles

Intro Objectives, Schedule and Adult Learning
1 Before Commencing the Training
2 Five Star Introduction
1
3 Instructor Notes
4 Questioning
Days Recall
Communication
5
6 Features and responsibilities as a Speaker
7 Presentation Aspects
2 8
9 Dealing with Problem Persons
Words and phrases for specific situations
Days Recall
Using Verbal Buffers
10
11 Interpreting Body Language
3
12 Evaluating Training Success
Prac
Practice Training (Preparation and Delivery)
4 Cert Deliver Training in Live environment (20 mins session per person)
5 Cert Deliver Training in Live environment (20 mins session per person)
 COURSE OUTLINE

Course Title Communication Skills

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Principles of communication Listening skill

Communication
Types of body language
1 Components of communication
Total communication process
Basic communication skills profile
Speaking skills
communicative practice
Exercise
Suggestions for developing spoken
English

Speaking Skills Communicative practice

What Are Speaking Skills? Exercise
Speaking consist of 3 parts Suggestions for developing Spoken
Why to Speak English
What to Speak Key activities to learn correct
How to Speak pronunciation and intonation
2 Three Es of speaking Use the words in right place at the right
Salient Features of Speaking moment. It helps in acquiring a sound
Guidelines language habit.
The Speaking Skills Teaching English Pronunciation
Techniques of teaching speech Problems of English Pronunciation
skill Methods to remove difficulties
Teaching difficult sounds
Vocabulary enrichment
3
Reading Writing
Types of reading Why written communication?
Reading according to purpose Writing skills? - Questions a writer asks
Intensive reading The writing process
Extensive reading Considerations while writing
Scanning Good writing / Types of writing
Scanning Disadvantages of written communication
Activities Structuring of the content
Skimming Steering clear of short form
 Activities Importance of grammar, spelling and
punctuation
 COURSE OUTLINE

Course Title Communication Skills

Day Titles

Sensitivity to the audience Different writing styles

Importance of creativity Colloquial
4 Avoiding excessive use of jargon Casual
Awareness of the audience/medium Formal
Some dos and do nots
Conclusion

Course Review The Art of Listening

What is Communication? Listening Skills
Verbal vs Non Verbal Responding
Personal Presentation Questioning Techniques
5 The Communication Equation Individual Differences
Understanding Communication Cultural Diversity
Communication is a 2-way process Group Processes
Effective Communication Skills Constraints on Communication
Barriers to Effective
Communication
 COURSE OUTLINE
Course Title
Duration 5 days
Location Jeddah- Hipit
Company Mepco
Day
What is Time Management
Benefits of Time Management
Various Elements of Time Management
Principles of Time Management
Various Time Management Styles
Steps for Managing Your Time
Various Components of Time
1 Management
Tools for Time Management
Role of Technology in Time Management
Explain the Urgent/Important Matrix
the Action-Priority Matrix
Role of Biological Clocks
How to Avoid Multitasking
Common Time Management Pitfalls
Tools that help keep track of the
over-committed schedule
Casual Management
Timelines
Crisis Management
2 Different types of visual reminders
Precision Management
Social Management
MCQ Q.
Helps prioritize effectively
Time Management
Titles
Tips for Effective Time Management
Let us look at what is going on in Daves
mind on a typical workday.
What is Time Management?
Why Time Management?
Importance of Time Management
Who can Use Time Management?
Need for Time Management
Less stress Improved self-esteem Good
work-life balance
Achievement of goals quickly and easily
Elements of Time Management
Principles of Time Management
Time Management Styles
Achievement Management
Uses of Time Management for
Organization Improved productivity
Steps for Managing Your Time
Components of Time Management
Planning For effective Time Management
Steps of Organizing
Delegating
Managing Interruptions
Types of Interruptions
Scheduling
 Course Title Time Management
Day
How to Prioritize Your Tasks?
Conduct the morning team meeting.
Tools for Time Management
Planners
3
Calendar
To-do Lists
Activity Logs
Diary
Technology and Time Management
Urgent/Important Matrix For
efficient time management
Action Priority Matrix
Fill Ins Fill Ins (Low Impact, Low
4
Effort
Thankless Tasks Thankless Tasks
(Low Impact. High Effort
Relationship between Stress and
Time Management
Leverage
Avoid Multitasking
Time Wasters Some of the most
common time wasters are as
follows: Stress & Anxiety
Procrastination Lack of Planning
5 Perfectionism Interruptions
Depression Being unorganized Not
saying no Attempting too much
Challenges of Time Management
Overcoming Challenges of Time
Management Procrastination
Common Time Management Pitfalls
Titles
Telephone 1
Email
Teleconferencing
Chat
Web Meeting
Email Lists and Online Groups
Collaboration Applications
Real Life Example
Your Energy Efficiently For effective time
management
Understand Your Biological Clocks
Cognitive Tasks
Short Term Memory
Long Term Memory
Manual Dexterity
Real Life Example
Not Keeping a To-Do List
Absence of Goals Not Prioritizing Getting
Distracted Procrastinating
Practice Maintain a daily log of the
activities that you perform in a day and
the time that you spent on each activity.
Case Study
Summary Time Management Tools
Summary Steps for Managing Your Time
Summary Strategies to Evaluate
Urgent/Important Matrix
Summary Common Time Management
Pitfalls
 COURSE OUTLINE

Course Title Leadership Skills

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Thoughts on Leadership Leader vs Manager

Definition of Leadership Leadership
Interpersonal Effectiveness Management
Interpersonal Effectiveness Leadership vs Management
1 Awareness Leader vs Manager
Ability Leadership & Management Skills
Commitment Managers have the following attributes ,
Attributes of a Leader they

Being a Leader Interpersonal Communications

Recipe for being a Leader Personal Interactive Skills Personality
Holistic Communications Indicators
The way you stand or sit Self-Evaluation
2 The way you dress Motivating
The way you write Building a Team
Holistic Communications Coaching
What is the bottom line for you? Leadership Strategies
Leadership Styles

Conflict Cycle Negative Consequences of Collaborating

Conflict Management Negative Consequences of Compromising
Thomas-Kilmann Conflict Styles Negative Consequences of Avoiding
When to Avoid Negative Consequences of
When to Accommodate Accommodating
3 When to Compete Conflict Control
When to Collaborate Steps for Confronting Conflict
When to Compromise Problem Solving & Decision Making
Negative Consequences of Brainstorming Process
Competing Objectives of Brainstorming
Synergistic Decision Making
 COURSE OUTLINE

Course Title Leadership Skills

Day Titles

Leadership Traits How to Be a Successful Leader: Strategies

How to improve your leadership skills
Review your performance as a Leader
Leadership Definition
4 How to Be a Successful Leader:
Essential Elements
Transformational Leader
How to Be a Successful Leader:
Essential Elements
How to Be a Successful Leader:
Characteristics
Culture Contingent Leadership?
Universally Accepted Leadership Attributes
(GLOBE)
Culture-Specific Characteristics
Citizen Leader

5 Deliver Training in Live environment (20 mins session per person)

 COURSE OUTLINE

Course Title Microsoft Excel

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Lesson 1: Office Workspace Basics Lesson 2: Introduction to Excel

Basic Window Elements What is Excel?
Exploring Microsoft Office Backstage Getting to Know the Excel Window
Working with the Ribbon Moving the Cell Selector
Customizing the Quick Access Toolbar Opening a Workbook
1
Using the Status Bar Navigating a Workbook
Getting Help Selecting Cells
Creating Workbooks
Saving a Workbook
Closing a Workbook

Lesson 3: Entering and Editing Data Lesson 4: Introduction to Formulas and

Entering Text, Numbers, and Data Functions
Editing Data What are Formulas and Functions?

2 Using AutoComplete and AutoFill Entering Formulas

Copying Data Entering Functions
Moving and Clearing Data Using the Insert Function Tool
Using Undo and Redo Using AutoSum
Finding and Replacing Data Copying and Moving Formulas
 lesson 5: Working with Functions
Using Statistical Functions
Using Financial Functions
Testing Conditions with IF
Using Date and Time Functions
3 Using Linked Values in Formulas
Copying Formula Values
Controlling Automatic Calculations
Course Title
Day
lesson 7: Formatting Worksheets
Inserting and Deleting Rows and
Columns
Inserting and Deleting Cells
4 Adjusting Column and Row Sizes
Hiding Worksheet Components
Inserting and Deleting Worksheets
Copying and Moving Worksheets
Customizing Sheet Tabs
Adding a Worksheet Background
lesson 9: Viewing and Printing
Workbooks
Changing View Options
Splitting and Freezing a Worksheet
5 Sorting and Filtering Data Info about
Slicers
Customizing the Page Layout
Adding Headers and Footers
Previewing and Printing the Worksheet
Printing Selected Data
Lesson 6: Formatting Data
Introduction to Formatting
Applying Number Formats
Applying Font Formats
Changing Cell Alignment
Applying Cell Styles
Copying Formats
Clearing Formats
Finding and Replacing Formats
Microsoft Excel
Titles
lesson 8: Adding Charts and Graphics
Creating a Chart
Enhancing a Chart
Modifying Chart Data
Changing Chart Types
Drawing Shapes
Inserting Pictures
Creating SmartArt
lesson 10: Managing Workbooks
Arranging Multiple Workbooks
Adding Hyperlinks
Working with Comments
Saving Workbooks in Different Formats
Saving a Workbook as a Web Pages
E-Mailing a Workbook
 COURSE OUTLINE

Course Title Microsoft Power Point

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Lesson 1: Office Workspace Basics Lesson 2: Introduction to PowerPoint

Basic Window Elements what is PowerPoint?
Exploring Microsoft Office Backstage Opening a Presentation
1 Working with the Ribbon Changing Views
Customizing the Quick Access Toolbar Using Grids and Guides
Using the Status Bar Saving and Closing a Presentation
Getting Help Managing Files and Folders

Lesson 3: Adding and Formatting Text Lesson 4: Customizing Presentations

Creating a New Presentation Using Templates
Entering Text on a Slide Adding a Slide
Changing Text Formats Changing a Slide Layout

2 Using the Format Painter Adding a Picture

Formatting Bullets Customizing Templates
Aligning Text Using the Slide Master
Working with Tabs Adding Headers and Footers
Adding Speaker Notes
Arranging Slides

Lesson 5: Working with Shapes Lesson 6: Shapes and Pictures

Introduction to Drawing Tools Formatting Shapes

3 Inserting Shapes Inserting and Formatting Picture Files

Adding Text to Shapes Arranging Objects
Adding an Action Button
Course Title Microsoft Power Point

Day Titles

lesson 7: Adding Objects and Effects lesson 8: More Objects and Effects
Adding a Table Adding Transition Effects
Adding a Chart Adding Animation Effects
4
Adding SmartArt Adding a Sound Clip
Adding a Hyperlink

lesson 9: Outlining Proofing and Printing lesson 10: Delivering Your Presentation
Working in Outline View Creating a Custom Show

5 Importing an Outline from Word Running a Slide Show

Finding and Replacing Text
Using AutoCorrect
Printing Your Presentation
 COURSE OUTLINE

Course Title Microsoft Words

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Lesson 1: Office Workspace Basics lesson 2: Introduction to Word

Basic Window Elements what is Word?
Exploring Microsoft Office Backstage How to Open a Document
Working with the Ribbon Changing Views
1 Customizing the Quick Access Toolbar Navigating Documents
Using the Status Bar How to Create Documents
Getting Help Using Templates
Saving Documents
How to Close Documents

lesson 3: Creating and Editing Text lesson 4: Formatting Text

Entering Text Introduction to Formats and Styles
How to Select Text Applying Font Formats
Moving and Copying Text Text Alignment
Using Undo, and Redo Changing Indents and Spacing
2
Using AutoCorrect Working with Tabs
Inserting Symbols Applying Styles
Inserting Fields Modifying Styles
Revealing and Clearing Formats
Using the Format Painter

lesson 5: Designing Page Layouts lesson 6: Working with Graphics

Exploring Page Layout Options Inserting Pictures
Changing Margins Resizing and Moving Pictures
Adding Sections and Page Breaks Inserting Shapes
3
Creating Columns Using WordArt
Adding Bullets and Numbering Adding Text Boxes
Applying Borders and Shading Creating Charts
Inserting SmartArt enhanced
 COURSE OUTLINE
Course Title
Day
lesson 7: Creating and Formatting
Tables
Creating a Table
4 Converting Text to a Table
Formatting a Table
Modifying the Table Layout
Using Table Templates
lesson 9: Collaborating on
5 Documents
E-Mailing Documents for Review
Microsoft Words
Titles
lesson 8: Refining Document Content
How to Find and Replace Text
Correcting Spelling and Grammar
Using Word Count
Working with Document Properties
Adding a Hyperlink
lesson 10: Printing and Converting
Documents
Using Print Preview Screenshot
Capture/Insert
How to Print Documents
Printing Envelopes and Labels
How to Save Documents in Different
Formats
Saving Documents as Web Pages
Converting Word 97-2003 Documents
 COURSE OUTLINE
Course Title Microsoft Windows Operating System
Duration 5 days
Location Jeddah- Hipit
Company Mepco
Day
Lesson 1: Windows 7 Basics
what is Windows 7?
1 Starting Windows 7
Introduction to the Desktop
Working with Explorer Windows
lesson 2: Using the Desktop
Working with the Start Menu
2 How to Customize the Start Menu
Creating Shortcuts
Using the Taskbar
lesson 3: Working with Files and Folders
Introduction to Files and Folders
3 Viewing Folders
Opening Folders and Files
Exploring the Computer's Contents
lesson 4: Personalizing Windows 7
Introduction to the Control Panel
4 Personalizing the Desktop
Modifying the Colour Scheme
Changing the Monitor Resolution
Selecting a Screen Saver
lesson 5: Exploring Print Features
Printing with Windows 7
5 Adding a Printer
Working with the Print Dialog
Working with the Print Queue
Troubleshooting Printer Problems
Titles
Working with Program Windows
Resizing and Moving Windows
Working with Dialog Boxes
Getting Help
Shutting Down Your Computer
Managing Multiple Windows
How to Customize the Taskbar
Working with Desktop Gadgets
How to Switch Users
Searching for Files and Folders
Creating and Renaming Folders
Selecting Files and Folders
Moving, Copying, and Deleting Files
Using the Recycle Bin
Personalizing Sound Effects
Fine-Tuning System Settings
Modifying Folder Options
Customizing the Startup Folder
Adding and Changing User Accounts
Lesson 6: Working with Applications and
the Internet
Installing Additional Software
Introduction to Internet Explorer
 COURSE OUTLINE

Course Title English Speaking Essential

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Lesson 1: Talking about Yourself: Lesson 2: Describing my friend:

Listening listening
1 Personal Info. Personal Info.
What do you look like? What does he look like?
What are you like? What is he like?
Free activities free activities

Lesson 3: Daily Routine (simple present) Lesson 4: Daily Routine (simple past)
Listening listening

2 What is your day like? What did you do on weekends?

Where do you go on weekends? What was your day like?
Free control activities. Free control activities

Lesson 4: Actions in progress (past): lesson 5: Simple Actions (past)

Listening listening

3 What is past cont. what is simple past

Worksheets (controlled) worksheets
Writing sentences past continuous writing sentences (things you did in past)
Freer practise freer practice

Lesson 6: Past Cont. + simple past (telling a story)

Video (set scene) writing your story
4 How & why to use these two aspects? Freer practice
Listening
worksheets
 Lesson 7: Talking about experiences and recent actions (present perfect)
Videos
How and why to use these two aspects?

5 Listening
Worksheets
Writing
Freer practice
 1

Course Title English Writing Essential

Duration 5 days
Location Jeddah- Hipit
Company Mepco

Day Titles

Lesson 1: basics of writing

1
Why writing
Types of writing
Punctuation marks (colon, semi-colon, full stop, comma)
Using connecting words:
a. But, however, on the other hand, otherwise
b. And, in addition, moreover, furthermore, besides
c. Although, because, because of, as a result, since
Lesson 2: purposes of writing
a. Business writing vs. writing to a friend?
b. Analysing task of two letters (formal vs. informal)
2 c. Business writing features (layout)
Audience (readers)
Register (formal words)
Briefness
Tense
d. worksheets (underline the features of two formal and informal letters)
e. Writing formal and informal letters

Lesson 3: Writing a memo (stating a work problem)

3
The purpose of a memo
The addressee
 Professionalism in writing (passive voice, register, pronouns)
Analysing task of a memo (extracting features)
Writing a memo (choosing a problem and/or suggesting a solution)
4 Lesson 4: Writing Meeting Minutes?
What is Meeting Minutes?
What are they important
What is involved with meeting minutes?
a. Pre-planning
b. Record talking at the meeting
c. Minutes writing or describing
d. Sharing of meeting minutes
e. Storage of meeting minutes

Lesson 5: email Etiquette: lesson 6: requesting info

What is email etiquette writing email (seeking info)
What things to consider before sending emails: using abbreviations
a. How should I format my email?
b. To whom am I sending my email?
c. Can I send attachments?
5
d. How long should it be?
e. Am I flaming someone?
f. When should I not send an email?