Chapter 3

Troubleshooting
Use the following procedure as a guide for Acer LCD TV AT3205/AT2605 problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
options can give false errors and invalid system responses.
1. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
2. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
test or by repeating the same operation.
3. Disassemble and assemble the unit without any power sources.
4. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
5. Use the following flow chart determine which part to be replaced.

NOTE: N.G. in the below figures means No Good.

Chapter 3 51
 Problem List-1

Power Yes
LCD B
On No Back Light SCART RGB
no Display I
No Remote C
no function
SCART CVBS J
A no Display
Button Key
D
no function
SCART S-V
no Display K
RF no Display E
Speaker
L
no Sound
Component
no Display
F
DMA no Display M
S-Video
no Display G
DTV no Display N

AV1 no Display H
Next Cardreader
no Display O
Page

52 Chapter 4
 Problem List-2

Front
Page
VGA no Display P
HDMI no Sound W
DVI no Display Q
VGA/DVI no sound X
HDMI no Display R
SCART no Sound Y
AV2 no Display S
Component
no Sound Z
DMA Wireless
no Function
T
AV1/S-V no Sound 1
DMA Ethernet
no function U
DMA no Sound 2
HDMI no Sound V
DVBT no Sound 3

Next Page

Chapter 4 53
 Problem List-3

LCD Panel
Previous Step no Display 4

AV out 5
no Display

SCART no 6
RF out

Earphone no
function 7

54 Chapter 4
 A

Power code
Check Power code
plug-in

Replacement P/B or P/
LED Bright?
B to M/B power Cable

LCD Panel can

Replacement M/B
Display?

Replacement 12->18V
LCD Panel can
Power/B or LVDS
Display?
Cable

TV Sorce Can
Replacement IO/B
Display?

TV Sorce Can
Replacement Tuner/B
Display?

Speaker Have Replacement Audio/B or I/O to

Sound Output? Auio/B Cable

DVBT/ATSC Source Replacement

Can Display? DVBT/ATSC Board

Replacement DMA
DMA Source Can
Board or DMA to
Display?
M/B Cable

Replacement
Cardreader Source Can Cardreader Board
Display? orCardreader to
DMA Cable

END

Chapter 4 55
 B

Inverter power Change Inverter

Cable Plug in Power Cable

LCD Panel BackLight

Replacement P/B
Bight?

LCD Panel BackLight

Bight?

Replacement LCD
Panel Inverter/B

LCD Panel BackLight

Replacement M/B
Bight?

END

56 Chapter 4
 C

R e m o t e C o n tr o l h a v e
C h a n g e B a tt e r y
b a tte r y ?

C h e c k I R /B c a b le o r
I R B o a r d C a b le p lu g i n
R e p la c e m e n t I R /B
C a b le

P re s s R e m o te M e n u K e y
R e p la c e m e n t I R /B
O S D c a n D is p la y ?

P r e s s R e m o te M e n u K e y
R e p la c e m e n t M /B
O S D c a n D is p la y ?

END

K e y B o a r d C a b le C h e c k K /B c a b le o r
p lu g in R e p la c e m e n t K /B C a b le

P ress M en u K ey ch eck
R e p la c e m e n t K /B C a b le
h a v e F u n c tio n ?

P ress M en u K ey ch eck
R e p la c e m e n t K /B C a b le
h a v e F u n c tio n ?

End
End

Chapter 4 57
 E

RF Cable Check RF cable or

plug in Replacement RF Cable

CVBS1 CanDisplay Replacement Tuner Board

Replacement I/O Board

RF Can Display Replacement M/B Board

Replacement I/O Board

58 Chapter 4
 F

Check Component cable

Component Cable
or Replacement
plug in?
Component Cable

Replacement I/O Board

Component cat display Replacement M/B Board

END

Chapter 4 59
 G

Check S-video cable or

S-Video Cable
Replacement S-Video
plug in?
Cable

Replacement I/O Board

S-Video cat display Replacement M/B Board

END

60 Chapter 4
 H

Check CVBS cable or

CVBS Cable
Replacement CVBS
plug in?
Cable

Replacement I/O Board

CVBS cat display Replacement M/B Board

END

Chapter 4 61
 I

Check SCART cable or

SCART Cable
Replacement SCART
plug in?
Cable

Replacement I/O Board

SCART RGB cat

Replacement M/B Board
display

END

62 Chapter 4
 J

Check SCART cable or

SCART Cable
Replacement SCART
plug in?
Cable

Replacement I/O Board

SCART CVBS can

Replacement M/B Board
display

END

Chapter 4 63
 K

Check SCART cable or

SCART Cable
Replacement SCART
plug in?
Cable

Replacement I/O Board

SCART S-Video can

Replacement M/B Board
display

END

64 Chapter 4
 L

Check Audio R/L cable

Audio R/L Cable
or Replacement Audio
plug in?
R/L Cable

Check Video cable or

Video can Display?
Replacement Video
Cable

Mute turn-off
Volume =30
Earphone remove

L1

Check Speaker cable or

Speaker R/L Cable
Replacement Speaker
plug in?
Cable

Speaker have Sound Replacement I/O to Audio/B

Output Cable and Audio/B

Speaker have Sound

Replacement I/O Board
Output

END

Chapter 4 65
 M

Check M/B to DMA cable

Check M/B to DMA
or Replacement M/B to
Cable have plug in?
DMA Cable

DMA can display? Replacement DMA Board

END

66 Chapter 4
 N

Check DVBT/ATSC Power Check or Replacement

cablehave plug in? DVBT/ ATSC Power Cable

Replacement DVBTATSC
Board

DVBT/ATSC can Display Replacement M/B

END

Chapter 4 67
 O

Check Cardreader/B to
Replacement
DMA/B cardreader cable
CardReader Cable
have plug in ( 7pin)

Check Cardreader/B to
DMA/B USB cable have Replacement USB Cable
plug in ( 5pin)

Check M/B to DMA/B

Replacement DMA
DMA cable have plug in (
Cable
24pin)

Replacement
Cardreader can display?
Cardreader/B

END

68 Chapter 4
 P

Check VGA cable or

VGA Cable
Replacement VGA
plug in?
Cable

Read EDID DATA

EDID Data Normal? Write EDID data

VGA can display? Replacement M/B

END

Chapter 4 69
 Q

DVI Cable Check DVI cable or

plug in? Replacement DVI Cable

Read EDID DATA

EDID Data Normal? Write EDID data

DVI can display? Replacement M/B

END

70 Chapter 4
 R

Check HDMI cable or

HDMI Cable
Replacement HDMI
plug in?
Cable

Read EDID DATA

EDID Data Normal? Write EDID data

HDMI can display? Replacement M/B

END

Chapter 4 71
 S

Check CVBS2 cable or

CVBS2 Cable
Replacement CVBS2
plug in?
Cable

Check Earphone/B to I/O Check Earphone/B to

baord Cable have I/O Board cable or
plug in? Replacement Cable

Replacement Earphone/
CVBS2 Source can Display?
B to I/O board Cable

CVBS2 Source can Display?

Replacement Earphone/B

Replacement I/O Board

END
END

72 Chapter 4
 T

Check PC and AP and Recheck PC and AP and

DMA setting data is OK DMA setting data

Ethernent link is OK Replacement DMA/B

Change AP retest

Replacement Antenna
Cable

Wirreless link is OK Replacement DMA/B

END

Chapter 4 73
 U

Check PC and DMA

setting data

Check Ethernet cable or

Ethernent Cable Plug in? Replacement Ethernet Cable

Ethernent/B to DMA/B Check Ethernet/B to DMA/B

Cable Plug in? cable or Replacement Cable

DMA Start pattern have Check DMA/B to M/B DMA cable

display? or Replacement DMA Cable

Replacement Ethernent/B

Ethernent link is OK Replacement DMA/B

END

74 Chapter 4
 V

Check HDMI cable or

HDMI Cable
Replacement HDMI
plug in?
Cable

Read EDID DATA

EDID Data Normal? Write EDID data

Mute turn-off
Volume =30
Earphone remove
PC volume setting to On

Check HDMI cable or

HDMI can Display? DVD player or
Replacement HDMI
Cable

HDMI Sound Normal? Replacement M/B

HDMI Sound Normal?

Replacement IO/B

HDMI Sound Normal? L1

END

Chapter 4 75
 W

Check HDMI cable or

HDMI Cable
Replacement HDMI
plug in?
Cable

Read EDID DATA

EDID Data Normal? Write EDID data

HDMI SPDIF Sound

Replacement M/B
Normal?

HDMI SPDIF Sound

Normal?

Replacement IO/B

Check SPDIFI cable or

HDMI SPDIF Sound
External SPDIF
Normal?
Amplifier

END

76 Chapter 4
 X

Check Line in cable or

Line in Cable
Replacement Line in
plug in?
Cable

Mute turn-off
Volume =30
Earphone remove
PC volume setting to On

Check Video cable or

PC/DVI can Display?
PC or Replacement
VGA/DVI Cable

PC/DVI Sound Normal? Replacement M/B

PC/DVI Sound Normal?

Replacement IO/B

PC/DVI Sound Normal? L1

END

Chapter 4 77
 Y

Check SCART cable or

SCART Cable
Replacement SCART
plug in?
Cable

Mute turn-off
Volume =30
Earphone remove

SCART Source Check SCART cable or

can Display? Replacement SCART
Cable

SCART Sound Normal? Replacement IO/B

SCART Sound Normal? L1

END

78 Chapter 4
 Z

Check Component cable

Component Cable
or Replacement
plug in?
Component Cable

Mute turn-off
Volume =30
Earphone remove

Check Component cable

Component Source
or Replacement
can Display?
Component Cable

Component Sound
Replacement IO/B
Normal?

Component Sound
L1
Normal?

END

Chapter 4 79
 1

Check Video and R-L

AV1/S-Video/R-L
cable or Replacement
Cable plug in?
Video or R-L Cable

Mute turn-off
Volume =30
Earphone remove

Check Video and R-L

AV1/S-Video Source
cable or Replacement
can Display?
Video or R-L Cable

AV1/S-Video Sound
Replacement IO/B
Normal?

AV1/S-Video Sound
L1
Normal?

END

80 Chapter 4
 2

Check DMA cable or

DMA Cable plug in? Replacement DMA
Cable

Mute turn-off
Volume =30
Earphone remove

DMA Source
T or U
can Display?

DMA Sound Normal? Replacement DMA/B

DMA Sound Normal? Replacement M/B

DMA Sound Normal? Replacement M/B

DMA Sound Normal? L1

END

Chapter 4 81
 3

DVBT/ATSC RF Cable Check RF cable or

plug in? Replacement RF Cable

Mute turn-off
Volume =30
Earphone remove

DVBT/ATSC Source
N
can Display?

DVBT/ATSC Sound
Replacement D-Tuner/B
Normal?

DVBT/ATSC Sound Replacement DVBT/

Normal? ATSC M/B

DVBT/ATSC Sound
Replacement M/B
Normal?

DVBT/ATSC Sound
L1
Normal?

END

82 Chapter 4
 4 C M O P a n e l O n ly

C h e ck L V D S c ab le o r
C h eck M /B to p o w er(1 2 -1 8 V )/
R e p la cem en t L V D S
B L V D S C ab le p lu g in ?
C ab le

C h e ck p o w e r(1 2 -1 8 V )/B
C h e ck p o w e r (1 2 -1 8 V )/B to
to L C D p an el c ab le o r
L C D p an e l C a b le p lu g in ?
R ep la ce m en t C ab le

C h eck P o w e r /B (1 2 - C h ec k L V D S ca b le o r
18V ) W 101 #1~4=12V R ep lac em en t L V D S C a b le

C h eck P o w e r /B (1 2 - R ep lace m e n t P o w er /
18V ) W 102 #1~5=18V B (1 2 -1 8 V )

C h e ck L C D P a n el R ep lace m e n t p o w er(1 2 -
C O N 2#1~5=18V 1 8 V )/B to L C D p an el c ab le

C h eck L C D p an el
B
b a ck lig h t

R e p la ce m en t M /B

L C D P a n el D isp lay
R ep la ce m e n t L C D P a n el
N o rm a l?

END

Chapter 4 83
 4 AUO Panel Only

Check LVDS cable or

Check M/B to LCD Panel
Replacement LVDS
LVDS Cable plug in?
Cable

Check LCD Panel

Replacement LVDS Cable
CN1#1~4=12V

Check LCD panel

B
backlight

Replacement M/B

LCD Panel Display

Replacement LVDS Cable
Normal?

END Replacement LCD Panel

END

84 Chapter 4
 5

Check RF Source have

Replacement A-Tuner/B
Display?

Replacement I/O Board

END

Check RF Source have

Replacement A-Tuner/B
Display?

Replacement I/O Board

END

Chapter 4 85
 7

Check Audio R/L cable

Audio R/L Cable
or Replacement Audio
plug in?
R/L Cable

Check Video cable or

Video can Display?
Replacement Video
Cable

Mute turn-off
Volume =30
Earphone remove

Replacement I/O to
Speaker Sound Output?
Audio/B Cable

Speaker Sound Output? Replacement I/O Board

Speaker Sound Output? Replacement Audio/B

Plug in Earphone

Replacement Earphone/B
Earphone Sound
and Earphone to Audio
Output?
Cable

END

86 Chapter 4