Republic of the Philippines

City of Caloocan

OFFICE OF THE CITY ASSESSOR

CITIZENSCHARTER
VISION
The City Assessors Office is the prime revenue generating office that enables the City Government to effectively
and sufficiently deliver basic services to its constituents and to effect the timely and satisfactory completion of its
development projects.

MISSION
To discover, appraise and assess all real properties in the City, adopt a systematic inventory thereof and maintain a
secure system of automated assessment and property identification through effective appraisal and assessment
and efficient, prompt and courteous service.

FRONT LINE SERVICES:

1.) TRANSFER OF OWNERSHIP LAND, BUILDING/IMPROVEMENT AND MACHINERIES

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Title (Certified True Copy, issued by Register of Deeds)
Deed of Sale or any documents of transfer (photocopy)
Realty Tax Receipt and Tax Clearance (present year)
Transfer Tax Receipt (Certified Xerox Copy)
Certificate Authorizing Registration (CAR) - Blue Copy & 1 photocopy (if blue copy not available, certified
true copy of CAR issued by BIR)
Tax Declaration of Land and Building (previous owner)
Cedula and ID of owner and representative (photocopy)
Subdivision Plan (if lot is segregated)
Authorization letter or SPA from the property owner (if representative)
Mayors Permit (BPLO) if the vendor is company (photocopy)
Business Tax Receipt (BPLO) if the vendor is company (certified true copy)
Photo of the property
Sketch of the property

Duration: All procedures will take 10 to 12 working days

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Submission of required documents Merlie Geraldino/
STEP 1 2 minutes
at the Receiving Counter Oliver Gerard Ortiz
Merlie Geraldino/
STEP 2 Checking of the required documents 10 minutes
Oliver Gerard Ortiz
STEP 3 Assigning of Property Index Number Gina Libo-on
Appraiser / Field
STEP 4 Inspection of the property
Verifier
Preparation of Inspection Report and
Appraiser /
STEP 5 Field Appraisal & Assessment Sheet
Taxmapper
(FAAS) NO
Checking and approval for encoding
STEP 6 City Assessor FEES
of FAAS
STEP 7 Assigning of ARP Number Rebecca Carullo REQUIRED

Gella Santos /
Rowena Gatmaitan /
STEP 8 Encoding of approved FAAS
Lorelie Aguilar /
Emilie Diaz
Checking of the encoded and printed Ma. Bernardita
STEP 9
tax declaration Mallare
STEP 10 Approval and Final Signature City Assessor
Merlie Geraldino/
STEP 11 Releasing of tax declaration
Oliver Gerard Ortiz
 page 2

2.) DECLARATION OF NEW / UNDECLARED PROPERTIES

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Building Plan
Building Permit (Certified True Copy)
Bill of Materials (if any)
Tax Declaration of Land
Realty Tax Receipt and Tax Clearance (present year)
Photo of the property
Cedula and I.D. (photocopy)
Authorization from owner if representative

Duration: All procedures will take 10 to 12 working days

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Submission of required documents Merlie Geraldino/
STEP 1 2 minutes
at the Receiving Counter Oliver Gerard Ortiz
Merlie Geraldino/
STEP 2 Checking of the required documents 10 minutes
Oliver Gerard Ortiz
STEP 3 Assigning of Property Index Number Gina Libo-on
Appraiser / Field
STEP 4 Inspection of the property
Verifier
Preparation of Inspection Report and
Appraiser /
STEP 5 Field Appraisal & Assessment Sheet
Taxmapper
(FAAS) NO
Checking and approval for encoding
STEP 6 City Assessor FEES
of FAAS
STEP 7 Assigning of ARP Number Rebecca Carullo REQUIRED

Gella Santos /
Rowena Gatmaitan /
STEP 8 Encoding of approved FAAS
Lorelie Aguilar /
Emilie Diaz
Checking of the encoded and printed Ma. Bernardita
STEP 9
tax declaration Mallare
STEP 10 Approval and Final Signature City Assessor
Merlie Geraldino/
STEP 11 Releasing of tax declaration
Oliver Gerard Ortiz

3.) CANCELLATION OF ASSESSMENT RECORDS

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Letter request
Demolition permit
Barangay certification (attesting lot is vacant)
Tax Declaration of building
Latest payment of realty tax /tax clearance
Picture of property (land)
Cedula and I.D. (photocopy)

Duration: All procedures will take 10 to 12 working days

 page 3

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Receiving of letter requesting Merlie Geraldino/
STEP 1 2 minutes
cancellation Oliver Gerard Ortiz
Merlie Geraldino/
STEP 2 Checking of the required documents 10 minutes
Oliver Gerard Ortiz
Appraiser / Field
STEP 3 Inspection of the property
Verifier
Preparation of Inspection Report and Appraiser / NO
STEP 4
Notice of Cancellation Taxmapper FEES
Checking and approval for encoding
STEP 5 City Assessor REQUIRED
of Notice of Cancellation
Encoding and printing of Notice of Appraiser / Field
STEP 6
Cancellation Verifier
STEP 7 Approval and Final Signature City Assessor
Merlie Geraldino/
STEP 8 Releasing
Oliver Gerard Ortiz

4.) TRANSFER AND SEGREGATION OF SUBDIVISION

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Title (Certified True Copy, issued by Register of Deeds)
Deed of Sale or any documents of transfer (photocopy)
Realty Tax Receipt and Tax Clearance (present year)
Transfer Tax Receipt (Certified Xerox Copy)
Certificate Authorizing Registration (CAR) - Blue Copy & 1 photocopy (if blue copy not available, certified
true copy of CAR issued by BIR)
Tax Declaration of Land and Building (previous owner)
Cedula and ID of owner and representative (photocopy)
Subdivision Plan (if lot is segregated)
Authorization letter or SPA from the property owner (if representative)
Mayors Permit (BPLO) if the vendor is company (photocopy)
Business Tax Receipt (BPLO) if the vendor is company (certified true copy)
Photo of the property
Sketch of the property

Duration: All procedures will take 10 to 12 working days

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Submission of required documents Merlie Geraldino/
STEP 1 2 minutes
at the Receiving Counter Oliver Gerard Ortiz
Merlie Geraldino/
STEP 2 Checking of the required documents 10 minutes
Oliver Gerard Ortiz
STEP 3 Assigning of Property Index Number Gina Libo-on
Appraiser / Field
STEP 4 Inspection of the property
Verifier
Preparation of Inspection Report and
Appraiser /
STEP 5 Field Appraisal & Assessment Sheet
Taxmapper
(FAAS) NO
Checking and approval for encoding
STEP 6 City Assessor FEES
of FAAS
STEP 7 Assigning of ARP Number Rebecca Carullo REQUIRED

Gella Santos /
Rowena Gatmaitan /
STEP 8 Encoding of approved FAAS
Lorelie Aguilar /
Emilie Diaz
Checking of the encoded and printed Ma. Bernardita
STEP 9
tax declaration Mallare
STEP 10 Approval and Final Signature City Assessor
Merlie Geraldino/
STEP 11 Releasing of tax declaration
Oliver Gerard Ortiz
 page 4

5.) SEGREGATION OF TAX DECLARATION FROM NHA

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Certified true copy of Title (issued by Register of Deeds or Certified True Copy of Technical Description
issued by NHA
Certificate of Award
Deed of Sale
Cedula and I.D. (Xerox copy)
Picture of property
Authorization letter if representative

Duration: All procedures will take 10 to 12 working days

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Submission of required documents Merlie Geraldino/
STEP 1 2 minutes
at the Receiving Counter Oliver Gerard Ortiz
Merlie Geraldino/
STEP 2 Checking of the required documents 10 minutes
Oliver Gerard Ortiz
STEP 3 Assigning of Property Index Number Gina Libo-on
Appraiser / Field
STEP 4 Inspection of the property
Verifier
Preparation of Inspection Report and
Appraiser /
STEP 5 Field Appraisal & Assessment Sheet
Taxmapper
(FAAS) NO
Checking and approval for encoding
STEP 6 City Assessor FEES
of FAAS
STEP 7 Assigning of ARP Number Rebecca Carullo REQUIRED

Gella Santos /
Rowena Gatmaitan /
STEP 8 Encoding of approved FAAS
Lorelie Aguilar /
Emilie Diaz
Checking of the encoded and printed Ma. Bernardita
STEP 9
tax declaration Mallare
STEP 10 Approval and Final Signature City Assessor
Merlie Geraldino/
STEP 11 Releasing of tax declaration
Oliver Gerard Ortiz

6.) RECLASSIFICATION OF ASSESSMENT OF REAL PROPERTIES

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Demolition permit
Certification by Fire Department if destroyed by fire
Tax Declaration
Realty Tax Receipt
Letter Request
Tax Clearance (Present Quarter)

Duration: All procedures will take 10 to 12 working days

 page 5

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Submission of required documents Merlie Geraldino/
STEP 1 2 minutes
at the Receiving Counter Oliver Gerard Ortiz
Merlie Geraldino/
STEP 2 Checking of the required documents 10 minutes
Oliver Gerard Ortiz
STEP 3 Assigning of Property Index Number Gina Libo-on
Appraiser / Field
STEP 4 Inspection of the property
Verifier
Preparation of Inspection Report and
Appraiser /
STEP 5 Field Appraisal & Assessment Sheet
Taxmapper
(FAAS) NO
Checking and approval for encoding
STEP 6 City Assessor FEES
of FAAS
STEP 7 Assigning of ARP Number Rebecca Carullo REQUIRED

Gella Santos /
Rowena Gatmaitan /
STEP 8 Encoding of approved FAAS
Lorelie Aguilar /
Emilie Diaz
Checking of the encoded and printed Ma. Bernardita
STEP 9
tax declaration Mallare
STEP 10 Approval and Final Signature City Assessor
Merlie Geraldino/
STEP 11 Releasing of tax declaration
Oliver Gerard Ortiz

7.) ISSUANCE OF CERTIFIED TRUE COPY OF TAX DECLARATION

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Taxpayer must present their copy of tax declaration or any document related to the property or if none, it
will be verified first in the computer to find out if there is an existing record of the subject property
Community Tax Certificate (Cedula)
Official Receipt for the requested Certified True Copy

Duration: All procedures will take 1 to 2 working days

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the Maricel Escolar/
STEP 1
needed certification Agnes Concepcion
Maricel Escolar/
STEP 2 Issuance of order of payment 10 minutes
Agnes Concepcion
Maricel Escolar/
STEP 3 Receiving of Official Receipt
Agnes Concepcion
Owner
Printing of requested tax Lovella Sangil / Php 50.00
STEP 4
declaration Susan Aroa
Dorotea Jocson/ if
STEP 5 Checking of printed tax declaration
Lovella Sangil Representative
City Assessor Php 100.00
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
Maricel Escolar/
STEP 7 Releasing
Agnes Concepcion
 page 6

8.) ISSUANCE OF CERTIFICATION OF OWNERSHIP OR PROPERTY HOLDINGS

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Request Form
Community Tax Certificate (Cedula)
Official Receipt for certification fees

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the Maricel Escolar/
STEP 1
needed certification Agnes Concepcion
Maricel Escolar/
STEP 2 Issuance of order of payment 10 minutes
Agnes Concepcion
Maricel Escolar/
STEP 3 Receiving of Official Receipt
Agnes Concepcion
Verification and printing of Lovella Sangil /
STEP 4
requested certification Susan Aroa Php 50.00 per
Dorotea Jocson/ property
STEP 5 Checking of printed certification
Lovella Sangil
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
Maricel Escolar/
STEP 7 Releasing
Agnes Concepcion

9.) ISSUANCE OF CERTIFICATION OF NON-OWNERSHIP OR NO PROPERTY HOLDINGS

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Request Form
Community Tax Certificate (Cedula)
Official Receipt for certification fees

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the Maricel Escolar/
STEP 1
needed certification Agnes Concepcion
Maricel Escolar/
STEP 2 Issuance of order of payment 10 minutes
Agnes Concepcion
Maricel Escolar/
STEP 3 Receiving of Official Receipt
Agnes Concepcion
Verification and printing of Lovella Sangil /
STEP 4 Php 50.00 per
requested certification Susan Aroa
Dorotea Jocson/ name
STEP 5 Checking of printed certification requested
Lovella Sangil
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
Maricel Escolar/
STEP 7 Releasing
Agnes Concepcion
 page 7

10.) ISSUANCE OF CERTIFICATION OF NO-IMPROVEMENT

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Tax Declaration of the property (land) subject for issuance of certification of no-improvement
Affidavit by either the seller or buyer as proof if the subject property is vacant so that the requested
certification can be issued immediately. In the absence of affidavit and deed of sale, it will be subjected to
ocular inspection which will be schedule (first come first serve basis) and upon the availability of the field
inspector
Community Tax Certificate (Cedula)
Official Receipt for certification fees
If big parcel, photo of the property is needed

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form and Maricel Escolar/
STEP 1
submission of required documents Agnes Concepcion
Maricel Escolar/
STEP 2 Issuance of order of payment 10 minutes
Agnes Concepcion
Maricel Escolar/
STEP 3 Receiving of Official Receipt
Agnes Concepcion
Available
STEP 4 Ocular inspection
Inspector Php 50.00 per
Lovella Sangil / property
STEP 5 Encoding/printing of certification
Susan Aroa
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
Maricel Escolar/
STEP 7 Releasing
Agnes Concepcion

11.) ISSUANCE OF CERTIFICATION OF PREVAILING/PREVIOUS ASSESSMENT

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Certified true copy of tax declaration (present) both for land and improvement
Community Tax Certificate (Cedula)
Official Receipt for the requested certification

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the
STEP 1 Dorotea Jocson
needed certification
Verification for tie up and Nathaniel
STEP 2 reconciliation of submitted tax 2 hours Deveraturda /
declaration to records and files Arlene Aclera
STEP 3 Issuance of order of payment 2 minutes Dorotea Jocson

STEP 4 Receiving of Official Receipt Dorotea Jocson Php 50.00 per

Encoding/printing of requested property
STEP 5 Dorotea Jocson
certification
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
STEP 7 Releasing Dorotea Jocson
 page 8

12.) ISSUANCE OF CERTIFICATION OF NO-IMPROVEMENT (PORTION ONLY)

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Tax Declaration of the property (land) subject for issuance of certification of no-improvement
Affidavit by either the seller or buyer as proof if the subject property is vacant so that the requested
certification can be issued immediately. In the absence of affidavit and deed of sale, it will be subjected to
ocular inspection which will be schedule (first come first serve basis) and upon the availability of the field
inspector
Community Tax Certificate (Cedula)
Official Receipt for certification fees

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the Dorotea Jocson/
STEP 1
needed certification Lovella Sangil
Verification for tie up and Nathaniel
STEP 2 reconciliation of submitted tax 2 hours Deveraturda /
declaration to records and files Arlene Aclera
Dorotea Jocson/
STEP 3 Issuance of order of payment 2 minutes
Lovella Sangil
Dorotea Jocson/
STEP 4 Receiving of Official Receipt Php 50.00 per
Lovella Sangil
Encoding/printing of requested Dorotea Jocson/ property
STEP 5
certification Lovella Sangil
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
Dorotea Jocson/
STEP 7 Releasing
Lovella Sangil

13.) ISSUANCE OF CERTIFICATION WITHIN AND OUTSIDE TERRITORIAL JURISDICTION

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Transfer Certificate of Title of the particular lot
Tax declaration (present) for land/location plan
Community Tax Certificate (Cedula)
Official Receipt for the requested certification

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the
STEP 1 Dorotea Jocson
needed certification
Verification from Taxmapping
STEP 2 Gina Libo-on
Division
STEP 3 Issuance of order of payment 2 minutes Dorotea Jocson

STEP 4 Receiving of Official Receipt Dorotea Jocson

Php 50.00 per
Encoding/printing of requested property
STEP 5 Dorotea Jocson
certification
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos

STEP 7 Releasing Dorotea Jocson

 page 9

14.) ISSUANCE OF OTHER CERTIFICATIONS RELATED TO ASSESSMENT RECORDS

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Transfer Certificate of Title
Tax declaration (present) for both land and improvement
Community Tax Certificate (Cedula)
Official Receipt for the requested certification

Duration: All procedures will take 2 to 3 hours

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Filling-up of request form for the
STEP 1 Dorotea Jocson
needed certification
Verification for tie up and Nathaniel
STEP 2 reconciliation of submitted tax 2 hours Deveraturda /
declaration to records and files Arlene Aclera
STEP 3 Issuance of order of payment 2 minutes Dorotea Jocson

STEP 4 Receiving of Official Receipt Dorotea Jocson Php 50.00 per

Encoding/printing of requested property
STEP 5 Dorotea Jocson
certification
City Assessor
Approval and signature of City * Delegated to
STEP 6 Ma. Bernardita Mallare/
Assessor
Flora F. Clor/
Ma. Elenita Vallejos
STEP 7 Releasing Dorotea Jocson

15.) ISSUANCE OF TRANSFER TAX ORDER OF PAYMENT

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Original copy and photocopy of Deed of Sale or any other documents of transfer
Photocopy of tax declaration
Photocopy of transfer certificate of title
Photocopy of Certificate Authorizing Registration (CAR)
Business Permit of the seller if real estate developer and/or company

Duration: All procedures will take 1 hour

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Presentation and submission of Wilma Pernia/
STEP 1
required documents Mary Grace Nama
Wilma Pernia/
STEP 2 Issuance of order of payment 20 minutes
Mary Grace Nama
Approval and signature of City
STEP 3 City Assessor Corresponding
Assessor
transfer tax
Payment to Treasurers Office &
STEP 4 Treasurers Office cost
certified true copy of OR
Presentation of Transfer Tax Wilma Pernia/
STEP 5
Receipt Mary Grace Nama
Wilma Pernia/
STEP 6 Releasing
Mary Grace Nama
 page 10

16.) ISSUANCE OF PLAIN COPY OF TAX DECLARATION FOR REAL PROPERTY TAX PAYMENT PURPOSE

Who may avail of the service?

Owner of the property and/or duly authorized representative

What are the requirements?

Official Receipt of real property tax payment
Tax declaration
Any documents pertaining to the identification of the property

Duration: All procedures will take 1/2 hour

Service Duration Person in

Step Applicant Fees Form
Provider Activity Charge
Rowena Gatmaitan/
Proceed to Window 1, 2, 3 for
STEP 1 Lorelie Aguilar/
printing of tax declaration
Emilie Diaz
If no computer record, must go to
NO
Taxmapping Division with the
Tax Mapping
STEP 2 essential documents pertaining to FEES
Division Staff
the property to determine the PIN
REQUIRED
based on base map
Rowena Gatmaitan/
Back to Window 1, 2, 3 for the
STEP 3 Lorelie Aguilar/
requested copy of tax declaration
Emilie Diaz

FEEDBACK AND REDRESS MECHANISM:

We appreciate your comments and suggestions. Please follow these steps:

1. Get a form from the comments and suggestions box located at the front desk.
2. Fill up the form indicating your comments, suggestions and/or complaints.
3. Drop the form at the comments and suggestions box.
4. You may follow up your concerns at (02)288-8811 local 2252