Clea Marie G.

Mission BABA 4A
CASE 1.1
a.)How did FVF go about developing its information systems? Why do you think the company chose this
option? What other options were available?
The owner organized the company into functional areas manufacturing, sales, orders,
accounting, and purchasing and made a manual information system. But when the company was
growing rapidly, he resort to the process oriented approach where each separate application has its own
data files but sooner it evolved into a company-wide database. The company used this database will
make the workflows more coherent since it has unified system.

b.) One option available to FVF was an enterprise-wide system. What features does an enterprise-wide
system, such as SAP, provide? What is the primary advantage of an enterprise-wide system?
Enterpise-wide system has common data repositories for documents like military specifications,
company procedures, standard forms and commonly used drawings. It has restricted access for different
applications like the Human Resource Files where these files could only be available to those with a need
to know basis. It has Universal Metadata and Document Identification Formats where document IDs are
uniquely created by each site and the duplication is solved by adding the cage code as a second
component to the unique ID. It lessens the risk of creating confusion by generating multiple results when
someone searches only by drawing number. Lastly, it has Universal Workflows. If workflows are not
universal, it creates complexities in the system. It becomes more complex when there are workflows
unique to an organization that are not part of the out of the box enterprise IT system.
Some common advantages of ERP are: complete visibility into all the important processes, across
various departments of an organization; automatic and coherent workflow from one department/function
to another, to ensure a smooth transition and quicker completion of processes; a unified and single
reporting system to analyze the statistics/status across all functions/departments.

c.) FVF will be hiring two systems analysts next month. Your task is to develop a job advertisement for
these positions. Locate several websites or newspapers that have job advertisements for systems analysts.
What skills are required?
A system analyst must have the following skills:

Analytical- a systems analyst has to understand the requirements of the client and study the
various ways in which the requirements can be met.
Efficient Planning and Execution- a systems analyst is expected to have a keen eye for detail and
has to plan the various stages in which the project has to be executed.
Technical Knowledge- a systems analyst must have ample technical skills because they have to
help the technical team design a product which is to suit the customers needs. A systems analyst
is expected to help in coding and debugging of a customized product.
Man Management- Any systems analyst has to have great interpersonal skills and the ability to
manage people. He/she has to coordinate with the different technical teams and get the product
customized as per requirement delivered within the deadline agreed upon.
d) Research on Types of Information Systems. What types of information systems are currently utilized at
FVF? Provide an example for each type.
Types of Information Systems

Transaction Processing Systems

Transaction Processing System are operational-level systems at the bottom of the
pyramid. They are usually operated directly by shop floor workers or front line staff, which
provide the key data required to support the management of operations. This data is usually
obtained through the automated or semi-automated tracking of low-level activities and basic
transactions.
Examples: Payroll systems, Order processing systems,

Management Information Systems

Management Information Systems are management-level systems that are used by middle
managers to help ensure the smooth running of the organization in the short to medium term. The
highly structured information provided by these systems allows managers to evaluate an
organization's performance by comparing current with previous outputs.
Examples: Sales management systems, Inventory control systems

Decision Support Systems

Decision Support System can be seen as a knowledge based system, used by senior
managers, which facilitates the creation of knowledge and allow its integration into the
organization. These systems are often used to analyze existing structured information and allow
managers to project the potential effects of their decisions into the future. Such systems are
usually interactive and are used to solve ill structured problems. They offer access to databases,
analytical tools, allow "what if" simulations, and may support the exchange of information within
the organization.
Examples: Financial Planning systems

Executive Information Systems

Executive Information Systems are strategic-level information systems that are found at
the top of the Pyramid. They help executives and senior managers analyze the environment in
which the organization operates, to identify long-term trends, and to plan appropriate courses of
action.