Professional Documents
Culture Documents
Professional Experience
Working as PLANNING ENGINEER in AL FARAA GROUP-Belgium Alum and Glass Est from sep-09
Worked as Planning engineer in BESL Infra Projects from july'07 to Aug'09
2.
CAREER OBJECTIVE:
-Actively seeking Civil Engineering Project Manager Position where I can contribute the
experience I have in this field to the success of company.
EDUCATIONAL DETAILS:
SKILLS:
Project Management:
Engineering Disciplines:
Technical Tools:
Responsibilities handled:
-Administered and performed various certified civil engineering activities for all clients.
-Documented project activities for all new construction projects.
-Assisted in renovation and recommend improvements to all real property facilities.
-Assisted in various new construction projects and recommend changes.
-Managed all surveillance projects as per contract documents and ensured compliance to all
requirements.
-Prepared reports for all local construction projects.
-Developed all cost estimates for projects and utilized various estimate tools for all projects.
-Worked as a Project Manager in ARR Infrastructure Ltd. from July2006 to July2010.
Responsibilities Handled:
INTERESTS:
-Digital photography.
-Drawing and Sketching.
-Listening to Music.
-Travelling.
STRENGTHS:
-Leadership qualities.
-Project management skills
-Man management skills.
-Honest.
-Hardworking.
PERSONAL INFORMATION:
- Currently Working with XXXX as Project Manager & Coordinator for XXXX since February
20XX.
- Previously worked with XXX as Team Leader Network Operations Centre from January
20XX to February 20XX.
- ITIL V3 (2011 Edition), CCNA & MCSE Certifications
- Bachelors Degree in Computer Science from University 1.
- X Years of experience in operations and people management.
- X years (including X Yeas mentioned above) of work experience in the field of Computer
HardwareServers,Large scale corporate Networks and System Support.
Technical Skills
Personal Qualities
1. Project: XXXX
Client: ABC
Duration: Sep 20XX till date
Designation: Project Manager
Description: It is the construction of Flyover Bridge in XXXX area.
2. Project: XXXX
Client: ABC
Duration: May 20XX to Sep 20XX
Designation: Engineer.
Achievements
- Achieved highest score within the working group in Managers Assessment (Volvo Group
Attitude Survey) from reporting team members for Year 2010-11.
- Received awards for highest productivity in the team for the period of 2 consecutive quarters in
my current job (Hewlett-Packard).
- Received awards for 100% Diagnosis Accuracy and Efficiency in the team for the period of 2
consecutive quarters in my current job (Hewlett-Packard).
- Awarded Appreciation Certificate from Telecom Regulatory Authority of India (TRAI) for
efficient implementation and administration the IT Infrastructure during my previous job in
Multiple Zones India Ltd.
Employers
Academic Qualifications
1. Mar 20XX- Feb 20XX: B.Tech-Computer Science from University 1 in 19XX.
Certifications
- Jul 20XX: ITIL V3 (2011 Edition) Foundation Certification
- Sep 20XX: CCNA Achieved Cisco Certified Network Associate (CCNA) on September 6th,
20XX.
- Jun 20XX: MCSE Completed Microsoft Certified System Engineering (MCSE) in Microsoft
Windows 2000 Track on June 11th, 20XX.
- Mar 2001: MCP Completed Microsoft Certified Professional (MCP) on March 30th, 20XX.
Personal details
Raghuveer XXXXXX
Mobile No : 9xxxxxxxxx
Eamil Id :raghuxxxxxxx@yahoo.com
CAREER SUMMARY
-Certified professional with more than 11 years of experience in the IT / Telecom industry
specializing in the Software & Telecom sectors.
-7+ years of Project Management experience in multiple domains
-Expertise in managing business with key focus on optimal utilization of resources, defining,
developing and implementing initiatives to improve business processes.
-Deliver on service commitments and participate in account plan/strategy
-Handle Operational related Issues
-Ensure SLA/SLO attainment as agreed in SOW
-Excellent People Management skills including ability to mentor staff
-Provide leadership and direction to Delivery teams
-Plans , facilitates & coordinates delivery improvement measures
-Drive service quality, performance, and improvement of service delivery processes
-Monitors service-delivery performance with established governance
-Manage Project team, assist delivery manager in data analysis across different locations
-Resource management - Planning, coordination with HR and other BU, Ensure resource
availability, etc
-Develop and maintain standards for planning and control
-Strong Inter Personal/People Management Skills
-Consistently achieved customer satisfaction rankings, improvements to the bottom line and turn-
around of underperforming operations by designing improvement methodology
-Proficient at escalation handling and maintaining the cordial relationship with customers,
ensuring quality and service norms to achieve customer satisfaction and business retention.
-2 years of experience in Managing the End to End Delivery of Microsoft Mediaroom
solution (MSIPTV)
-Channel Manager - MSIPTV Solutions for all the 4 Geographical regions
-Led the Microsoft Mediaroom Training Team at Microsoft-SVC (US)
-Technically proficient in Internet Technology areas like Visual Studio .Net 2003 & 2005
-Contributed in Designing & Developing the POC (Proof of Concepts) for the IPTV using MPF
(Mediaroom Presentation Framework) PSI, C#, SQL Server 2005
-Managed the E2E deployment of Microsoft Internet Protocol Television (MSIPTV) lab &
production environment as a Project Manager for Clients/Partners
-Have a valid (till 13th May 2018) Business Visa for US
EXPERTISE
-Experience of Project management skills like covering planning, tracking, estimation, status
reporting, Metrics
-Experience on .NET, SQL server
-Handled a team of 21-22 members currently
-Experience in Pre sales
-Experience of Client coordination and interaction
SKILL SETS
PROFESSIONAL QUALITIES
-Leadership
-Teamwork
-Client Management
PROFESSIONAL EXPERIENCE
-Working as an Project Manager for XXXXXX from April XXXX Till Date
-Worked as Team Manager - Projects for XXXXXXX from January XXXX - April XXXX
-Worked as Tech Lead/SME for XXXXX from December XXXX September XXXX
-Worked as Team Leader for XXXXXX from August XXXX November XXXX
-Worked as Technical Associate for ACTTS tools from September XXXX July XXXX
Client : XXXXXXX
Designation: - Project Manager
PROJECT MANAGEMENT
-Own the end to end project risk, issue, assumption, decision, dependency, and change
management
-Recommend and implements process improvements
-Develop and report appropriate metrics ensuring that the various projects are performing as
needed
-Develop and maintain project approach and high level roadmap to schedule initiative activities,
update as needed to match business priorities, constraints and dependencies
-Develop detailed and integrated project plans based on business requirements
-Lead the successful execution of integrated project plans
-Plan , facilitate & coordinate delivery improvement measures
-Perform data mapping to ensure that business requirements could be fulfilled and aligned with
existing data model and to maintain data integrity. Identify any required enhancements or
modification required.
-Managing a team to deliver high quality deliverables based on client requirements
-Identify issues and escalate through proper channels
-Co-ordinate with the Technical Head for all project related activities
-As a part of the sales team, preparing the estimations for RFP's
-Identifying the strengths of the team members and position them appropriately in engagements.
-Work as an individual contributor on engagements if required
Client : XXXXXXXX
Designation: - Team Manager - Projects
PROJECT MANAGEMENT
DELIVERY MANAGEMENT
BUSINESS DEVELOPMENT
-Organize and facilitate business requirements gathering workshops with business teams.
-Evaluate business requirements against mainstream IT capabilities and develop
recommendations for solutions and gap-filling. Recommendations may include interim tools and
workarounds to meet immediate business needs.
-Perform business process mapping and promote/demonstrate IT solutions and standard business
process configuration to project teams to facilitate awareness and requirements gathering.
-Translate requirements into specifications for configuring or specify any technical development
requirement of the solution with strong focus on adhering to Company standard processes and
data model (thereby support broad cross company information sharing).
-Work with relevant internal groups (e.g. Centers of Excellence, Center of Operations, Best
Practices Groups, Business Teams etc) and external groups (vendors, partners etc) to fulfill the
work identified from requirements gathering, data mapping, process mapping, platform
performance, etc
-Bring in innovation based on the Research of emerging market trends
-Create white papers, approach notes and concept notes based on industry trends
-Develop SME connects across different accounts
-Monthly RUS (Resource Utilization System) entry/follow up, RUS extract & Non resource cost
tracking
-Post Quote Creation analysis & PO Chase
-Fortnightly Billability Checks/Updates
-Data Consolidation for monthly Dashboard
-Approval workflow for travel, expense, claims, PRs, OEC, IDU Head.
-Follow up with Program Managers on internal IDU action items
-IDU data collation, data entry in PMO portal
-IDU Allocation/reallocation
-Resource allocation
-Invoicing & Accrual
Travel & Expense Analysis, Billability & Utilization
Client : XXXXXXX
Designation: - Project Manager
PROJECT MANAGEMENT
-Managing the development and execution of project plan by working with the project team to
define, sequence, and estimate duration of activities and determine schedules to meet project
objectives.
-Managing all aspects of Project and Portfolio activities, including collaborating and
coordinating across all business segments.
-Lead the project team in determining the customers requirements and translating requirements
into operational plans: planning, scheduling, monitoring progress against schedule and reporting
on activities related to the project covering implementation of complex interrelated projects from
initiation to final operational stage of product/service launch.
-Responsible to authorize the risk plan and prepare the mitigation plan
-Responsible for maximizing business benefits through seamless deliveries across the Microsoft
Mediaroom (MSIPTV) stack.
PRE-SALES MANAGEMENT
-Owning and delivering Microsoft Mediaroom account related RFI/ RFP responses by
coordinating with Delivery and other support teams like Legal, Finance, Marketing.
-Mastering the art of effective proposal writing to create more sellable and winning proposals.
-Developing capabilities which helps the Microsoft Practice deliver better and improving Tech
Mahindras market potential through Sales and Marketing support. Preparing specific sales
collaterals for initiated Sales leads. Making customized marketing collaterals showcasing Tech
Mahindras technology expertise in particular vertical/horizontal Practice.
-Organizing and managing client visits and technology events along with preparing presentations
and brochures related to specific client requirements, visits & workshops.
-Mapping Tech Mahindras Microsoft Practices potential with the synergies at Microsoft and
creating a strong Go-To-Market strategy with Microsoft. Creating Partner Solution Plans around
Microsoft Mediaroom technology and in various geographies like MEA, SEA, India and US
which will enable both Microsoft and Tech Mahindra to work towards attaining financial goals.
-Sending customized and company specific research (Tactical Research) reports to Practice and
Sales team.
-Preparing the Microsoft Partner Newsletter every quarter and sending it to the concerned people
in Microsoft and all partners.
-Managing the pipeline for all bids handled by the Microsoft Sales enablement team at Tech
Mahindra and alerting the SBU head about any detail which requires immediate attention.
Client : XXXXXXXX
Designation: - Project Manager
DEVELOPMENT ENVIRONMENT
-SIP, SS7, .Net Framework 1.1/2.0/3.5, ASP.NET, C#, Windows 2003, SQL Server 2005, IIS
BUSINESS PROSPECTIVE
-Planning of Deliveries
-Incident Priorities and resolution
-Service Improvements
Client : XXXXXXX
Designation: - Project Manager/Overall Lead
RESPONSIBILITIES
-Managing a Team of 18 Technical Associates & 4 Sr. Technical Associates for the MS-IPTV
project (Mediaroom)
-Managing the Motorola-MSIPTV project as a Project Manager for the deployment & Support of
Microsoft Mediaroom Solution
-Responsible for the delivery of the Microsoft Mediaroom Project at Cablevision Mexico as a Sr.
Project Manager
-Lead trainer at Microsoft for training on E2E Mediaroom solutions including development using
MPF platform, High level Architectural overview, Install & Configuration, Operations and
Troubleshooting the Mediaroom environment.
-Identified as a Channel Manager for Microsoft Mediaroom (MSIPTV) Solutions for all the 4
Geographical regions
Client : XXXXXXXX
Designation : Team Leader
RESPONSIBILITIES
BUSINESS PROSPECTIVE
Client : XXXXXXXX
Designation : Technical Associate
RESPONSIBILITIES
-Managing a network with 11 client computers along with 1 server operating system
-Fixing all the hardware related problems
-Installing new operating system on the existing computers also assembling new computers
-Maintaining all the software and their updates also the security of all the computers in the
network
ACHIEVEMENTS
EDUCATIONAL QUALIFICATIONS
ADDITIONAL DIPLOMA/CERTIFICATIONS
TRAINING ATTENDED
-VOIP
-SIP
-ACME Packet SBC
-SS7
PERSONAL DETAILs
-Date Of Birth
-Language
-Address
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