Chapter 1

1
Which type of memory is primarily used as cache memory?
#SRAM

2
A customer orders a new computer and specifies an internal read-write, non-volatile storage device that
uses low power, has fast access to data, and is reliable. What is a suitable storage device that meets
these requirements?
#solid state drive

3
Which type of ROM can be reprogrammed with software while it is still physically installed in the
computer?
#EEPROM

4
Refer to the exhibit. Based on the advertisement that is shown, what is the native resolution of this
computer system?
#1280 x 800

5
Which type of computer resources are direct lines to the processor used by computer components to
request information from the CPU?
#IRQs

6
Which two activities are normally controlled by the Northbridge part of the chip set? (Choose two.)
#access to the RAM
#access to the video card

7
Which type of RAM chip has the fastest clock rate but consumes the least power and generates the least
heat?
#DDR3 SDRAM

8
Which expansion slot would be used to install a video capture card in a new computer?
#Peripheral Component Interconnect-Express

9
A technician is helping a customer compare two hard drives. Which unit of measurement is used for the
hard drive speed?
#revolutions per minute

10
Refer to the exhibit. Which type of cable is shown in the graphic?
#Serial

11
Which type of memory is unable to have the contents modified?
#ROM

12
Which important feature is offered by the USB standard?
#It can supply power from the computer to devices.

13
Which CPU architecture uses a small set of instructions that are designed to be executed rapidly?
#RISC

14
Which two characteristics are determined by the chip set on a motherboard? (Choose two.)
#maximum amount of memory that can be installed
#type of connectors that will be on the motherboard

15
Which two devices are considered input devices? (Choose two.)
#biometric authentication device
#digital camera

16
Which technology would be best to use for drive redundancy and data protection?
#RAID

17
Which two characteristics of a motherboard can be determined by the form factor? (Choose two.)
#size
shape

18
Which two categories are used to classify CPU architecture? (Choose two.)
#CISC
#RISC

19
Which three system resources are commonly used for communication between the CPU or memory and
other components in the computer? (Choose three.)
#IRQ
#DMA
#I/O address

20
What is the function of a capture card?
#enables a video signal to be recorded to the computer hard drive

21
Why are solid state drives reliable and therefore suitable to be installed in computers used in harsh
industrial workplaces?
#They consume less power and have no moving parts.

22
A technician needs to back up 4 GB of data using a single storage medium. Which medium can hold the
entire 4 GB on a single disc?
#DVD+/-R

23
How many conductors are found in a SATA data cable?
#7

24
What are the two connector types for the 1394a interface? (Choose two.)
#4-pin
#6-pin

25
Which two form factors are commonly used to build a new computer? (Choose two.)
#BTX
#ATX

26
A company employee has very important data on a computer. What RAID level should be used if the
criteria include that data be written and read simultaneously and that all data be duplicated using a
minimum of three drives?
#5

27
PATA data cables are available in two different types. The types are distinguished by the number of
conductors. Which two types are available? (Choose two.)
#40
#80
28
Which three devices are considered output devices? (Choose three.)
#headphones
#monitor
#printer

Chapter 7

Chapter 7 Exam - IT Essentials: PC Hardware and Software (Version 4.1)

1.Instead of the document that was expected, a printer is printing unusual characters. What should be
the next steps in solving this printer problem?
#Check the printer data cabling. If the cabling is secure on both ends, replace the print cartridge or
ribbon.

2.Which printing technology uses the vibration of a crystal to control the flow of ink onto the paper to
produce an image?
#piezoelectric

3.Which unit is commonly used to measure the print quality of an inkjet printer?
#DPI

4.What is the best source for a Windows-compatible scanner driver?

#website for scanner manufacturer

5.What is an advantage of using a solid-ink printer instead of an inkjet printer?

#It produces vivid color prints.

6.What are two advantages of using impact printers? (Choose two.)

#carbon-copy printing ability
#inexpensive consumables

7.What is typical of a network printer installation?

#the use of Ethernet or wireless

8.Which software converts scanned pages into text?

#Optical Character Recognition

9.Which three functions are commonly included in the all-in-one devices? (Choose three.)
#fax
#printer
#scanner

10.Which step of the laser printing process is the last step performed by a laser printer when printing a
document?
#fusing

11.Which technology is used by laser printers?

#electrophotographic

12.Which two modes of operation within the IEEE 1284 standard allow bi-directional communication?
(Choose two.)
#ECP
#EPP

13.Which standard governs the use of parallel printer ports?

#IEEE 1284

14.Which printer technology is used in low-cost, photo-quality printers?

#inkjet

15.Which type of printer is commonly used in stores to produce cash register receipts?
#thermal

16.A museum possesses several old paintings that the curators wish to reproduce and sell in the
museum gift shop. Which type of scanner can be used to produce the highest-quality reproduction?
#drum

17.Which software, embedded in a printer, controls how the printer operates and can be upgraded?
#firmware

18.What is the maximum number of devices that can be connected to a single FireWire interface?
#63

19.Which laser printer component is a metal cylinder that is coated with a light-sensitive insulating
material?
#drum

20.Which two names refer to the IEEE 1394 standard? (Choose two.)
#FireWire
#i.Link

21.Which step of the laser printing process involves scanning the photosensitive drum with a laser?
#writing

22.Which Windows XP command sends a file named example.txt to the default printer?
#print example.txt

23.Which two Wi-Fi standards are used to provide a wireless connection between printers and
computers? (Choose two.)
#802.11b
#802.11g

24.What is a common disadvantage of inkjet printers?

#The nozzles can get obstructed.

25.What laser printer component could cause streaking?

#drum