ACSI College Iloilo

Calle Real Center, J.M. Basa St., Iloilo City

Research Paper on 10 Multi-National Companies In Cebu City

Submitted By:

Marlo Kyn B. Bunda

 Lexmark

History

Lexmark was formed on March 27, 1991 when IBM divested a number of its hardware
manufacturing operations, including printer and printer supply operations, to the
investment firm Clayton & Dubilier & Rice, Inc. in a leveraged buyout. Lexmark became
a publicly traded company on the New York Stock Exchange on November 15, 1995.

Company Overview

A Global Technology Company

Since 1991, Lexmark has been a recognized and lauded leader in imaging and output
solutions that help people and organizations improve process and reduce their costs.
Lexmarks award winning imaging and output technology has continued to evolve as the
world becomes more digital and connected.

Lexmark sells its products and services in more than 170 countries, and is a recognized
global leader by many of the technology industrys leading market analyst firms.
Lexmark has also acquired and integrated several strategic software companies since
2010, further expanding the companys breadth of offerings to include innovative
software solutions.

Today the company competes in key growth markets that include managed print
services, intelligent capture, enterprise content management, healthcare content
management, financial process automation and enterprise search all focused on
helping Lexmark customers connect employees to the most relevant information at the
moment they need it.

Corporate Quick Facts

Headquarters: Lexington, Kentucky

NYSE: LXK
$3.7 billion in revenue in 2014, approximately 57% from international sales
Invested approximately $1 billion in strategic software acquisitions since 2010

Vision and Values

Vision

We, the employees, are Lexmark - a dynamic, global information technology company.

We have a vision: Customers For Life. To earn our customers' loyalty, we must listen to
them, anticipate their needs and act to create value in their eyes.

We want to be known for reliability, flexibility, responsiveness, innovative products and

services and exemplary citizenship. Growth, longevity and financial success will
naturally follow.

We will make this happen in an enriching environment of trust, cooperation and mutual
respect.
Values

We, as Lexmark employees, will try to always act in a manner consistent with these
values, and will be open to give and receive advice to make our behavior consistent
with them.

Customer Commitment

Customers are key - they should be the focus of everything we do. All our work should
be carried out with them in mind, whether they are internal or external customers.
Customer satisfaction is the top priority of every employee and the purpose of every job.
Cost-effective, ongoing achievement of customer satisfaction is the foundation of our
business.

Employee Satisfaction

Our people are our future. We must strive to attain maximum employee contribution by
valuing our individual differences, helping employees to fully utilize their talents and be
their best, and fulfilling employee needs wherever possible.

Corporate Wealth

We have accepted a responsibility to be effective stewards of all our shareholders'

resources. Through performance, everyone will be properly rewarded for his or her
investment in Lexmark.

Corporate Citizenship

We are responsible to the communities in which we live and work, the environment, and
to the world community as well.

Mutual Respect

Mutual respect is the recognition of the equal worth of each individual, with full utilization
of our diverse backgrounds, interests, and strengths. Actions we take on behalf of
Lexmark must maintain the dignity of the individual. Likewise, every employee has the
responsibility to contribute to and protect Lexmark's assets, including its image and
financial returns.

Integrity

Integrity means being honest, being fair, standing up for what you believe, and doing
what you say you will do.

Long-term Perspective

A long-term perspective is important to our success. As a daily priority, we will make

decisions to invest long term while managing short-term demands.

Excellence

Excellence is the performance of every task in a superior manner. We take pride in

doing this through accepting ownership, exceeding customer expectations and striving
for continuous improvement in everything we do - including our thinking, our daily work,
and every product and service.
Executive Profiles

Paul Rooke is chairman and chief executive officer of Lexmark International, Inc. He
became chairman of the Lexmark board of directors in April 2011 after being named
president and CEO and elected to the board in October 2010.

Previously, Rooke was an executive vice president of Lexmark and served as president
of the former Imaging Solutions Division (ISD) from July 2007 to October 2010. In that
role, he was responsible for meeting the needs of Lexmarks worldwide customers for
inkjet printers, all-in-one products, and related supplies and support, including
development, manufacturing, marketing and sales.

From December 1999 to July 2007, Rooke was president of Lexmarks former Printing
Solutions and Services Division (PS&SD). In that role, he was responsible for providing
Lexmarks worldwide business customers with products, supplies, software, solutions
and services.

Rooke joined Lexmark at the companys inception in 1991 and has held various
management assignments, including president of Lexmarks division responsible for
worldwide supplies distribution, and vice president of worldwide marketing and U.S.
sales in ISD (formerly named Consumer Printer Division).

Rooke began his career with IBM in 1980 as a manufacturing engineer. In 1984, he
came to IBMs Lexington, Ky., facility as manager of Wheelprinter automation. He
worked in a variety of diverse assignments for IBM, including manager of cost
engineering, product planning and assistant to the vice president of the Systems Printer
Division.

Operations

The firm's corporate headquarters is located in Lexington and research and

development (R&D) offices are distributed globally with additional R&D facilities located
in Boulder, Colorado; Lenexa, Kansas; Cebu, Philippines; Kolkata, West Bengal, India;
Berlin, Germany; Stockholm, Sweden and Irvine, California. Lexmark has offices
throughout North and South America, Asia, Africa and Europe. The company has more
than 12,000 employees worldwide.

Acquisitions

In May 2010, Lexmark acquired Perceptive Software for $280 million to build
upon its software offerings. Perceptive Software was a software firm that
developed enterprise content management (ECM), business process
management (BPM), and document output management (DOM) applications.
In 2011, Lexmark International purchased Netherlands-based Pallas Athena in a
cash transaction valued at approximately $50.2 million. The purchase of Pallas
Athena added business process management (BPM), document output
management (DOM) and process mining software capabilities to Lexmark's
services.
In March 2012, Lexmark announced the acquisition of Luxembourg-based BDGB
Enterprise, including its U.S. subsidiary Brainware, Inc., for a cash purchase
price of approximately $148 million. Brainware's intelligent data capture platform
extracted critical information from paper and electronic documents, validated the
extracted data and passed it to customers' data management systems,
enterprise resource planning (ERP) and/or financial management systems.
In March 2012, Lexmark acquired Australia-based ISYS Search Software and
U.S.-based Nolij Corporation, both for $32 million. ISYS built enterprise search
 solutions and Nolij developed Web-based document imaging and workflow
software.
In January 2013, Lexmark acquired Minnesota-based Acuo Technologies for $45
million. Acuo Technologies developed medical imaging document management
software.
In March 2013, Lexmark announced acquisitions of AccessVia and Twistage for
a combined purchase price of approximately $31.5 million.
In late August 2013, Lexmark signed an agreement to acquire Germany-based
Saperion AG. Saperion was a leading developer and provider of enterprise
content management (ECM) and business process management (BPM) software
in Europe. The company was purchased for $72 million.
In early October 2013, Lexmark acquired PACSGEAR. PACSGEAR was a
leading provider of connectivity solutions for medical image management and
electronic health records. The company was purchase for approximately $54
million.
In September 2014, Lexmark acquired Stockholm, Sweden based ReadSoft for
$251million. Readsoft was a financial process automation solutions company that
specialized in software solutions for document process automation on-premises
or in the cloud.
In May 2015, Lexmark announced that it had acquired Kofax for roughly $1
billion. Kofax, headquartered in Irvine, California, was a leading provider of smart
process applications. They combined capture, process management, analytics
and mobile capabilities to organizations.

Inkjet exit

In August 2012, Lexmark announced that it would stop production of its inkjet printer
line. Lexmark will continue to provide service, support and aftermarket supplies for its
inkjet installed base.

In April 2013, Funai Electric Company, Ltd. announced that it had signed an agreement
to acquire Lexmark's inkjet technology and assets for approximately $100 million
(approximately 9.5 billion). Funai acquired more than 1,500 inkjet patents, Lexmark's
inkjet-related research and development assets and tools, all outstanding shares and
the manufacturing facility of Lexmark International (Philippines), Inc., and other inkjet-
related technologies and assets.

Legal cases

A court victory in 2005 was handed to Lexmark in the case of ACRA v. Lexmark. This
case states that Lexmark can enforce the "single use only" policy written on the side of
Lexmark printer cartridge boxes sold to certain large customers at a discount, with the
understanding that the customers will return the cartridges to Lexmark after using them.
This means that these customers can face lawsuits if they breach the agreements, and
do not return the cartridges.

Also in 2005, Lexmark suffered a legal defeat in the case of Lexmark Int'l v. Static
Control Components, when the U.S. Supreme Court rejected Lexmark's petition for a
writ of certiorari, thereby rejecting their attempt to have the Court hear their case. In this
case, the defendant was a manufacturer of microchips that allowed third-party ink and
toner cartridges to work on printers, including many manufactured by Lexmark. Such
printers incorporated a feature that would require authentication from a microchip within
the ink/toner cartridge in order to function; this was designed to prohibit users from
refilling the cartridges. Yet a recent firmware update allowed Lexmark to prevent end
users from refilling ink cartridges or using third-party ink cartridges.
Lexmark Logo

Lexmark Headquarter (Lexington, Kentucky)

Lexmark Philippines (Lexmark Plaza 1, Samar Loop corner Panay Road

Cebu Business Park, Cebu City)

Lexmark CEO and Chairman Paul Rooke

 NEC Corporation

NEC Corporation ( Nippon Denki Kabushiki Gaisha?) is a Japanese

multinational provider of information technology (IT) services and products, with its
headquarters in Minato, Tokyo, Japan. NEC provides IT and network solutions to
business enterprises, communications services providers and to government agencies.
The company was known as the Nippon Electric Company, Limited, before rebranding
in 1983 as just NEC. Its NEC Semiconductors business unit was one of the worldwide
top 20 semiconductor sales leaders before merging with Renesas Electronics. NEC is a
member of the Sumitomo Group.

Operations

NEC has structured its organization around three principal segments: IT solutions,
network solutions and electronic devices.

The IT solutions business delivers computing solutions to business enterprises,

government and individual customers in the form of software, hardware and
related services.
The network solutions business designs and provides broadband network
systems, mobile and wireless communications network systems, mobile
handsets, broadcast and other systems.
NEC's electronic devices business includes semiconductors, displays and other
electronic components. NEC produces Versa notebooks for the international
market and the LaVie series for Japanese markets.

Business Outline

Public Business

NEC provides safe, secure and efficient social solutions for domestic and foreign
governments, governmental agencies, public institutions, financial institutions and other
organizations by combining its distinctive technology assets, including networking and
sensing technologies, with broad systems integration expertise and customer assets.

Enterprise Business

NEC provides IT solutions to meet private-sector demand, centering on manufacturing

and retail/services, while launching new services to help create new value for
customers. We intend to accelerate development in retail distribution infrastructure in
particular, both in Japan and overseas, as it will be a growth field going forward.

Telecom Carrier Business

NEC supplies equipment required for network implementation to telecom carriers, along
with network control platform systems and operating services. NEC's wealth of
experience in large-scale network implementation and strong technical capabilities
contribute to the development of highly reliable communications networks.

System Platform Business

NEC provides products for business, ranging from mobile terminals to network
equipment, computer equipment, software products and service platforms, and
solutions and services based on them. NEC's solution platforms, which organically fuse
these products and solutions and services, reduce labor and improve efficiency in
customers' businesses, and at the same time, create new value based on ICT.
Company Profile

Company Name NEC Corporation

Head Office 7-1, Shiba 5-chome

Minato-ku, Tokyo 108-8001
Japan
Phone: +81-3-3454-1111

Established July 17, 1899

Representative Directors President Nobuhiro Endo

Senior Executive Vice President Takashi Niino
Senior Executive Vice President Junji Yasui
Executives

Capital 397.2 billion (As of Mar. 31, 2015)

Consolidated Net Sales 2,935.5 billion (Fiscal year ended Mar. 31 2015)

Major Operations of the NEC Group Public Business, Enterprise Business,

Telecom Carrier Business, System Platform
Business

Employees NEC Corporation

23,982 (As of Mar. 31, 2015)
NEC Corporation and Consolidated
Subsidiaries
98,882 (As of Mar. 31, 2015)

Consolidated Subsidiaries 232 (As of Mar. 31, 2015)

The NEC Way

"The NEC Way" is the collective activities of NEC Group management. This consists of
our Corporate Philosophy, Vision, Core Values, Charter of Corporate Behavior, and
Code of Conduct. We put The NEC Way into practice to contribute to our customers
and society so as to create an information society that is friendly to humans and the
earth.

NEC Group Corporate Philosophy

NEC strives through "C&C" to help advance societies worldwide

toward deepened mutual understanding and the fulfillment of human potential.

NEC Group Vision 2017

The NEC Group Vision 2017 states what we envision as a company, and the society
which we will strive to realize in 10 years, in pursuing our Corporate Philosophy. We set
our Group Vision "2017", since that year will mark exactly 40 years since "C&C", the
integration of Computers and Communications, was presented.

To be a leading global company leveraging the power of innovation

to realize an information society friendly to humans and the earth
NEC Group Core Values

To pursue our Corporate Philosophy and realize NEC Group Vision 2017, we have
defined the values important to the NEC Group, which is built on over 100 years' history
of our company. This is what we base our behaviors and individual activities on, as a
guidance to better serve our customers and contribute to society.

Core Values Actions driven by Core Values

[Our Motivation] Explore and grasp the real essence of issues

Passion for Innovation Question the existing ways and develop new ways
Unite the intelligence and expertise around the world

[As an individual] Act with speed

Self-help Work with integrity until completion
Challenge beyond own boundary

[As a team member] Respect each individual

Collaboration Listen and learn with open mind
Collaborate beyond organizational boundaries

[For our customers] Think from a user's point of view

Better Products, Impress and inspire our customers
Better Services
Continue the pursuit of "Global Best"

History

On 17 July 1899, Nippon Electric Company, Limited (renamed NEC Corporation,

effective April, 1983, both expressed as NEC hereafter) Japan's first joint venture with
foreign capital, was established by Kunihiko Iwadare in association with the U.S. firm
Western Electric Company (presently Alcatel-Lucent).

The basic aim of the new company, expressed in the slogan Better Products, Better
Service, was to carry out the promise to provide its customers with world-class
products and dependable follow-up service. The notion of follow-up service didn't take
root among Japanese businesses until a full half-century later, whereas NEC had from
the beginning embraced a concept that developed into what we now call Customer
Satisfaction (CS).

1899:
Nippon Electric Company, Limited (NEC) is formed as a limited partnership
between Japanese investors and the Western Electric Company; firm begins
producing and selling telephones and switching systems.
1918:
Western Electric's stake in NEC is transferred to its international division,
International Western Electric (IWE). Early 1920s:NEC, IWE, and a division of
the Sumitomo group form a joint venture to produce electrical cables, marking
the beginning of NEC's involvement with Sumitomo.
1924:
NEC begins producing radios and transmitting devices.
1925:
IWE is sold to International Telephone & Telegraph, which renames it
International Standard Electric (ISE).
1932:
Japanese government forces ISE to transfer about 15 percent of its ownership in
NEC to Sumitomo.
1941:
After the outbreak of war between Japan and the United States, ISE's remaining
stake in NEC is seized as enemy property.
1943:
Sumitomo takes full control of NEC and renames it Sumitomo Communication
Industries.
1945:
Its plants heavily damaged during World War II, Sumitomo Communication has
ceased production altogether by war's end; Sumitomo and other Japanese
conglomerates are ordered dissolved by the Allied occupation authority;
Sumitomo Communication readopts the name Nippon Electric Company.
1950:
NEC begins work on transistors.
1953:
Consumer-appliance subsidiary called the New Nippon Electric Company is
created.
1954:
Company enters the computer field.
1960:
Integrated circuit research and development begins.
1963:
Marketing subsidiary is established in the United States.
1968:
First overseas factories are opened in Mexico and Brazil.
1977:
Company President Koji Kobayashi puts forth his prescient vision of "C&C"--the
future integration of computers and communications.
1981:
NEC Electronics, Inc. is formed as the company's manufacturing and marketing
arm for semiconductors in the United States.
1983:
Company changes its English-language name to NEC Corporation.
1996:
NEC and Packard Bell merge their PC businesses outside of China and Japan
into a new firm called Packard Bell NEC Inc.; Internet service provider Biglobe is
launched.
1998:
NEC gains majority control of Packard Bell NEC.
1999:
Company reports a net loss of $1.34 billion for the fiscal year ending in March;
major restructuring ensues.
2002:
Bulk of NEC's semiconductor business is shifted to a newly formed subsidiary,
NEC Electronics Corporation.
2003:
NEC Electronics is taken public, reducing NEC's stake to 70 percent.
NEC Logo

NEC Headquarter (7-1, Shiba 5-chome Minato-ku, Tokyo)

NEC Philippines (7F eBloc 2 Tower, W Geonzon St, Cebu City)

NEC President Nobuhiro Endo

 Microsoft Corporation

Microsoft Corporation (commonly referred to as Microsoft) is an American multinational

technology company headquartered in Redmond, Washington, that develops,
manufactures, licenses, supports and sells computer software, consumer electronics
and personal computers and services. Its best known software products are the
Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet
Explorer and Edge web browsers. Its flagship hardware products are the Xbox game
consoles and the Microsoft Surface tablet lineup. It is the world's largest software maker
measured by revenues. It is also one of the world's most valuable companies.

Microsoft was founded by Paul Allen and Bill Gates on April 4, 1975, to develop and sell
BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating
system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The
company's 1986 initial public offering, and subsequent rise in its share price, created
three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since
the 1990s, it has increasingly diversified from the operating system market and has
made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype
Technologies for $8.5 billion in its largest acquisition to date.

As of 2015, Microsoft is market dominant in both the IBM PC-compatible operating

system (while it lost the majority of the overall operating system market to Android) and
office software suite markets (the latter with Microsoft Office). The company also
produces a wide range of other software for desktops and servers, and is active in
areas including Internet search (with Bing), the video game industry (with the Xbox,
Xbox 360 and Xbox One consoles), the digital services market (through MSN), and
mobile phones (via the operating systems of Nokia's former phones and Windows
Phone OS). In June 2012, Microsoft entered the personal computer production market
for the first time, with the launch of the Microsoft Surface, a line of tablet computers.

With the acquisition of Nokia's devices and services division to form Microsoft Mobile
Oy, the company re-entered the smartphone hardware market, after its previous
attempt, Microsoft Kin, which resulted from their acquisition of Danger Inc.

Microsoft is a portmanteau of the words microcomputer and software.

Corporate Culture

The Commons, located on the campus of the company's headquarters in Redmond

Technical reference for developers and articles for various Microsoft magazines such as
Microsoft Systems Journal (MSJ) are available through the Microsoft Developer
Network (MSDN). MSDN also offers subscriptions for companies and individuals, and
the more expensive subscriptions usually offer access to pre-release beta versions of
Microsoft software. In April 2004 Microsoft launched a community site for developers
and users, titled Channel 9, that provides a wiki and an Internet forum. Another
community site that provides daily videocasts and other services, On10.net, launched
on March 3, 2006. Free technical support is traditionally provided through online Usenet
newsgroups, and CompuServe in the past, monitored by Microsoft employees; there
can be several newsgroups for a single product. Helpful people can be elected by peers
or Microsoft employees for Microsoft Most Valuable Professional (MVP) status, which
entitles them to a sort of special social status and possibilities for awards and other
benefits.

Noted for its internal lexicon, the expression "eating our own dog food" is used to
describe the policy of using pre-release and beta versions of products inside Microsoft
in an effort to test them in "real-world" situations. This is usually shortened to just "dog
food" and is used as noun, verb, and adjective.
Another bit of jargon, FYIFV or FYIV ("Fuck You, I'm [Fully] Vested"), is used by an
employee to indicate they are financially independent and can avoid work anytime they
wish. The company is also known for its hiring process, mimicked in other organizations
and dubbed the "Microsoft interview", which is notorious for off-the-wall questions such
as "Why is a manhole cover round?".

Microsoft is an outspoken opponent of the cap on H1B visas, which allow companies in
the U.S. to employ certain foreign workers. Bill Gates claims the cap on H1B visas
makes it difficult to hire employees for the company, stating "I'd certainly get rid of the
H1B cap" in 2005. Critics of H1B visas argue that relaxing the limits would result in
increased unemployment for U.S. citizens due to H1B workers working for lower
salaries.

The Human Rights Campaign Corporate Equality Index, a report of how progressive the
organization deems company policies towards LGBT (lesbian, gay, bisexual and
transsexual) employees, rated Microsoft as 87% from 2002 to 2004 and as 100% from
2005 to 2010 after they allowed gender expression.

Core Values

Integrity & Honesty

Integrity and honesty can be demonstrated in many ways. Honesty and integrity are
demonstrated not just in the extraordinary but in the everyday decisions we make. As
employees, we strive for excellence even when no one else is looking.

Open & Respectful

People who are open and respectful of others understand that how work is
accomplished is as important as the work itself. We never act in a manner that could be
perceived as threatening, intolerant, or discriminatory.

Passion

Passion is everywhere you look at Microsoft. We have a zeal for technology and what it
enables customers to do. We strive to meet customer and partner expectations of
quality, security, privacy, reliability, and business integrity.

Accountable

Accountability is about keeping your word and taking responsibility for the commitments
you make. When you say you'll do something, you do it. Trust is built over time in just
this way. Be honest and accountable.

Big Challenges

From the very beginning, Microsoft has tackled big challenges. Big challenges have little
to do with a specific job and everything to do with the vision, courage, and fortitude of
our people. People just like Bill Gates. People just like you.

Self Critical

Our dedication to quality is not exclusive to our products. Each of us should improve
over time. We must consistently ask ourselves and co-workers, "What could I have
done better? How can I improve for next time?"
Headquarters

The corporate headquarters, informally known as the Microsoft Redmond Campus, is

located at One Microsoft Way in Redmond, Washington. Microsoft initially moved onto
the grounds of the campus on February 26, 1986, weeks before the company went
public on March 13. The headquarters has since experienced multiple expansions since
its establishment.

It is estimated to encompass over 8 million ft2 (750,000 m2) of office space and 30,000-
40,000 employees. Additional offices are located in Bellevue and Issaquah (90,000
employees world-wide).

Board of Directors

The company is run by a board of directors made up of mostly company outsiders, as is

customary for publicly traded companies. Members of the board of directors as of
September 2014 are: John W. Thompson, Dina Dublon, Bill Gates, Maria Klawe, David
Marquardt, Mason Morfit, Satya Nadella, Charles Noski, Helmut Panke and John W.
Stanton. Board members are elected every year at the annual shareholders' meeting
using a majority vote system. There are five committees within the board which oversee
more specific matters. These committees include the Audit Committee, which handles
accounting issues with the company including auditing and reporting; the Compensation
Committee, which approves compensation for the CEO and other employees of the
company; the Finance Committee, which handles financial matters such as proposing
mergers and acquisitions; the Governance and Nominating Committee, which handles
various corporate matters including nomination of the board; and the Antitrust
Compliance Committee, which attempts to prevent company practices from violating
antitrust laws.

Businesses

Windows Division, Server and Tools, Online Services Division

The company's Client division produces the flagship Windows OS line such as Windows
8; it also produces the Windows Live family of products and services. Server and Tools
produces the server versions of Windows, such as Windows Server 2008 R2 as well as
a set of development tools called Microsoft Visual Studio, Microsoft Silverlight, a web
application framework, and System Center Configuration Manager, a collection of tools
providing remote-control abilities, patch management, software distribution and a
hardware/software inventory. Other server products include: Microsoft SQL Server, a
relational database management system, Microsoft Exchange Server, for certain
business-oriented e-mail and scheduling features, Small Business Server, for
messaging and other small business-oriented features; and Microsoft BizTalk Server,
for business process management.

Microsoft provides IT consulting ("Microsoft Consulting Services") and produces a set of

certification programs handled by the Server and Tools division designed to recognize
individuals who have a minimal set of proficiencies in a specific role; this includes
developers ("Microsoft Certified Solution Developer"), system/network analysts
("Microsoft Certified Systems Engineer"), trainers ("Microsoft Certified Trainers") and
administrators ("Microsoft Certified Systems Administrator" and "Microsoft Certified
Database Administrator"). Microsoft Press, which publishes books, is also managed by
the division. The Online Services Business division handles the online service MSN and
the search engine Bing.
Business Division

The Microsoft Business Division produces Microsoft Office including Microsoft Office
2010, the company's line of office software. The software product includes Word (a
word processor), Access (a relational database program), Excel (a spreadsheet
program), Outlook (Groupware, frequently used with Exchange Server), PowerPoint
(presentation software), Publisher (desktop publishing software) and Sharepoint. A
number of other products were added later with the release of Office 2003 including
Visio, Project, MapPoint, InfoPath and OneNote. The division also develops enterprise
resource planning (ERP) software for companies under the Microsoft Dynamics brand.
These include: Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics
GP, and Microsoft Dynamics SL. They are targeted at varying company types and
countries, and limited to organizations with under 7,500 employees. Also included under
the Dynamics brand is the customer relationship management software Microsoft
Dynamics CRM, part of the Azure Services Platform.

Entertainment and Devices Division

The Entertainment and Devices Division produces the Windows CE OS for embedded
systems and Windows Phone for smartphones. Microsoft initially entered the mobile
market through Windows CE for handheld devices, eventually developing into the
Windows Mobile OS and now, Windows Phone. Windows CE is designed for devices
where the OS may not directly be visible to the end user, in particular, appliances and
cars. The division also produces computer games, via its in-house game publisher
Microsoft Studios, that run on Windows PCs and other systems including titles such as
Age of Empires, Halo and the Microsoft Flight Simulator series, and houses the
Macintosh Business Unit which produces Mac OS software including Microsoft Office
2011 for Mac. Microsoft's Entertainment and Devices Division designs, markets, and
manufactures consumer electronics including the Xbox 360 game console, the
handheld Zune media player, and the television-based Internet appliance MSN TV.
Microsoft also markets personal computer hardware including mice, keyboards, and
various game controllers such as joysticks and gamepads.

List of mergers and acquisitions by Microsoft

The company's initial public offering was held on March 14, 1986. The stock, which
eventually closed at US$27.75 a share, peaked at $29.25 a share shortly after the
market opened for trading. After the offering, Microsoft had a market capitalization of
$519.777 million. Microsoft has subsequently acquired 182 companies, purchased
stakes in 64 companies, and made 25 divestments. Of the companies that Microsoft
has acquired, 107 were based in the United States. Microsoft has not released financial
details for most of these mergers and acquisitions.

Since Microsoft's first acquisition in 1987, it has purchased an average of six companies
a year. The company purchased more than ten companies a year between 2005 and
2008, and it acquired 18 firms in 2006, the most in a single year, including Onfolio,
Lionhead Studios, Massive Incorporated, ProClarity, Winternals Software, and
Colloquis. Microsoft has made eight acquisitions worth over one billion dollars: Skype
(2011), aQuantive (2007), Fast Search & Transfer (2008), Navision (2002), Visio
Corporation (2000), Yammer (2012), Nokia (2013) and Mojang (2014).

Microsoft has also purchased several stakes valued at more than a billion dollars. It
obtained an 11.5% stake in Comcast for $1 billion, a 22.98% stake in Telewest
Communications for $2.263 billion, and a 3% stake in AT&T Inc. for $5 billion. Among
Microsoft's divestments, in which parts of the company are sold to another company,
only Expedia, Inc. was sold for more than a billion dollars; USA Networks purchased the
company on February 5, 2002 for $1.372 billion.
Microsoft Logo

Microsoft Headquarter (Microsoft Redmond Campus,One Microsoft Way in

Redmond, Washington)

Microsoft Philippines (Asiatown IT Park, 6000 Cebu City)

 Zapper Services Pte Ltd

Founded in 1986, Zapper Services provides HR Software solutions & Payroll

Outsourcing services covering 28 countries in the Asia Pacific region. The software
solutions are delivered over the internet on a pay per use basis commonly known as
Software-as-a-Service or SaaS HRIS services.

In 2010, Zapper Services Pte Ltd was acquired by Talent2. Now known as Talent2
Zapper, we have a bigger and stronger team and a wider coverage of the region, giving
us the capacity to better service clients, regardless of size.

Headquartered in Singapore, Talent2 Zapper offers a "one-stop" regional Payroll

Outsourcing Solution, with service provision in Australia, China, Hong Kong, Japan,
Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam, Bahrain,
Bangladesh, Brunei, Cambodia, Fiji, India, Indonesia, Korea, Kuwait, Macau, Oman,
Pakistan, Papua New Guinea, Saudi Arabia, Sri Lanka, Taiwan, Qatar and UAE.

Talent2 Zappers flagship product PaySonnel CE - is a fully-integrated web enabled

HRMS. PaySonnel CE is compliant with the local legislation in multiple countries in Asia
& includes Employee Self Service & Manager Online.

Talent2 Zapper currently services over 1,800 clients ranging from SMEs to large
Multinationals, covering all industries in the region. Annually Talent2 Zapper handles
salaries and statutory payments amounting to more than USD 500 million.

Every country is unique. Even as we offer a "one-stop" service on a single service

delivery platform, each of our branch office maintains the local knowledge and speaks
the local language in your local country.

Talent2 Zappers offering of this "Single Platform, Best of Breed" solution is ideal for
Multinational companies, whether you are operating in one or multiple countries in the
region, allowing your organisation to centralise and streamline your HR process,
improve data communication, effecting better management control and governance,
whilst ensuring all your local requirements are fully catered and compliant.

Mission

To drive action into innovation and empower employees through the use of strategic
assets such as information and technology.

People

Talent2 Zappers team of professionals is dedicated to service excellence, achieved

through strong teamwork and continuous improvement.

Our application consultants and developers, with years of expertise and experience in
handling HR and payroll services, continuously improve our products to provide our
clients with the best solutions and services.

Clients

With more than 20 years of experience in the Human Resource industry, Talent2
Zapper is servicing more than 1,800 companies across the Asia-Pacific region.

The prestigious list of clients includes: adidas, Akzo Nobel, AMD, Aviva Asia, Avon
Beauty Products, Cargill, Citibank, Coca-Cola, Covidien, DHL International, Far East
Management, Heinz, Hitachi Data Systems, Infor Global Solutions and more.
PaySonnel CE

PaySonnel CE (Corporate Edition) is engineered to support all the important

components of a comprehensive human resource management strategy. It provides
regional coverage for companies and is capable of processing sophisticated HR
information, including detailed regional HR processes and regulatory compliance.

Robust, secure and modular, the PaySonnel CE is built on a SaaS (Software-as-a-

Service) model that leads to time and cost savings through the use of an integrated,
self-service and embedded workflow. Through a no-frills subscription basis, companies
can deploy PaySonnel CE to better manage HR processes and workflow in payroll
management.

The convergence of HR and technology creates a positive impact in the empowerment

and efficiency of any organisation.

The PaySonnel CE Employee Module Lets You:

Build Information Architecture - Capture comprehensive personal information of each

employee into a single repository that is kept current with real time updates.

Get a Single Source of Truth - Maintain regional HR data in one data centre to ensure
constant availability and accuracy. This minimizes inconvenience, overlapping
information and possible human errors.

Manage Talent Regionally - Facilitate regional deployment and, at the same time,
manage recruitment and hiring on a regional basis while complying with local country
requirements. Manage contact information, addresses, as well as employment and
appointment details for specified countries. Conduct competency profiling.

Talent2 Zapper PaySonnel CE Personnel Module Lets You:

Drive Employee Self-Service - Empower employees to actively manage profile updates

and self appraisals through a self-service portal. Employees are authorized to manage
their personal data - including family details, education background, inventory, claims
and more - using their preferred language.

Support Career Advancement - Provide employees access to specified training and

potential work opportunities. This is an important source for research for managers who
are looking for suitably skilled individuals for job-matching.

Leverage Efficient Workflow - Route information to user-defined areas to facilitate

generation of reports, status messages and approval requests so that prompt action can
be taken by respective people-in-charge. This helps to streamline processes, remove
bottlenecks and hence , reduce administrative costs and enhance profitability.

Payroll Module

Payroll management is a fundamental business requirement in any organization. This is

often a tedious process that requires a high level of timeliness, accuracy and effective
financial controls. Aligned with local statutory standards and regulatory specifications,
the PaySonnel CE Payroll Module helps to keep workflow costs in check and ensure
that all employees are paid on time in any circumstances.

It is designed based on a regional engine with country-specific extensions for

companies to better manage their regional payroll across a single platform.
Talent2 Zapper PaySonnel CE Payroll Module Lets You:

Manage Regional Payroll - Leverage on one core payroll engine to manage your
regional payroll activities. The Payroll Module supports multi-country, taking into
account pre-determined statutory compliance for each individual country. This way,
companies can manage payroll and compensation with one payroll engine that utilizes
country-specific localizations. Even non-permanent staff can be included in the payroll
system.

Synchronize with Global System - Ability to interface with Enterprise Resource Planning
System (ERP), in addition to the traditional input methods. This can be done via MS
Excel files. For Bonus and Variable Bonus projections, there is a hypothetical worksheet
modeling. This tool allows the extraction and manipulation of raw data with queries
while filters create scenarios and build projections. Upon approval by management,
results are ported to the employees payroll.

Monitor Performance and Security - Consistent and accurate reports on payroll and a
comprehensive audit trail of all progress and updates.

Leave Module

The Leave module is designed with highly definable parameters to suit every
conceivable situation. It has an embedded formula that is aligned with the company's
requirements and corporate calendar to facilitate easy clearance and computation of
leave.

Talent2 Zapper PaySonnel CE Leave Module Lets You:

Perform Mass Approval - For company-specific occasions on the corporate calendar,

mass generation of leave is possible. This cuts the hassle and inconvenience of doing it
on an individual basis.

Manage Leave Entitlements - Depending on defined groups and service length, the
module is able to demarcate various leave entitlements among different employees.

Evoke Fast Response - Leave applications and approvals can be more efficiently
administered. Employees can submit a leave request and managers would receive it via
an email notification instantly. The leave can then be processed and the employee
would be notified via a confirmation email once it is approved.

Time Management Module

Time management is an important asset and the Time Management Module offers a
simplified way to consolidate and organize complex schedules - including roster,
attendance, and shift - as well as attendance issues like punctuality, absenteeism and
early departures.

Talent2 Zapper PaySonnel CE Time Management Module Lets You:

Enforce Organizational Time Management Rules - Define rotation plans and shift
schedules based on operational needs. This can be segregated into different shift
patterns including normal shifts, rotating shifts, split shifts and 12-hr shifts. Tagging of
up to 8 allowances per shift is possible. This is especially ideal for businesses that run
24/7.
Create a Single Source of Input - All data are converged to a single source for accuracy
of reporting and extracting. This single database is responsible for processing all time-
related matters within the company.

Practice Synonymy - A perfect integration with the Leave Module to ensure no false
reporting for absenteeism.

Training Module

The PaySonnel Training Module is a complete learning management application that

manages, delivers, and tracks training progress and participation in online or classroom-
based training sessions. A comprehensive tool like this helps organizations transform
learning into a business advantage.

Talent2 Zapper PaySonnel Training Module Lets You:

Automate Key Processes - Overall control of internal organizational training from

delegating participants to projecting training budget; course scheduling and enrolment;
to training assessments and individual performance appraisals.

Schedule and Manage Resources - Match the right individuals to specific training
programs that will enhance their knowledge and skill-set to add value to the company.

Drive Organizational Goals - Take the value and effectiveness of training into account
and measure the results through comprehensive training reports.

Benefits Module

Employees can practice self-service benefits transactions and manage their Traditional
and Flexi benefits, back-payment of salary and overtime, activate claims and
reimbursements. This convenient, paperless approach makes it easy for employees to
gain access to their benefits package, thus allowing them to maximize it to their
advantage.

Talent2 Zapper PaySonnel CE Benefits Module Lets You:

Claim At Convenience - Employees can gain online access to their benefits package at
their own leisure so they can focus on more demanding tasks at hand during office
hours.

Understand Entitlements - All back pay and auto-prorated amount concerned with
overtime, salary and other financial matters are clearly stated for easy reference.

Integrate with Payroll - Acts as a supplement to the basic Payroll Module so employees
have a clear picture of their benefits and all other entitlements.

Headquarter

Zapper Services Pte Ltd

7 Temasek Boulevard,
#18-01 Suntec Tower One,
Singapore 038987
Zapper Logo

Zapper Headquarter (Suntec Tower One, Singapore)

Zapper Philippines (10th Floor, AsiaTown IT Park, Skyrise 2 IT Building,

Lahug, Cebu City)
 Tech Growth Global

Tech Growth Global is a custom web design, web and mobile development company
that boasts a team of skilled and experienced artists and programmers. Headquarters
are located at 140 Clark Dr., San Mateo, California, USA.

Business Catalyst (BC) is an all-in-one business website and online marketing solution,
built for web designers. Business Catalyst is a hosted (SaaS) all-in-one solution for
building and managing business websites. The company uses the term "Online
Businesses" to represent a new approach to building and running websites. An online
business differs from an ordinary website in that it has greater awareness of its visitors
and customers. At its core, it has a built-in customer relationship management
framework and is complemented with rich sales, service and marketing features such as
eCommerce and Email Marketing tools.

Tech Growth Global Team

Design Team

TGG has a talented pool of graphic artists who understand and apply international
trends in graphics and design, ensuring that the output is modern, fresh, and unique.
TGG try and make everything as creative and one-of-a-kind as possible while following
clients preferences and specifications.

Aside from taking care of the aesthetic aspect of the site like colors and fonts, TGG
graphic artists also work with functionality in mind. TGG know that as online business
owners, client only have seconds to attract visitors or potential customers and make
them want to stay on your site and learn about what you are offering. Thus TGG know
that the strategic placement of different elements such as graphics and call-to-action
buttons is very important.

Web Dev Team

TGG has a team of CSS and XHTML experts who can take care of all the layout
aspects of your Web pages. Our developers take care of functionalities like positioning
of certain elements, structure, and navigation.

TGG developers can also help you fix glitches in your CSS-based designs and eliminate
problems like cross-browser issues, alignment issues, and various CSS bugs. They can
help you transform your designs into accessible, standards-compliant, cross-browser-
compatible Web pages. Specifically, they can convert your design from Photoshop
PSD, Adobe Illustrator, JPG, or any type of flat file into standards-based CSS and
XHTML.

The entire development team is equipped with the necessary knowledge and expertise
in implementing the Business Catalyst system. Business Catalysts highly customizable
system helps our designers and developers come up with creative and good-quality
sites for clients.

SEO

TGG also has an enthusiastic team of SEO specialists to help you with all the tedious
and time-consuming tasks necessary for search engine optimization. SEO techniques
are used to increase traffic to your Web site and promote information in relation to your
business. Saying that your site is optimized means that it is easily found by search
engines like Google and Yahoo!
The SEO team can help you change elements in your Web site to make it search
engine friendly. It can also help you with offsite optimization, manual directory
submissions, and business-to-business marketing through manual Web site form
submissions.

TGG Design Solutions

Custom Web Design

Custom web design encompasses the various tasks involved in creating a web page.
More specifically, this describes the tasks focused on building the front-end of a site.
The web consists of many different pages, presenting information or data that utilizes
various technologies and linked together (with hyperlinks). Custom web design basically
involves designing and laying out content onto a page specifically designed for viewing
in web browsers. Generally, the page is laid out in a manner tailored for the most
generic size of screen used. Coupled with the page size and layout, the images used
within the design are optimized for use on the Internet so as to load quickly, be clear
and visible when used within the browser and be visually appealing.

It is when the custom web design is complete that the TGG designer splits it up into
elements that will be text and other elements which will remain images. Using HTML
tools and the like, the custom web design is pieced together into a mix of text, images
and HTML. This forms the sites base framework and can now be viewed in the
browser.

Graphic Design

Graphic design is the various artistic and professional disciplines that focus on visual
communication and presentation. TGG artists apply and utilize the various methods
needed to create and combine symbols, images and words to create a visual
representation of ideas and messages. Graphic designers use typography, visual arts
and page layout techniques to produce the final result.

TGG: What They Do

1. Adobe Business Catalyst Templates

Templates are pre-built, pre-implemented in Adobe Business Catalyst and are ready to
roll-out for a fraction of customized development costs. Faster to deploy and cost
effective for BC resellers and site owners it fits perfectly well for your projects that
have limited time frame and budget. These templates were specifically built for BC and
with compliance to BC catalyst standards in mind.

TTG use an all-in-one integrated web system focusing on web business rather than just
a brochure website. TTG templates are already integrated into BC. It's a great starting
point for any project. TTG template licenses allow you to use the same template on
multiple projects.

TGG starter templates (powered by Adobe Business Catalyst) are perfect for the simple
brochure type websites for clients who want a professional online presence without the
high cost of customized designs. In a simple 4 step process, customers will choose the
design, customize the layout and choose the color scheme, upload content and in 72
hours their sites are ready to go live.
TGG eCommerce templates (powered by Adobe Business Catalyst) are packed with
features to build an online business and community that customers can customize and
launch quickly. It also provides a simple to use and efficient Content Management
System (CMS), which makes it really easy to maintain and update site content.

2. Adobe Business Catalyst Development

Web Development

The TGG web development team is made up of designers, CSS experts, and
programmers who have extensive knowledge in and experience working on Adobe
Business Catalyst, Joomla technologies, Magento Commerce, and other content
management systems. The TGG developers also do custom development work for
clients whose websites have special and unique requirements that cannot be
accommodated by Adobe Business Catalyst, Joomla CMS, and Magento Commerce,
which are the usual CMS platforms we are utilizing.

TGGs web development work specifically covers web application development like
PHP, ASP, JSP, Ruby on Rails, Javascript, and AJAX; database development in
MySQL and MSSQL. The TGG developers can also help you fix glitches in your CSS-
based designs and eliminate problems like cross-browser issues, alignment issues, and
various CSS bugs. We can help you transform your designs into accessible, standards-
compliant, cross-browser-compatible web pages.

The Adobe Business Catalyst system is perfect for small to medium online businesses.

TGG and Adobe Business Catalyst have teamed up such that TGGs web design and
development team can assist in the creation and enhancement of any Business
Catalyst-based websites. Our Business Catalyst designers can provide intelligently
designed creative concepts and layouts that are easily converted into Business
Catalyst-ready, XHTML sites. They can also create graphics that are easily integrated in
your business e-mail templates. TGGs Business Catalyst developers can help Adobe
Business Catalyst users in plugging pages into the system or in content migration.
There isnt any task that our innovative and enthusiastic Web development team is not
willing to take on.

Business Catalyst Features

As a CMS, Business Catalyst allows users to build and manage their own Web sites,
write a blog and build a forum, run an online shop and accept payments, create e-mail
marketing campaigns, build a customer base, and even monitor Web site traffic and
other statisticsall these tasks managed in one central control panel.

Adobe Business Catalyst allows its users to apply any front-end technologyfrom Java
applets to Flash games, Javascript or CSS. BCs modules and code output are 100%
XHTML compliant. With Adobe Business Catalyst, there is no need for external tools to
facilitate the users online businesses. Business Catalyst already provides the
computing power, disk space, and the back-end databases. The company also has e-
mail support, forums, and online training webinars for its users.

Business Catalyst Sites

TGG maximize the utilization of Business Catalyst's integrated tools. Whether you
require straight forward implement of modules or some tweaks requiring custom
scripting, you can trust our developers to do it right. We can also integrate Business
Catalyst with third party systems, or do payment gateway integration.
 3. Adobe Business Catalyst Support

TechGrowth Global offers a Support Package for web design, web development, SEO
and Search Engine Marketing. Clients who avail of the TGG Support Package will have
Web/SEO/Marketing support by phone, chat medium, Webinar, or Basecamp. This can
also mean technical support for Business Catalyst and GoodBarry users.

4. Adobe Business Catalyst Outsourcing

Competitors are cutting costs and increasing profits by outsourcing solutions offshore.
Web site and software design and development is ridiculously expensive in developed
countries and good web designers and developers are in short supply. To remain
competitive in todays market, you cant ignore the benefits of outsourcing services.

TG Global Ltd. was started by a group of talented web experts aiming to provide
reliable, quality outsourcing services particularly design and development work at a
competitive price. We have a Quality Assurance process which ensures that you
consistently get work of a standard at least as high of that produced in your own country
and in many cases, higher.

TGG: Who They Work For

1. Adobe Business Catalyst Resellers

TechGrowthGlobal gives you the flexibility of having a team of 50 web designers and
developers that you can tap into to support your ever growing business expansion and
needs.

TechGrowthGlobal is a certified Adobe Business Catalyst partner working with resellers

to develop sites on Business Catalyst CMS platform. TGG role as an outsourcing
partner is to provide you with solutions in whichever phase of a project you require, from
design (concept designs, graphic design, illustration, and flash), to implementation,
custom development and even SEO.

2. Website Owners

Tech Growth Global is a certified Adobe Business Catalyst partner working with website
owners to develop sites on Adobe Business Catalyst and other Content Management
platforms. TGG and Adobe Business Catalyst have teamed up such that TGG's web
design and development team can assist in the creation and enhancement of any
Business Catalyst-based websites. Our Business Catalyst designers can provide
intelligently designed creative concepts and layouts that are easily converted into
Business Catalyst-ready, XHTML sites. They can also create graphics that are easily
integrated in your business e-mail templates. TGG's Business Catalyst developers can
help Adobe Business Catalyst users in plugging pages into the system or in content
migration. There isn't any task that our innovative and enthusiastic Web development
team is not willing to take on.

3. Online Marketing Consultants

4. Adobe Business Catalyst Partners

5. Web Designers
Tech Growth Global logo

Tech Growth Global Headquarter (140 Clark Dr., San Mateo, California, USA)

Tech Growth Global Philippines (6th Floor, TG Tower, IT Park, Apas, Lahug,
Cebu City)
 Convergys

Convergys is a world-class customer management firm made up of 125,000 employees

working in more than 150 service centers in 31 countries. Clients and customers around
the globe benefit from our exception al service, geographic footprint and ability to
support 47 languages worldwide.

Company Leadership

Andrea J. Ayers
President and Chief Executive Officer

Andre S. Valentine
Chief Financial Officer

Marjorie Connelly
Chief Operating Officer

Jarrod Pontius
General Counsel and Chief Administrative Officer

About the President and CEO

Andrea J. Ayers
President and CEO

Andrea Ayers is president and chief executive officer of Convergys Corporation (NYSE:
CVG), a global leader in customer management. Convergys has annual revenues
approximating $3 billion and more than 125,000 employees who serve clients from
locations in North America, Latin America, Europe, India and the Philippines. With a 30-
year legacy of helping global brands serve their customers with quality and consistency,
Convergys is a recognized leader in the customer management industry.

Ms. Ayers became a member of the Convergys Board of Directors and was appointed
chief executive officer in October 2012. Prior to that, she forged a 20-plus-year track
record of success and business growth in a variety of sector-spanning executive
positions, including president and chief operating officer; president of the company's
Relationship Technology Management line of business; president of Convergys's
Government, Retail, Healthcare, Automotive, and Financial Services vertical service
sectors; vice president of marketing, and general manager of the Direct Broadcast
Services (DBS) business unit. Ms. Ayers is committed to job creation, improving
educational opportunities to develop the workforce of tomorrow, and enhancing the
quality of life in the communities in which Convergys employees live and work. She is
an active member of The Business Roundtable, G100, the Greater Cincinnati Chamber
of Commerce, the Cincinnati Business Committee, and the Ohio Business Roundtable.
In addition, Ms. Ayers was named to the Board of Directors for Stanley Black & Decker,
Inc., in December 2014.

History

The company grew from Cincinnati Bell Information Systems and MATRIXX, both
subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care (formerly AT&T
American Transtech), which was sold to Cincinnati Bell in 1998; an IPO in August 1998
made it a fully independent company. Since then, Convergys' headquarters in
Cincinnati, Ohio, has acquired numerous companies.
Convergys sold its Human Resources Management line of business to NorthgateArinso
in March 2010.

On 22 March 2012, Japanese technology firm NEC announced it would buy the
Information Management Business of Convergys for approximately $449 million. In
2012, Convergys Philippines, 8 years after its entry into the country established 18
centers with 26,000 employees in all, was named BPO Employer of the Year at the
annual International ICT Awards.

On April 30, 2013, Convergys completed the acquisition of New Zealand-based

Datacom call center operations in Kuala Lumpur and Manila for $20 million.

On January 6, 2014, Convergys and Stream Global Services announced entry into a
definitive merger. Under the agreement, Convergys will acquire Stream for a total
enterprise value of $820 Million in cash. On March 3, 2014, Convergys completed the
acquisition of Stream creating the 2nd largest BPO provider in the outsourcing industry.
The merger brings their total employees to approximately 125,000 with 150 centers in
31 countries supporting 47 languages.

Mission

To set the standard in our industry through unparalleled care for our clients, customers,
and people

Put your customer first

Listen to understand
Take ownership
Go the extra mile
Grow as a team
Develop our future leaders today (including you!)
Make work fun

Do the right thing

Be curious and ask questions
See an opportunity, take action
Respect differences

Serve the community

Make where we work and live a better place
Share your time and talents with others

Core Values

Unparalleled Client Satisfaction

We value our clients, understand their business, and pledge our
commitment to contribute to their success and satisfaction.

Teamwork
We value team accomplishments and seek opportunities to join with
our colleagues to advance the success of our clients.

Respect for the Individual

We value our employees and commit to an environment where we
treat each other with respect, recognize excellence, and challenge
each individual to grow personally and professionally.
 Developing People
We value the ongoing development and improvement of our greatest
resource our people.

Diversity
We value the unique combination of qualities and contributions that
each individual brings to the workplace.

Shareowners' Trust
We value the trust of our owners and work diligently to enhance their
investment.

Corporate Citizenship
We value the communities in which our employees and their families
live and commit to be a good corporate citizen.

Integrity
We value, above all, our integrity in everything we do.

Corporate Social Responsibility

Our Shareholders

Our trusted relationships and our business are built on uncompromised integrity and
dedication to the highest ethical standards. Corporate citizenship is one of our values
that we strive to uphold every day. For Convergys, responsible leadership is grounded
in a strong ownership mentality, good governance, and accountability for our actions,
financial discipline, and fair disclosure.

Our Clients

Our clients trust us to enrich relationships with their customers with every interaction we
manage on their behalf. We work to earn that trust every day by providing exceptional
service and delivering valuable business intelligence. We view clients information as a
strategic asset and work to safeguard that information. Business continuity is a core
business discipline at Convergys. Through our interactive client events, we seek
strategic client engagement to gain business insights and innovative thinking around our
products and services.

Our People

Our People are our Greatest Asset. As a global company, our relationships with our
people are built on trust and a sincere respect for the individual. We strive to create a
positive workplace that empowers our people through opportunities for continuous
development and learning. We build leaders at every level of the organization. We
promote open communication with our people and maintain a healthy, safe, and secure
working environment for our employees.

Our Communities

Convergys Corporate Social Responsibility Program. At Convergys, everything starts

with the notion of "caring people." This is what makes us more than just another call
center provider. Corporate Citizenship is one of our core values that has been proudly
embraced by employees since the formation of our company. Through the Convergys
Community Action Network (CAN), we bring together a global community of people who
truly care: One that extends that philosophy to those in need, both within Convergys
and in our local communities. Convergys CAN leverages the power of our global
organization by partnering with localized employee efforts to improve educational
opportunities for the workforce of tomorrow, and enhance the quality of life in the
communities where we live and work -- by feeding the hungry, sheltering the homeless,
raising awareness of disease and disabilities, improving the quality of life for children
and elders, and much more.

Our Environment

Our commitment to building sustainable relationships extends not only to people but
also to the environment. In recognition of this commitment, Convergys was named to
the U.S. 500 list in Newsweek's 2010 Green Rankings.Our working environments are
designed to optimize performance and efficiency while reducing energy consumption,
waste and pollution. By deploying alternative energy sources, creating paperless
environments, maintaining an active corporate recycling program, reusing water,
providing group transportation and developing energy efficient client solutions, we
conserve precious resources and strive to minimize negative environmental impact. An
increasing percentage of our workforce works from home, also reducing our impact on
infrastructure and the environment.

Our Business Partners

We set clear expectations with business partners across our entire supply chain. Our
relationships are supported by a supply chain of socially responsible, ethical companies
committed to treating their employees with respect and dignity.

A Global Strategy

Global Diversity & Inclusion, the inherent, acquired, and learned qualities that
employees, clients, and suppliers bring to our organization, is a strategic imperative at
Convergys

Supplier Diversity

Convergys promotes active inclusion of minority, women, small disadvantage,

HUBZone and service disabled veteran owned businesses (MWSDVBE) in our
established procurement processes. Engaging qualified suppliers of goods and services
creates value for Convergys, its clients and shareholders through innovative ideas,
more comprehensive solutions to business challenges and faster response to changing
marketplace dynamics. Convergys will provide maximum practicable opportunity for
diverse suppliers to equitably compete with other suppliers who meet our quality,
service, procurement, business and contractual requirements.

Convergys Corporate Headquarters

201 East Fourth Street

Cincinnati, OH 45202
Phone: +1 513 723 7000
Sales: +1 513 458 1300
Telco Sales: +44 161 495 1000
Convergys Logo

Convergys Headquarter (201 East Fourth Street, Cincinnati, OH)

Convergys Philippines (i3 Building, Jose Maria del Mar St, Cebu City, 6000 Cebu)

Convergys President and CEO (Andrea J. Ayers)

 IBM

International Business Machines Corporation (commonly referred to as IBM) is an

American multinational technology and consulting corporation, with headquarters in
Armonk, New York. IBM manufactures and markets computer hardware, middleware
and software, and offers infrastructure, hosting and consulting services in areas ranging
from mainframe computers to nanotechnology.

The company originated in 1911 as the Computing-Tabulating-Recording Company

(CTR) through the consolidation of The Tabulating Machine Company, the International
Time Recording Company, the Computing Scale Company, and the Bundy
Manufacturing Company. CTR was renamed "International Business Machines" in
1924, a name which Thomas J. Watson first used for a CTR Canadian subsidiary. The
initialism IBM followed. Securities analysts nicknamed the company Big Blue for its size
and common use of the color in products, packaging, and logo.

In 2012, Fortune ranked IBM the No. 2 largest U.S. firm in terms of number of
employees (435,000 worldwide), the No. 4 largest in terms of market capitalization, the
No. 9 most profitable, and the No. 19 largest firm in terms of revenue. Globally, the
company was ranked the No. 31 largest in terms of revenue by Forbes for 2011. Other
rankings for 2011/2012 include No. 1 company for leaders (Fortune), No. 1 green
company in the U.S. (Newsweek), No. 2 best global brand (Interbrand), No. 2 most
respected company (Barron's), No. 5 most admired company (Fortune), and No. 18
most innovative company (Fast Company).

IBM has 12 research laboratories worldwide, bundled into IBM Research. As of 2013
the company held the record for most patents generated by a business for 22
consecutive years. Its employees have garnered five Nobel Prizes, six Turing Awards,
ten National Medals of Technology, and five National Medals of Science. Notable
company inventions include the automated teller machine (ATM), the floppy disk, the
hard disk drive, the magnetic stripe card, the relational database, the Universal Product
Code (UPC), the financial swap, the Fortran programming language, SABRE airline
reservation system, dynamic random-access memory (DRAM), copper wiring in
semiconductors, the silicon-on-insulator (SOI) semiconductor manufacturing process,
and Watson artificial intelligence.

IBM has constantly evolved since its inception. Over the past decade, it has steadily
shifted its business mix by exiting commoditizing markets such as PCs, hard disk drives
and DRAMs and focusing on higher-value, more profitable markets such as business
intelligence, data analytics, business continuity, security, cloud computing, virtualization
and green solutions, resulting in a higher quality revenue stream and higher profit
margins. IBM's operating margin expanded from 16.8% in 2004 to 24.3% in 2013, and
net profit margins expanded from 9.0% in 2004 to 16.5% in 2013.

IBM acquired Kenexa (2012) and SPSS (2009) and PwC's consulting business (2002),
spinning off companies like printer manufacturer Lexmark (1991), and selling off product
lines like its personal computer and x86 server businesses to Lenovo (2005, 2014). In
2014, IBM announced that it would go "fabless" by offloading IBM Micro Electronics
semiconductor manufacturing to GlobalFoundries, a leader in advanced technology
manufacturing, citing that semiconductor manufacturing is a capital-intensive business
which is challenging to operate without scale. This transition had progressed as of early
2015.

On August 6, 2015, IBM announced that it will buy Merge Healthcare Inc for $1 billion.
IBM Value

Dedication to every clients success

Innovation that matters for our company and for the world
Trust and personal responsibility in all relationships

Corporate affairs

IBM is headquartered in Armonk, New York. The 283,000-square-foot (26,300 m2)

glass and stone building sits on a 25-acre (10 ha) parcel amid a 432-acre former apple
orchard the company purchased in the mid-1950s.

The company's 14 member Board of Directors is responsible for overall corporate

management. As of Cathie Black's resignation in November 2010 its membership (by
affiliation and year of joining) included: Alain J. P. Belda '08 (Alcoa), William R. Brody
'07 (Salk Institute / Johns Hopkins University), Kenneth Chenault '98 (American
Express), Michael L. Eskew '05 (UPS), Shirley Ann Jackson '05 (Rensselaer
Polytechnic Institute), Andrew N. Liveris '10 (Dow Chemical), W. James McNerney, Jr.
'09 (Boeing), James W. Owens '06 (Caterpillar), Samuel J. Palmisano '00 (IBM), Joan
Spero '04 (Doris Duke Charitable Foundation), Sidney Taurel '01 (Eli Lilly), and Lorenzo
Zambrano '03 (Cemex).

On January 21, 2014 IBM announced that company executives would forgo bonuses for
fiscal year 2013. The move came as the firm reported a 5% drop in sales and 1%
decline in net profit over 2012. It also committed to a $1.2bn plus expansion of its data
center and cloud-storage business, including the development of 15 new data centers.
After ten successive quarters of flat or sliding sales under Chief Executive Virginia
Rometty IBM is being forced to look at new approaches. Said Rometty, Weve got to
reinvent ourselves like weve done in prior generations.

Work environment

IBM's employee management practices can be traced back to its roots. In 1914, CEO
Thomas J. Watson boosted company spirit by creating employee sports teams, hosting
family outings, and furnishing a company band. In 1924 the Quarter Century Club,
which recognizes employees with 25 years of service, was organized and the first issue
of Business Machines, IBM's internal publication, was published. In 1925, the first
meeting of the Hundred Percent Club, composed of IBM salesmen who meet their
quotas, convened in Atlantic City, New Jersey.

IBM was among the first corporations to provide group life insurance (1934), survivor
benefits (1935) and paid vacations (1937). In 1932 IBM created an Education
Department to oversee training for employees, which oversaw the completion of the
IBM Schoolhouse at Endicott in 1933. In 1935, the employee magazine Think was
created. Also that year, IBM held its first training class for female systems service
professionals. In 1942, IBM launched a program to train and employ disabled people in
Topeka, Kansas. The next year classes began in New York City, and soon the company
was asked to join the President's Committee for Employment of the Handicapped.

In 1946, the company hired its first black salesman, 18 years before the Civil Rights Act
of 1964. In 1947, IBM announced a Total and Permanent Disability Income Plan for
employees. A vested rights pension was added to the IBM retirement plan. During IBM's
management transformation in the 1990s revisions were made to these pension plans
to reduce IBM's pension liabilities.
In 1952, Thomas J. Watson, Jr., published the company's first written equal opportunity
policy letter, one year before the U.S. Supreme Court decision in Brown vs. Board of
Education and 11 years before the Civil Rights Act of 1964. In 1961, IBM's
nondiscrimination policy was expanded to include sex, national origin, and age. The
following year, IBM hosted its first Invention Award Dinner honoring 34 outstanding IBM
inventors; and in 1963, the company named the first eight IBM Fellows in a new
Fellowship Program that recognizes senior IBM scientists, engineers and other
professionals for outstanding technical achievements.

On September 21, 1953, Thomas Watson, Jr., the company's president at the time, sent
out a controversial letter to all IBM employees stating that IBM needed to hire the best
people, regardless of their race, ethnic origin, or gender. He also publicized the policy
so that in his negotiations to build new manufacturing plants with the governors of two
states in the U.S. South, he could be clear that IBM would not build "separate-but-
equal" workplaces.

In 1984, IBM added sexual orientation to its nondiscrimination policy. The company
stated that this would give IBM a competitive advantage because IBM would then be
able to hire talented people its competitors would turn down.

IBM was the only technology company ranked in Working Mother magazine's Top 10 for
2004, and one of two technology companies in 2005. On October 10, 2005, IBM
became the first major company in the world to commit formally to not use genetic
information in employment decisions. The announcement was made shortly after IBM
began working with the National Geographic Society on its Genographic Project.

IBM provides same-sex partners of its employees with health benefits and provides an
anti-discrimination clause. The Human Rights Campaign has consistently rated IBM
100% on its index of gay-friendliness since 2003 (in 2002, the year it began compiling
its report on major companies, IBM scored 86%). In 2007 and again in 2010, IBM UK
was ranked first in Stonewall's annual Workplace Equality Index for UK employers.

The company has traditionally resisted labor union organizing, although unions
represent some IBM workers outside the United States. In 2009, the Unite union stated
that several hundred employees joined following the announcement in the UK of
pension cuts that left many employees facing a shortfall in projected pensions.

A dark (or gray) suit, white shirt, and a "sincere" tie was the public uniform for IBM
employees for most of the 20th century. During IBM's management transformation in
the 1990s, CEO Louis V. Gerstner, Jr. relaxed these codes, normalizing the dress and
behavior of IBM employees to resemble their counterparts in other large technology
companies. Since then IBM's dress code is business casual although employees often
wear business suits during client meetings.

On June 16, 2011, as part of its centenary celebrations the company announced
IBM100, a year-long grants program to fund employee participation in volunteer
projects.

Financial

2013 year-end from continuing worldwide operations

Revenue: $92.8 billion
Net income: $12 billion
Total assets: $117.5 billion
* All dollar figures are US
Virginia M. (Ginni) Rometty
Chairman, President and Chief Executive Officer, IBM

Ginni Rometty is Chairman, President and Chief Executive Officer of IBM. Mrs. Rometty
was appointed President and CEO effective January 1, 2012. She became Chairman of
the Board of Directors on October 1, 2012.

Mrs. Rometty began her career with IBM in 1981 in Detroit, Michigan. Since then she
has held a series of leadership positions in IBM, most recently as Senior Vice President
and Group Executive, IBM Sales, Marketing and Strategy. In this role, she was
responsible for business results in the 170 global markets in which IBM operates and
pioneered IBM's rapid expansion in the emerging economies of the world.

Prior to this, Mrs. Rometty served as Senior Vice President, IBM Global Business
Services, where she led the successful integration of PricewaterhouseCoopers
Consulting. This acquisition was the largest in professional services history, creating a
global team of more than 100,000 business consultants and services experts. In
recognition of her leadership in the professional services industry, Mrs. Rometty was
honored with the Carl Sloane Award 2006, given by the Association of Management
Consulting Firms.

In prior leadership roles, Mrs. Rometty served as general manager of IBM Global
Services, Americas, as well as general manager of IBM's Global Insurance and
Financial Services Sector.

Mrs. Rometty serves on the Council on Foreign Relations; the Board of Trustees of
Northwestern University; and the Board of Overseers and Board of Managers of
Memorial Sloan-Kettering Cancer Center.

She holds a Bachelor of Science degree with high honors in computer science and
electrical engineering from Northwestern University.

Rank

In 2012, Fortune ranked IBM the No. 2 largest U.S. firm in terms of number of
employees, the No. 4 largest in terms of market capitalization, the No. 9 most profitable,
and the No. 19 largest firm in terms of revenue. Globally, the company was ranked the
No. 31 largest firm in terms of revenue by Forbes for 2011. Other rankings for
2011/2012 include the following:

No. 1 company for leaders (Fortune)

No. 2 green company in the U.S. (Newsweek)
No. 2 best global brand (Interbrand)
No. 2 most respected company (Barron's)
No. 5 most admired company (Fortune)
No. 18 most innovative company (Fast Company)
For 2012, IBM's brand was valued by Interbrand at $75.5 billion.

For 2012, Vault ranked IBM Global Technology Services No. 1 in tech consulting for
cyber security, operations and implementation, and public sector; and No. 2 in
outsourcing.

For 2015, Forbes ranked IBM No. 5 as the world's most valuable brands.
IBM Logo

IBM Headquarter (Armonk, New York)

IBM Philippines (Asiatown I.T. Park, Cebu City)

IBM Chairman, President and Chief Executive Officer, IBM

 Transcom

Transcom has four office locations in the Philippines and capacity totaling over 6800
seats. Transcoms centers are located in three different areas of the region (Metro
Manila, Bacolod City, and Iloilo City). Transcom offers a full range of services to an
international client base.

Transcoms clients in the Philippines include companies in the following sectors:

Financial and Insurance, Telecoms/Entertainment, IT, Retail and Government.
Transcom is a global customer experience specialist, providing customer care, sales,
technical support and credit management services through our extensive network of
contact centers and work-at-home agents.

Transcom was created in 1995 by the Swedish investment company, Kinnevik, led by
the entrepreneurial visionary, Jan Stenbeck.

Transcom suite of services includes customer care, sales, technical support and credit
management services, delivered through extensive network of contact centers and
work-at-home agent network. Transcom customer experience specialists engage with
customers in multiple channels, including phone, e-mail, chat and in social media
communities.

Customer service

Transcoms service-focused agents deliver service excellence in order to help create

competitive differentiation for business. They are thoroughly trained to support best-in-
class product, service and brand experiences for customers.

Transcom understands that every service interaction is an opportunity to reinforce

buying decisions and strengthen brand relationships. They also know that delivering
great service experiences can create a strong point of differentiation for business,
strengthening customer loyalty while improving retention and sales in an increasingly
competitive marketplace. This is why Transcom is acutely focused on continuously
analyzing, scoring and improving on service quality, accuracy, speed, efficiency and
sales targets. And, even more importantly, they focus on the relationships between
these metrics and their impact on how customers see the company.

Transcom services are delivered through a structured and proven process with rigorous
quality controls. Continuous improvement practices, focused on strengthening service
quality and enhancing operational efficiency, are embedded into Transcoms daily
operations. They constantly validate the impact of their service delivery on customer
experience, e.g. through Customer Satisfaction, Customer Effort, and Net Promoter
indices. And they map these key experience indicators back to key operational metrics,
such as average handle time, average speed to answer and first contact resolution.

Technical support

Transcoms technical product support solutions are tailored to deliver end user
experiences through tiered support models, from the simplest questions to more
complex support scenarios. Their technical support agents go through extensive
product training and they have access to detailed knowledge databases to assure that
they have the skills, support and tools needed in order to resolve customers issues
satisfactorily at the first contact.

They continuously analyze customer contact data to improve efficiency and end-user
experience, e.g. through identifying issues that typically drive low-complexity calls to
higher-cost support agents. This allows us to identify opportunities to free up technical
support specialists for higher-complexity customer issues, while improving access to
self-service options and giving customers greater control over their experience.

Customer retention

Preventing defection and maximizing the lifetime of a customer are key objectives for
Transcoms customer retention initiatives.

Transcoms customer retention specialists are highly skilled at listening, understanding

and resolving more complicated customer issues that could threaten customer
relationships. Their retention training programs focus on teaching agents how to show
empathy, diffuse customer anger, and get to the heart of the issue in order to resolve
problems quickly and mitigate customer defection.

In todays socially driven marketplace, unhappy customers voices are amplified in

social forums. Mishandled complaints can go viral in an instant, with potentially
disastrous effects on brand reputation. By resolving critical customer issues, Transcom
not only protect revenue streams. They can also turn potential defectors into fans.

Customer acquisition

Transcom adds value to sales efforts by acquiring new customers cost-efficiently, and
by building strong customer relationships as a basis for future interactions.

Transcom sales specialists are extensively trained, not only on clients products and
services but also on competitors offerings. This ensures that they are in the best
possible position to convey the value of products and services, and to secure sales.

Transcoms in-house training programs, sales incentives, and call guides all support the
sales process by making sure that our agents are skilled at uncovering customer needs,
identifying the right offerings to fit those needs, and secure customer orders.
Cross-selling & upselling

By delivering an outstanding service experience, agents strengthen customer loyalty

and create future sales opportunities (sales-through-service). But they also help to
generate new sales directly from existing customer base, both by increasing sales of the
same product and by selling additional products.

Transcom has the capability to support varied and complex products, and to introduce
them effectively to customers in day-to-day service interactions.

Successful cross-selling and upselling efforts require more than just an understanding
of product and service features and benefits. Agents need to be adept at the art of
building relationships with customers, identifying customer needs during any type of
interaction, and taking appropriate action to satisfy the customers need while
maximizing cross-sales and upsales.

Collections

Transcoms comprehensive credit management and debt recovery services aim to

protect clients revenue streams. The services offered can be split into early collections,
contingent collections and legal collections.
Early collections

In the early collections area, Transcoms primary objectives are to resolve debt,
rehabilitate customers and reduce incidence of future debt. Whenever possible, this is
achieved through immediate repayment. If not, they attempt to agree on realistic
repayment terms through a relationship-sensitive approach, using frequent reminders if
necessary.

Contingent collections

Preventing debt escalation and protecting long-term business are key objectives of
contingent collections. Different approaches, tailored to the specific debtor category, are
used. For significant claims, a special case management approach is applied, and a
dedicated individual is assigned to each case. By maintaining a detailed case history
and by regularly reviewing payment terms, an efficient debt collection process can be
assured.

Legal collections

Transcom has in-house legal teams that can assist its clients when a claim enters a
legal process. The aim is to achieve a positive outcome for clients, both in terms of debt
recovery and with regards to the costs and risks associated with legal actions.

Values

Passion

We are relationship-, network- and service-driven.

We see our clients customer challenges as our own, and always go that extra
mile to deliver service.
We are passionate about improving customer experience whenever and
wherever possible.

Excellence

We have high ambitions going for leadership in customer experience.

We focus on quality in everything we do.
We incorporate industry and company best practices to continuously improve the
way we deliver customer experience.

Innovation

We are progressive and move quickly to anticipate new customer trends/needs.

History

Transcom WorldWide AB is a customer relationship management and debt collection

company founded in 1995 by Kinnevik. Operations are located in Europe, North and
South America, Asia and Africa. Transcom employs over 29,000 people throughout its
62 sites worldwide. Johan Eriksson was appointed as CEO and President on December
2011. Transcom Worldwide was redomiciled from Luxembourg to Sweden in 2015.
Early 2015, Kinnevik sold its remaining shares within Transcom. New biggest
shareholder is Altor.
Locations

Transcom WorldWide is present in 54 contact centers in the following countries: Austria,

Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, France, Germany,
Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, the
Philippines, Poland, Portugal, Per, Romania, Serbia, Slovakia, Spain, Sweden,
Switzerland, Tunisia, United Kingdom, and the USA .

Acquisitions

On 27 August 2007, Transcom announced that it had acquired 100% of NuComm

International for $90 million CAD (63 million). An initial payment of $50 million CAD
(35 million) was paid with the remainder being subject to a two tier earn-out ending in
December 2008. The earn-out was based on a multiple of operating profit, capped at a
maximum of 9x EBIT for the complete deal.

NuComm had revenues of $122 million CAD (85 million) for the twelve months ended
31 July 2007. Ral Bergevin, the founder and CEO of NuComm, signed a contract to
remain with the business under the new ownership.

Corporate governance

Corporate governance at Transcom is based on the Swedish Corporate Governance

Code (the Code), the Issuer Rulebook of Nasdaq Stockholm and the rules and
recommendations issued by relevant organizations and other applicable Swedish laws.

Internal regulations that affect corporate governance include the Corporate Governance
Manual, the Articles of Association, the Boards instructions to the CEO, CFO and
Regional General Managers, the Code of Business Conduct, the Insider Trading Policy
and other policies and steering documents issued within the Group. To review the
Articles of Association, please click here.

Transcom is bound by the Issuer Rulebook of Nasdaq Stockholm, the Swedish

Corporate Governance Code (the Code) and the rules and recommendations issued
by relevant organizations and other applicable Swedish laws. The Code is based on the
comply or explain approach. This means that a company applying the Code may
choose to deviate from specific rules, but must then provide an explanation for the
deviation.

Following the first Annual General Meeting held after the completion on November 26,
2014 of the re-domiciliation of the parent company of the Transcom Group from
Luxembourg to Sweden, Transcom does not expect to have any material deviations
from any of the rules of the Code except potentially in relation to the composition of the
nomination committee. Possible future deviations from the Code, and relevant
explanations, will be outlined in the Companys annual corporate governance report.

Executive Management

Johan Eriksson
President & Chief Executive Officer (and Acting General Manager, North America &
Asia Pacific region)

Johan was appointed President and Chief Executive Officer of Transcom in 2011. He
joined Transcom in October 2010 to head up our operations in the Nordics as General
Manager of the North Europe Region.
Transcom Logo

Transcom Headquarter (Stockholm, Sweden)

Transcom Philippines (AsiaTown IT Park, Cebu City)

Johan Eriksson: President & Chief Executive Officer

 WIPRO

Wipro Ltd (NYSE:WIT) Western India Products Limited is a global information technology,
consulting and outsourcing company with 160,000+ workforce serving clients in 175+
cities across 6 continents. The company posted revenues of $7.6 billion for the financial
year ended Mar 31, 2015.

Wipro helps customers do business better by leveraging our industry-wide experience,

deep technology expertise, comprehensive portfolio of services and vertically aligned
business model. Our 55+ dedicated emerging technologies Centers of Excellence
enable us to harness the latest technology for delivering business capability to our
clients.
Wipro is globally recognized for its innovative approach towards delivering business
value and its commitment to sustainability. Wipro champions optimized utilization of
natural resources, capital and talent. Today we are a trusted partner of choice for global
businesses looking to differentiate at the front and standardize at the core through
technology interventions.
In todays world, organizations will have to rapidly reengineer themselves and be more
responsive to changing customer needs. Wipro is well positioned to be a partner and
co-innovator to businesses in their transformation journey, identify new growth
opportunities and facilitate their foray into new sectors and markets.

Milestones
Wipro, one of the worlds most trusted brands, is a name with a long history. Heres a
snapshot of our journey to date:

2015 Carved out Wipro Digital business as a separate unit. Announced its
intention to acquire Designit, global strategic design firm specializing in designing
transformative product-service experiences.
2014 Wipro selected as Dow Jones Sustainability Index (DJSI), World member
for the 5th consecutive year and recognized as the Global Sector Leader for the
Software & Service Industry.
2013 Wipro Ltd. demerges its Diversified Business into a separate company to
be named Wipro Enterprises Ltd. Wipro Ltd. to focus exclusively on IT Business.
Entered the Eco-energy business in 2008
Entered the BPO business in 2002
The first company in the world to be assessed at PCMM Level 5 in 2001
Listed on NYSE in 2000 (NYSE:WIT)
Software business assessed at SEI-CMM Level 5 in 1998
Entered IT services in the 1990s we were among the pioneers in developing
the ODC (Offshore Development Center) concept
Established a Joint venture with GE in 1989
Pioneers in marketing indigenous Personal Computers in 1985
Established software products and exports subsidiary, Wipro Systems Ltd. in
1983
Ventured in to the fledgling IT industry in 1981
IPO for capital in February 1946
Established in 1945 as Western India Vegetable Products Limited in Amalner,
Maharashtra

WIPRO ENTERPRISES (P) LIMITED

Wipro Enterprises (P) Limited (Formerly Azim Premji Custodial Services Private
Limited), was incorporated under the Provisions of Companies Act, 1956, is
headquartered in Bangalore, India. The Company primarily carries on the businesses of
Consumer care products, Domestic & Commercial lighting and Infrastructure
engineering which were transferred pursuant to the Scheme of Arrangement of Wipro
Limited (Wipro) with effect from March 31, 2013, with the appointed date as on April 1,
2012.

Wipro Enterprises (P) Limited comprises of two main divisions

Wipro Consumer Care and Lighting (WCCLG)
Wipro Infrastructure Engineering (WIN)

Wipro Enterprises (P) Limited also has two associates

Wipro GE Healthcare Private Limited
Wipro Kawasaki Precision Machinery Private Limited

Wipro Consumer Care and Lighting (WCCLG)

Wipro Consumer Care and Lighting (WCCLG) is among the top fastest growing FMCG
companies in India. It has a strong brand presence in personal care and skin care
products in South-East Asia and Middle-East apart from significant market share in
identified segments. Today WCCLG has global workforce of 8300 serving over 40
countries.

WCCLG business includes multiple product ranges from Personal care (Soaps,
Toiletries), Baby care, Wellness Electrical wire devices, Lighting and Modular Office
Furniture.

Wipro Infrastructure Engineering (WIN)

Wipro Infrastructure Engineering (WIN) is the largest independent hydraulic cylinder

manufacturer in the world, delivering around 2 million cylinders to OEMs in different
geographies. WIN has global workforce of over 1,700 committed and skilled people, and
14 state-of-the-art manufacturing facilities across India, Northern Europe, Eastern
Europe, US, Brazil and China.

WIN specializes in designing and manufacturing custom Hydraulic Cylinders (double

acting, single acting and telescopic cylinders), Actuators and Precision engineered
components for infrastructure and related industries such as Construction &
Earthmoving, Material/Cargo Handling & Forestry, Truck Hydraulic, Farm & Agriculture,
Mining, and Aerospace & Defense.

SPIRIT OF WIPRO

The Spirit of Wipro is the core of Wipro

The Spirit is rooted in current reality, but it also represents what Wipro aspires to be
thus making it future active.
The Spirit is an indivisible synthesis of all three statements. It means manifesting
Intensity to Win, acting with sensitivity and being unyielding on integrity all the time.

Intensity to Win

This is the desire to stretch, to achieve that which seems beyond our grasp. This
is aiming for maximum. This is the ardour to do our best, the hunger to be the
best. This is the devotion to challenging our limits, it is about realizing our
potential, and about expanding our potential.
It is not about winning at all costs. It is not about winning every time. It is not
about winning at the expense of others.
 It is about working together to create synergy. It is realizing that I win when my
team wins; my team wins when Wipro wins; and Wipro wins when its customers
win, when its stakeholders win.
It is about innovating all the time. It is a continuous endeavor to do better than
last time.
It is the Spirit of fortitude, the Spirit of never letting go ever.

Act with Sensitivity

At its highest vision, respect for the individual is unqualified. The core of this
sensitivity lies in understanding that every being, however different, is equal. The
spirit of democracy underlies our notion of sensitivity we believe in a society
where each citizen sees the ethic of equity, the essentiality of diversity, the ethos
of justice, and is thus driven to social action. It is seeing each of us is inextricably
embedded in the same social fabric.
The other source of respect is trust. Trusting that every individual is driven by
learning, that each individual would like to grow, that every individual strives for a
meaningful life and is intrinsically driven to do his/her best. Therefore, true
respect means creating conditions in which every individual grows to realize
his/her promise and potential.
We are responsible for, and have an obligation to live in harmony with, our
ecological environment. We should actively act to preserve nature, and refrain
from any action that harms ecology.
Thus, when I act with thoughtfulness, act responsibly, act with empathy I act
with sensitivity.

Unyielding Integrity

Integrity is a commitment to searching for and acting on the truth. Truth is a

word with many manifestations it means keeping ones word; it also means
understanding and realizing ones highest vision of oneself.
On integrity, there will be no compromise we will always act to establish the
foremost standards of honesty and fairness.
Integrity is a beacon. It is what guides us, gives us direction it is not a
straitjacketing laundry list of dos and donts.
Integrity is being ethical beyond doubt. It is living the law of the land in spirit. It is
what will give us the confidence to stand up to any scrutiny.
I am the litmus test of my integrity. For integrity is the manifestation of
conscience.

WIPRO BOARD OF DIRECTORS

Our Chairman Azim H. Premji, Sr. executives of Wipro and external members who are
global leaders and visionaries, form the Wipro Board of Directors which provides
direction and guidance to the organization.

Wipro Services

ANALYTICS

Organizations today need insights into markets, customers and their own internal proc
esses to stay ahead of competition and to deliver sustainable business performance.
There is a need to go beyond the customary approaches to data. For quicker and better
decisions, one must learn to cope with and build on the high volume and velocity of real-
time structured and unstructured data in different formats. Leading Industry analysts
have suggested that those who do this will outperform competition by 20% in every
financial metric.

APPLICATIONS

As organizations are evolving into Digital Businesses, their application estate is set to
take a giant leap. The 20th century was about building robust capabilities that allowed
us to capture information from every commercial process like financial transactions,
order processing, supply chain, human resources or anything that can help
management with tangible insights. These were popularly termed as systems of
records. In the 21st century, we started increasingly looking for information that resided
outside the perimeter of our organization with our partners, customers, resellers and
subsidiaries in other countries. Our systems became more interactive, collaborative and
easy to use and delivered personalized content. In a nutshell Systems of Records
opened the doors for Systems of Engagement giving users integrated, contextual,
multi-channel access to transactions, content, collaboration, communications and
driving actionable insights to deliver higher business performance.

BUSINESS PROCESS

Today, the world markets have matured to be highly industry, process and segment
specific, and there has been a major shift from the initial days of business process
services that was relatively simpler. Customers now expect business process services
providers to deliver best-in-class operations, as well as the transformation needed in
order to be the best in their respective industries. Its no longer about operational
metrics and SLAs alone, its about end-to-end process metrics and business outcomes.
At Wipro Business Process Services (BPS) we understand this changing need of
customers, and our aim is to delight you through a combination of operational
excellence, industry expertise and transformation capabilities. The operational
excellence comes from our experience of partnering with multiple global clients over the
years, and the industry expertise is based on our focus in select industry verticals at
Wipro.

CONSULTING

Operating environment for global organizations is increasingly getting complex. While IT

is no longer a support function in an organization, transformation of functional areas
needs to be in harmony with the business strategy too. As change becomes the new
normal in the business world, organizations today need to reinvent in order to excel.
WCS helps you achieve and sustain this success through strategic, functional and
process transformation that enables you improve performance, increase effectiveness,
reduce costs and enhance resilience.

INFORMATION MANAGEMENT

Information is the lifeblood of organizations and is becoming the key to business

transformation. The way information is managed can create strong differentiators for
businesses through improved performances, better sourcing, new product development,
creation of more employee time, improvement in ROI, decision support, separation of
good costs from bad costs, and better foresight.

Others:

Cloud, Digital, EcoEnergy, Infrastructure Services, Internet of Things, Managed

Services, Mobility, Open Source and Product Engineering.
WIPRO Logo

WIPRO Headquarter (Bangalore, India)

WIPRO Philippines (Mindanao Ave, Cebu City, Cebu)

Azim H. Premji Chairman

 Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT),

networking technology solutions and Business Process Outsourcing (BPO) to the
telecommunications industry. It is a specialist in digital transformation, consulting and
business re-engineering solutions. Part of the Mahindra Group, it is a USD 4.6 billion
company with 103,000+ professionals across 51 countries. It provides services to 727
global customers including Fortune 500 companies. Tech Mahindra is also one of the
Fab 50 companies in Asia, a list compiled by Forbes.

Anand Mahindra is the founder of Tech Mahindra, which was earlier known as
Mahindra-British Telecom. Tech Mahindra is headquartered at Pune, India, and was
ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500
list for 2012. Tech Mahindra, on 25 June 2013, announced the completion of a merger
with Mahindra Satyam.

Tech Mahindra has operations in more than 51 countries with 40 sales offices and 72
delivery centres. Assessed at SEI CMMi Level 5, its software headcount stood at
72,952, BPO at 22,693 and support at 7,636 at the end of the financial year 2015.

Foundation

Mahindra & Mahindra started a joint venture with British Telecom in 1986 as a
technology outsourcing firm. British Telecom initially had around 30 percent stake in the
Tech Mahindra company. In December 2010, British Telecom sold 5.5 per cent of its
stake in Tech Mahindra to Mahindra & Mahindra for Rs 451 crore. In August 2012,
British Telecom sold 14.1 per cent of its stake to institutional investors for about Rs
1,395 crore. In December 2012, British Telecom sold its remaining 9.1 per cent (11.6
million shares) shareholding to institutional investors for a total gross cash proceeds of
Rs 1,011.4 crore. This sale marked the exit of British Telecom from Tech Mahindra.

Acquisition of Satyam Computer Services Ltd.

After the Satyam scandal of 2008-09 Tech Mahindra bid for Satyam Computer Services,
and emerged as a top bidder with an offer of Rs 58.90 a share for a 31 per cent stake in
the company, beating a strong rival Larsen & Toubro.[9] After evaluating the bids, the
government-appointed board of Satyam Computer announced on 13 April 2009: "its
Board of Directors has selected Venturbay Consultants Private Limited, a subsidiary
controlled by Tech Mahindra Limited as the highest bidder to acquire a controlling stake
in the Company, subject to the approval of the Hon'ble Company Law Board." Through
a subsidiary, it has emerged victorious in Satyam sell-off, a company probably two
times its size in number of people. This was one of the largest merger deals in India's
tech industry.

Merger with Mahindra Satyam

Tech Mahindra announced its merger with Mahindra Satyam on March 21, 2012, after
the board of two companies gave the approval,to build a 2.5-billion $ IT Company in
India. The two firms had received the go-ahead for merger from the Bombay Stock
Exchange and the National Stock Exchange. On June 11, 2013, Andhra Pradesh High
Court gave its approval for the merger of Mahindra Satyam with Tech Mahindra,after
Bombay high court already gave its approval.

Vineet Nayyar said that technical approvals from the Registrar of Companies(RoC) in
Andhra Pradesh and Maharashtra are required which will be done in two to four
weeks,and within 8 weeks,new merged entity will be in place,a new organisation chart
would also come into force led by Anand Mahindra as Chairman, Vineet Nayyar as Vice
Chairman and C. P. Gurnani as the CEO and Managing Director.

On June 25, 2013,Tech Mahindra announced completion of Mahindra Satyam's merger

with itself to create nation's fifth largest software services company with a turnover of
USD 2.7 billion. Tech Mahindra got the approval from the registrar of companies for the
merger late in the night at 11:45 pm on June 24, 2013. July 5, 2013 has been
determined as record date on which the Satyam Computer Services ('Mahindra
Satyam') shares will be swapped for Tech Mahindra shares under the approved
scheme, which was approved by both the boards. Mahindra Satyam (Satyam Computer
Services), was suspended from trading with effect from July 4, 2013, following its
merger with Tech Mahindra .

Tech Mahindra completed share swap and allocated its shares to the shareholders of
Satyam Computer Services on July 12, 2013. The stock exchanges have accorded their
approval for trading the new shares effective July 12, 2013. Tech Mahindra posted net
profit of Rs 686 crore for the first quarter ended June 30, 2013, up 27% compared to the
corresponding quarter last year.

History

1986 - Created as a joint venture of Mahindra & Mahindra and British

Telecommunications (later BT Group).
1993 - Incorporation of MBT International Inc., the first overseas subsidiary
1994 - Awarded the ISO 9001 certification by BVQI
1995 - Established the UK branch office
2001 - Incorporated MBT GmbH, Germany incorporated. Re-certified to ISO
9001:1994 by BVQI[citation needed]
2002 - Assessed at Level 2 of SEI CMM by KPMG. Incorporated MBT Software
Technologies Pte. Limited, Singapore
2005 - Merged MBT with Axes Technologies (India) Private Limited,including its
US and Singapore subsidiaries.Assessed at Level 3 of SEI CMMI by KPMG
2006 - Name changed to Tech Mahindra Limited. Assessed at Level 4 of SEI
People-CMM (P-CMM) by QAI India. Raised Rs46.5 million ($1 million) from a
hugely successful IPO to build a new facility in Pune, to house about 9,000 staff.
Formed a JV with Motorola Inc. under the name CanvasM.
2007 - Acquired iPolicy Networks Private Limited. Launched the Tech M
Foundation to address the needs of the underprivileged in our society. Assessed
at Level 5 of SEI CMMI by KPMG
2009 - Tech M wins bid for fraud-hit Satyam Computer Services at Rs 58.90 per
share outdoing Larsen & Toubro, the other player in the fray, which bid at Rs
45.90. Rebrands the company to Mahindra Satyam.
2012 - Tech Mahindra acquires Hutchison Global Services for $87.1 million
2012 - Tech Mahindra buys 51% stake in Comviva
2012 - Tech Mahindra acquires vCustomer BPO for $27 million
2013 - Tech Mahindra acquires Sweden-based Type Approval Lab. The lab was
part of Sony Mobile Communication's internal test function and after acquisition it
has become first European test lab of Tech Mahindra.
2013 - On June 25, Tech Mahindra and Mahindra Satyam merging process
completed and the name of the parent company was retained for the merged
entity with a new logo and motto.
2014 - Tech Mahindra acquires Lightbridge Communications Corporation (LCC),
the largest independent telecom services company in the world with local
presence in over 50 countries
2015 - Tech Mahindra acquires SOFGEN Holdings, a 450-employee Swiss IT
firm serving the financial services industry.
Tech Mahindra offices

Tech Mahindra has offices in more than 50 countries.

India: Ahmedabad, Bangalore, Bhubaneswar, Chandigarh, Chennai, Gurgaon,

Hyderabad, Kolkata, Mumbai, Noida, Pune and Visakhapatnam
Asia Pacific: China, Hong Kong, Indonesia, Japan, Malaysia, Philippines,
Singapore, South Korea, Taiwan, Thailand and Vietnam
Americas: Brazil, Canada and United States of America
Australasia: Australia and New Zealand
Europe: Belgium, Czech Republic, Denmark, Finland, France, Germany,
Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Romania, Spain,
Sweden, Switzerland and United Kingdom
Africa: Chad, Congo Republic, Democratic Republic of the Congo, Gabon,
Ghana, Kenya, Malawi, Nigeria, Rwanda, South Africa, Uganda and Zambia
Middle East: Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, Turkey and
United Arab Emirates

Corporate Timeline

2015

CP Gurnani is the Business Standard CEO of the year

Tech Mahindra included in IAOPs Global Outsourcing 100 list
Tech Mahindra acquires Geneva based SOFGEN Holdings Limited
Tech Mahindra, official technology partner of International Day of Yoga
supported by Ministry of Ayush. Our global vision is to proliferate Wellness before
Business.

2014

CP Gurnani is the Business Leader of the Year for Indian Companies in US by

Indo-American Chamber of Commerce (IACC)
Tech Mahindra is the winner of BusinessWorld fastest growing companies
amongst companies with revenue between INR 10,000-50,000 crore.
Tech Mahindra ranked in the NASSCOM Top 20 Employers in India: 2013-14
list.
Tech Mahindra included in Forbes Asia Fab 50
Tech Mahindra debuts in IDC Financial Insights Fintech rankings Top 25
Enterprise
Tech Mahindra amongst BT500 Top 50 Companies in Business Todays Indias
Most Valuable Companies rankings
Tech Mahindra wins Golden Peacock Award for Corporate Governancefrom
Institute of Directors.
Tech Mahindra acquires LCC (Lightbridge Communications Corporation)

2013

Tech Mahindra gets positioned in Gartner's 'Leaders' Quadrant for IT Services for
Communications Service Providers
Mahindra Group forays into Engineering Education with Ecole Centrale, Paris
Mahindra Satyam acquires majority stake in Complex IT
Tech Mahindra-Mahindra Satyam merger finally concludes
2012

Tech Mahindra announces merger of Tech Mahindra and Mahindra Satyam.

Tech Mahindra acquires Hutchison Global Services
Tech Mahindra acquires Comviva Technologies Limited

2011

Tech Mahindra inaugurates Saab India Technology Center

Tech Mahindra bags AT&T 2011 Supplier Award for the 2nd year consecutively

2010

Mahindra Satyam delivers FIFA World Cup 2010TM

Tech Mahindra bags AT&T 2010 Supplier Award for outstanding performance &
service to AT&T and its affiliates
Tech Mahindra expands footprint in Latin America

Type Public

Traded as BSE: 532755

NSE: TECHM

Industry IT services, IT consulting

Founded 1986

Headquarters Pune, India[1]

Area served Worldwide

Key people Anand Mahindra (Chairman & Founder)

Vineet Nayyar (VC)
CP Gurnani (CEO & MD)

Services IT, business consulting andoutsourcing services

Revenue $4.6 billion (2015)

Net income $675 million (2015)

Number of 103,281 (2015)

employees

Parent Mahindra Group

Tech Mahindra Logo

Tech Mahindra Headquarter (Pune, India)

Tech Mahindra Philippines (Jesa-ITC, General Maxilon Avenue, Cebu City)

Anand Mahindra (Chairman & Founder)

 Reaction/Summary

1. Lexmark

The company has a lot of good reviews from its employees. Employees are
amazed of the companies products and the leadership of the management itself.
Employees are happy with the benefits and incentives given. According to
employees, the company has a strong sense of growth and development. The
company is flexible and for the most part pleasant work environment.

Its a great advantage to work in a company like Lexmark where the center of the
company is its customers. Having happy customers will result to happy
employees and happy employees will result to happy company. Positive
customer experience will result to revenues.

2. NEC Corporation

I like the core value of the company. The company has the passion for
innovation, promotes self-help, collaboration, and creating products that thinks
from the users point of view.

Working in a company that envisions for innovation in a user-friendly prouct

creates a perfect environment for an employee that is passion-driven and
competent. I prefer to work in a company that values ideas and cares for the
customer at the same time.

3. Microsoft Corporation

Microsoft had several lay-offs and is expecting for more lay-offs until they can
reach the stable count for their employees. I will not prefer to work in a company
that is not stable and does not value the tenure or loyalty of the employee. I cant
imagine myself being laid-off by a multinational company. I am under the
impression that Microsoft is a company that is stable and has brilliant people to
plan and manage their finances considering the inflation. The management could
have find ways to save their employees instead of laying them off.

4. Zapper Services Pte Ltd

The company believes in continuous improvement. For me there is a negative

and positive implication of continuous improvement. Negative in a way that it
connotes that the system created will need to undergo another version to another
version and it will change interface to another interface. Changes is dependent
on the user. Positive in a way that continuous improvement will help in fixing
bugs and improve performance for the efficiency and effectiveness of the system.

This company is good for programmers who are keen in programming and open
in criticism for improved performance. In Software Engineering, I can relate the
company to an SDLC methodology because they go through a series of process
to complete the system.

5. Tech Growth Global

The company is good for web programmers and web designers. They will be
able to constantly practice their expertise in web development. In Software
Engineering, I can relate the company to a RAD (Rapid Application
Development) because the company uses a pre-built template and they start to
work from there to provide service to their clients and customers.
6. Convergys Corporation

I used to work in Convergys Bacolod as Reports Analyst Supervisor for 5 years

and I had a lot of positive experiences from the company. I had a lot of benefits
and incentives gained from the company as a result of my good performance.
The company is very rewarding to performing employees.

The company is a good start for the IT graduates as they will be able to practice
their communication skills and logical skills in troubleshooting technical issues
(internet issues, networking and email configuration).

7. IBM

IBM values innovation and dedication to customers success. The company

received a lot of awards from being admired to respected company. The
company values relationship and this can be rooted from the founder itself. The
company provides an avenue for the employees to have fun while working.

8. Transcom

I am currently one of the employees of this company but based in Iloilo City. The
company provides several benefits that is essential to their employees. They
have incentives that are practical and can be appreciated by their employees.

For me, the company needs to be restructured in such a way that the department
roles will not overlap and their responsibilities are clearly defined.

9. Western India Products Limited

Intensity to Win, acting with sensitivity and being unyielding on integrity all the
time, this is the WIPRO spirit and this is what they believe. Their values are
encapsulated in three items but covers already the values needed by a company
to be successful.

If I will work in this company as either a programmer or a project manager, it is

easier for me to understand what the company believes in. They believe in
improving oneself continuously, creating harmony and searching for and acting
on the truth.

10. Tech Mahindra

The company is a good start for IT graduates specially if you will be part of
information technology (IT), networking technology solutions. The company has
acquired several companies and has a greed revenue, a good indication that the
company is expanding and will continue to expand. Being part of an expanding
company will assure you that the company is doing well in finances and assuring
its employees of a stable job.