FAQs for PMKVY Inspection

Q1.WHAT IS PMKVY 2.0?

Pradhan Mantri Kaushal Vikas Yojana (PMKVY) is the flagship scheme of the Ministry of Skill Development &
Entrepreneurship (MSDE). The objective of this Skill Certification Scheme is to enable a large number of Indian
youth to take up industry-relevant skill training that will help them in securing a better livelihood. PMKVY
is Approved for another four years (2016-2020) to benefit 10 million youth, Allocated Budget 12,000 Crores

Q2. What is your Training Center Name?

Limited Magnum Super Distributors India Private Limited Chinnar Incube Center 2

Q3.What is your training center Address?

Ground Floor Chinnar Incube Business Centre, Chinnar Fortune City, Near Brindivan Hotel Hoshangabad Road,
Bhopal

Q4. What is training Partner Name?

Magnum Super Distributors India Private Limited

Q5.What is your training Partner Address?

I, Vaishali Nagar, Kotra Sultanabad, Bhopal - 462003 (M.P.) India

Q6. What is SSC?

Sector Skill Councils (SSCs) are industry-led bodies, who would be responsible for the defining the skilling needs,
concept, processes, certification, and accreditation of their respective industry sectors.

Q7. What is Your SSC?

The Telecom Sector Skill Council (TSSC) is a Non-Profit Organization, registered under the Societies Registration
Act, 1860. We are an industry led apex body, jointly set up by The Cellular Operators Association of India (COAI),
Indian Cellular Association (ICA) & Telecom Centres of Excellence (TCOE) to ensure adequate availability of
skilled manpower to boost growth and productivity in the Telecom Sector. Set up under the aegis of the National Skill
Development Corporation, TSSC has members from the various Telecom industries, Academia, Industry associations
(such as COAI, ICA, AUSPI & TAIPA) and representation from the Government (DeitY) as well.

Q8. For which job role your training center applied?

Customer Care Executive (Telecom Call Centre)

Customer Care Executive in the Telecom industry is also known as Customer Service Representative/ Customer
Service Associate / Customer Service Advisor / Customer Relationship Officers / Call Centre Executive .Individuals
at this job provide customer service support to an organization by interacting with their customers over the phone.
They also handle, follow and resolve customers queries, requests and complaints in a timely manner

Q9. What is course duration of applied job role?

Theory - (80hrs) + Practical-(120 hrs) + Entrepreneurship and Soft skills-(40 hrs) = Total = (240Hrs)

Q10. What minimum qualification candidates require for this job roles?

10+2 or equivalent

Q11. What Maximum qualification candidates require for this job roles?

Graduate in any stream

Q12. How many lab your center have?

3 LABS

1 Computer Lab (Room 1)

2 Job Roles Lab (Room 2 & 4)

Q13. Which type of lab are used in this job role

Hybrid Class room

Q14. What is Hybrid Classroom?

Hybrid Classroom is Lab which can use as classroom and lab in single premise to conduct training.14.

Q15. How many Classroom your center have?

Zero

Q16. What is NSDC?

National Skill Development Corporation (NSDC) is a one of its kind, Public Private Partnership in India, under the
Ministry of Skill Development & Entrepreneurship (MSDE). It aims to promote skill development by catalyzing and
creation of large, quality, for-profit vocational institutions. NSDC was set up as part of a National Skill Development
Mission to fulfill the growing need in India for skilled manpower across sectors and narrow the existing gap between
the demand and supply of skills.

Q17. What is MSDE?

The Ministry for Skill Development & Entrepreneurship (MSDE) has been formed to focus on enhancing
employability of the youth through skill development. The Ministry is responsible for co-ordination of all skill
development efforts across the country, removal of disconnect between demand and supply of skilled manpower,
building the vocational and technical training framework, skill up-gradation, building of new skills, and innovative
thinking not only for existing jobs but also jobs that are to be created. The Ministry aims to Skill on a large Scale with
Speed and high Standards in order to achieve its vision of a 'Skilled India'

Q18. What Area your center has?

More than 2000 Sq feet

Q19. What is Centre Accreditation?

Centre Accreditation is a process that helps in effective management and delivery of the competency-based training
aimed at overall development of the trainees. The Centre Accreditation ensures that the Training Centre (TC) has met
prescribed qualitative standards, which have been pre-set by the respective SSCs. It involves a combined mechanism
of self-evaluation by the TCs and an external evaluation by a Third Party Inspection Agency to determine if the
prescribed qualitative standards are met by the TC.

Q20. What is NOS?

National Occupational Standards (NOSs) specify the standard of performance, knowledge and understanding when
carrying out a particular activity in the workplace. Each NOS defines one key function in a job role. Example: For a
Sales Associate, one of the NOS would be to 'To help customers choose right products

Q21. What is QP?

A set of NOSs, aligned to a job role, called Qualification Packs (QPs), would be available for every job role in each
industry sector. These drive both the creation of curriculum, and assessments. These job roles would be at various
proficiency levels, and aligned to the NSQF. Example would be Qualification Pack of a Sales Associate

Q22.What is National Skill Qualification Framework (NSQF).

The National Skills Qualifications Framework (NSQF) is a competency-based framework that organizes
all qualifications according to a series of levels of knowledge, skills and aptitude. Presently, more than 100 countries
have, or are in the process of developing national qualification frameworks.

Q23. What is a Centre Accreditation Application Form (CAAF)?

Centre Accreditation Application Form (CAAF) is a type of Self-Assessment Report that the Training Centre (TC) is
expected to submit. CAAF allows the Inspection Agency to ascertain if the applicant TC provides sufficient evidence
and information for scheduling an on-site visit. The Centre has to submit it online in the prescribed CAAF format.
The CAAF contains all the relevant evidences/documents/pictures of the required parameters, such as infrastructure,
machinery, tools and equipment.

Q24.Who is your center Head?

Naushad Alam
Q25. Who is your center SPOC?

Palash Sharma

Trainers

1. Rupesh Jain
2. Sudhir Vishwakarma

STAFF

1. Prashant Verma - MIS Coordinator

2. Receptionist/ Front Office Coordinator - Anmika Mishra
3. Nitesh Yadav Mobiliser
4. Sohail Ahmed Khan - Placement Coordinator
5. Manoj Jaiswal - Administration Officer
6. Tabassum Bano - Counselor