Professional Documents
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Satisfaction
NOLAN GRAY / MARCH 28, 2013 / BLOG (HTTP://WWW.JOBSCIENCE.COM/CATEGORY/BLOG/)
As an HR professional, do you ever think how much easier your job would be if all of the employees
were satis ed? If all the staff you interact with loved their jobs, youd probably love yours more as
well. While there are some workers that are determined to be dour at work, most employees would
appreciate your efforts to make them happier on the job.
2. Positive Work Environment An upbeat workplace is a necessity.If the workspace isnt positive
(http://www.standard.net/stories/2013/03/12/keep-good-employees-through-positive-work-
environment), you cant expect the workers to be. Encouraging one another, avoiding
micromanagement, giving positive feedback and ensuring criticism is constructive are all ways to
keep the environment a place where employees can do more than survive they can thrive!
3. Provide Competitive Bene ts Fair wages are important, but competitivebene ts are also critical
to keeping your workforce satis ed (https://www.metlife.com/about/press-room/index.html?
compID=96584). If your bene ts package is thin, employees may look for other opportunities with
rms that are more generous. Beyond insurance, bene ts such as ex time, paid holidays and
personal days are important factors to employee satisfaction.
4. Workforce Engagement Employees that dont nd their work interesting or dont feel they are
contributing to the mission of the rm will not be engaged. For employees to be satis ed, they must
feel like they are part of something bigger than just what their individual work tasks are. Include
staffers in goal setting and how they t in the corporation fabric toincrease engagement
(http://www.ancile.com/blog/employee-engagement-and-the-bottom-line/)and satisfaction.
5. Develop Skills Everyone needs something to working toward. Stagnation is unful lling.
Employees have more potential than their current level of functionality. Encouraging employees to
ful ll that potential will increase engagement and satisfaction. Whether itstraining opportunities
(http://thinkbluethinking.com/blog/wordpress/?p=354), mentoring, online courses or external
training, encourage staff to always be improving their skills!
6. Recognition & Rewards Employees enjoy an atta-boy and it need not be a public show to mean
something to employees. Encourage supervisors and managers to acknowledge employees deeds on
a daily basis. Also implement a formal program company-wide to recognize top achievers in every job
category. Healthy competition can boost morale, encourage hard work andincrease satisfaction and
retention (http://jobscience.com/company/blog/5-tricks-supercharge-employee-retention).
7. Track Job Satisfaction Dont sit back and just hope that employees are satis ed put some data
behind it (http://jobscience.com/company/blog/3-excuses-hr-gives-avoiding-data-driven-workforce-
behavior-predictions). Offer anonymous online surveys ormobile surveys to effectively track
(http://www.instant.ly/blog/2013/03/how-to-develop-an-effective-mobile-survey-sample/)how
employees feel about bene ts, recognition, supervisor feedback and other aspects that contribute to
employee satisfaction. This allows you to improve, tweak and monitor satisfaction levels to reduce
turnover and save the company money.
HR professionals have one of the most challenging jobs in a business because your job is considering
everyone elses job and how well they like it, how likely they are to quit or how their attitude affects
coworkers. Increasing employee satisfaction through these and other measures can make your job
(and everyone elses) more satisfying and ful lling!
EMPLOYEE SATISFACTION (HTTP://WWW.JOBSCIENCE.COM/TAG/EMPLOYEE-SATISFACTION/)
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