1.

Security Commission Malaysia

The Securities Commission Malaysia (SC) is a statutory body entrusted with the
responsibility of regulating and systematically developing the Malaysias capital markets. It
has direct responsibility in supervising and monitoring the activities of market institutions
and regulating all persons licensed under the Capital Markets and Services Act. SC
established on 1 March 1993 under the Securities Commission Act 1993, is a self-funding
statutory body with investigative and enforcement powers. It reports to the Minister of
Finance and its accounts are tabled in Parliament annually. It has the power to investigate and
enforce the areas within its jurisdiction. The SC is a self-funding organisation where its
income is derived from the collection of levies and application fees.

The SCs objective is to promote and maintain fair, efficient, secure and transparent securities
and futures markets and to facilitate the overall development of an innovative and
competitive capital market.Create commercial and legal certainty for each persons functions
and responsibilities.Ensure adequate investor protection and promote a flexible regulatory
Framework.Encourage competition among market,intermediaries based on efficiency and
Professionalism.Promote operational efficiency,uphold market integrity and enhance market
transparency.

The SCs role are supervising exchanges, clearing houses and central depositories.Registering
authority for prospectuses of corporations other than unlisted recreational clubs andapproving
authority for corporate bond issues.Regulating all matters relating to securities and futures
contracts,take-over and mergers of companies.Regulating all matters relating to unit trust
schemes.Licensing and supervising all licensed persons,encouraging self-regulation and
ensuring proper conduct of market institutions and licensed persons.

2.Federation of Malaysia Consumer Associations

The Federation of Malaysian Consumers Associations, better known by its acronym

FOMCA, is a national nongovernmental organization that is voluntary, nonprofit, non-
political and civicoriented. It is the umbrella body of registered consumer associations in
Malaysia. FOMCA, founded on 10th June 1973, links the activities of consumer
associations in Malaysia as well as at the international level and works towards strengthening
consumer protection through lobbying, networking, representation, campaigning and
education. FOMCAs work is focused on empowering consumers in the context of a
developing country with a growing consumerist society. In this regard, it goes beyond the
traditional role of consumer protection in the marketplace, which has been called the value
for money approach. Instead, FOMCA advocates a value for people, value for
environment and value for money paradigm. The formation of numerous consumer
associations by the early 1970s such as the Selangor Consumer Associations, Consumers
Association of Penang, Consumers Association of Sarawak, Consumers Association of
Negeri Sembilan, Consumers Association of Kedah, Perak Consumer Association and
Consumer Association of Malacca resulted in the government calling for the establishment of
a federation for consumer associations to coordinate their advocacy
activities.
 The main objectives and roles of FOMCA are to serve as the coordinating, consultative and
advisory agency of its registered member consumer associations in Malaysia.Address and
advocate the consumer interest in order to promote consumer welfare.Resolve consumer
issues through policy development and advocacy.Provide representation for member
associations to deal with the government. Disseminate consumer information and undertake
consumer education. FOMCA also represents the consumer interest in policy making and
policy implementation in various ministries and agencies such as the Ministry of Domestic
Trade and Consumer Affairs, the Ministry of Health, Ministry of Finance, etc.

FOMCA role are researching consumer issues and its implications on people.Promote and
conduct consumer education.Advocate for better consumer protection.Where required,
conduct product testing

3.Tribunal Consumer Claim Malaysia

The Tribunal For Consumer Claims Is An Independent Body Established Under Section 85,
Part XII Of The Consumer Protection Act 1999. The Tribunal Operates Under The Ministry
Of Domestic Trade, CoOperatives And Consumerism. The Tribunal For Consumer Claims Is
An Independent Body Under The Consumer Protection Act 1999 (Act No. 599) (Hereafter
Referred To As The Act) With The Primary Function Of Hearing And Determining Claims
Filed By Consumers Under The Act .

The Primary Objective Of The Tribunal Is To Provide An Alternative Forum For Consumers
To File Claims In A Simple, Inexpensive And Speedy Manner. With The Existence Of The
Tribunal, Consumers Can Now Seek Redress Against Unscrupulous/Unethical Traders And
Suppliers Of Goods.

Tribunal plays a very important part in modern government and they deal with a wide
diversity of matters (Peter Cane, 1986). Outside the ordinary courts of law there is a host of
special statutory tribunals with jurisdiction to decide legal disputes. They are one of the by-
products of an age of intensive government, and in particular they multiply under the welfare
state (H.W.R.W., 1971). Nowadays, public administration deals with many public complaints
and claim such as dissatisfaction on the administration of public services. Because of public
complaints and claim, government established an institution or agency to refer and resolve
these complaint and claims. That is because the Tribunal Administrative has been established
for adjudication of these disputes.