Short Questions for viva-voce exam

Quality Engineering (2181920)

1. What do you mean by "Quality"?

2. Explain some examples which prove the definition of Quality.
3. How will you define quality engineering?
4. Quality means Conformance to requirements. True or False.
5. Explain Jurans definition of Quality.
6. Explain Crosbys definition of Quality.
7. Explain Feigenbaums definition of Quality.
8. Explain Demings definition of Quality.
9. Explain Brohs definition of Quality.
10. Explain Taguchis definition of Quality.
11. Define Quality in the terms of IBM.
12. Define Quality in the terms of ISO 9000:2000.
13. How many types of dimensions of quality?
14. Explain the performance in terms of dimensions of quality.
15. Explain the conformance in terms of dimensions of quality.
16. Define the term Reliability.
17. Define the term Durability.
18. Define the term Serviceability.
19. What do you mean by historical evolution of quality?
20. What do you mean by Quality Assurance?
21. What do you mean by Quality Control?
22. What is difference between QA & QC?
23. Define the term TQM.
24. Explain Dr, Joseph Jurans Quality trilogy?
25. What is the role of Kaoru Ishikawa in Quality Control?
26. How many types of tools in QC?
27. Give the name of 7 QC tools.
28. Explain any three type of QC tools?
29. Give the applications of QC tools.
30. Which type of diagram is use to identify and understand cause-effect
relationships?
31. What is the contribution of Ishikawa in the field of quality?
32. What is the contribution of Crosby in the field of quality improvement?
33. Give the importance of cause and effect diagram.
34. Give the name of Quality management tools.
Explain the followings:
35. Affinity diagram
36. Relationship diagram
37. Matrix diagram
38. Tree diagram
39. Arrow diagram
40. Process Decision Program Chart (PDPC)
41. Matrix Data Analysis Diagram
42. What is 5S?
43. Explain 5S technique as quality control tool.
44. Give the Japanese names of 5S.
45. Give the names of 7S.
46. What do you understand by Kaizen?
47. Give the meaning of Kaizen in short form.
48. Explain three pillars of Kaizen for continuous improvement.
49. What is Poka-Yoke?
50. Define the principle of Poka-Yoke.
51. Which types of costs are associated with quality?
52. What is the ISO?
53. Cost of quality= Cost of _________+ Cost of __________.
54. What are the benefits of ISO systems?
55. Which award is given in India for Quality improvement program?
56. What is TQM?
57. How to implement TQM?
58. Explain the barriers of TQM implementation.
59. Define the different approaches of TQM by management Gurus.
60. What is the need of designing steps for Quality?
61. What do you mean by concurrent engineering?
62. Explain the concept of concurrent engineering.
63. What are the elements of concurrent engineering?
64. Give the advantages of concurrent engineering.
65. Give the full name QFD.
66. What do you understand by Quality Function Deployment (QFD)?
67. Is QFD quality tool or planning tool?
68. What are the major elements of quality structure?
69. What do you mean by FMEA?
70. Give the objectives of FMEA.
71. Explain steps of FMEA.
72. Which are the benefits of FMEA?
73. Why we need to study the design of experiments?
74. What is Design of Experiments?
75. Explain the structure of DOE.
76. Explain methods of DOE.
77. What is Taguchis philosophy?
78. Explain three steps of quality by design.
79. How robust design can be achieved?
80. What are the steps in experimental design?
81. Define the term JIT.
82. Explain the concept of Just in Time for manufacturing.
83. What are the advantages of JIT?
84. Which tools and techniques are adopted for JIT implementation?
85. Define the term Lean manufacturing.
86. What are the different waste that should be eliminated to achieve lean
manufacturing?
87. What are the advantages of lean manufacturing?
88. What are the limitations of lean manufacturing?
89. Explain the term Agile Manufacturing.
90. Explain the world class manufacturing with its characteristics.
91. Define the term TPM.
92. Which three parameters are improved through TPM?
93. Give the name of pillars of TPM.
94. Explain TPM implementation methodology in short.
95. What is Benchmarking?
96. What is Business Process Re-engineering (BPR)?
97. What do you mean by six sigma?
98. Explain the different methodology adopted to achieve six sigma?
99. What are the benefits of six sigma?
100. What do you understand by service? List out different service sectors.