Professional Documents
Culture Documents
So" it's a risk factor that the FTC might interview former employees?
What is this, the Sopranos???
Unfair Practices
An act or practice is unfair where it
causes or is likely to cause substantial injury to consumers;
cannot be reasonably avoided by consumers; and
is not outweighed by countervailing benefits to consumers or to
competition.
Deceptive Practices:
An act or practice is deceptive where
a representation, omission, or practice misleads or is likely to
mislead the consumer;
a consumers interpretation of the representation, omission, or
practice is considered reasonable under the circumstances; and
the misleading representation, omission, or practice is material.
Up until two weeks ago all of FleetCor's Fuelman Credit Cards were
marketed to governmental agencies as:
Yet this effort is too little too late, as the internet is still riddled with
marketing material saying no fees ..like this
Click to see what this looks like in real-life full size print!
/wp-content/uploads/2017/04/Fuelman-Scan-of-actual-size.pdf
Other credit card companies terms and conditions are available upon
application and are printed to be legible in a reasonable sized font.
https://www.onlinecreditcenter6.com/eapplygen2/load.do?cHash=38521181415&subActionId=
1000&langId=en&intcmp=chevrontexacoapplyplcc
All the following fees are assessed in the context of paying your bill.
The above is just an example of some of the fees that FleetCor imposes on
its customers. There are many more. Notice the words in the disclosure
reserves the right to charge vs. a simple "will be charged."
Rebate/Volume Discount
$3.25 a gallon??? That means that FleetCor has reserved for itself the
ability to opt out of paying rebates since October of 2014. Do they disclose
this anywhere to any of their customers?
By the way, no other player in the fuel card industry does this! A FleetCor
exclusive!
https://www.eia.gov/dnav/pet/pet_pri_gnd_a_epmr_pte_dpgal_m.htm
Watch your invoices. They are always adding fees and charges for
items not requested or signed up for. Yes, they will remove them if you
notice and call them up. Of course they say, pay the full invoice so you
won't have any fees or late charges and they will credit you back the
next month. I have received interest charges for late payments despite
paying on time.
* Note that despite the sell side touting that FleetCor has an "A" rating
with the BBB, this has nothing to do with the business, but merely the
attention the company gives to published complaints. (Last year the
company had an F). It is amateurish how the sell side references FleetCor's
BBB grade letter to defend the company, while ignoring the content from
volumes of clearly written customer complaints, which all support the facts
in this report.