AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
1 Hello Hello I had the feeling that she Greeting the
wanted to talk with patient:
someone. It is necessary
(Connected (Looks at me in order to
eye contact directly with gauge interest
while nonaggressive in start for
aproaching in eye contact.) conversation.
a
nonguarded
manner)

2 My name is Yes, not I felt well when he Introducing

AaLona, Im a problem answered and approved oneself and
nursing talking with me. establishing
student at a contract:
Mott, (The client It should be
and I would showed done when
like to talk peaked meeting
with curiosity the client for
you and get but accepting the first time in
some expression in order to have
background her face. He an appropriate
information is calm and start
about why has a for a
youre here. soft speech) therapeutic
Would communication
you be willing .
to talk to me
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
about some of
that?

3 Ok, thank you. Yup! Thats Thinking about how to Identifying

. Your name is me! start the conversation the patient /
Rachel right? and getting straight Giving
to the point without recognition:
( We walked (She showed being too invasive, and potentially Shows to the
down the hall open attitude, offended her or causing an episode client that the
together to the and a well of agitation. nurse wants to
smaller day groomed recognizes her
room for appearance) as an
privacy) individual, as a
person.
4 How are you Im ok Trying to initiate the Broad
. today? conversation. opening
question:
(Leaning (She seems
forward, tired, but Gives the
making interested to client the lead
eye contact) start the in the
interview) interaction ,
and it may
stimulate
her to take the
initiative.
5 Would you like The reason Satisfied that she Broad
. to tell me a why Im here understood my question opening
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
little about is because Im and was willing to question:
yourself, what bipolar and open up to the
brought you things have conversation. Gives the
here? or what just been client the lead
is happening really in the
to you if you overwhelming interaction ,
want to share . Ive been in and it may
it with me? my depressed stimulate
phase for way her to take the
(Using SOLER longer than initiative.
technique of usual.
active I had have
listening) several
suicidal
attempts in
my
life, and and I
came here
because I was
having those
same
thoughts. I
came
voluntary
here.

6 Youve been I walked in on I understood feeling overwhelmed Restating:

. feeling my dad and and not being able to trust people
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
overwhelmed stepmom that you should be able to trust. The
and depressed talking shit restatement
right? Can you about me so I encourages
tell me more left and the
about that? moved in with client to
my friend. Im continue, and
(Active trying to let the
listening. juggle all of client know
Genuine this new stuff that he or she
interest. ) and Im communicated
bombing at the idea
school. I was effectively.
on the Deans
list last
semester. Im
really tired.

(Her voice
speeds up and
she seems
frustrated and
sad)

7 What ways I get Adderall Trying to know more Exploring:

. have you tried and Vicodin
with coping from my meds about the situation. Allows the
with stress and from my nurse to gather
feelings of friends. more
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
being Sometimes information
overwhelmed? they help. I regarding
like to take important
(Active long drives. topics
listening ) Im not mentioned by
confrontationa the client.
l and I like to
get away. I try
to talk to
Meghan
sometimes
but I dont
think she
knows what to
do, so thats
how I ended
up here

(The sadness
continue)
8 You say you In North I was feeling empathy Placing event
. tried it before Carolina when for her. She had so much in time or
to kill yourself? I lived with my going on in his life.
When was the dad in 2014, sequence:
previous time then I had Putting events
that you had suicidal in proper
also tried it? thoughts in sequence
2015 and I helps both the
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
(Active voluntarily nurse
listening ) was admitted. and client to
I just found see them in
out I was perspective.
positive for The nurse may
HSV. gain
information
(Very about
cooperative recurrent
and patterns or
providing themes in the
detailed clients
information behaviors.
about herself)

9 I imagine how Yes it is, and Im feeling empathy, and Emphaty:

. hard should its hard thinking how can I help.
be for you to connecting When
have this two with people. empathetic,
diseases. Im in a group the
on Facebook nurse is
(Active with people nonjudgmental
listening ) with HSV and , sensitive,
we hookup open, and
and I really capable of
liked this boy imagining
and he was another
fucking with persons
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
so many of experience.
the girls in
that group. I
only date
people with
HSV.

(Confused,
frustrated,
sad)

1 So the young Exactly! Hes Im realizing her support Seeking

0 man you were really a piece clarification:
. dating has of shit, but we system is falling apart, including her
been hooking never really father and now her boy friend. It helps the
up with people talked about nurse to avoid
in your social being making
circle? exclusive but assumptions
(Active we were that
listening ) spending so understanding
much time has occurred
together since when
I moved up it has not.
here. I
thought our
relationship
meant more
to him.
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT

(Confused and
depressed)

1 Communicatio I dont know. I His depressive disease Presenting

1 n is dont think I makes her disoriented. reality:
. everything. So should say
if you tell her anything. Its Clarifying
how you probably just misconception
actually feel over. s that
do you think client may be
he would be (Poor expressing.
open to judgement) Intents to
discussing the indicate an
status of your alternate
relationship? line of thought
(Active for the client to
listening consider.
techniques )

1 We talked Yes I know but She is having poor Non

2 earlier about it is something judgment about the therapeutic:
. how you like to very difficult significance of not being direct and
get away to explain, the addressing people/issues. It could be non
when you pain inside therapeutic
have issues my brain, the because Im
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
with people. depression, it Rejecting and
Do you think is difficult to refusing to
youre doing think clearly. consider or
that with this Id rather not showing
situation and deal with it. contempt for
with moving the
away from (Frustrated, clients ideas
your dad and sad) or behaviors.
stepmom? Im also
Probing or
(Small frown) persistent
questioning
client.

1 What do you Well my I feel like the client is determined to Exploring:

3 think could be prescription not address the issues head on.
. some healthy meds here Allows the
ways to help, and nurse to gather
release some taking long more
of the tension walks to get information
that you have some of the regarding
bottled up mania off. important
dealing with topics
these people (Continues mentioned by
and issues? willing to give the client.
information
( Light about her)
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
surprised
expression
after the
clients
answer)

1 What about I dont want I believed she feels trapped and I Giving
4 communicatin to, but I feel am information:
. g with your like I should maybe helping her in
dad and with just get it all some way to escape from Increases the
the young out because it. clients
man? its not knowledge
helping about a topic,
(Trying to be keeping it al let the client
explicative) in. Here know what to
at the expect, and
hospital, they builds
let us talk trust with the
in groups, to client.
have a way
to share each
other our
problems. It is
necessary
to have
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
therapy
groups,
that can help
sort through
some things
that I want to
say.

( Showing
hopeful
interest)

1 Have you ever Yes, I was I realize that that the Encouraging
5 participated member of a comparison:
. patient is willing to talk
in therapy therapy group and she trusts me. The
groups in the at the places client benefits
past and that in North from
has helped Carolina, but making this
you not since Ive comparisons
with your been here, because she or
depression? Ive been she might
needing recall past
(Active someone that coping
listening ) listens strategies that
to me. It is were effective
why Im here. or remember
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
that she has
(Increased survived a
interest in similar
talking about situation.
it)

1 I understand Ok thanks. Trying to explain that Accepting:

6 what you
. mean. people in this hospital is An accepting
(Showing willing to help her when response
There are interest of the she needs it. indicates
meetings and possibility of I believe that he really the nurse has
groups being feels lonely and heard and
here, and you helped in the desperate for communi- follow
will have the hospital) cating with someone the train of
opportunity to willing to listen. thought. It
talk and does not
express your indicate
feelings. But agreement but
always is
remember you nonjudgmental
have .
the right to
call the nurse Giving
anytime you information:
need it and Increases the
ask for clients
help or knowledge
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
something about a topic,
else you let the client
need. Even know what to
when you expect, and
leave here builds
there are trust with the
resources that client.
we can help
you find so
you have help
now that
youve moved
here.

(Trying to be
explicative)

1 Do you believe I dont know if Thinking in orienting the Encouraging

7 that maybe it would expression:
client to find a support
participating in relieves 100% system that help her to Asking the
therapy from resolve her emotional client to
groups can my depression problems. consider
help you to but it people and
deal may help events in light
with your something. of her
problems, own values ,
as it has in the (Slightly the nurse
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
past? hopeful, but encourages
not the client to
(Active convinced) make her
listening ) own appraisal
of the
situation.

1 Tell me what No I dont Thinking also that Exploring:

8 activities you work, Im just having a passive life
. normally do? in school now, style doesnt help to her Allows the
Do you work? but I havent disease. nurse to gather
been going. more
(Active information
listening ) (Flat regarding
expression) important
topics
mentioned by
the client.
1 And, what I like to hang Feeling that she wanted Encouraging
9 about doing out with to find help in a expression:
. activities to Meghan and therapeutic group as
help you her daughter she did in the past. Asking the
distract at the house, client to
yourself from it could help consider
your for people and
depression? moments but events in light
the of her
(Active depression own values ,
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
listening ) always come the nurse
back. Thats encourages
why I came the client to
here because I make her
have to find own appraisal
something of the
else to help. situation.

(The sadness
expression
continues)
2 I believe that Yes, I know. I I wanted to remark Making
0 the fact that dont want to the positives aspects observation:
. you stay in this about herself, and his
recognized space. accomplishments to It verbalizes
your increase his self-esteem. what the nurse
suicidal perceives
thinking and (Hopeless) when the client
decided cannot
to come to the
hospital verbalize or
seeking help it make
is a good themselves
point, and a understood.
positive
alternative you Formulating
chose instead a plan of
of harming action:
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
yourself. It may be
Wanting to get helpful for the
help and client
moving to plan in
towards that advance what
direction he or she
shows that might
you have so do in future
much hope. similar
You now have situations.
familiarity with
this process
here and know
that you can
come here for
help in the
future.

( Showing a
positive
attitude)

2 Seeking help, Thank you for I think that it is necessary Summarizing:

1 and coming listening to help her to visualize the
. here voluntary me. We should positive side of the Brings out the
to the probably get situation in order to give important
hospital. I wish back. some hope and points
you relief and (Grateful encouragement. of the
AaLona Robinson Process Recording March 20, 2017

NURSE CLIENT
the ability to expression) discussion,
continue increase
increasing awareness and
strength in provides a
dealing with sense
everything of closure at
that you have the completion
going on. of
each
(Trying to give discussion for
some hope) both client
and nurse.

2 Thanks for Youre It was a good conversa- Closing of

3 answering my welcome tion. I feel she wanted to the interview
. questions. (Standing up) talk and it may of helped her

(Smiling,
standing up)