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Audials One 11 Manual

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Contents

Installation & Setup 4


Installation FAQ 4 Installing from CD 4 Audials One USB Version 5 Updating
Audials One to the latest version 7 Transferring user data from one installation to another 8

Overview of Audials One 11

Symbols used by Audials One 14

Radio 19
Radio Basics 19 Recording basics 21 Listening and recording 22 Finding, listening to
and recording a station 22 Automatic mass recording by category 24 Saving a recently heard
song 25 Scheduling a radio recording 26 Avoiding duplicate media files 27 Managing
stations 27 Manage settings for radio stations 27 Adding a missing station 28 Problems
with radio stations 29

Searching for music and videos 31


Searching by keywords 31 Getting better search results with plugins 31

Music wishes: Getting music wishes fulfilled 33


Getting music wishes fulfilled 34 Adding songs to your wishlist that are not located in the artist
browser 35 Manage settings for wish recordings 36

Television 38

Podcasts 39

Music television 41

Streaming: Recording what you see and hear 42


Save music: Recording music while surfing 43 Direct recording into tracks 44 Sound
recording into tracks 44 Continuous sound recording 45 Save music recordings
automatically 46 Save video: Recording videos while surfing 47 Avoiding skips and stuttering
in videos 50

Converter 51
Converting media files 53 Converting an iTunes audio book 54 Installing the Audials
Tunebite CD Writer 55

Copy DVD 56
Copying a DVD 56

Media center 57
Media center Basics 57 Anywhere: Connecting to own and external media
collections 59 Copying and burning files 60 Burning a CD or DVD 61 Creating
ringtones 62

Player: Playing, editing and exporting media files 63


Creating a playlist 65

Setting an output format via conversion profile 66

Editing recordings 69
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Tag your media collection 69 Turning off tagging of recorded files 70 The Audio
Cutter 70 Cutting a song 71 Cutting individual songs from a continuous recording 73

Controlling the recording and converting process 75


Limiting the amount of recorded files 76

Troubleshooting 78
General troubleshooting steps 78 Audials One crashes 78

Options & Configuration 81


Improving performance: Setting a custom temporary files folder 81

Your personal Audials account 82

License Information 83
Retrieving a lost license key and the corresponding product version 83
| Installation & Setup | 4

Installation & Setup


Information concerning installing, updating and upgrading Audials One.

Installation FAQ
Answers to the most frequently asked questions relating to installing Audials One.

Questions & Answers


Can I install and use my product on several computers?
Yes, you can install your product on up to 3 computers using only one license key.

Restriction: It is not possible to run your product with the same license key on several
computers at the same time.

Where can I download older product versions?


You can find all older versions linked for download in the support forum: Version History.
What are the system requirements?
The system requirements are listed on the product download page.

Installing from CD
A CD installation is required if you acquired Audials One as a product box with an
installation CD.
Before you start installing:
Please ensure that your computer is connected to the Internet.
Disable your firewall and anti-virus programs during the installation.
Only by doing so can the installation be completed, as the installation assistant automatically
downloads the latest version of the software.
1. Insert the installation CD.
The installation starts automatically.
2. Follow the instructions through the installation procedure.
| Installation & Setup | 5

Note: To install the product, you must enter the activation key. The activation key is
printed on the case of the installation CD.

As soon as the installation is complete, Audials One starts up and can be used immediately.

Important: Please save the installation CD and activation key in a secure location. If you
should have to reinstall, you will require both.

Audials One USB Version


You can install Audials One to a USB device, e.g. a USB stick, a USB hard disk or a mobile
phone. This way, you can take Audials One with you wherever you go.
Audials One USB stores all its working data on that USB device. Simply connect the USB
device to any Windows PC, e.g. your friend's computer or your computer at work. Audials
One USB starts automatically and works without having to actually install the software on
that computer.

Audials One USB installation requirements


You need at least 400 MB of free disk space on the USB device to install Audials One. 1
GB free disk space is recommended.
USB 1.1 or later
USB device formatted with the FAT32 file system
PC with Windows operating system

Installing Audials One to a USB device


The regular product setup contains an option to install Audials One to a USB device.
1. Download the setup file.
2. Connect the USB device to your computer.
3. Open the download folder. Double-click the symbol of the setup file Audials_One-
Setup.exe to launch the installation procedure.
4. Select Installation for Experts and click Next >.
5. In step "Select installation type", select USB and choose your USB device from the list
of connected devices.
6. click Install. Follow the instructions through the installation procedure. This may take a
few minutes. Please wait.
7. When Setup is complete click Finish.
| Installation & Setup | 6

Restriction: Do not disconnect the USB device during installation and execution of the
USB version.

Working with Audials One USB


To run the USB version on a computer: Plugin your USB device to the computer. Audials One
starts automatically.

Note: Windows 7 users: Open the device folder and excute StartAudials One.exe
manually.

Notice the small symbol as part of the product logo which indicates you are running Audials
One USB.

Note:
Do not disconnect the USB device during installation and execution of the USB
version.
The first time you run the USB version with a computer, a driver setup may be
necessary. It runs automatically. Follow the given instructions.

Uninstalling Audials One USB


Audials One USB stores all its working data on a USB device. However, when you connect
that USB device to a computer to run Audials One USB, some additional information needs to
be stored on the computer, e.g. drivers and start menu and desktop shortcuts for convenience.

What to uninstall How to uninstall


Uninstall Audials One from USB device To remove Audials One USB from a USB
device, simply delete all the files from the
device using e.g. Windows File Explorer.
Remove all traces and information left on a Open the Audials One start menu entry and
computer after using Audials One USB click Help and Support > Clean Audials
One USB off the computer.

Questions and Answers for Audials One USB


I already have Audials One installed on my computer. Can I install on a USB device, too?
Yes, you can install on USB anytime and on as many devices as you want.
Where does Audials One USB store my new music and videos?
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All content which is recorded or converted with Audials One is saved to the USB device.
Can I run the USB version on the USB device (e.g. my mobile phone) itsself, without
connecting the device to a computer?
No, that is not possible.
Audials One USB runs very slow. What gives?
The performance of the USB version strongly depends on the speed of your USB connection
and USB device. It is recommended to use USB 1.1 or later. If Audials One takes long to
start or reacts slowly, also try working with a different USB cable or device.
How should I best format my USB stick?
We recommend to format the device with the FAT32 file system.

Updating Audials One to the latest version


If you encounter problems or errors with Audials One, you should make sure you have the
latest version of the software installed.
Updates are minor patches, provided to fix bugs and to improve the usability of products.
Updates only override internal program files. All your personal settings, output files, and data
like wishlists and favorites etc., will be preserved.

Note: Updates within the same major version number are free. Example: If you bought
Audials One version 11, updates to any version 11.x are offered for free.

To check which version you have installed


1. Start Audials One and open Options > General. Under group Product activation, click
About installed version.
The displayed About Dialog shows name and version number of your installed product on
the first line.
2. Compare your installed product's version number to the latest available version's number.
Installed version Where to find the latest version
Audials One 11.x (for example product download page
11.2.14807.700)
Audials One 10.x or older Version History

Note: If both numbers are equal, you don't need to update. You are already running the
latest version.

To update Audials One to the latest available version, if both numbers are not equal
3. Exit Audials One.
4. Download the setup file.
| Installation & Setup | 8

5. Open the download folder. Double-click the symbol of the setup file Audials_One-
Setup.exe to launch the installation procedure.
6. Select Standard installation, then click Install. Follow the instructions through the
installation procedure. This may take a few minutes. Please wait.
You are now running the latest version of Audials One.

Transferring user data from one installation to another


When for example upgrading from Audials 10 to Audials 11, or when moving Audials to
another PC, certain user data such as your radio favorites, subscribed podcasts, playlists and
storage settings, can be transferred to the new installation.

Important:
The following is strongly recommended to maximize the chance to transfer your user data,
in any situation, even a re-installation after a hard-drive failure.

Keep the old version installed, and install Uninstall the old version only after all your
the new version side-by-side, on the same user data is correctly transferred.
PC.
Sign up for an Audials account and keep Even if you install the software on another
your installation signed in, always. PC, or the old installation is lost for
example due to a hard drive crash, a great
part of your user data can be transferred via
Audials account. Additionally, the Audials
account lets you connect and transfer user
data also to your other devices, such as a
smartphone.

Table 1: Diverse user data and its corresponding ways to transfer

Type of user data Installation on same PC Installation on different PC


Favorites (radio stations, automatically semi-automatically (via
podcasts, music tv) Audials account)
User playlists automatically semi-automatically (via
Audials account)
output storages, including automatically semi-automatically (via
folder and naming rules Audials account)
Anywhere devices automatically semi-automatically (via
Audials account)
Media collection automatically -
| Installation & Setup | 9

Type of user data Installation on same PC Installation on different PC


Automatic playlists automatically -
(including Last 1000)
Reviewed state of automatically -
recordings
Wishlists manually (Importing and manually (Importing and
exporting wishlists) exporting wishlists)

Questions and Answers about Upgrading


Why use an Audials account if all my data was transferred automatically, during installation?
Even if you install the software on another PC, or the old installation is lost for example due
to a hard drive crash, a great part of your user data can be transferred via Audials account.
Additionally, the Audials account lets you connect and transfer user data also to your other
devices, such as a smartphone.
My old installation is already uninstalled, or lost due to for example a hard-drive issue. Can I
get my old user data back?
Only if you had been signed in to your Account, with your old installation. The procedure
equals the one listed in Table 1: Diverse user data and its corresponding ways to transfer on
page 8, under installation on a different PC

Upgrading from Audials 10 to Audials 11


Upgrade from Audials 10 to Audials 11 and transfer your user data, such as your radio
favorites, subscribed podcasts, playlists and storage settings.
1. If Audials 11 is already installed and running, close it. Start Audials 10.
2. Sign in to your Audials account with Audials 10.
If you don't have an account yet, you can sign up now. See Your personal Audials account
on page 82 for more information.
3. Export all data marked as manually (export, import) in Table 1: Diverse user data and its
corresponding ways to transfer on page 8.
4. Close Audials 10.
5. If you haven't done so already, download and install Audials 11. See Downloading and
installing Audials One for instructions.
You can now begin to transfer data into Audials 11:
6. Start Audials 11.
7. Sign in to your Audials account with Audials 11.
All data marked with semi-automatically (via Audials account) in Table 1: Diverse user
data and its corresponding ways to transfer on page 8 now becomes available.
| Installation & Setup | 10

8. Import all data marked as manually (export, import) in Table 1: Diverse user data and its
corresponding ways to transfer on page 8.
All available user data is now transferred to Audials 11.
| Overview of Audials One | 11

Overview of Audials One


Get an overview about the main user interface of Audials One and get to know the framework
of your Audials One.
The interface of your installed product might differ in details, but the basic structure is the
same.

Figure 1: Main user interface of an Audials product (Audials One Platinum)


| Overview of Audials One | 12

Navigation
Audials One is organized in views. Each view offers you special features. Switch views and
get to know the different functions of Audials One.

Feature view
Each view provides information for and control over specific tasks.

Player & Tags


In this area you find the playback controls as well as information about the currently selected
media file, radio station, music TV channel or podcast. Here, you can edit or add tags.

Playlist
All recorded files appear here. Here, you can listen to and watch your media files, create
playlists, export media files or edit your songs.

Status line
The status line provides information about the current state of the ongoing recording and
processing activities.

In process
Click to see a detailed processing list. The processing list always shows the state of all files
currently being processed. Click to minimize the detailed processing list.

Format
Click to open the Output format dialog and select wether you want your files to be converted
automatically, or not.
| Overview of Audials One | 13

Filtered
Click to open the Filter for Radio and Music wishes dialog. The filter always shows the
number of files that have been filtered due current filter settings.

Storage
Click to set target folder for your recordings. All recordings will be saved to the selected
storage.

Account, Options & Help


Sign in with your Audials Account, customize Audials according to your needs or find
information, answers and step-by-step instructions in this manual.
| Symbols used by Audials One | 14

Symbols used by Audials One


This topic lists important symbols used by Audials One and explains their meaning.

What are icons?


Small pictures or symbols on the user interface are called icons.
Icons can represent functions, features or content.
See more symbols ...

General symbols used throughout Audials One

Table 2: General symbols used throughout Audials One. See more symbols ...

Symbol Description Meaning


This symbol denotes buttons, with which you may add
Plus sign various elements, such as stations, wishes, podcasts or
files.
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
X
media files from the player. Deleting files means they
will be deleted from your computer irretrievably.
This symbol denotes buttons, with which you may
Minus remove various elements. For example, you may
remove media files from a playlist.
This symbol denotes buttons, with which you can stop
running processes. You can stop individual recording
Hand
and conversion processes, or you can click Stop all
to stop all recordings and processes currently running.
This symbol labels buttons, with which you can start
Arrow recordings and other processes like downloading and
converting.
File folder This symbol denotes folders.

Figurine This symbol denotes artists.


| Symbols used by Audials One | 15

Symbol Description Meaning

Note This symbol denotes songs.

CD This symbol denotes albums.


This symbol denotes popular songs in the artist
Text "Hit"
database.
Tag This symbol labels commands for working with tags.
This symbol labels the button for setting filter options. If
Filter
any filter is active, the button is highlighted in color.
This symbol denotes files that are currently being
Gear wheel processed by Audials One (cutting, tagging,
converting, ...).
This symbol denotes views and features that are
Yellow LED display currently active and ready for activities like recordings
and data transfer.
This symbol denotes views and features that are
Green LED display currently running with activities like recordings and data
transfer.

Symbols used for Internet radio stations

Table 3: Symbols used for Internet radio stations. See more symbols ...

Symbol Description Meaning


This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
Filled arrow
fuller the arrow, the greater the amount of songs that can
be recorded per hour.
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
Empty arrow
stations continuously and to cut out songs from the
continuos recording afterwards. How to record a station
continuously...
This symbol denotes stations that provide complete
Diamond
songs only, due to perfect cutting.
Green arrow This symbol denotes ongoing recordings.

Yellow arrow This symbol denotes stations which are recorded, but
their currently playing song will be discarded.
| Symbols used by Audials One | 16

Symbol Description Meaning


This is because the song would be incomplete, since it
began playing before recording was started. The station
will enter normal recording state as soon as a new song
begins.
Frequently asked questions about recording
This symbol denotes radio stations that are included in
Star
your favorites.
This symbol denotes the popularity of a station. The
Bar graph greater the number of bars indicated, the greater the
popularity among Audials One users.

This symbol indicates that some stations are hidden


due to customized settings for station quality. The eye
symbol vanishes if you change the quality settings back
List with eye
to default, or if you choose even less restrictive settings.
Click Manage stations to Manage settings for radio
stations.

This symbol labels the Pin button. Click the pin button
to pin the current category to the Home view. In future,
Pin
you can go to this category from the Home view with
just a single click.

Symbols used for Podcasts

Table 4: Symbols used for Podcasts. See more symbols ...

Symbol Description Meaning

List This symbol labels the podcasts menu.


This symbol labels the Pin button. Click the pin button
to pin the current category to the Home view. In future,
Pin
you can go to this category from the Home view with
just a single click.
| Symbols used by Audials One | 17

Symbols used for Converter

Table 5: Symbols used for Converter. See more symbols ...

Symbol Description Meaning


This symbol denotes files for which playback is
restricted in some way. For example, playback could
Padlock
only be possible on this computer, or only possible with
a valid music service subscription.
Red exclamation This symbol denotes files on which an error has
point occurred during playback or converting.

Symbols used for Wishes

Table 6: Symbols used for Wishes. See more symbols ...

Symbol Description Meaning


This symbol denotes wishes, and recordings which were
Magic wand recorded by the Music wishes view. You can Getting
music wishes fulfilled to get them fulfilled.
This symbol denotes the popularity of a certain artist.
Bar graph Song wishes for popular artists are generally fulfilled
faster than those by unpopular artists.

Symbols used in Media center

Table 7: Symbols used in Media center. See more symbols ...

Symbol Description Meaning


This symbol labels the button for adding files to the
List with plus
currently selected playlist.
This symbol denotes files that are neither audio nor
Photo
video files. This can e.g. be cover pictures (image files).
Yellow Anywhere This symbol denotes your Anywhere connection status.
display Yellow means active and waiting for data transfer.
Green Anywhere This symbol denotes your Anywhere connection status.
display Green means ongoing data transfer.
| Symbols used by Audials One | 18

Symbols used for the Player

Table 8: Symbols used for the Player. See more symbols ...

Symbol Description Meaning

This symbol labels the button whenever cutting


Broken scissors features are not available for a media file. Click the
button to find out more about why cutting is not possible
for the selected file.
Check mark This symbol denotes reviewed media files in a playlist.
This symbol labels the button for removing a media file
List with minus
from a playlist.

This symbol denotes linked audio files in a playlist.


Linked files are not saved on your computer.
Whenever you use the music search, you have the
possibility to add a link to your playlist instead of
Arrow in a square
actually downloading the file. Linked files can be
played as long as the URL is valid and your computer is
connected to the Internet.
You cannot edit tags of linked files.

This symbol labels the Edit menu. Select a media file


Pencil and open the edit menu to see all your edit options for
this file (for example cutting, tagging or normalizing).
Filmstrip with
This symbol denotes linked video files in a playlist.
arrow
This symbol denotes songs in your playlist that have
Dollar
been purchased from Amazon.

Symbol is not in this list?


The symbol you seek explanation for is not in this list? .
| Radio | 19

Radio
Listen to and record your favorite radio stations or record radio music by genre, country or
artist.

Figure 2: The Radio view: Find your favorite radio music, listen to it and record it.

Radio Basics
Get ready to explore the Radio features by learning the basics of Audials One's Radio view.

Getting started
Introduction to the basics of Audials One's Radio view.

Navigating through the Radio view


The Radio view organizes stations into categories, like for example music genres.
| Radio | 20

Navigating through the categories, you can always use the button to get back to the start
view. Use the button to go back to the previous category.
Mind the bread crumbs above to always see where you are at the moment. For example:
.
You can pin a category to create a link on the Home view. Navigate to the desired tab and
click . In the future, you can go to the category from the Home view with just a single
click.
Click above and select By popularity, by station (a-z), by recordability or by
bitrate to sort the list of stations. You can sort radio stations in any category.

Symbols used for Internet radio stations

Table 9: Symbols used for Internet radio stations. See more symbols ...

Symbol Description Meaning


This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
Filled arrow
fuller the arrow, the greater the amount of songs that can
be recorded per hour.
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
Empty arrow
stations continuously and to cut out songs from the
continuos recording afterwards. How to record a station
continuously...
This symbol denotes stations that provide complete
Diamond
songs only, due to perfect cutting.
Green arrow This symbol denotes ongoing recordings.

This symbol denotes stations which are recorded, but


their currently playing song will be discarded.
This is because the song would be incomplete, since it
Yellow arrow began playing before recording was started. The station
will enter normal recording state as soon as a new song
begins.
Frequently asked questions about recording
This symbol denotes radio stations that are included in
Star
your favorites.
| Radio | 21

Symbol Description Meaning


This symbol denotes the popularity of a station. The
Bar graph greater the number of bars indicated, the greater the
popularity among Audials One users.

This symbol indicates that some stations are hidden


due to customized settings for station quality. The eye
symbol vanishes if you change the quality settings back
List with eye
to default, or if you choose even less restrictive settings.
Click Manage stations to Manage settings for radio
stations.

This symbol labels the Pin button. Click the pin button
to pin the current category to the Home view. In future,
Pin
you can go to this category from the Home view with
just a single click.

Recording basics
Learn about the different ways to record a station, and about how Audials One displays a
station's recordability.

Recordability of radio stations


Whenever you record a radio station Audials One saves every played song as an individual
file. However, this works for stations that are suitable for recording with automatic song
cutting features only.

The recordability of a radio station is characterized by these arrows: or . The


fuller the arrow, the greater the amount of songs that can be recorded per hour.
Finding, listening to and recording a station

Mass recording and manual recording


The Radio view controls for Finding, listening to and recording a station (records the
selected station) and Automatic mass recording by category on page 24 (records
stations according to the current category as displayed on the button).
| Radio | 22

Figure 3: Radio view: manual or mass recording

Listening and recording


Audials One offers features for listening to and recording Internet radio stations in several
ways.

Finding, listening to and recording a station


Find a station by it's name and listen to it or record it.
1. Switch to the Radio view, located on the left side of the Audials One window.
2. Type the station name into the Search for stations box, and click the desired station in the
list of search results.

Note: Frequently asked questions about recording

You can now continue with further steps


3. To add the station to your favorites: In the radio toolbar click .
| Radio | 23

The station will be added to your favorites.


4. To listen to the station: In the Player, click .
Audials One starts to play back the station (see Figure 4: Detail from the Radio view on
page 23).
5. To record the station:
Recordability How to record

, , Click Record selected

Click the Record selected arrow, and


then click Record continuously.

Audials One starts recording the station.


To record an arbitrary set of stations of your choice
6. You can repeat steps 2 on page 22 and 5 on page 23 for any number of stations.
After a few minutes, Audials One finishes recording the first songs. All recorded files appear
in the Player.

The station is played back. You can start recording any time by clicking Record selected.

Figure 4: Detail from the Radio view

Table 10: Important symbols for recording radio stations

Symbol Description Meaning

Green arrow This symbol denotes ongoing recordings.

This symbol denotes stations which are recorded, but


their currently playing song will be discarded.
Yellow arrow This is because the song would be incomplete, since it
began playing before recording was started. The station
will enter normal recording state as soon as a new song
begins.
| Radio | 24

Symbol Description Meaning


Frequently asked questions about recording
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
Empty arrow
stations continuously and to cut out songs from the
continuos recording afterwards. How to record a station
continuously...
This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
Filled arrow
fuller the arrow, the greater the amount of songs that can
be recorded per hour.

If you record a station continuously, later you can cut out songs manually. Cutting individual
songs from a continuous recording

Frequently asked questions about recording


I cannot find the station I'm looking for. What can I do?
The station is not in our database. Adding a missing station.
What to do if the arrow stays yellow and no recorded songs appear in the Player?
In this case, the station you are trying to record is not sufficiently suitable for recordings
with automatic song cutting features. Stop the recording and click the Record selected
arrow, and then click Record continuously. Audials One will record the station until you
stop the recording. You can cut songs out of this long recording later.

Automatic mass recording by category


Audials One's Mass recording feature records multiple stations in parallel, according to the
currently shown category, such as a genre or country. Mass recording provides you with a lot
of new music, fast.

The Mass recording button changes according to the currently displayed category and
always tells you what will be recorded.
If you want to see all currently recording stations switch to the category Recording stations.
1. Switch to the Radio view in the navigation pane located on the left side of the Audials One
window.
2. Optional: If you want to edit the tags of your recordings: Set the output format to
Universal, videos for iTunes, Xbox, PS3 (MP3/MP4) and click OK.
...for editing tags
| Radio | 25

3. Click Genres and click a genre, for example Pop.


4. Click Mass recording (Pop stations).
Audials One selects popular stations from the genre Pop and starts recording.
After a few minutes, Audials One finishes recording the first songs. All recorded files appear
in the Player.

Example: Mass recording for your favorite stations


Use the mass recording to record all your favorite stations at once.
1. Switch to the Radio view in the navigation pane located on the left side of the Audials One
window.
2. Click Favorite stations.
3. Click Mass recording (All Favorites).
Audials One starts recording your favorite stations.
After a few minutes, Audials One finishes recording the first songs. All recorded files appear
in the Player.

Saving a recently heard song


When your are listening to a station Audials One creates a history which allows you to save
recently heard songs.
Here is how the history works:
The history lists recently played songs and goes back up to 10 songs.
The history only works for stations that are indicated as being suitable for recording.
The history button becomes visible as soon as one song has been played completely.
Click a song to save it.

Figure 5: The history shows a list of recently played songs

1. Listen to a radio station as usual.


The history button becomes visible as soon as the first song has been played completely.
2. Click History below the name of the station you are listening to.
| Radio | 26

3. Click the song you would like to save.


The song is saved and appears in the Player after a few seconds.

Scheduling a radio recording


You can program scheduled recordings to let Audials One record a certain radio station at a
given time, automatically.
1. Switch to the Radio view in the navigation pane, located on the left side of the Audials
One window.
2. Select the station you would like to create a scheduled recording for.
3. On the radio toolbar click > Create scheduled recording for selected station....
4. Choose a recording start date and time, and an end date and time.

Note: When choosing date and time, mind that Audials One works with your
computer's date and time settings. Make sure your computer's clock is not running slow
or fast.

5. Optional: In the Comment box, type a text to be able to tell this recording apart other
scheduled recordings.
6. Click OK.
Your new scheduled recording is now displayed in the list of scheduled recordings.
Audials One will automatically start and finish this recording at the given date and time.

Remember: Audials One needs to run to do scheduled radio recordings.

To see all your scheduled recordings click > Manage scheduled recordings. On the list
of scheduled recordings you can edit your recordings or simply check their status.

Frequently asked questions about scheduled recordings


Can I schedule recordings so that they are always recorded automatically (for example every
week)? Or do I have to schedule them again every time?
You have to schedule every single recording. Automatically repeated radio recordings are
not possible.
| Radio | 27

Avoiding duplicate media files


Recording processes sometimes create several copies of one song in your output folder. You
can avoid that by setting filters which are based on the files in your existing collection and on
the files already recorded by Audials One.

Restriction: The duplicate filter settings apply to views Radio and Music wishes, only.

1. In the Radio or Music wishes view, click Filtered on the status line on the bottom of
the Audials One window.
2. Select one of the following settings to avoid duplicate files:
Option Description
Incomplete songs and duplicates Audials One will compare the quality of a
new recording with the quality of its already
existing copy. The copy with inferior
quality will be overwritten (or discarded,
respectively).

Note: Reviewed recordings will never


be overwritten or discarded. Instead, an
additional copy will be created for these
files.

Incomplete songs, duplicates, live and Same as above, but: For existing files you
cover versions, and all existing reviewed have set reviewed, no additional copy will
songs (green check mark) be created.
3. Click OK.

Managing stations
You can adapt the amount and quality of stations being displayed and used for recording to
your needs, and add new stations to Audials One.

Manage settings for radio stations


You can specify settings for the quality and detection rate of radio recordings. Hide stations
with low sound quality or a certain stream type by specifying settings according to your
choice.
1. Switch to the Radio view in the navigation pane, located on the left side of the Audials
One window.
| Radio | 28

2. Below the radio station list click Manage stations.


The Manage stations dialog opens.
3. Change the settings according to your needs:
Option Note
Only stations that provide complete songs Get complete songs only. Only a few radio
stations fit this setting.
Only stations with very high audio Get songs from radio stations that provide a
quality high audio quality.
Balanced (good selection, good quality) Get songs from radio stations that provide
a good audio quality and a good detection
rate.
All stations Get songs from all available radio stations.
Audio quality and detection rate of the radio
stations will be mixed from low to very
high.
More settings >> Specify individual settings for quality and
detection rate or customize settings for mass
recordings.
4. Click OK to apply your new settings.
Your Manage stations settings are now active and effect the number of radio stations that are
being displayed in the Radio view.

Adding a missing station


There are two possible reasons why stations are not visible in the station list: The settings for
displaying stations are too strict, or the station is actually not yet in the station list. Learn step
by step how to add a station manually.
1. Find out the station's streaming URL.

Note: Usually, the streaming URL and the website URL differ from each other.

a) Visit the website of the radio station and open the stream with an external media player
(for example Winamp).
b) Copy the station's streaming URL from stream properties.
2. Switch to the Radio view in the navigation pane located on the left side of the Audials One
window.
3. On the radio toolbar, click > Add station manually....
4. Paste the station's streaming URL in the upper text box.
If a connection can be established, the station name will appear in the lower text field.
5. Click Add.
| Radio | 29

The station will be added to the list of stations. The station will be added to your favorite list
automatically.

I couldn't find out the streaming URL. What can I do?


Please try looking in our Forum for assistance. Other Audials users may be able to help you
find the streaming URL. Always provide the website URL of the station that you would like
to add.

Problems with radio stations


Can't find, listen to or record a certain station? Some helpful information for problems with
radio stations.

I cannot find a radio station


You could not find a certain radio station?
The station settings might be too strict. Manage settings for radio stations on page 27
The station might not be in our database. Adding a missing station on page 28

Audials cannot connect to a radio station --- Connecting ---


A station shows --- Connecting ---, but the connection fails.
The station may require a login. Visit the station's website to find out.
The station might be temporary unavailable. Try to connect to this station again in a few
hours.
The station stream changed. Visit the station's website to find out.
The station is not available anymore.

I cannot record songs from a radio station


You are trying to record a station but no recorded songs appear in the Player?
If the station shows a green arrow : The station is being recorded but the recordings
are being filtered. You can always see the number of filtered recordings in the status line,
on the bottom of the Audials One window. Click Filtered to check or edit your filter
settings.
If the station shows a yellow arrow : The station might not be suitable for recordings
with automatic song cutting features. Frequently asked questions about recording
| Radio | 30

Symbols for radio stations


Symbol Description Meaning

This symbol denotes stations which are recorded, but


their currently playing song will be discarded.
This is because the song would be incomplete, since it
Yellow arrow began playing before recording was started. The station
will enter normal recording state as soon as a new song
begins.
Frequently asked questions about recording
Green arrow This symbol denotes ongoing recordings.
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
Empty arrow
stations continuously and to cut out songs from the
continuos recording afterwards. How to record a station
continuously...
This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
Filled arrow
fuller the arrow, the greater the amount of songs that can
be recorded per hour.
| Searching for music and videos | 31

Searching for music and videos


Find songs and music videos on the Internet to listen to or download them.
You can search for:
music files (MP3, WMA, M4A)
video files (AVI, WMV, Quicktime)
Double-click a search result to get a preview.

Searching by keywords
Search the web for media content by entering keywords and save songs and videos on your
Computer.
1. Switch to the Music search view located on the left side of the Audials One window.
2. Enter a search keyword, for example an artist name or song title. Click Search. Wait for
search results.
Please have some patience, when searching for uncommon keywords.
3. Optional: Select a file and click to see or hear a preview in the Player.
4. Select the desired files and
click Record to record the file.
click Audio track to record the audio track of a music video.
click to link the file on your currently selected playlist. The file will be playable like
a normal recorded file as long as the link is valid and you are online.
All recorded and linked files appear in the Player.

Note: If your search does not return any results, try altering the keyword.

Getting better search results with plugins


Get better results when searching for music and videos by installing additional search plugins.
By targeting music community websites and video portals, these plugins can multiply the
number of your matches.
1. Visit http://audials.com/audioplugins.
| Searching for music and videos | 32

2. Download a whole plugin pack (*.aplp), or a plugin for a specific source (*.aplg).
3. Save the file to your computer (for example to your Desktop).
4. In Audials One, click Options > Search plugins > Add...
5. Choose the plugin you have saved on your computer.
6. Restart Audials One.
7. Optional: Click Options > Search plugins to see if the new plugins are active.
| Music wishes: Getting music wishes fulfilled | 33

Music wishes: Getting music wishes fulfilled


Fill your wishlist with songs, albums and artists. Audials One fulfills them one by one by
recording from the Internet and radio stations.
You can put diverse media content on a wishlist:
artists
albums
individual tracks
You can have an arbitrary mixture of such items on a wish list. Audials One will search
websites and radio stations and record your music wishes.

The artist browser


The artist browser is updated on a regular basis. However, sometimes it takes a while for
a new album, song or artist to appear in the artist browser. The artist browser data is used
for the recommendation function that assists you with selecting and submitting your music
wishes. The wishlist also fulfills wishes for songs and artists that are not located in the artist
browser.

Importing and exporting wishlists


Import On the wishlist toolbar, click the current
wishlist. Click <Open from file>. Select
the saved wishlist (for example My
Wishlist.A1wish) and click Open.
Export On the wishlist toolbar, click >> > Save
wishlist as.... Choose a folder and click Save.
| Music wishes: Getting music wishes fulfilled | 34

Symbols used for Wishes

Table 11: Symbols used for Wishes. See more symbols ...

Symbol Description Meaning


This symbol denotes wishes, and recordings which were
Magic wand recorded by the Music wishes view. You can Getting
music wishes fulfilled to get them fulfilled.
This symbol denotes the popularity of a certain artist.
Bar graph Song wishes for popular artists are generally fulfilled
faster than those by unpopular artists.

Getting music wishes fulfilled


When you enter items on your wishlist, Audials One will record music and music videos from
Internet radio stations and web sites like Youtube, automatically. Use the Music wishes view
to for example get all the media files from a specific artist.
The artist browser is updated on a regular basis. However, sometimes it takes a while for
a new album, song or artist to appear in the artist browser. The artist browser data is used
for the recommendation function that assists you with selecting and submitting your music
wishes. The wishlist also fulfills wishes for songs and artists that are not located in the artist
browser.
1. Switch to the Music wishes view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: Set the output format to Universal, videos for iTunes, Xbox, PS3 (MP3/MP4)
and click OK.
...for editing tags
3. On the wishlist toolbar, click the Music wishes menu to open the Artist Browser.
4. In the Search for artists, albums or songs: box, enter an artist name.
5. Click Wish.
The selected item appears on your wishlist.
Repeat steps 4 on page 34 and 5 on page 34 to add more wishes.
6. Close the Artist Browser.
7. Click Fulfill.
Audials One starts searching for your music wishes and records them.
The number of wishes already fulfilled will be displayed on the bottom of the Music wishes
view. All recorded files will appear in the Player.
| Music wishes: Getting music wishes fulfilled | 35

Why are my wishes not being recorded?


Audials One does not record my wishes. Why?
Possible reasons if your wishes are not being recorded:
1. Are your wishes popular? The more popular a song is, the faster it will be recorded. For
unpopular songs it might take hours or even days before they are played in any radio
station, so that Audials can record them.
2. Are your settings for music wishes too strict? Manage settings for wish recordings on
page 36

Step-by-Step: Recording specific albums


Instead of single songs, you can add whole albums to your wish list.
Step-by-Step: Recording specific albums
1. Open the Artist Browser.
2. In the Search for artists, albums or songs: box, enter an artist name.
3. Click the name of the artist you are looking for from the recommended search results.
4. Select an item in the album list.
5. Click Wish.
The selected item appears on your wishlist.
6. Close the Artist Browser.
7. Click Fulfill.
Audials One starts searching for your music wishes and records them.
All songs of the chosen album will be recorded one by one as soon as they are played in a
radio station or as Audials One finds them on a website. All recorded files will appear in the
Player.

Adding songs to your wishlist that are not located in the artist
browser
You can add songs to a wishlist that are not located in the artist database.
The artist browser data is updated on a regular basis. However, sometimes it takes awhile for
a new album, for example, to appear in the database. The artist database data is used for the
recommendation function that assists you with selecting and submitting your music wishes.
The wishlist, however, can also be used without this data and also fulfills wishes for songs
that are not located in the artist browser.
1. Open the artist browser as usual.
2. Enter the complete name of the sought-after song.
| Music wishes: Getting music wishes fulfilled | 36

3. Select the displayed option (this corresponds to your entry exactly) in the drop-down menu
under matching tracks.
4. Click Wish, even if the list of results is empty. The artist or track will now appear on
your wishlist.
5. Close the artist browser and click Fulfill.
Audials One will record your wish as usual.

Note: If a song is not very popular it will not be played in radio stations frequently. That
means that it takes longer to fulfill unpopular wishes than popular ones.

Manage settings for wish recordings


Specify settings for your wish recordings to get more and faster wish recordings or recordings
with a better quality.

I want more and faster wish recordings


Speed depends on the popularity of a wish. If an artist or a song is popular, it will be played
frequently in the radio and therefore such a wish takes not long to fulfill.
To speed up wish fulfilling for less popular wishes: Next to your wishlist click Manage
sources > More settings >>.
Radio stations: Select Also use stations which may require additional, manual editing
to files.
Music websites: Select Audio tracks from music videos.
Search and record plugins: http://audials.com/audioplugins
Click OK and restart the wish recording.

I want wish recordings with better quality


On the one hand songs recorded from radio stations have usually a better quality than songs
recorded from music websites. On the other hand if you choose to record from radio stations
exclusively you might have to wait a while before the required songs are played in the radio
so that they can be recorded.
To increase the quality of your wish recordings: Next to your wishlist click Manage
sources > More settings >>.
Radio stations: Increase the minimum bitrate. For a good audio quality, you should set the
minimum bitrate to at least 128 kbit/s.
| Music wishes: Getting music wishes fulfilled | 37

Music websites: If Audio tracks from music videos or Music videos is selected, set a
video minimum rating of at least 4 stars.
Filter settings: Click on the bottom of the Audials window to edit your filter settings.

Click OK and restart the wish recording.


| Television | 38

Television
Find, watch and record the latest episodes of your favorite TV show.

Restriction: The Television view is only available in the German version of Audials One.

Many TV stations give you the possibility to watch current episodes of TV shows, news or
documentaries for free. Audials One lists free episodes of popular german TV stations, so that
you easily can find, watch and record available episodes.
| Podcasts | 39

Podcasts
Subscribe, watch and download your favorite podcasts or find new podcasts by browsing the
different genres.
Podcasts are regular broadcasts on a specific topic, like news, sports, music, comedy and so
on. Podcast shows are called episodes.

Navigating through the Podcasts view


The Podcasts view organizes podcasts into categories. This is how you navigate through the
Podcasts view:
Navigating through the categories, you can always click to get back to the Home view.
Click to go back to the previous category.
Mind the bread crumbs above the bread podcasts list to always see where you are at the
moment. For example: .
You can pin a category to create a link on the Home view. Navigate to the desired tab and
click . In the future, you can go to the category from the Home view with just a single
click.

Finding a podcast
There a two ways to find a podcast:
Type a podcast name into the Search for podcasts textbox to find a certain podcast.
Browse the categories to find podcasts by genre.

To change the language settings for podcasts: Click > Manage language limitations.
Select a primary language. Select Secondary language and choose a secondary language.
Click OK.

Favoring and subscribing a podcast


Favor If you favor a podcast, the podcast will be
added to your favorites.
Subscribe If you subscribe to a podcast, Audials One
will always download the latest episode of
| Podcasts | 40

this podcast automatically, as soon as it is


available. The podcast will also be added to
your favorites.

Manage subscribed and favored podcasts


On the Home view, click Favorites to find a list of all favored and subscribed podcasts.
To unsubscribe from a podcast: Select a subscribed podcast and click > Remove from
favorite list.
To show all episodes of a podcast: Select a podcast and click 0 / 11 Episodes > below.
| Music television | 41

Music television
Watch Music Television to watch the latest music videos.

Watch music television


Double-click a station to watch the live stream.
Or click to add a station manually which is not yet in the station list.
| Streaming: Recording what you see and hear | 42

Streaming: Recording what you see and hear


Record any media file you watch or listen to while surfing.

About the Streaming function


Working with streamed media content means you can listen to or watch the content but the
content will not be saved to your computer.
The Audials One Streaming functions offer you a legal way to save any music or video
stream from the Internet.

Note: Even though it is possible to record Internet radio stations with the Save music
function, we recommend to use the Radio view. The Radio view offers you a few
comfortable radio features that are not available in the Save music view.

What to record how?

What to record while You should use these Step-by-step


surfing functions
Songs that I listen to Audio/ Music recording Save music: Recording music
while surfing on page 43
Video clips that I watch Video recording Save video: Recording videos
while surfing on page 47
Audio tracks from video clips Video recording Save video: Recording videos
that I watch while surfing on page 47

Note: Check Convert


video to audio on the
bottom of the Audials One
window, to have the video
file converted to an audio
file, automatically.
| Streaming: Recording what you see and hear | 43

What to record while You should use these Step-by-step


surfing functions
Longer audio broadcasts Continuous sound Continuous sound recording
that I listen to (for example recording on page 45
concerts or lectures).

Detailed step-by-step instructions for recording specific websites and portals are available
on our website.
Legal information about Audials Software

Save music: Recording music while surfing


If you want to record the music you are listening to while surfing in the Internet you can use
the Save music view. Audials One detects the music you are listening to and saves the songs
on your PC.
Choosing the right recording tool
1. Switch to the Save music view in the navigation pane, located on the left side of the
Audials One window.
2. Click Audio/ Music recording .
A dropdown menu opens.

Figure 6: The Video recording dropdown menu


3. Mind the recommendations for popular web sites (green).
Click the recording tool that is recommended for the web site or program you want to
record from.
| Streaming: Recording what you see and hear | 44

If there is no recommendation for the web site or program you want to record from: Try
to record with Direct Recording into tracks.

Note: If you have troubles recording with Direct Recording into tracks or Sound
Recording into tracks try to record the desired audio stream with Continuous sound
recording.

4. Optional: Click Save automatically and check all offered options to have all your Save
music recordings Save music recordings automatically.
Follow the corresponding step-by-step instructions for
Direct recording into tracks on page 44
Sound recording into tracks on page 44
Continuous sound recording on page 45

Direct recording into tracks


Activate this feature while you are surfing to have all detected songs saved on your PC
automatically.
1. Switch to the Save music view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: Set the output format to Universal, videos for iTunes, Xbox, PS3 (MP3/MP4)
and click OK.
...for editing tags
3. Click Audio/ Music recording > Direct Recording into tracks.
4. Play back the music you want to record.
All detected songs will be listed in the Save music view.
5. Pick a song from the list and click Save.
The song will be saved on your computer and appears in the Player after a while.
Do you have troubles recording with this recording tool? Try to record the desired music with
Sound recording into tracks on page 44.

Sound recording into tracks


Activate this feature while you are surfing or simply listening to music to record what you are
listening to. Audials One will split and tag the songs automatically.

Important:
Tips for a successful recording:
| Streaming: Recording what you see and hear | 45

1. Prepare the program you want to record from (for example Spotify):
Set volume to 100%.
If the program offers options for gapless playback or crossfading, make sure to
deactivate both options.
Usually, you can find these options in the settings of your playback software. For
example: Edit > Preferences... > Playback
2. To avoid recording sound from other programs, exit these programs (for example
messenger programs, other media players, ...).

1. Switch to the Save music view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: Set the output format to Universal, videos for iTunes, Xbox, PS3 (MP3/MP4)
and click OK.
...for editing tags
3. Click Audio/ Music recording > Sound Recording into tracks.
A dialog opens.
4. Click Start recording now.
Audials One starts recording what you hear.
5. Play back the music you want to record.
All recorded songs will be recorded and listed in the Save music view. If you set
customized tags, Audials One will use them for every song during this recording session.
The songs will be saved on your computer and appear in the Player after a while.
Do you have trouble recording with this recording tool? Try to record the desired music with
Continuous sound recording on page 45.

Continuous sound recording


Some songs cannot be detected automatically. In this case you can record the audio stream
with the Continuous sound recording function.
Close other programms during the recording process to avoid disruptions, since Audials One
records everything you hear.
1. Switch to the Save music view in the navigation pane, located on the left side of the
Audials One window.
2. Click Audio/ Music recording > Continuous sound recording.
3. Click OK.
Audials One starts the continuous sound recording.
4. Play back the music you want to record.
Everything you hear will be recorded.
5. Click Audio/ Music recording to stop and save the recording.
| Streaming: Recording what you see and hear | 46

The track will be saved on your computer and appears in the Player after a while.
You can now Cutting individual songs from a continuous recording.

Save music recordings automatically


When you record music from web sites you can choose to have your recordings saved
automatically.

Click Save automatically .


Several choices are offered for configuration:
Option Description
Social radios Check to record and save media files from
social radios, automatically.
Links to MP3 files Check to record and save all MP3 files that
are linked from the visited web sites.
Sound recordings Check to record and save sound recordings
automatically.

When all options are not checked, items will only be preloaded and shown in the list, ready
to be recorded and saved, individually.
Select from several choices

Figure 7: Save recordings automatically


| Streaming: Recording what you see and hear | 47

Save video: Recording videos while surfing


If you want to record the videos you are watching while surfing in the Internet you can use the
Save video view. Audials One detects the videos you are watching and saves them on your
PC.
Choosing the right recording tool
1. Switch to the Save video view in the navigation pane, located on the left side of the
Audials One window.
2. Click Video recording .
A dropdownmenu opens.

Figure 8: The Audio recording dropdown menu


3. Mind the recommendations for popular web sites (green).
Click the recording tool that is recommended for the web site you want to record from.
If there is no recommendation for the web site you want to record from: Try to record
with Pick videos.

Note: If you have troubles recording with Pick videos or Save all videos try to record
the desired video with Record from screen.

Follow the corresponding step-by-step instructions for


| Streaming: Recording what you see and hear | 48

Pick Videos on page 48


Save all Videos on page 48
Record from Screen on page 49

Pick Videos
Activate this feature while you are surfing to get a list of all detected videos. Pick videos and
save them by recording or downloading them.
1. Switch to the Save video view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: If you want to export your recorded videos: Set the outputformat to:
for iPhones: iPad/iPhone/iPod (AAC/MP4)
for other devices: Universal, videos for iTunes, Xbox, PS3 (MP3/MP4)
...for smartphones
3. Click Video recording > Pick videos.
A small window appears in the upper right corner of your screen.
4. Start surfing with your preferred browser.
The currently detected video will be shown in the small window in the upper right corner
of your screen. All detected videos will be listed in the Save video view.
5. If you want to record the currently detected video, click Record Now.
Audials One starts recording the desired video. As soon as the download is completed the
video disappears from the recording window.
6. Optional: Switch back to the Save video view to see a list of all your video recordings.
The video will be saved on your computer and appears in the Player after a while.
If you have troubles recording with this recording tool? Try to record the desired video with
Record from Screen on page 49.

Save all Videos


Activate this feature while you are surfing to have all detected videos saved on your PC
automatically.
1. Switch to the Save video view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: If you want to export your recorded videos: Set the outputformat to:
for iPhones: iPad/iPhone/iPod (AAC/MP4)
for other devices: Universal, videos for iTunes, Xbox, PS3 (MP3/MP4)
...for smartphones
| Streaming: Recording what you see and hear | 49

3. Click Video recording > Save all videos.


A small window appears in the upper right corner of your screen.
4. Start playing videos in your browser.
Audials One starts recording all detected videos.
5. Optional: Switch back to the Save video view to see a list of all your video recordings.
The videos will be saved on your computer and appear in the Player after a while.
Do you have troubles recording with this recording tool? Try to record the desired video with
Record from Screen on page 49.

Record from Screen


Some videos cannot be detected automatically. In this case you can record the video with the
Record from screen function.
Whenever you record videos with Record from screen Audials One records everything you
see and hear. That means for example that the controls of the video player will be recorded
whenever they are visible. Incidental noises, such as those from a chat program will also be
recorded.

Important: Close other programms during the recording process to avoid disruptions.

1. Switch to the Save video view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: If you want to burn your recordings to a DVD: Select the conversion profile
Optimized for burning to a DVD (MP3/AVI) to set this as output format and click OK.
...for burning to a DVD
3. Click Video recording > Record from screen.
A small window appears in the upper right corner of your screen.
4. If you have not done so far: Open the desired video in your web browser.
5. Click Auto mode.
6. Click Detect + Record.
Audials One will detect the video and mark it with a blue border.
7. Play the video.
Audials One starts to record the played video.
8. Click Stop to stop the screen recording.
9. Optional: Switch back to the Save video view to see a list of all your video recordings.
The video will be saved on your computer and appears in the Player after a while.
| Streaming: Recording what you see and hear | 50

Downloading a Youtube video


The easiest way to download a certain Youtube video is to paste the video link in the Paste a
video URL text box and have Audials One download it.
1. Switch to the Save video view in the navigation pane, located on the left side of the
Audials One window.
2. Select a Youtube video.
3. Copy the URL of the Youtube video from the adress bar of your browser.
4. Click to paste the link in the Paste a video URL text box.
5. Click .
Audials One starts downloading the video.
The video will be saved on your computer and appears in the Player after a while.

Avoiding skips and stuttering in videos


Quality issues in video recordings, like a stuttering video track, or skips in audio and video
track, can be caused by high computer workload or insufficient computer resources, by
excessive video image sizes, or by a wrong video encoder being used. Try the following
points to improve the situation.
If some of your videos happen to be jerky you can try out some things to avoid stuttering and
gaps in future:
Do not use other programs during the recording to avoid processor workload.
Consider to stop programs running in the background, such as messengers.
Decrease the size of the video image and avoid to record in full screen.
Choose a lower quality setting, or a smaller resolution. The smaller the window, the lesser
the required processor workload.
Select the conversion profile Universal, videos for iTunes, Xbox, PS3 (MP3/MP4).
This conversion profile is well suited because it converts videos quickly and with less
computer capacity using the MPEG4 H264 Superfast encoder. Therefore, this conversion
profile is best suited for video recordings.
Try to record the video on a faster PC with more working memory.
The working memory of your PC might be too low for a satisfying result. It might work on
another PC with more working memory.
| Converter | 51

Converter
Convert media files to any other file format. This makes your media collection playable on all
your devices.
Convert your media files:
Convert media files to a format compatible with a special playback device, for example an
MP3 player.
Convert media files to unrestricted file formats like MP3, WMA AAC and others...

How can I find out which output formats are supported by my playback
devices?
External devices use preferred formats for playing back media files (e.g. AAC/M4A used by
the iPod).
To find out which output formats are supported by your playback devices, or which formats
work with those devices best, check the manufacturer's information.
Audials One offers Conversion Presets which work well for the most popular devices.
Set a conversion profile and control the recording and converting process in the Controlling
the recording and converting process.

Figure 9: The status line

Symbols used in the Converter view

Table 12: General symbols used throughout Audials One. See more symbols ...

Symbol Description Meaning


This symbol denotes buttons, with which you may add
Plus sign various elements, such as stations, wishes, podcasts or
files.
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
X
media files from the player. Deleting files means they
will be deleted from your computer irretrievably.
| Converter | 52

Symbol Description Meaning


This symbol denotes buttons, with which you may
Minus remove various elements. For example, you may
remove media files from a playlist.
This symbol denotes buttons, with which you can stop
running processes. You can stop individual recording
Hand
and conversion processes, or you can click Stop all
to stop all recordings and processes currently running.
This symbol labels buttons, with which you can start
Arrow recordings and other processes like downloading and
converting.
File folder This symbol denotes folders.

Figurine This symbol denotes artists.

Note This symbol denotes songs.

CD This symbol denotes albums.


This symbol denotes popular songs in the artist
Text "Hit"
database.
Tag This symbol labels commands for working with tags.
This symbol labels the button for setting filter options. If
Filter
any filter is active, the button is highlighted in color.
This symbol denotes files that are currently being
Gear wheel processed by Audials One (cutting, tagging,
converting, ...).
This symbol denotes views and features that are
Yellow LED display currently active and ready for activities like recordings
and data transfer.
This symbol denotes views and features that are
Green LED display currently running with activities like recordings and data
transfer.

Table 13: Symbols used for Converter. See more symbols ...

Symbol Description Meaning


This symbol denotes files for which playback is
restricted in some way. For example, playback could
Padlock
only be possible on this computer, or only possible with
a valid music service subscription.
| Converter | 53

Symbol Description Meaning


Red exclamation This symbol denotes files on which an error has
point occurred during playback or converting.

Converting media files


The Converter allows you to convert media files to another file format, for example
unrestricted formats like MP3, WMA or AAC.
1. Switch to the Converter view, located on the left side of the Audials One window.
2. Click Files > Add files... or drag and drop files from a playlist.
3. Choose the files to convert.
4. Click Open.
The files appear on the list in the Converter view.
5.
Important: For files marked with a red padlock symbol , you need to be able to play
them back in order to have Audials One convert them by re-recording.

For all files marked with a padlock symbol, please make sure that you have sufficient
rights to play the files with your playback software before you continue. Remember to
check your music service subscriptions, too.
6. On the bottom of the Audials One window, click Format: (see Figure 10: Setting a target
format on page 53) and select a conversion profile or set custom setting.
7. Click OK.
8. Click Start to start the converting process.

Note: For best results, do not perform other tasks which would cause processor
workload during the conversion.

All files that finished converting move from the input list to the Player.

Tip: The original file is not modified by the conversion. This guarantees you cannot
destroy any file. If a conversion result does not meet your expectations, simply convert the
original file once more, using different settings.

Click here to set a target format by choosing a conversion profile or setting custom settings.

Figure 10: Setting a target format


| Converter | 54

Example: Convert media files to burn them to DVD


1. On the bottom of the Audials One window, click Format: (see Figure 10: Setting a target
format on page 53).
2. In the Output format dialog, choose Optimized for burning to DVD from the list of
available conversion settings, then click OK.
3. Click Start to start the converting process.
4. To burn the recorded files to a DVD, follow these instructions: Burning a CD or DVD on
page 61.

Note: You need to playback the DVDs with a DIVX-compatible DVD player.

Converting an iTunes audio book


The recommended method to convert audiobooks is by using the Audials Tunebite CD Writer.
This method makes sure the audiobook is split into several sections.
Installing the Audials Tunebite CD Writer.
1. Switch to the Converter view.
2. Click Format on the bottom of the Audials One window and choose a target format.
3. Start iTunes.
4. In iTunes: Click File > New Playlist.
5. In iTunes: Add the audiobook to the playlist (e.g. by drag-and-drop).
6. In iTunes: Right-click the name of the playlist, and select Burn Playlist to Disc.
7. When burning, use the following settings:

CD Burner Audials Tunebite


CD-R
Preferred speed Maximum possible
Disc format Audio CD
Include CD text yes

During the virtual burning process, Audials One converts all files from the playlist to the
format you have selected.
All files that finished converting appear in the Player.
| Converter | 55

Installing the Audials Tunebite CD Writer


To convert audiobooks, you first have to install the Audials Tunebite CD Writer. The Audials
Tunebite CD Writer is a virtual CD writer and does not require any CDs. Use it with your
playback software to convert files.
1. Switch to the Converter view.
2. Click Audiobooks.
A dialog appears that guides you through the necessary steps for installing additional
software components.
The Audials Tunebite CD Writer is installed now. Use it with your playback software to
convert files.
| Copy DVD | 56

Copy DVD
Record any DVD to save it to your computer.

Notice: The Copy DVD view is not a burning tool. For instructions on how to burn media
files see: Burning a CD or DVD on page 61.

Copying a DVD
With the Copy DVD view, you can save a DVD to your computer to watch it to burn it or to
export it to an external device.
1. Switch to the Copy DVD view in the navigation pane, located on the left side of the
Audials One window.
2. Optional: Select the conversion profile Optimized for burning to a DVD (MP3/AVI) to
set this as output format and click OK.
...for burning to a DVD
3. Insert the DVD to be recorded into your DVD drive.
When the DVD has been read in, the Next button becomes available.
4. Click Next.
5. Optional: Select language and title to be recorded.
6. Click Start copying or Record.

Note: In some cases Audials One needs to re-record the DVD. Re-recording means the
DVD is played back in full length and recorded from your screen's output. In this case
your screen will be blocked during the recording process to avoid disturbance.

Please wait while copying is in progress.


As soon as the copying process is finished, the output file will appear in the Player.
| Media center | 57

Media center
The Media center displays and sorts your whole media collection.

Figure 11: The Media Center view: Your music collection is sorted by Genre, Artist and Album.

Media center Basics


Manage your entire media collection: Create playlists, export media files and edit tags.

Your music collection


The Music view arranges your music in the categories Genre, Artist and Album.
To customize how your music is being displayed, click View and change the settings
according to your needs.
To find a media file, enter the name of the media file in the Filter text box. Double click the
matching media file to play it.
| Media center | 58

Copy files from one device to another


The Music view offers you the easiest way to copy files from one device to another. Select
the devices and then select the files you want to copy. The number of selected files will be
displayed on the Copy button below. Click the Copy button to export or burn the selected
files.

Figure 12: Controls for copying files from one device to another

Symbols used for the Player

Table 14: Symbols used for the Player. See more symbols ...

Symbol Description Meaning

This symbol labels the button whenever cutting


Broken scissors features are not available for a media file. Click the
button to find out more about why cutting is not possible
for the selected file.
Check mark This symbol denotes reviewed media files in a playlist.
This symbol labels the button for removing a media file
List with minus
from a playlist.

This symbol denotes linked audio files in a playlist.


Linked files are not saved on your computer.
Whenever you use the music search, you have the
possibility to add a link to your playlist instead of
Arrow in a square
actually downloading the file. Linked files can be
played as long as the URL is valid and your computer is
connected to the Internet.
You cannot edit tags of linked files.

This symbol labels the Edit menu. Select a media file


Pencil and open the edit menu to see all your edit options for
this file (for example cutting, tagging or normalizing).
Filmstrip with
This symbol denotes linked video files in a playlist.
arrow
This symbol denotes songs in your playlist that have
Dollar
been purchased from Amazon.
| Media center | 59

Symbols used in Media center

Table 15: Symbols used in Media center. See more symbols ...

Symbol Description Meaning


This symbol labels the button for adding files to the
List with plus
currently selected playlist.
This symbol denotes files that are neither audio nor
Photo
video files. This can e.g. be cover pictures (image files).
Yellow Anywhere This symbol denotes your Anywhere connection status.
display Yellow means active and waiting for data transfer.
Green Anywhere This symbol denotes your Anywhere connection status.
display Green means ongoing data transfer.

Anywhere: Connecting to own and external media


collections
With Audials-Anywhere your media collection is available anywhere: Access your media
collection on-the-go (e.g. with your smartphone).

What is Audials-Anywhere?
You may use Anywhere to:
Make your media collection available to all your devices so that you have the possibility to
access your media collection on-the-go (e.g. with your smartphone).

Prerequisites for the exchange of media files with an external device


You have an Audials account
You are signed in on both devices with the same Audials-Account
Both devices are on and connected to the internet
An Audials-program currently runs on both devices (e.g. Audials One and Audials on the
other one)

Note: Install Audials on external devices to avoid troubles with your license key.
| Media center | 60

LED Display for Anywhere


Symbol Description Meaning
Green Anywhere This symbol denotes your Anywhere connection status.
display Green means ongoing data transfer.
Yellow Anywhere This symbol denotes your Anywhere connection status.
display Yellow means active and waiting for data transfer.

Questions and answers concerning Anywhere


Where can I see and edit all my Anywhere-connections?
In any media center view choose Anywhere > Manage anywhere connections... to see and
edit all your Anywhere-connections.

Copying and burning files


Audials One offers import and export functionality to copy music and video files from your
PC to external devices or from external devices to your PC.
Exporting media files can be done within the Player as well as within the Media center view.
The Player offers basic export functionality. The Media center view offers more flexibility
regarding the import and export of sets of files at once.
Importing media files can only be done within the Media center view.

Example: Exporting songs to an external storage

Three songs are selected for the export to an external storage. Click Burn , on the bottom
of the Audials One window, to export the selected files to the external device.
| Media center | 61

Figure 13: Exporting songs to an external storage

Burning a CD or DVD
Burn your media files on CDs or DVDs and create audio or data CDs (for example MP3
CDs).
1. In the Player open the Export storage: dropdown menu and select CD Burner.
2. Select the files you want to burn from the current playlist.
3. Click Copy to burn the selected files.
The burning assistant opens. It will guide you through the burning process.
4. Follow the instructions given by the burning assistant.

Burning files which are not in the same playlist


You can also burn file sets which are not stored on the same playlist, but spread across your
media collection.
1. Switch to the Music view.
2. In the Player open the Export storage: dropdown menu and select CD Burner.
3. In the Player open the Playlist dropdown menu and click New.
Audials One creates a new empty playlist.
4. Browse your collection and add all media files you would like burn the new empty playlist.
| Media center | 62

Note: You don't need to mind the order of the files on the playlist. The order of the files
on the CD can be set during the burning process.

5. In the playlist, click one file and press Ctrl+A to select all files on the playlist.
6. Click Copy to burn the selected files.
The burning assistant opens. It will guide you through the burning process.
7. Follow the instructions given by the burning assistant.

Creating ringtones
Create ringtones from MP3 songs for your mobile phone.
Your mobile phone must support one of the following formats: WAV, MP3, WMA, WMV,
OGG
The maximum length for a ringtone is 30 seconds.
1. Above the Player, from the Export storage menu, select Ringtone creator.
2. Select a song from the current playlist, and click Copy .
Audials One processes the song. The marked area indicates the ringtone.
3. Drag the marked area to adjust its position.
4. Drag the borders of the marked area to trim the ringtone.
5. You can playback your selection to test the ringtone.
6. Click Continue with step 3..., and follow the instructions to upload your ringtone to your
mobile phone.
| Player: Playing, editing and exporting media files | 63

Player: Playing, editing and exporting media


files
All files recorded or converted by Audials One appear in the Player. The Player displays
information about your media files and offers useful functions to for example play, filter, sort,
edit, review and delete your media files, as well as your individual playlists.

The Player
All recorded and converted files are then displayed in the Player. As you will first listen
to your recorded media here, Player provides you with options for inspecting and editing
quality.
What you can do with the Player.
Creating a playlist on page 65
Export playlists
Tag your media collection on page 69
The Audio Cutter
Review media files
Delete media files

Exporting files to external devices


Exporting media files can be done within the Player as well as within the Media center view.
The Player offers basic export functionality. The Media center view offers more flexibility
regarding the import and export of sets of files at once.

Click Copy to export the selected files to an external device (for example the CD Burner).
| Player: Playing, editing and exporting media files | 64

Figure 14: Exporting in the Player

Symbols used for the Player

Table 16: Symbols used for the Player. See more symbols ...

Symbol Description Meaning

This symbol labels the button whenever cutting


Broken scissors features are not available for a media file. Click the
button to find out more about why cutting is not possible
for the selected file.
Check mark This symbol denotes reviewed media files in a playlist.
This symbol labels the button for removing a media file
List with minus
from a playlist.

This symbol denotes linked audio files in a playlist.


Linked files are not saved on your computer.
Whenever you use the music search, you have the
possibility to add a link to your playlist instead of
Arrow in a square
actually downloading the file. Linked files can be
played as long as the URL is valid and your computer is
connected to the Internet.
You cannot edit tags of linked files.

This symbol labels the Edit menu. Select a media file


Pencil and open the edit menu to see all your edit options for
this file (for example cutting, tagging or normalizing).
| Player: Playing, editing and exporting media files | 65

Symbol Description Meaning


Filmstrip with
This symbol denotes linked video files in a playlist.
arrow
This symbol denotes songs in your playlist that have
Dollar
been purchased from Amazon.

Creating a playlist
Create individual or generated playlists to burn them or simply listen to them.
1. In the Player, above the playlist, open the Playlist menu and click New.
The Player now displays an empty playlist.
2. Switch to any Media center view in the navigation pane, located on the left side of the
Audials One window.
3. Drag and drop one or more files from the Media center view on the left side to the empty
playlist in the Player on the right side. Repeat this step to add as many files as you want.
4. Optional: To give your playlist a name: Open the Playlist menu and click Rename....
Type in a playlist name and click OK to rename the playlist.
You created a new playlist. You can add media files to your new playlist. All changes will be
saved automatically. You can manage all your playlists in the Playlist view.

Generate a playlist by genre or artist


Create a generated playlist by genre or artist to burn them or simply listen to them.
1. In the Player open the Playlist menu and click Generate....
2. Type in a genre or an artist's name.
3. Select one of the offered matches and select from the artist or similar to artist.
4. Click OK.
Audials One will generate a playlist from your music collection with media files which fit
to the genre or artist.
5. Optional: To give your playlist a name: Open the Playlist menu and click Rename....
Type in a playlist name and click OK to rename the playlist.
You created a new playlist. You can delete media files from and add media files to your new
playlist. All changes will be saved automatically. You can manage all your playlists in the
Playlist view.

Note: If some songs don't seem to fit to the genre you typed in they might have
mismatched genres. You can Tag your media collection.
| Setting an output format via conversion profile | 66

Setting an output format via conversion profile


If you activate a conversion profile you set an universal output format for all your recordings,
so that all files will be converted automatically right after recording.
Depending on what you want to do with your media files it can be helpful to have them in
a certain file format. Have all your recordings converted automatically to the desired file
format by choosing a conversion profile or creating your own conversion profile with custom
settings.
1. Click Format in the statusline on the bottom of the Audials One window.
2. Select Convert and create all files in the format.
3. From the drop down list select a conversion profile depending on what you want to do with
your recordings.
What do you want to do with your Conversion profile
recordings?
Edit tags Set the output format to Universal, videos
for iTunes, Xbox, PS3 (MP3/MP4) and
click OK.
...for editing tags

Export to external device Set the outputformat to:


for iPhones: iPad/iPhone/iPod (AAC/
MP4)
for others: Universal, videos for iTunes,
Xbox, PS3 (MP3/MP4)
...for smartphones
Burn to a DVD Select the conversion profile Optimized for
burning to a DVD (MP3/AVI) to set this
as output format and click OK.
...for burning to a DVD

The selected conversion profile will be displayed in the status line below.
All recordings will be converted automatically according to the chosen conversion profile
before they are saved.
| Setting an output format via conversion profile | 67

...for editing tags


If you plan to edit the tags of your recordings you can activate a convenient conversion
profile.
1. Click Format in the statusline on the bottom of the Audials One window.
2. Select Convert and create all files in the format.
3. Set the output format to Universal, videos for iTunes, Xbox, PS3 (MP3/MP4) and click
OK.
All recordings will be converted automatically according to the chosen conversion profile
before they are saved.

...for smartphones
If you plan to export files to your smartphone you can activate a convenient conversion
profile.
1. Click Format in the statusline on the bottom of the Audials One window.
2. Select Convert and create all files in the format.
3. Set the outputformat to:
for iPhones: iPad/iPhone/iPod (AAC/MP4)
for other devices: Universal, videos for iTunes, Xbox, PS3 (MP3/MP4)
4. Click OK.
The selected conversion profile will be displayed in the status line below.
All recordings will be converted automatically according to the chosen conversion profile
before they are saved.

...for burning to a DVD


If you plan to burn your recordings to a DVD you can activate a convenient conversion
profile.
1. Click Format in the statusline on the bottom of the Audials One window.
2. Select Convert and create all files in the format.
3. Select the conversion profile Optimized for burning to a DVD (MP3/AVI) to set this as
output format and click OK.
All recordings will be converted automatically according to the chosen conversion profile
before they are saved.
| Setting an output format via conversion profile | 68

Custom settings
Customize a conversion profile to create an output format according to your needs.
1. Click Format in the statusline on the bottom of the Audials One window.
2. Select Convert and create all files in the format.
3. Below the dropdown list of conversion profiles select custom formats for audio and video
files.
4. Click Save to save your settings as a new conversion profile and click OK.
All recordings will be converted automatically according to the chosen conversion profile
before they are saved.
| Editing recordings | 69

Editing recordings

Tag your media collection


The Media center can search for additional information (tags) for songs and videos, and
automatically add this information to your existing collection.
You may also edit tags for individual songs in the bottom of the player, if, for example, an
album name is incorrect or if you would like to change the spelling of a song.

Tip: Auto tagging completes tags basing on tags that already exist for a file. If a song
has no useful tags so far (for example Unknown track) you should add basic tags like the
artist's and song's name.

1. Switch to any view in Media center (for example All media files).
2. Select all media files that are to be edited

Note: While the function is in operation, you may not use other Audials One functions.
Since editing thousands of songs would take awhile, it is recommended to tag large
collections over night.

3. Click > Tags from internet in the tool bar above the media list.
Audials One edits all selected files. This could take a while.

Manually edit tag information


You may also modify tag information manually for individual files, for example to change the
spelling of an album.
1. Browse through your collection and select all the files you wish to edit from the media list
below.
2. Click > Edit Tags.
3. Edit the properties of the selected files with additional information in the area to the upper
right.
4. Click > Save all changed files to save your changes.

You can edit as many songs as you like. All changed files and the button will be displayed
in orange until you save the tags.
| Editing recordings | 70

Figure 15: Manual tag editing

Turning off tagging of recorded files


Audials One automatically tags the recorded files, and adds lyrics to songs. This article
explains how to switch off this feature.
1. Go to Options > Convert & Process.
2. Clear the Add ID3 tags check box.
3. Clear the Add lyrics check box.
4. Click OK.

The Audio Cutter


Edit your recordings with the edit function to enhance their quality. In the following you will
read more about the edit function, what you can do and how it works.

What you can do with the editing function


The editing function is the right tool for you if you are not satisfied with the quality of a
recording.
You can use the editing function to:
fade in the beginning or to fade out the end of a song
change the length of a song by editing the beginning and end of a recording
split continuous recordings into smaller tracks
| Editing recordings | 71

Note: If you would like to prevent incomplete songs from being recorded click
Filtered to edit your filter settings. Avoiding duplicate media files

Restrictions for the editing function

Note: If you generally want to edit your recordings it is recommended to activate a


converting profile which converts all your audio files to MP3 automatically. See Setting an
output format via conversion profile on page 66.

Table 17: Restrictions for the editing function

Which file would you like to How much of the song can
Note
edit? be edited?
Continuous MP3 recording in
Complete recording
the Radio view
MP3 files recorded with the Additional 60 seconds lead
Complete recording
Radio view and overrun time
All other MP3 files Complete recording
It is only possible to edit MP3
files. Convert the file to MP3
File with another format
None to enable the editing function.
(non-MP3)
See Converting media files
on page 53

Cutting a song
If you are not satisfied with the current song recording, you can use the cutting editor to edit
the recording, the fade-in or fade-out.

Restriction: It is only possible to edit MP3 files. If the button is being shown, your file
is not an MP3 file. See Restrictions for the editing function on page 71.
| Editing recordings | 72

Figure 16: Recording editor for individual songs. This figure depicts the most important
functions in the recording editor.

Table 18: Detailed descriptions of recording editor functions

Name Description

Playback marker Click any spot in the audio track to set the playback position.

Scissors Move cut marker to set the beginning/end of the song.


Fade-in/Fade-out
Move fade marker to add a fade of the desired duration.
marker
Click to play back the audio track, starting from the playback
Play
marker.
Play beginning/end Click to play a preview of the song beginning/end.

1. Click on the song in the Player that you wish to edit.


2. Click in the tag area above the Player.
The cutting editor opens. It displays the beginning of the song.

Note: If the button is being shown, your file is not an MP3 file. See Restrictions for
the editing function on page 71.

3. Optional: Click to see the complete first half of the track.


4. Click to play a preview of the song beginning.
5. Move to adjust the song beginning and move to adjust the duration of the fade-in.
6. Click to test your editings.
7. Click Track end and repeat steps 5 on page 72 to 6 on page 72.
8. Click Save if you are satisfied with the result.
You can now play back the edited song in the player.
| Editing recordings | 73

Frequently asked questions about cutting files


How can I cut more than 30 seconds?
In the cutting editor, click . Audials One now shows the first half of the song. Click
Track end and to see the second half of the song.

Cutting individual songs from a continuous recording


Use the recording editor to cut individual songs from a continuous recording you have made.

Figure 17: Recording editor for continuous audio recordings. This figure depicts the most
important functions.

Table 19: Detailed descriptions of the recording editor for continuous


recordings

Name Description Is a button unavailable?


Depicts the area that will be cut
out and saved as a song from the
White area long audio track by clicking save.
You can increase, decrease and
reposition this area.
The position indicator displays
Position the current spot in the audio track.
indicator Click any spot in the audio track to
change the position.
Plays the white marked area
Test allowing you to test the current
recording settings.
Plays the song from the position
Play
indicator's current spot.
| Editing recordings | 74

Name Description Is a button unavailable?


Zoom in on the area displayed
in the audio track to edit more
Zoom
precisely or zoom out to have a
better overview of the recording.
Fade-in Adds a fade-in from the beginning You can only use this function if the
(increasing of a song to the position indicator's position indicator is inside the white
volume) current spot. area.
Fade-out Adds a fade-out from the position You can only use this function if the
(decreasing indicator's current spot to the end of position indicator is inside the white
volume) the song. area!
Delete fade- Can only be used after having
Deletes all fades
in/-out placed a fade-in/-out.
Set the song start at the position Can only be used when the position
Set song start
indicator's current spot. indicator is outside the white area.
Set the song stop at the position Can only be used when the position
Set song stop
indicator's current spot. indicator is outside the white area!

1. Before you start: Please refer to the figure and explanations above to use the cutting editor.
2. Select the continuous recording in the Player you would like to edit.
3. Right-click the selected file and click Cut continuous recording....
The recording editor will open.
4. Edit as many songs from a continuous recording as you would like.
Each song will be saved individually and will then appear in the playback list.
5. Close the cutting editor when you are done editing.
The continuous recording remains unaffected.
| Controlling the recording and converting process | 75

Controlling the recording and converting


process
The status line provides information about the current state of the ongoing recording and
processing activities.

Status line

Figure 18: The status line

The status line is located at the bottom of each view. The status line shows:
information about how many files are currently recorded and processed (summed-up for all
views together)
information about the current conversion setting
information about the amount of filtered files
information showing where output files are saved

In process
The processing list lists all files that are currently recorded, converted or queued for
processing. The processing list allows you to see and control the processing of individual
media files (for example start and stop recording, clean up the list, etc.).

Click In process to expand the processing list.

Figure 19: Expanded processing list

Click to collapse the processing list.


| Controlling the recording and converting process | 76

Format
You can set an output format for your recordings. If you do so, Audials One will convert all
your recordings automatically.

Click Format to set an overall output format for your recordings. Setting an output format
via conversion profile

Filtered
Audials One will filter incomplete recordings and recordings with low sound quality,
depending on the current filter settings.

Click Filtered to edit your filter settings. Avoiding duplicate media files

Storage

Figure 20: Storage

You can set a custom standard storage. All recordings will be saved on the selected storage
automatically.

Note: Button unavailable? You can only change the standard storage when no recordings
are currently running. Stop all recording processes and try again.

Limiting the amount of recorded files


Automatic recording of music and videos can use up a lot of hard disk space. By defining a
Job, you can limit automatic recording. Recording jobs serve to automatically stop recording
after e.g. a certain time or amount of files.

Restriction: The limit applies only to the Radio view and the Music wishes view.

1. Switch to the Radio or the Music wishes view in the navigation pane, located on the left
side of the Audials One window.
2. Click Job.
| Controlling the recording and converting process | 77

3. Select the type of limitation.


For example, select Data limit.
4. Select a limit value.
For example, select 300 MB.
The recording processes stop when the set limit is reached (in the given example, after
recording 300 MB of data).
| Troubleshooting | 78

Troubleshooting
When you encounter problems with Audials One, please follow the instructions below.

General troubleshooting steps


If none of the issues above match your situation, continue through the following steps.
These steps fix many problems with Audials One.
1. Update Audials One.
See Updating Audials One to the latest version on page 7 for instructions.
2. Make sure your computer is up to date.
See Windows 7 Help for more information.

Audials One crashes


A crash is what occurs when a software unexpectedly closes or quits. This procedure guides
you through the steps to fix a crash, and to report and get help fixing a crash.
Many crashes can be fixed by following steps 1 on page 78 and 2 on page 78. Try
these first before reporting a crash.
To fix a crash
1. Update Audials One.
See Updating Audials One to the latest version on page 7 for instructions.
2. Make sure your computer is up to date.
See Windows 7 Help for more information.
If the crash persists, continue with the following steps.
To report a crash and get help fixing a crash
3. Reproduce the problem situation.
When Audials One crashes, the The Crash reporter window appears.
4. Enter your email address in the Crash reporter window (compare Figure 21: Crash reporter
windows after a crash occured. Gathering information (left), and form to submit the report
(right). on page 80) and send the report.
Providing your email address along with the report allows the support team to identify your
crash report.
| Troubleshooting | 79

5. Open the support contact form at http://audials.com/contact/en and fill in the requested
information. Amongst other things:
a) Enter your Your personal Audials account username and password.
The contact form now displays your account email address. Verify that it is the same
address you used when sending the crash report in step 3 on page 78. If the address
used in the crash report differs, enter information about it in the description textfield
(e.g. "Address I used for crash report: username@example.com").
b) Enter a summary of your problem and description on how to make the problem occur.
Also add a short note telling when you send the report (e.g. "a few minutes ago", or
"yesterday").
6. Submit the contact form.
You will receive a confirmation email within a few minutes. The support team usually
answers your request within 72 hours.
The support team will guide you through the necessary procedures to fix your issue.

The Crash reporter


The Crash reporter component is a small program accompanying Audials One. It detects
severe problems occuring in the product and automatically collects technical information
about the problem situation and context.
You can choose to send this information to the Audials One developers to help fixing such
issues.

Tip: Crash reports help a lot to improve the stability of the software. Sending reports is
highly recommended.

Although you can provide your email address along with a report, you will usually not be
contacted after you sent a report. This is because the developers fixing a problem have all
information they need and don't require more input from your side.
To actually get help fixing a crash, or to e.g. get feedback about when a crash will be fixed,
you need to follow steps 3 on page 78 to 6 on page 79 as described above.
| Troubleshooting | 80

Figure 21: Crash reporter windows after a crash occured. Gathering information (left), and
form to submit the report (right).
| Options & Configuration | 81

Options & Configuration


Learn more about options and configuration for Audials One.
If you are an advanced user who wants to optimize the results delivered by Audials One, you
can configure your software as described in the following topics:

Improving performance: Setting a custom temporary files


folder
If you have more than one hard disk drive, setting the temporary files folder to your fastest
drive can speed up the performance of Audials One.
1. Go to Options > Storages & Output.
2. Under Temporary files, click ....
3. Select a folder and click OK.
| Your personal Audials account | 82

Your personal Audials account


With your Audials account, not only can you sign in to the program, but also to the forum and
Audials Community. An Audials account has lots of advantages.

Why use an Audials account?


Your Audials account is a joint account for Audials One, the forum and the community.
Sign in to the Audials forum using your Audials account to find help for your product.
If you are signed in, you may share wishlists with the Community.
If you are using Audials One on more than one computer, sign in using the same Audials
account to automatically update your favorites on any computer.
Enter your sign-in information when filling out the contact form to reach the technical
support team via e-mail.

Note: If you already have an account for the Audials forum, you may simply use that
account without having to create a new one.

Questions and answers on your Audials account


Do I have to be signed in to use all the functions in Audials One?
No. Even if you are not signed in, you will still have access to all of the functions in Audials
One.
I have already created an account for the Audials forum. May I use this account to sign in to
Audials One?
Yes. If you have already created an account for the forum or Community, you do not need to
create a new one.
I forgot my password or my user name. How can I sign in using my Audials account?
Visit the Community website. Enter your username or e-mail address (please use the same e-
mail address you used to create your Audials account) and click E-mail new password. A
new password will then be sent to your e-mail address automatically. You will be adressed
with your username at the very top of the e-mail. Follow the given instructions in the e-mail.
Where can I edit my Audials account (for example to change my password or nickname)?
In Audials One, click Account in the lower left-hand corner. Click Edit Account.... The
Audials Forum opens in your Browser. Click My Audials Account > User account. Here
you may edit your Audials Account.
| License Information | 83

License Information
This page describes how to handle license information and procuct activation.

Note: Please keep your license information in a safe place. We strongly suggest to print it
out, and file it with other important documents.

License Key
After ordering your product through our website, you will receive an e-mail with your serial
number and your license key. The license key is 65 characters long.
You need your license key to activate Audials One.

Activation Key
If you bought your product in a store, your product box contains a product CD and an
activation key printed on the CD envelope. The activation key is 13 digits long.
You have to provide the activation key during installing Audials One from CD.

Retrieving a lost license key and the corresponding


product version
Retrieve your license key of the product you originally purchased in case of loss.

Restriction: This option is only available for customers who purchased the software
through our website (http://audials.com) at Element5/Digital River GmbH. If you
purchased the product through other resellers, please contact those resellers for further
assistance.

1. Open the License FAQ on our website.


2. Provide the e-mail address employed for purchase.
You will receive an e-mail including the license key and a link to download the version you
had originally purchased.

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