JOANNA CLAIRE MILLER

9 Walnut St, Chatham, NJ 07928 (973) 309-4393 JCMiller017@gmail.com

EDUCATION
Bachelor of Science in Supply Chain and Marketing Anticipated: May 2017
University of Maryland, College Park GPA: 3.6/4.0
Robert H. Smith School of Business

PROFESSIONAL EXPERIENCE
Office of Extended Studies College Park, MD
Student Advisor August 2014-Present
Plan Open House workshop schedules for incoming students
Assist with inquiries about coursework and scheduling concerns for over 1,000 students
Train incoming employees on office policies and advising techniques
Shipco Transport Elizabeth, NJ
Customer Service Intern August 2016
Communicated with global agents and warehouses to ensure all freight had necessary documents and approvals
Utilized company TMS to optimize FCL and LCL export shipping rates for customers
Negotiated freight services and coordinated shipping quotes and bookings for new and existing customers
Travelstart Cape Town, South Africa
Web Development Intern June 2016-July 2016
Utilized Google Analytics to perform various A/B tests on company website
Collaborated with developers and front-end designers to implement mobile-friendly website redesign
Used HTML, CSS, and Javascript to update content and add search functionality to website landing pages
MarketSmart College Park, MD
Solutionist Intern May 2015-July 2015
Analyzed survey data sets for existing clients and created survey analyses on Excel with corresponding presentations
Communicated with non-profit legacy societies via telephone and email to set up demonstrations
Chegg Deals College Park, MD
Event Marketing Specialist February 2015
Implemented event marketing campaign for Chegg Deals at the University of Maryland
Utilized social media platforms to promote brand awareness and visibility on a college campus

RELEVANT ACTIVITIES AND COMMUNITY SERVICE
Supply Chain Management Fellows Program College Park, MD
Fellow August 2016-Present
Visited multiple distribution centers and transportation sites, networked with industry leaders, and competed in an
academic case competition at the Intermodal Association of North America Annual Expo
Participated in interactive forums with supply chain leaders and gained insight on emerging issues within the field
Alpha Xi Delta, Beta Eta Chapter College Park, MD
Vice President of Programs November 2015-Present
Manage new member development, academic programs, philanthropic events, and ritual activities
Serve on the Executive Board and oversee the activities of the entire 150-women chapter
Philanthropy Chair November 2014- November 2015
Coordinated a 5k color run, which raised over $25,000 to support our philanthropy Autism Speaks
Managed a $6,000 annual budget and organized over 150 chapter members into committees for all events
Students Helping Honduras College Park, MD
Volunteer September 2014-Present
Worked alongside other student volunteers to help build an elementary school in Honduras
Continued participation in fundraising projects and global development seminars

SKILLS AND AWARDS
Girl Scouts of America, Gold Award Recipient Chatham, NJ
o Completed all requirements culminating in final project The Backpack Program June 2013
Proficient in HTML/CSS, and familiar with Javascript, JQuery, and AngularJS