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WALLACE CO., INC. . Serving the Chemical and Petrochemical Industry 2.0, bose7 Prone (19)675 261 Tal zee frst Tos 7292e007 Tw 06811516 PAR 19575008 June 14, 1991 Mr. Jon Sutz Rainbow Technology Group 2432 W. Peoria, Suite 1266 Phoenix, Arizona 85029 Dear Jon: After winning the Malcolm Baldrige Award it became apparent that we needed to produce a video documenting our experiences along that journey. As a quality firm and a Baldrige winner one learns to recognize and appreciate quality when it is found. That certainly was the case with Rainbow Technology and Pantheon Productions. Words such as excellence, perfection and quality do not fully describe our feelings towards either firm. As I reflect on the quality of the people that make up both organizations, the following quotation comes to mind. "If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts ef heaven and earth will pause to say, here lived a great street sweeper who did his job well." I personally have seen many video productions over the last few months, however, none have been able to captura the Maniaue experiences" or that "special moment in time" that is so alive in our video. We have widely distributed our video and it is the highlight of every Wallace presentation. Please feel free to use my name cr the company name in your advertising, promotional or reference naterials. I believe in the quotation that, "Every job is a self-portrait of the person who did it. Autograph your work with excellence." That. you do so well! Give my best to all. Sincerely, ym ed Execttive Vice President MES/XD n, Beaumont, Corpus Crist, Texas Tyler, Freopor, Texas Gonzales, Hannuile, Lale Graves, Lousiana + Noble, Aadama

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