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Windows Update Database

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Corruption
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SibeMan asked on October 5, 2016
Insider

5 Potential Not fixed

Windows
Update
Database
error de-
tected

Possible issues may prevent Windows Update from keepingour

system up to date.

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Repair Windows Update Completed

Database Corruption

One troubleshooting step to resolve WU issues is to delete and

re-download updates to your computer.would you like to try
this step now? Depending on your network configuration, you
may incur download

Update troubleshooter report. Yes I would!! How do I do it?? At-

tempt number 8 to update from 14931 to 14936. Another wasted
2 hours. It asks if I want to try their fix, but nothing says how, nor
is there a link.

Amy suggestions?

BTW, I think the database may have gotten wiped on a cleanup.

Not retrievable.

Thanks

"Thoughts become things, choose the good ones."

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Most Helpful Reply

Kem Mon replied on October 5, 2016
Microsoft Forum Moderator

Hi,

You can try these methods to troubleshoot your Windows 10 up-

date issue:

Method 1: Run SFC Scan.

To run an SFC scan, follow these steps:
1. Run Command Prompt as Administrator.
2. Type sfc /scannow and hit Enter.
This will check and run an auto-repair on the issue.

Method 2: Run DISM Tool.

After running the SFC scan and the issue still persist, run the DISM
to check the system health and to try restoring the files. To run
DISM tool, follow these steps:
1. Run Command Prompt as Administrator.
2. Type the following commands:
1. DISM.exe /Online /Cleanup-image /scanhealth
2. DISM.exe /Online /Cleanup-image /Restorehealth

NOTE: This might a while to finish scanning. Do not cancel.

Method 3:
After doing Method 1 and Method 2 but the issue still persist, you
can manually reset the Windows Update Components and Run
Windows Update process again.
Resetting Windows Update Components will fix those corrupted
Components and will help the Update installation quickly. To reset
Windows Update Components, follow these steps:
1. Run Command Prompt as Administrator
2. Stop BITS, Cryptographic, MSI Installer and Windows Up-
date Services. To do this, type the following commands:
1. Net stop wuauserv
2. Net stop cryptSvc
3. Net stop bits
4. Net stop msiserver
3. Rename SoftwareDistribution and Catroot2 folder. To do
this, type the following commands:
1. Ren C:\Windows\SoftwareDistribution SoftwareDis-
tribution.old
2. Ren C:\Windows\System32\catroot2 Catroot2.old
4. Restart BITS, Cryptographic, MSI Installer and Windows
Update Services. To do this, type the following commands:
1. Net start wuauserv
2. Net start cryptSvc
3. Net start bits
4. Net start msiserver
5. Restart your computer and try to install Windows Up-
date.

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Let us know how it goes.

Regards.

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