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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES

(Tender No: VJTI/IT Infra/2017/Tender/01)

IMPORTANT POINTS

S. No
Downloading & submission of Tender From 27.04.2017 to 12.05.2017
Document
Tender Document Cost (RS 300/-) Tender processing fees and Earnest Money
Deposit (Total Rs 30,300/-) should be deposited
Earnest Money Deposit (EMD)
on-line through STATE BANK COLLECT
(Rs 30,000/-) procedure.

Last date & time for submission of 12.05.2017 by 3.00 PM


Tender
Note:
No Tender Document will be accepted after the last date of submission & time
specified in this Tender document,
Tender to be submitted to inward section of VJTI, Mumbai.

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

CONTENTS

Section Title Page No.

1 CHECKLIST OF DOCUMENTS TO BE ATTACHED 4

2 INVITATION OF THE BIDS 5

3 INSTRUCTIONS TO BIDDERS 6

4 SCOPE OF WORK 8

5 TERMS & CONDITIONS OF CONTRACT 11

6 TECHNICAL SPECIFICATIONS & ESSENTIAL CONDITIONS OF 12


MANAGING VJTI INTERNET LAB SERVICES

7 FINANCIAL BID (PRICE SCHEDULE) 14

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 1

CHECKLIST OF THE DOCUMENTS TO BE ATTACHED

Sr. Whether
No. Document and Envelope list enclosed
(Yes/No)

1. One big single envelope super-scribing Bid for MANAGING VJTI


INTERNET LAB SERVICES containing

a Envelope 1 super-scribing Tender processing fees and EMD

b Envelope 2 super-scribing Technical Bid

c Envelope 3 super-scribing Financial Bid

2. Envelope 1 super-scribing Tender processing fees and EMD

a Payment receipt of Rs.30,300/- (Rs. Thirty Thousand Three hundred


Only) against tender document processing cost and EMD paid on-line
through STATE BANK COLLECT procedure.

3. Envelope 2 super-scribing Technical Bid


a Technical bid

b Statement of experience in the domain

c Documentary proof of Sales Tax/VAT/Service Tax Registration.

4. Envelope 3 super-scribing Financial Bid

a Financial Bid as per format given in Section 7

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 2

INVITATION OF THE BID

2.1 INTRODUCTION:
VJTI Invites sealed bids for setting up and managing VJTI Internet Lab in VJTI
campus as per the specifications/requirements contained in Section-6 of this Tender
Document. The tenderer should be a reputed IT support and service provider. The
service need to be provided at VJTI, Matunga, Mumbai19

2.2 DETAILS OF THE BID


Downloading of Tender documents From 27.04.2017 to 12.05.2017
Last date and time of submission of bids 12.05.2017 by 3.00 PM
2.3 BIDDING PROCEDURE

Submission of duly sealed big envelope super-scribing Bid for MANAGING


VJTI INTERNET LAB SERVICES containing
a Envelope 1: Superscribed Tender processing fees and EMD
b Envelope 2: Superscribed Technical Bid
c Envelope 3: Superscribed Financial Bid
2.4 Submission of Tender:
To Inward section VJTI
Main building administrative office,
Matunga, Mumbai-400019
OR
Sent through Registered Post (In case an acknowledgement of receipt of tender is
desired) should reach at the aforesaid address on or before the last date and time of
submission of tenders.
2.5 NOTE:
Technical Bids received without the printed e-receipt of tender processing fees
and EMD or not fulfilling the prescribed conditions will be summarily rejected
and decision of the Institute in this regard shall be final and binding. Only those
bidders, whose technical bids are complete in all respects and satisfy all laid
down terms, will be considered for financial bids.
Incomplete offers will be rejected. VJTI reserves the right to accept or
reject any or all bids at its absolute discretion without assigning any
reason, whatsoever or any notice.

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 3

INSTRUCTIONS TO BIDDERS

S.NO INSTRUCTIONS
1. The Tender document can be downloaded from Institutes website www.vjti.ac.in.
No editing, addition/deletion of matter is permitted. If such action is observed at
any stage, such tenders are liable for outright rejection.

2. Only enclosed formats as provided in original should be used. All sheets need to be
submitted after affixing seal of the Company and Signature of the authorized
signatory. Additional sheets, duty authenticated, may be attached to elucidate
specifications or clarify the specific issues.
3. The prescribed tender documents consisting of duly sealed big envelope super-
scribing Bid for MANAGING VJTI INTERNET LAB SERVICES containing
3 separate envelopes may be submitted to inward section of administrative office,
main building of VJTI, Matunga, Mumbai 400019 or sent though Post at the
same address on or before last date and time staed as above.
a Envelope 1: Superscribed Tender processing fees and EMD
b Envelope 2: Superscribed Technical Bid
c Envelope 3: Superscribed Financial Bid
4. Tenderer has to submit Earnest Money Deposit (EMD) and Tender processing fees
on-line through STATE BANK COLLECT procedure.
Note:
Tenders received without EMD and Tender processing cost shall be
summarily rejected.
The EMD shall be refunded (without interest) after the execution of the
contract.
The EMD of the contract winner shall be converted into security deposit
and the same shall be refunded (without interest) after the end of contract,
as per the norms.
5. Bids not fulfilling the prescribed conditions will be summarily rejected and
decision of the Institute in this regard shall be final and binding. Financial bids of
only technically qualified bidders shall be opened and considered for final
evaluation. VJTI reserves the right to forfeit the EMD amount on non-acceptance/
non-compliance of offer in full or part or if VJTI feels that Tenderer has misguided
in any way.
6. The bidder should quote only for the specified bandwidth connectivity.
7. Corrections/Alterations, if any, in the tender documents should be attested properly
duly signed by authorized signatory and affixing seal by the vendor, failing which
the tender may be rejected.
8. The bidder shall quote the prices in INR of required bandwidth and services. All
taxes, service charge if any should be clearly specified. No other charges shall be
paid separately.

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

9. In case of any discrepancy between the unit price and the total price, the unit price
shall prevail and total price shall be corrected unless it is lower than the sum total
of unit prices. If there is any variation between amount written in figure & words
and then amount whichever is lower shall be taken into consideration.
All the terms and conditions for the deployment will be as given herein and no
change in any term or condition by the vendors will be acceptable.
10. Canvassing in any form will be viewed seriously and if any tenderer is found to be
resorting to such practice, the tender of such firm will be rejected.
11. Steps to be followed for making online payment Online through STATE
BANK COLLECT
a. Log On to https://www.onlinesbi.com
b. Home Page STATE BANK COLLECT
c. Click on State Bank Collect
d. Click Checkbox to Accept Terms & conditions
e. Then click on Proceed
f. Select State as Maharashtra
g. Select Type of Category as Educational Institutions
h. Click on Go
i. Select the Name of the institution as Veermata Jijabai Technological Institute.
j. Select the Payment category EMD and/or Tender Processing Fee on next screen
Enter Name of firm, Place, PAN, VAT/CST No, Enter appropriate Tender Number,
Enter appropriate amount in Rupees.
k. Proceed as instructed and Click on Submit
l. On next screen verify details and click on Confirm
m. You will be taken to payment gateway.
n. Select appropriate payment mode.
o. Check the charges/commission applicable for selected Mode of Payment.
p. Follow instructions to Print Challan and pay at any branch of SBI Bank in Cash /
Pay online using Internet Banking / Credit / Debit card.
q. Print e-receipt and submit along with Tender.

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 4

SCOPE OF WORK

3.1 Currently Institute has following Infrastructure.

a. VJTI shall provide a laboratory with 60 AIO PCs.


b. Laboratory of seating capacity of 108, equipped with following
facilities:
Fully furnished with electrical connections, seating arrangement,
ventilation, fans, sufficient lighting facility and independent entrance.
3.2 Scope of work under the current tender is as follows (Seating
capacity of the lab is 108)
3.3
3.3.1 Connectivity with ISP
a. Type of connectivity: Fiber
b. Capacity channel: 10 Mbps (1:1) leased line
c. Vendor may choose to provide reliable equipment for providing
connectivity with ISP.
d. (Vendor should specify the list of equipment to be deployed at VJTI).
e. Vendor should provide power backup for at least two hours for related
equipment to ensure
3.3.2 Connectivity for local network
I WiFi network setup.
a. Vendor should setup wifi network in the hall of capacity 108 (60 PCs
provided by VJTI and remaining own devices of users). Network
should be capable enough to support 108 concurrent users. Vendor
should ensure all 108 PCs/Laptop's should be connected to wifi
network. (Vendor should specify specifications and number of Access
points to be deployed at VJTI).
b. Vendor should give extended support in dealing user/student
connectivity with their device such as laptop/tablet.
c. Vendor should make arrangement for accessing VJTI Intranet
facilities in cooperation with VJTI data centre.
II WiFi support for 60 AIO PCs
a. Vendor should install wifi USB adapter in all 60 AIO PCs for network
connectivity
b. Preferred wifi USB adapter specifications (USB2.0, Maximum
Wireless Transmission Rate: 150 Mbps)
3.3.3 Security surveillance
a. Vendor should provide good quality surveillance system to cover
entire hall.
b. The system should have capacity in maintaining video recording for
one month with necessary manageability software.
3.3.4 Management of Internet Lab
I Management of WiFi network through software

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

Vendor should deploy following policies in accessing internet like:


a. Login id, accessing exclusively education content for VJTI students
and staff.
b. Network polices ( ensure device security in connecting wifi, access
control criteria, access scheduling, attack prevention, bandwidth
management, network strength in terms of network speed )
c. Log monitoring software and report generator, for said activities
should be maintained.
II Manpower required for handling WiFi network and other
services
a. Lab is expected to run in two shifts 8am to 4pm and 4pm to 11 pm.
Desirable manpower may be provided by vendor for following.
For supporting network related issues
For supporting desktop software related issues
For cleaning and maintenance look after
III Management of 60 AIO PCs
Vendor shall design a scheme where these 60 AIO PCs are secured
with policies like:
a. Centralized system login, support for external USB storage devices,
group policies, Software maintenance, operational related issues.
IV VJTI Internet Lab vendor General Guideline
a. Not allow any user to use its computer resource without the valid
VJTI identity card
b. Record and maintain the required information of each user in the log
register for a minimum period of one year. Also, VJTI Internet Lab
may maintain an online version of the log register.
c. Prepare a monthly report of the log register showing date-wise details
on the usage of the computer resource and submit a hard and soft
copy of the same to the person or agency as directed by VJTI
authority by 5th day of next month.
d. Be responsible for storing and maintaining following backups of logs
and computer resource records for at least six months for each access
or login by any user:
History of websites accessed using computer resource at VJTI
Internet Lab.
Logs of proxy server installed at VJTI Internet Lab.
Logs of network devices such as router, switches, systems etc.
Installed at internet lab
Logs of firewall or Intrusion Prevention/Detection systems, if
installed.
e. The screen of all computers, installed other than in Partitions or
Cubicles, shall face outward, i.e. they shall face the common open
space of the VJTI Internet Lab.
f. All time clocks in the VJTI Internet Lab System shall be synchronized
with the Indian Standard Time.
g. All the network connectivity in the VJTI Internet Lab shall be
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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

equipped with the safety/filtering software so as to the avoid access to


the websites relating to pornography, obscenity, terrorism and other
objectionable materials.
h. Take sufficient precautions to ensure that their computer resources are
not utilized for any illegal activity.

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 5

TERMS & CONDITIONS OF CONTRACT

S TERMS & CONDITIONS


NO.
1. Statement of experience in the domain
2. Tenderer should have registration of Sales Tax/V.A.T. Documentary proof of the same
will need to be enclosed.
3. The period of delivery of the equipment and making the service available in full, should
be clearly indicated.
4. To assist the examination, evaluation and comparison of bids, VJTI may at its discretion,
ask the bidders for clarification of bids including price. The request for clarification and
the response shall be in writing.
5. Delivery and Installation period: Maximum three weeks from the date of purchase order.
The installation report should be signed by the firm engineer jointly with authorized
VJTI personnel/representatives. The items shall be delivered and installed at VJTI,
Matunga, Mumbai-400019.
6. Payment terms: Payment shall be released on monthly basis on satisfactory installation
of Internet leased line, certified by firms engineer jointly with authorized VJTI
representatives. The monthly payment shall be released against the Invoice raised by
the vendor and the satisfactory functioning report from the authorized VJTI
representatives.
7. The suppliers request for payment shall be made in writing accompanied by relevant
document such as proper invoice and satisfactory installation reports duly signed by
VJTIs representatives.
8. VJTI reserves the right to accept or reject any or all offer(s) in part or full without
assigning any reason thereof, and to amend the terms and conditions before award of the
contract.
9. Any disputes arising out of this tender will be under the jurisdiction of court of Mumbai
only.
10. Contract may be awareded for three years. Review shall be taken peridiocally. The
continuation of contract is subject to satisfactory report from the VJTI authorized
person/s at the end of every year.

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 6

TECHNICAL SPECIFICATIONS & ESSENTIAL CONDITIONS TO BE FULFILLED

If vendor cannot comply with the particulars mentioned or wishes to provide higher
specifications, same should be mentioned clearly in Vendor's Specifications column:

Sr. Desired Requirements/Specifications Vendors


No Offer
1. Connectivity with ISP
a. Type of connectivity : Fiber
b. Capacity channel: 10 Mbps (1:1) leased line
c. Vendor may choose to provide reliable equipment for providing
connectivity with ISP. (Vendor should specify the list of
equipment to be deployed at VJTI)
d. Vendor should provide power back for at least two hours for
related equipment to ensure reliable connectivity
e. Vendor should provide necessary network accessories for
providing connectivity.
2. Connectivity for local network
I WiFi network setup
a. Vendor should setup wifi network in the hall of capacity 108.
Network should be capable enough to support 108 concurrent
users. Vendor should ensure all 108 PC's/Laptop's should be
connected to wifi network. (Vendor should specify
specifications and number of Access points to be deployed at
VJTI).
b. Vendor should give extended support in dealing user/student
connectivity with their device such as laptop/tablet.
II WiFi support for 60 AIO PCs
a. Vendor should install wifi USB adapter in all 60 AIO PCs for
network connectivity
b. Preferred wifi USB adapter specifications (USB2.0, Maximum
Wireless Transmission Rate:150 Mbps)
3. Security surveillance
a. Vendor should provide good quality surveillance system to
cover entire hall.
b. The system should have capacity in maintaining video
recording for one month with necessary manageability
software.
4. Management of network
I Management of WiFi network through software
a. Login id, accessing exclusively education content for VJTI
students and staff.
b. Network polices ( ensure device security in connecting wifi,

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

access control criteria, access scheduling, attack prevention,


bandwidth management, network strength in terms of network
speed )
c. Log monitoring software and report generator, for said
activities should be maintained.
II Manpower required for handling WiFi network and other
services
Lab is expected to run in two shifts 8am to 4pm and 4pm to 11
pm., sufficient manpower for each shift as detailed below:

a. Vendor should provide desirable manpower for supporting


network related issues
b. For supporting desktop software related issues
c. For cleaning and maintenance
III VJTI INTERNET LAB SERVICES vendor General
Guideline
a. VJTI INTERNET LAB SERVICES vendor shall follow and
agree to all general guideline as mentioned in section-4

Bidder Details
Sr. No.
1 Contact Person
2 Business Address
3 Tel No.
4 Mobile No.
5 Fax No.
6 e-mail

Signature with seal

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TENDER DOCUMENT FOR MANAGING VJTI INTERNET LAB SERVICES
(Tender No: VJTI/IT Infra/2017/Tender/01)

SECTION 7

FINANCIAL BID

Price should be quoted in INR only, installation charges, freight insurance and specify separate
octroi VAT. [All additional expenditure should be indicated clearly.

PART A
Sr. Item Bid Price Bid Price
No. Per Month in Rs. Per Year in Rs.

1 Manage VJTI Internet lab services as per


requirements (in section -6)
2. Octroi
3. VAT
4. SERVICE TAX
5. Other taxes (if any)
Please Provide Details
Total bid price

Bidder Details
Sr. No.
1 Contact Person
2 Business Address
3 Tel No.
4 Mobile No.
5 Fax No.
6 e-mail

This offer shall be valid for 60 calendar days from the last date of submission of tender.
Supply of Goods / Equipments shall be done within 21 calendar days from the issue of
offer letter.
We accept all terms & conditions of the contract.

Place :
Date : Signature of Bidder with seal

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