DEE M.

MCQUEEN

PHONE: US: +1 646.727.0422 | GCC: +971.55.426.4164 | SKYPE: DEEMCQUEEN |

EMAIL: DEE.MCQUEEN@SMARTPROS.BIZ

MOTTO
Experience: that most brutal of teachers. First comes the test, then the lesson. C.S.Lewis

EXPERIENCE PROFILE
Dee is an accomplished 17+ year cloud infrastructure consult and technologist focused in strategic
thought leadership concentrated around next generation data center, Infrastructure as a Service (IaaS),
Platform as a Service (Paas), Desktop as a Service (Daas) & End User Computing.

Dee provides expert consultation in cloud strategy, technical assessment, solution design, migration, and
delivery of infrastructure-as-a-service, platform-as-a-service, and subsequent network, storage and
virtualization components from Citrix, Cisco, EMC, Microsoft & VMware. Dee has a proven track record of
results within the fortune 500 and international business community attributed to his successful
methodological approach. Dee is a highly motivated, business minded, organized, goal oriented, and
energetic individual with excellent communication, presentation and management skills. Dee is competent
in Information Lifecycle Management (ILM) and Service Delivery Lifecycle (SDLC) covering business case
development, team and project management, delivery, implementation and support.

PROFESSIONAL HIGHLIGHTS
OVER 40 SUCCESSFUL INFRASTRUCTURE MIGRATIONS TO VIRTUAL DATA CENTER (VDC)
OVER 40 SUCCESSFUL PRIVATE CLOUD INFRASTRUCTURE ARCHITECTURAL DESIGN AND IMPLEMENTATIONS
OVER 30 SUCCESSFUL DEPLOYMENTS OF VCE VBLOCK 100,300 AND 700 - INFRASTRUCTURE-AS-A-SERVICE
(IAAS) & PLATFORM-AS-A-SERVICE (PAAS) IMPLEMENTATION.
15 SUCCESSFUL VBLOCK LOGICAL CONFIGURATION DESIGN REVIEWS FOR INFRASTRUCTURE-AS-A-SERVICE
OVER 30 SUCCESSFUL DEPLOYMENTS OF CISCO UCS COMPUTE CLUSTER WITH ESX 4.1 (OVER 20 TIMES) AND
ESX 5.0 (OVER 15 TIMES)
OVER 20 SUCCESSFUL DEPLOYMENTS OF CISCO 1000V VSM WITHIN VSPHERE 5
25 SUCCESSFUL IAAS DEPLOYMENTS WITH EMC IONIX UNIFIED INFRASTRUCTURE MANAGER/PROVISIONING
UIM/P
10 SUCCESSFUL DEPLOYMENTS OF EMC VNX & VNXE SAN FOR VSPHERE 5 HA AND DRS
5 SUCCESSFUL CLOUD MULTI-TENANT DESIGN AND DEPLOYMENTS
OVER 5 SUCCESSFUL MIGRATIONS TO PUBLIC CLOUD PAAS (OFFICE 365, GOOGLE APPS)
OVER 75 SUCCESSFUL DEPLOYMENTS OF CITRIX XENAPP (FROM VERSION 1.8- 6.0) AND XENDESKTOP (FROM
VERSION 3-5)
OVER 60 SUCCESSFUL DEPLOYMENTS OF VMWARE VSPHERE VCENTER AND ESX(I) (2.5 5.0)
OVER 5 SUCCESSFUL DEPLOYMENTS OF VMWARE VIEW
OVER 20 SUCCESSFUL DEPLOYMENTS OF MICROSOFT HYPER-V
PROFESSIONAL HISTORY
[SMART PROS] VMWARE / EMC
Consulting Cloud Architect, Infrastructure Lead, 2012 - 2013

Technical Concentration:
VCE Vblock cloud infrastructure, IaaS (infrastructure as a service) PaaS (platform as a service), RHEL (Red Hat
Enterprise Linux) cloud implementation: VMware vSphere 5 infrastructure: vCenter, ESX Virtualization, EMC
VNX and Isilon SAN, Cisco Unified Computing System, Linux infrastructure technologies including WSRR,
WODM, OpenAM, PostgreSQL, Mule, LDAP, WMQ.

Engagement Delivery Experience:

Deliverable responsibilities include: The functional, operational and high availability validation and
enablement of the RHEL (Red Hat Linux) cloud infrastructure on Vblock 700 platform. Additional
responsibilities include:

Development of over 50 reference scenario based test cases for cloud infrastructure storage,
network, compute, and virtualization covering functionality, operations, high availability and disaster
continuity
Detailed infrastructure analysis of various Linux based services (WSRR, WODM, OpenAM, PostgreSQL,
Mule, LDAP, WMQ) supporting the client infrastructure and VMware vFabric Gemfire.
Detailed infrastructure planning overview/review including in-depth whiteboard sessions,
development of Visio logical and detailed diagrams
Development of multiple client facing gap analysis documents with conclusive results for automation
planning and testing
Routine interaction with client senior leadership to manage expectations
Product review and recommendations as needed to enhance the client Cloud infrastructure
Exposure to IBM Insurance Application Architecture

Management Experience:
Deliverable responsibilities include: Implementation plan, work stream deliverables and milestone tracking

Agile SDLC project methodology approach for project timeline scoping, milestones and deliverables
Management of resources divided across 2 SCRUM teams
Strategic thought leadership with resource implementation timeline and milestone planning
Leadership communication of technical achievements, risks, issues and next steps related to the
project to senior management

[SMART PROS] VCE THE VIRTUAL COMPUTING ENVIRONMENT COMPANY

Consulting Compute vArchitect, 2011 - 2012

Technical Concentration:
VCE Vblock cloud infrastructure, IaaS (infrastructure as a service) and PaaS (platform as a service)
implementation: VMware vSphere 4 and 5 infrastructure: vCenter, ESX Virtualization, SRM, Citrix XenApp /
XenDesktop, and VMware View Virtual Desktop Infrastructure, EMC VNXe SAN, EMC Unified Infrastructure
Manager Provisioning (UIM/P), Cisco Unified Computing System, Nexus 1000v, and Microsoft infrastructure
technologies.

Engagement Delivery Experience:

Deliverable responsibilities include: configuration survey and review, implementation, remediation, testing
and training of VCE Vblock cloud infrastructure with focus on virtualization and compute technologies.
Implementation of VCE Vblock infrastructure as a private, hybrid and multi-tenant cloud solution supporting
up to 5000 virtual machines for over 35 organizations. Additional responsibilities include:

Executive presentations discussing cloud computing business development and strategy

Presentation to business units and executives demonstrating VCE Vblock virtualization, UIM
provisioning and VDI technologies
Delivery of Vblock 100 (3x) & 300 (24x) compute and storage infrastructure, and Vblock 700 (5x)
compute infrastructure
Logical configuration design review of Vblock Infrastructure as a Service (IaaS)
Configured and deployed over 30 Cisco UCS computing clusters with VMware ESXi 5 and vCenter 5
Configured and deployed over 25 ESXi 5 clusters leveraging EMC UIM/P
 Configured and deployed Cisco 1000v virtual switch module appliance within vCenter vSphere 5
infrastructure
Configured and deployed VMware SRM for Disaster Recovery/ Business Continuity
Deployed EMC VNXe SAN for vSphere 5 high availability management cluster configuration for 8
customers
International assignments to Latin America

Management Experience:
Deliverable responsibilities include: Implementation plan, work stream deliverables and milestone tracking

ITILv3 / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Strategic thought leadership with resource implementation timeline and milestone planning
Leadership communication of technical achievements, risks, issues and next steps related to the
project
Development of detailed Microsoft Project and PowerPoint documents and associated templates to
define project scope and level of effort involved

[SMART PROS] MUBADALA, ABU DHABI, UAE

Consulting End User Computing Manager, 2010-2011

Technical Concentration:
Private cloud multi-tenant IAAS (Infrastructure as a service) PAAS (Platform as a Service) and DAAS (Desktop
as a Service) design and implementation: VMware infrastructure: vCenter, SRM, ESX Virtualization and View
Virtual Desktop Infrastructure, Citrix XenApp / XenDesktop, and Active Directory infrastructure technologies.

Engagement Delivery Experience:

Deliverable responsibilities include: Development, implementation, and demonstration of prototype private
cloud multi-tenant infrastructure with focus on virtual desktop infrastructure and end user computing
technologies. Documentation deliverables include:

Presentation to business units and executives demonstrating end user computing and VDI
technologies
Topology, Line, and Component diagrams for multi-tenant and virtual desktop infrastructure
greenfield technology implementation
Detailed Design documentation for multi-tenant and virtual desktop infrastructure greenfield
technology implementation
Designed and implemented multi-tenant vSphere Active Directory infrastructure supporting five
separate directory domains
Designed and implemented VMware View multi-tenant architecture
Developed business use case and decision tree diagrams for virtual desktop infrastructure
implementation and support
Windows 7 Business Desktop Engineering and Deployment with Microsoft Deployment Toolkit 2010
Lite Touch and App-V
Residence in Dubai, UAE, travel throughout the Middle East and Southeast Asia

Management Experience:
Deliverable responsibilities include: high level work plan, project resource estimation, Implementation plan,
work stream deliverable and milestone tracking

ITILv3 / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Strategic thought leadership with resource implementation planning
Resource management between 2 work streams
Leadership communication of technical achievements, risks, issues and next steps related to the
project
Development of Microsoft Project and PowerPoint documents and associated templates to define
project scope and level of effort involved

AVANADE / ACCENTURE , SEATTLE, WA, USA

Manager, Virtualization Technology Infrastructure, 2007 - 2010

Management Experience:
Deliverable responsibilities include: high level work plan, project resource estimation, Implementation plan,
work stream deliverable and milestone tracking

ITIL / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Thought leadership of cloud and virtualization technology implementation
Strategy, resource management, and project implementation of work streams up to 5 personnel
Schedule and conduct routine customer facing meetings with key deliverable status
Deliverable signoff from the respective stakeholder
ITILv3 certified delivery and process methodology

Technical Concentration:
Cloud Computing, Private Cloud Design, Microsoft Active Directory infrastructure; Citrix, Microsoft, and
VMware: Server, Presentation, VDI, and Application Virtualization technologies.

Presales Engagement Experience:

Deliverable responsibilities include: Developing business cases and associated RFPs, customer mind mapping
and whiteboard sessions, gap analysis and readiness assessments, risk assessments, delivery approach,
high level work plans, and project resource estimations.

Executive presentations and overview with customer stakeholders

Led multiple potential and new customer engagements in a customer facing role.
Developed high level project scope with milestones based on customer requirements and defined
expectations
Conducted multiple 3, 5 and 10 day Proof of Concept showcase presentations demonstrating cloud
computing and virtualization with VMware, Microsoft and Citrix technologies
Presented and taught Desktop Engineering and Desktop Deployment technology education and
validation for perspective customers

Engagement Delivery Experience:

Deliverable responsibilities include: High Level Architectural Design, Detailed Architectural Design,
Implementation Plan, Test scripts and process flow, Build Guides, Use Cases, Decision Tree diagrams and
Operational Run Guides.

End to end design of Windows 2008R2 Hyper-V / XenDesktop/App-V - Virtual Desktop Infrastructure
private cloud leveraging Secure Gateway, PN Agent, Web Interface, XenDesktop 4 and Application
Streaming for Greenfield implementation
End to end design greenfield implementation of Vmware ESX/Windows 2008R2/ XenApp virtual
presentation infrastructure
Windows 7 Business Desktop Engineering and Deployment with Microsoft Deployment Toolkit 2010
Lite Touch and App-V
Developed VMware private cloud spin-in commissioning and spin-out decommissioning process for
scalability and expandability
Implemented SCVMM/SCOM/Windows 2008 R2 Hyper-V Server Core configuration
Windows 2008 / XenApp5 leveraging Secure Gateway, PN Agent, Web Interface, XenApp5 and
Application Streaming on Windows 2008R2 Hyper-V virtualization technology
International assignments abroad to EMEA and APAC region

[SMART PROS] AT&T, ATLANTA, GA. USA

Consulting EUC Architect, 2004 - 2007

Technical Concentration:
Microsoft Active Directory Infrastructure; Citrix Presentation Virtualization (MetaFrame XP, Presentation
Server 3.0, 4.0), Virtual Desktop Infrastructure, Application Publishing, VMware Virtualization Infrastructure,
SAN infrastructure, White Papers

Engagement Delivery Experience:

Deliverable responsibilities include: Microsoft AD Infrastructure Architectural Design, Citrix Infrastructure
Architectural Design, VMware Infrastructure Architectural Design, Implementation and Support, Test scripts
and process flow, Use Cases, Build Guides and application certification.

Collaborated with Citrix on internal projects Tarpon and BladeRunner due to experience with
packaging and virtualization to develop major enhancements included in Presentation Server 4.5
 Engaged in multiple projects focused on thin client provisioning and offshore support leveraging
Citrix
Designed and Implemented Citrix PS4 and XenDesktop Infrastructure
Documented multiple Infrastructure topology and detailed design diagrams
Documented internal white paper explaining the process to present Siebel Applications to multiple
users on Citrix with a single published application (this previously had not supported by Siebel or
Citrix)
Certified over 100 applications for Citrix Deployment
Administered EMC Clarrion, Celerra and IBM SVC for virtual LUN provisioning and presentation
Administered Nortel VPN CheckPoint NG firewall components

Management Experience:
Deliverable responsibilities include: high level work plan, detailed work plan, project updates

ITIL / SDLC project methodology approach for project timeline scoping, milestones and deliverables
Requirements mapping to project milestones and deliverables
Vendor management providing architectural strategy for respective infrastructure components
Deliverable signoff from the project stakeholders
PROFESSIONAL REFERENCES

Current Public references are available on http://www.linkedin.com/in/deemcqueen

Additional professional references are available upon request.

EDUCATION
Parsons School of Design, New York, NY BFA, Graphic Design, 1996
Art Institute of Atlanta, Atlanta, GA Web Design, 1996 1997

AFFILIATIONS

Linked-In/in/deemcqueen
TECHNICAL TRAINING
Microsoft Registered Partner
VCE Vblock 100, 300 & 700 VMware Registered Partner |
VMware ESX 3.0 & 5.0 Authorized Consultant
Citrix Developers Network
EMC Clarion / VNX, VNXe
Smartpros.biz | Cloud Architecture
Lead
Cloud.com
CloudFoundry Open source cloud
community
VisioCafe.com (published Citrix
CERTIFICATIONS

MICROSOFT
MCITP|EA: MICROSOFT CERTIFIED IT PROFESSIONAL: ENTERPRISE
ADMINISTRATOR
MCP: MICROSOFT CERTIFIED PROFESSIONAL
MCTS: WINDOWS SERVER 2008 HYPER-V
MCTS: APP-V (MICROSOFT DESKTOP OPTIMIZATION PACK)
MCTS: BUSINESS DESKTOP DEPLOYMENT
MCTS: WINDOWS VISTA AND OFFICE 2007 DEPLOYMENT
MCTS: WINDOWS SERVER 2008 APPLICATION INFRASTRUCTURE
MCTS: SQL SERVER 2005
CITRIX
CCEA: CITRIX CERTIFIED ENTERPRISE ADMINISTRATOR 3.0
CCEA: CITRIX CERTIFIED ENTERPRISE ADMINISTRATOR 4.0
OTHER CERTIFICATIONS
EMCCIS: EMC CLOUD INFORMATION SERVICES ASSOCIATE
(EMC363900)
ITIL V3: INFORMATION TECHNOLOGY INFRASTRUCTURE
LIBRARY
VCP3 AND VCP5: VMWARE CERTIFIED PROFESSIONAL
CDCUCS: CISCO DATA CENTER UNIFIED COMPUTING
SPECIALIST
CUSTSS: CISCO UNIFIED COMPUTING TECHNICAL
SUPPORT SPECIALIST

RELEVANT SKILLS
MICROSOFT TECHNOLOGY VIRTUALIZATION TECHNOLOGY
ACTIVE DIRECTORY CERTIFICATE AUTHORITY SERVICES CISCO UCS - UNIFIED COMPUTING SYSTEM -
ACTIVE DIRECTORY RIGHTS MANAGEMENT SERVICES CISCO NEXUS 1000V VSM
ACTIVE DIRECTORY CITRIX XENAPP (METAFRAME1.8 XENAPP6)
REMOTE DESKTOP SERVICES / TERMINAL SERVICES CITRIX XENDESKTOP
WINDOWS SERVER (FROM NT4 2012) VMWARE ESX 2.5 5.0
HYPER-V SERVER VMWARE VSPHERE INFRASTRUCTURE 2.5 5.0
APP-V VMWARE VCENTER 2.5 5.0
VIRTUAL MACHINE MANAGER VMWARE VIEW 4.1 5.0
SQL SERVER (2005 2008R2) INFRASTRUCTURE TECHNOLOGY
APPLICATION COMPATIBILITY TOOLKIT CITRIX ACCESS SUITE
MICROSOFT AZURE CITRIX ACCESS GATEWAY
VENDOR HARDWARE CITRIX WEB INTERFACE
CISCO UCS BLADES AND SERVERS STORAGE TECHNOLOGY
VCE VBLOCK EMC VNXE
HP PROLIANT VIRTUALIZATION BLADES AND SERVERS APPLICATION PACKAGING TECHNOLOGY
DELL POWEREDGE BLADES AND SERVERS MACROVISION INSTALL SHIELD / ADMIN STUDIO
CLOUD COMPUTING CITRIX APPLICATION PROFILER
EMC UNIFIED INFRASTRUCTURE MANAGER VMWARE THINAPP
VMWARE VCLOUD DIRECTOR APPLICATION COMPATIBILITY REMEDIATION
CITRIX CLOUD STACK APP-DNA
RED HAT LINUX OFFICE CONVERTER
BUSINESS DEVELOPMENT TOOLS SERVICE DELIVERY LIFE CYCLE METHODOLOGY
MICROSOFT SOLUTION ACCELERATORS ITIL V2 | ITIL V3 | SDLC
MICROSOFT SOLUTION SALES PROCESS AVANADE CONSULTING METHODOLOGY | MICROSOFT SOLUTIONS
FRAMEWORK 4.0