Beri Hayenga

Berihayenga@icloud.com | +1 (480) 338-4252 | LinkedIn: /berihayenga | San Diego, CA

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SKILLS
Social media platforms: Instagram, Facebook, Twitter, Pinterest, LinkedIn (Expert)
Microsoft: Word, Excel, PowerPoint (Expert)
Action-oriented individual who is comfortable with a fast-paced, deadline oriented workplace
Cooperative team member with outstanding interpersonal communication and networking
skills
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PROFESSIONAL EXPERIENCE
MJW Films, Michael Berry, Los Angeles, CA April 2017 - Present
Social Media and Content Marketing Manager
Crafted and managed editorial calendar and organization workflows for social media platforms
Accountable for all content marketing initiatives to drive traffic, engagement, and leads that
deliver sales and customer retention
Understood and used the basic best practices of the main social media channels to create the
content to optimize the path to conversion
Digital Marketer, San Diego, CA March 2017 - March 2017
Traffic and Conversion Summit Intern
Performed administrative tasks vital to daily operational activities
Integrated efficient methods that enhanced event allocation and logistics
Strengthened company relationships with partner and sponsorship booths by maintaining
smooth flow of operations
Completed transactions for guests purchasing recordings of the summit
Hilton Garden Inn Old Town/Seaworld, San Diego, CA September 2016 - March 2017
Front Desk Agent
Demonstrated proficiencies in telephone and front-desk reception within a high-volume
environment
Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client
trust to prevent the loss of key accounts
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling
Used suggestive selling techniques to sell rooms and to promote other services of the hotel
Proven record of servicing guests complaints and resolving problems in a friendly manner
Registered guests and assigned rooms. Accommodated special requests whenever possible
RMD Group, San Diego, CA May 2015 - August 2015
Part Time Internship
Scheduled meetings with partners to plan and discuss logistics and potential events
Assisted in organizational and budgeting plans for large scale events
Extensive research and bookkeeping on venues and performers
EDUCATION
San Diego State University December 2017
B.S. Hospitality and Tourism Management with emphasis in Meetings and Events