7 Information Resources Management PIERRETTE BERGERON University of wonteat ‘wrnopucTion "ere faring rection hrm, eo eran inal source inns mater ae ar, eure tht resto be mag to fiperganizatonsmprove tc product, onpetsenesy anne peormarce. The nso! fr intra ‘estes maraement RM may nt be new i ogaizatons bat ‘uch etre athe wanton fm an inde om inraton ‘cety and the development of rrous nlration clog ae grad once sarees othe potential togrtane of ra ‘tonal IRM. With the nrg Importance ecsonmokin, Frnevaton, proces margsren and oration acqustion and dis trbeton npstindtl sect IDAVENTORT & BEERS; HUBER, Tits emerged as an ined Sat fr manag norton “Alec and a8 open lo organ flrmaton pbs {CHORIN MARCHAND fe KRESSLEIN, TRAUTH, 199) 0 {ere ilrmaton tthe i ne im the fg orm othe igh ferson DEATH & SIRAUD; TRAUTH ETAL) ths lrmaton cm [com andeon te nord ny peat maim, ideo outs theergmzaon The quay of he decison made a ogeeton ‘ny beac by the aval deca makers of hse and se Pe! nn late A eee 20 24 esserremencencw ‘uretinoruton of sulci quay, tines, and eernce UtbueR Er Al TAYLOW: Thy ergo shoul tbl the sea mins mm vay son ‘ise he en of 14 aa ign acto al Yee props in the Bis by Rabat yt WHITE) the compo eareemore wae the Merten te end TS, probe sity de im prt the adoplon aa he eplemersn of the ope ‘wor eon At An ON el Sta Cade shy he US. ted gaveruren. The adoption and npn of PRA Syst wile om ses and pation ir {to ste, nae inrmalionsystns MS, ple a “eet os a arm ber gowns nd pu nee os IT w nner resect al oponppes ad emma Some fers suh ae LEWSEY AL-or W-} MARTIN, oron te the coined NM PRA Ths eth ARIST ree om RM Ge LEVITAN and LYTLE or the previous tno fev. A decade has cape Se he eee LYILE, which erred he pod HEI 198 In ewig slg ‘etpeverth tn wes RM nase Theth cenexp sash tous apis pry oa onsen 1 nang Mey see ears menegerent ta Ichi). ranapment sone and MIS TLE, RAS WO TEAUIH) EY Al The try oars naly ‘ens wade arong th ators BADEN & LOCKER, The oh nermstion auger” fen we ely yey or “inlaten resus mangement egsCRONIN ot LET wie seine authors dtinguish tetneen The to terme (ep BURR fe HORTON, MARCHAND fHIORTON, US. OFICE OF HANACE trent defintor or thew nts suche ark and Hono te Noraten aera iar snes pent {verted Conrad vostaaies tsar, cho the AB Gna Vey nt Tewara of ERIC Despre forme fs atin rate te nt wach fence ten he tems "pee! manopen el har er trent” Tor thirevewtheeniormaton res ae inte ede phenom hat sre tore te iene tue he RM erate pushed icone with ‘ow empl sen Med ht ere an eal were Piste fo 1987 ta 1995. This ove dees rn al the Misa pb since Datla elon tea bastInman ISCUCHS MANAGEMENT 268 mth inportnc repentant ew. Thos, the eovrpe pecans esto the smc practi Ii ae ht sn chau eaent othe jc We seca trl le obi datitses my, ABZINFOR, ERIC: LSA, Nim YAR iron Sol Stew, rraton Sone Ab: diets Dstt Avera Canalon sins Caren ar Hungement Coat INSPEC as wel athe iby of Congress {1} Gone tag and ther Hay clogs or dttses hata be ‘Sched tung te net ang the Rew "formation we ‘Ses arom“ “hooting a ‘Tasyech ed ohare oie monagap,escrch eps “Twn ews of IRM emerge ror the erature: the leccogiat peopecve and he negra ve While ths baper presen inperspcves ts lees sce onthe perspective my hed the ray an nation ence comity es the negra [este n green its le peer ever coms ‘esinaasonct apne ha ap rpms nt {rrrscy boring om but sie om ibeay ee, Pecos nT anaives munaganen, or vonage of atten eye ‘tough histone examines th nto oF EM on 84 995, ‘tyne nde epi. Ts rene ences ‘h(t cotton ofthe conc of IRM fom the hcg ‘oepesive athena and Oy hepato RNG hey ‘roe FRE nthe pet and Mb pa ctor ‘THe coNcEPT OF INFORMATION [RESOURCES MANAGEMENT (FI) Ina is preeie by vaious ators one oa oman othe fesowtag» concep, 2 ots pomp, eey ea fantom Exot seriou dacpins mires nM tert igh THRAUTI Co) cote hat sas rors vane dips fd netgear a sarau rae of exgetse have dion la, oF {rpimenied M bony,pterso acor rs ram peepe: tnt whi rvs latent the ele. Thies wel we Fen the Marat where aor press IRM as an rein ‘stipes bean dere fd: norton ene UTE, IS GAVIS € OLS00), teary sie 1 WIT) Te eee sth ie! RM om, somewhat overlong pts Ei (the norman ecology ew al the Iegralve 26 ens nencanCNY ‘he information Technology Perspective nahin tet olgy A perspec autos ew RM as snexganioner asbdsipne MIS DAVIS OLSON, LARIBEE TixRInE: LYTLE: RATHSWOHIDarasn guide fr bturmagement ‘tempers rman tens TBRIEN MORGAN Ts [asset empais the cal apf IRM (RATHSNOHL, {Momaton wot equntad wi ornately ROBERTS Wilson nese ifnaton hr chy Cog PORTER MILLAR) This perspective, preonant he MS Herat {on rally pron compatetaned Irmo see ae ‘hen providers organza ifermatn Ter ceampl, CHENG KANABAR (p21) sew IRM a bing “vcemed th the marge! and wa ef iron ich (Gove Th fermion staves or compas Grdre tds ‘Nentuon and knoe OBEN MORGAN Gp dt OL Stempel harmon syst ses an rp av othe aaeg adoption! eet of noneaton Te five mp eomoren’s of RM ar (1 sare mangement (ta {ntematon comput hana atv and peso (cho ‘gy manent ner the ton of che ration (Goi tancioal masapemntea pions manager ‘qa tformatonnstems reser (0 rage agement These resources ae 9) detued management he, Stouten at thereon a dep ont mag ome This pepe IRM tes lade sch tes a dt plan singe poi apo aan, atin sn {clmedogy andy negra and dats acininistaton (LEWIS ET ‘logis, kis, an methods, suchas Uesystem development ieeycle ‘olan como ta delgn and pine compater cedar ‘Maton sytane CRATISHWOHT) th pach Me for he ‘nd communication syste o 3 olake apptach 40 Scns ‘Mtomaton matin he eration (XEBOUDL Eriassw anne os) sess Dut pets! emai sau or oe an 8% ofa ination support morgane (avENTORT KEEN. While ths gure ay cng ut the ory, thee fo dou hat paper i cone ply 8 mar ebIRFORLURTION RESOURCES MANAGEMENT Fe Inforaton median (DAVENPORT, Some shore, LANGEMO, SHITH; WARNOCK) even supe ha The guy ef pened ine ‘mation ihn tana etna one dep the masse {teucon of ination ehaoloy bra al he em ape Eaton sete papr dosent then pod” WARNOCK, ‘Aeterna of hs vw eh dels many not ec sie th ineraly progres ]COLLING ESNRAC ORTON, {937 Inca inner essa aleve petiole, mse of theorist tt tenet neue a tae Se yes ctr rat ay Statpe dtson making @OADEN € LOCKETH, BROADWENT OERIG:MARCHANDS DANIEL) sags tat he prac {wg exter iron spray ad re rom al Intnmaton maybe utc chang enirnmens bce oth one. "AISA sr of he 10 pranks Fre Sti a in wa ngntatins our that tes ClO® pests he mos Plant information problems, infomation son mp ont Iiserment in hat eons tds techie perfecting BRON 1-190 sry fy tes nino ens ‘ves ti the scm mp ee by senor Sena were nnitos ofthe Secor rman Manngenn I (NIEDERMIAN ET AL am “Thos reals pi ast rom a teclogy focs f ontent {ocy ch NIEDERMAN ET Als ll" date ced ie of "ected bye ego tat on ove ‘teonpatersknfomstan systems provise appropri tation ott deson mang on he han, at it ees ihicesomesert of eoordinan song te disperd frat fe Ings on he oer (TEDERISAN ER AL. toh as Mast ‘lec sof oporatsntmtn ered a mar concer Inergnizatons (WARCH KIO. The "atone ln ee pes the esl o ge the norton He ce a Ee ‘feprae meronyEDERNIAN EF A The tertine sgt shi na ony toad the on bu as Jaana ais cute peracns er sas ‘il docs el er tka egret for lth ned or {maton manages who ila vlan inthe ogatony ster {ng apeoprine atte nitration sharing Sel se, ping, Inga rechansne a elpng ona corporte meron ain and even nrease However, ty ce thas ses the ‘oman of MS workers Theor, hve sme natn that the {echologilporpetve loving toward te nepali oe ae ‘erp. ‘The Integrative Perspective ‘Thelnkegaie postive views IM aa cong aprotch ‘egamaton prbitns HROADIENT fe KOENIC, COOPER, OWEN [RATHSWOHITEAUTIIET AL or therm ort sew sound ‘rainy in he el of tnematon sao Ths perspective rons Wi as a management approsch and Toco et ack rae tnd bone corporat loreton sree series sd oor fe torte sycty bce vera anal engotcor ‘ration resources WURK te HORTON, DANIEL T88,1983, {WoRELL Wan places te cnc of IR nent of nan 2alralikrmstonfeoesenganiioration misty ashing ho ques oramass Srna sat nas by et means In cst aha efit” CTAYVCN pp F415) Th pal of Th wean the nec mechan ro orp xstcor ae rcs aml areata ant sen ‘ql tintin, and acsray To sopprt eaten em ‘Bumsteoa TAYLOR! Ins pospective IRM saws se integrative ameork a the ptr. metheloge, nn an tsp! eso ‘Scone wih fre norton es an feng mo ‘nna, with Roth terol and extra nesen so ith mpc tad nd menor hse arm syste COO. FER MARCHAND & KIGSELEIN" OWEN TAYLOMG. toh 2 oneal ae a rc apres ing herman proces and fh an engnization an the Inran ned Epon corporate gas (3 mnaging the inormaton eye) inteprating the knowledge aa hls ef people nh ora ‘orbs IRM ontion so maine eft so of nora thn rescue suppet af omorte pls sa 0) roms th ‘ecveant licen uscofifermaton eae BURKS ORTON, MCCLURE ET Al, 1991, TAYLOR. Ian serves sea lik ene Seana snrtonronataan rage rg ting norman eure se frat deepen ae fon UK ic HOMION:CALDUE EY ALS HORTON. 18 OE, ns ntagatve ie te management ol isoraton doesnt ‘noe profecna farts at ices tem or thn protracted mop andATR RISOURCES MANAGEMENT 28 posal The RM concep prot ikon dlr tnt nermaton pesto wg a work oar solving npn {ina itrmato preane (HROADNERT & KOPN, KESRER: TRACI, 1, hotdog TRAUB p28) Whatbinds the “omy tps es yp emanate natn futons teenie rth Bian the salty a he thal Feat HERRING pT cins hal kraton magemet the ‘eal oe core he hewlett sl previous {2S amias rpemmers an sas sano Josice ne lr pete hone a a ed ny authors sch as TRAUTH EY Al; KESNER, MARCHAND de nisin epee orate pling coorinaton tee ‘tisformaton handing ailments org Thic mit seamen cesta of manage foto {hive anh ne snore normain ent to understand ‘hie fs atom fant ar Ye earporae isc withincrpor poles TRAUB Asp 489 propo ome pose xe fan ML tina ch whichis 30 sted fh serviecand the ning enone options) ifnation tence pani onlin 0 eso nermaion spans, wit deve “rms opesion and miata! oar sappet 3) der ersten wh conde manger eporte iat wae nope a data wth da ‘sc admit daa ay ssarance, standards polesand pro. ‘Ss and enti mol A tr meet “eration Sy prope y RESNER MIARCHAND & RRESSLEIN diy the redo ul igen smengthesee tlw hye then sb af Sink oi Inte pier: (1 dat goes 2 eles ‘ues, rene anogenital re ‘ims ie syste ese seal mation ‘pins resins pi ration les Tey Ze pases the fenton ofa TM fetion C2 the Ingato of nmap respi an the emphass on ‘teespqet ols and ters ( de eration of responsible, Fersnn! pag nonmetal epetbescper etm Shige meme tt ia ro nena) heempasison ston we and cone ‘yelping np atone mini nor Toco oth KSA and TRAUTH 0986) noe tha ray be test eo the orm wnagero foe ordinal an ‘Soyeration ng feet forties an profes [ite foccommien tk re or san mechs beset yp {te ern fo HM fron DAVENTORT ET AL, wor {tole ow mich comet fron ne hand andthe ‘Rhsrfning ote, Daveopet et ard STRASSMUANNTSS) sant itmation managed ees at ep {Wn gonna nara munege be hn Bast on stn 07 gaan Ds eta ey Te mals apn) aly ovat, st kederae:Ty claim ta oy the chy a ae cra mare ve ine, ve soe grea tt RN manag op yuan he aoe eo [Mtrmation sence entsngenpeatonal plssne e, tune the at of atone, rosin we a djeston of theinermaion rene and esis scanty for a tltve elcome ofthe formation soars GHURK fe HORTON: TAYLOR, TRAUIIE EY AL). Te igi pergtioe a RM thd ein aston paral tha ema eg mich sau Rican ae man aac, ‘Healt ppt spent eT fy tos ae ME Srey atone ble “Kuti os snes pally anode natterenpainrfinomionsescceprste resource att be ar qa sor HY ic cauDeE fr AL Reta HHORION) Aewedingto EATON de BRIDEN, the please, nr: th i wsomee” a ea pareve fr “drain ed ea yt de fot Tipe terme THR HORTON Ip. pope tc cols of infnaton Sag erect sient ae ae ted oped abs die nee rece Sala cpemne cathe cporator RESOURCES MANAGEMENT mn ate" system can be ihr manor compte bed. Hark and Fin iy es naman oe he oe {ee dninctn at i urigusto hess authors RED Oe non sores source, ad ystems fund i ah organization A rpwatinornatonseae acetal sre os arm fa tor he organ These al he ae corporate Innnstion recurs ti he value of he HR wthin 9 pba {ipl ot at ons near at tare TRYLO tins forma ears theses colon, yen delta tgs at ste procs ave pub age, ta deer mssges ete ormatin conte, He eis feat ‘ssc ong ral trance) at poco, [Bbc inrmstonrexsures ely err managed, Gi Fonmstion comers an trans an 1 Swede ctr or the tet atthe aogier rove estore om to top mongering or, hes ens nich he leg sete the morn Separate, and the parsing, soles Imig thee! atl ne maionsyetenen proving ‘Srunly of prmoun inperance in proving orton fo de Slow mers Like a Sta svc hy ae ds 1 cote el presale, an erste naman ere sania. Ingeka TAYLOR. heal “educine Krovi” Tes enters snl be nay he ain Dorie of die breton of {he MO conc nan yan they eee bet nan From theses fr rman ssn, sev, a price th they eal awe pra a hase inert ples tht ap ham oda mre cet system seria and Prods, ‘BANTEL nip. eles edo mbt scat boning agent toe ie et A 8 a normciny who nde vale Infrmaton resourses by apg he to or norton ens Thee a usewented proses sh em be many mot ony) lor by mantels (TAYLOR) RATHSWOHE nts ht Ne "iain the Ameren pi sre he US OFICE OF MANAGE IMENT AND BUDGET (194, 37H, 64 dfs Ineation ve Sonne clang eth goetrsment ifration and normaion Tesingy The US Gena ers Admin CSA) provides ‘hone tonto esace tha CAUDLEET AL wt tte ‘hyo paces in Amram sate oversee Tis ation ‘Scr emanate fmt nation {cohnlyie compte ards and sft, teimmineabone m PERRET NERCHRON ae fice system), 6) present, and (0 foal source. The ‘tabrinomation acs proposedty eA a pce ing omputr based intra secs and sre lec Inrange ca. Ingarcing an ary sort aly sme nth scar SYAROTT, MARCHAND & ORTON, and LYTLE. dig between tomato rescue ond ans Soy set ye Macnd a Hepner. Ing te agtpmnt pps sr sls hang [loss raison information, For Syne an ormeon st the cmt of cotta isch “Te esaer-dpendeespepecive tT WERFER SALANCIN fst tat collecing and eseatingilomaon on ane enari aan at a roe lngoant to teeea bon isch they stat ace ce ate ara ine ‘Theelt norton ra eae orgimsntons soul only ‘neh sinpovancly tenn and steno onage mature iowton Aron Rabe. tn nfertion i renin! at esos (DANIEL, 198; Yon, comet ere a cone nd Seale Sune, cost ad evatanteon the ame on her resourcs STOP PAL BURK € HORTON, LYTLE MARTIN BF ALS TAYLOR) The ‘sput/outpatreatomsp sand a pei nest we spe Ings ncremittarwantonnomatn lipitor ra nal eetves fukn (ANTHONY). HAVES ERICKSON ety simran the pve vale o nore thon ene eo! eg, fn silent, and phasing evnn atin ceo wh he sey ocean ero ican pac oma pot ostnns fnen deonCangte te ager eas orto np Cred Sucve dk of Unc incon hormone bases) ‘ord exposes iformatianFineon se vowed ever and roc ity bland iets tow rope dedi weor Ive pest cota with nation fron (CRONIN DAY [ENTORT, 19, p90 TAYLOM angucs hat thee of norman, ‘oes mata om er ec Mee o Intonation mou he the ser ches tomy: ad ‘ele ecg that stor proce ayant and Sele the norton omen Ewer oops: oration ase ad saeco he ere he ae tnomatn heuer poet tng ging he a the {rt avaible nthe ire intrmaton resources CRONIN DAVENTORT G99) suppor Taylor's vow by oggesting thaInfounon ASOUNCES MANAGEMENT mm sould movetomard an epson th “sete” vale nforma itt hance go atonal cst ond vat "Visas he popes mata tomenarethe value ct ntwrmaton mess pace BURK HORTON, CRONIN ‘haven, Gr ki, TL Os, an ETO) For ‘Chanpls aye gist alacadel area fr valuing ner Mr on a tnesed perp, whch according to LYTLE sth tet pe eet Tayi mel in LYTLE). HUSSAM Co) al MVE BOONE prope vue add mois nme i contrat coy ‘Nominal poy we, whe KEEN saps the we vine mes” which sre as Pyralids fpr meet ese nae over Tiwevey ite ans sti concted in the publ and pte curs inSeth Acne BERCETON, 195-CRUDLE ET IRIST ere ALS KEN NTEDERMAN ET AL:STRASSMANN orem esos and te organzatanal impacts oF (sit Th italy consist ace to panna ‘Sopmemo tonne ater iad than een ented as Dip rice 1M! inplementatin ep, BERGERON, 195, TEUDMAN fe MARCH ci st npn te pone rote nee ete rm ‘pun spa tng the ate of the mere ineraton ‘ile “DRUCKER p50) DURK 2 HORTON ote that nr ni at een asain onan tien eked ‘mae dacs a et opin hat fate hae ard Calne ad tat the poses seating, cecng or ae, Pro™ {he ig tg el angel rman ome [fra snitinengaiaan ata nd praca orga adopt {Eniicone tcane stat information arson at ara coe Drala fe develop an fran ote appre (QHAKETIAND NORTON tht ee 3 eo ornate 364 fro tvcelement tinct eorpoiatonal pereranes Fiseayuiy osc reenter anaes jamais (ARVERWAR WES. Sine Ma slots ving sinimnotn at aul ice RO {vest eter an informaiton esponableatitnde (DRUCKER). QUINN {CANDIERSON tt Ie Hrd ae norms rar ma PERRETTENERCHRON smoryization (rn het, anys capa) ‘Shite morte sce ha ye sats Toh every incr ne hy nate rm rama, tsa om Inada te The to hy vere Iicors of thece fctut webs ar (0 pou ntornation shang fakcomercao, and naraton sco ARVENPAR ‘torts these ym mi remsatonel oi that frat mangers play 2 he Tle fein felon ching norm dco ming om nga manage apa Another ey HM for isthe cgi to which Dee sat negate momen formation Re Sours in npport of corporate gl TLE The heer resets Tiitarononpnizatonwie ingyavemanaprmentepprosttesnd ueam ioeaton rcs oe BURK & HORTON: CAUDLE [ETAL HERRING: MARCITAND & RRESSLEINA the ingwation conten spp a erat ted, metho ‘epinzational pola! hip! lence (EAROIAN BORK HoktON: CAUDEE ET Aly COOPER. [YTLE, MARCHAND KRESSLEIN: OWEN; RATHSWOH; TAYLOR, TRAUIH ET ALS WOODSWORTHL ETAL ‘Aconing DBLRK HORTON he sense an cgi ame wo for mani irmaton ass wees fs mortar {cctv corporate Foe COLLINS & STRAUR p12 the ck Integration rats In four typ of probleme ino ergo "nermation seams geil incortninginomaton oer ‘onerous media 2 prtens of acesrhty oedoing oneton, ‘Sinomatn anki eens lemme ‘Acorn Io ROCKART SHORT the gate ment in tie with te cane olseration finan at eth he ae soln ‘eel a acres unto in ody’ neon eaten: Tete tutors ol that mary reece el oat cord "ate simlr tunes win hepato no centel Pamage re group For EVITAN the ney fata nro sae ‘urs cerdiation an eaten "espe rowing onc cgpton of he ne ange tivermagcnent of emanate the pet eco {implementation in ace might es meson he ee ‘tn mon ther sow and en Het a we ‘Snmnatone tants (BERCEON, 1%, BRUMM COOPER [RUN srs ta In 17 few CK i Pie 20 American ‘onpostons ha sponser onsets han heated