Professional Documents
Culture Documents
Jay A. Conger
Historically, leadership within corporate boards has
been a lopsided affair. The chief executive officer (CEO) of the company is ofte
n the de facto leader of the board. Board directors rarely assume active leaders
hip roles. They prefer instead to play the role of advisers.When acts of directo
r leadership do appear, they are typically late for example, when an organization
is deep into a crisis. As a result, board members relinquish their leadership ro
le as overseers of both the CEO and the corporation.
Few boards in recent history exemplify the failure of director leadership more t
han did the corporate board of Enron. On the one hand, the nonexecutive director
s comprised a group of sophisticated individuals who could potentially have unra
veled the company s complicated and unethical financial dealings. They included a
Stanford accounting professor, an economist, a global financier, a former nation
al financial regulator, and prominent former CEOs. They could have forced an ear
lier and more public examination of Enron s accounting and finance practices. Inst
ead, they suspended the company s ethics code to engage in controversial partnersh
ips and financial arrangements at the prompting of company officials and externa
l advisors. The directors themselves appeared not to have understood the full co
nsequences of their decisions around the off-balance-sheet deals that inflated t
he company s earnings and hid its debt. On closer inspection, the directors were m
ore passive and accepting of strong leadership on the part of founder Ken Lay an
d CEO Jeff Skilling. Lay did not tell directors about internal whistleblowers war
nings about misleading financial reports. The directors did not receive informat
ion about accountants concerns about third-party transactions. Even as disparagin
g information began to appear publicly from whistleblowers, the directors did no
t initially act to learn about the real nature of the hidden money-losing assets
or to interview employees who could have revealed the truth. Unfortunately, thi
s imbalance in leadership on the Enron board is not uncommon. It is caused by a
set of unique tensions in the degree of leadership that a board requires and how
leadership is distributed across the group of directors.
How do we avoid boardroom leadership failures like Enron? Moreover, how can we e
ncourage directors to assume a far greater leadership role in the boardroom? Man
y of today s best practices in boardroom governance are aimed specifically at ensu
ring a healthier balance of leadership between the CEO and the directors. In pri
nciple, this is how boards should operate. After all, a board s oversight role imp
lies a strong leadership role.
That said, a new generation of boards is asserting greater leadership. They are
experimenting with governance practices that are encouraging them to lead rather
than follow. Alternative forms of leadership, such as nonexecutive chairpersons
and lead directors, are appearing as a counterbalance to the CEO s authority. In
addition, important shifts have begun to occur in the growing leadership role of
board committees. The catalyst for these leadership initiatives has been a rang
e of crises that have unfolded at formerly successful companies like Enron, Mits
ubishi Motors, Parmalat, Skandia, Swissair, Tyco, and WorldCom. In all of these
cases, the boards stood passively by while company CEOs either made poor strateg
ic decisions or undertook unethical activities. As a result, pressure from the f
inancial community and shareholders to adopt stronger governance practices, alon
g with regulations such as the Sarbanes-Oxley Act of 2002 and new stock exchange
listing requirements, are shifting leadership power to the independent director
s in boardrooms. For example, the Sarbanes-Oxley Act requires independent audit
committees and disclosure of which directors on the audit committee are financia
l experts. Formal explanations are required when committee members are not finan
cial experts.
In one recent survey of corporate directors of the largest companies in the Unit
ed States, nearly three-quarters of the directors who responded said that their C
EOs have less control over their boards, and 40 percent indicated that this has h
appened to a great or very great extent. 1 This chapter examines the fundamental dile
mmas of shared leadership in the boardroom and provides a set of best practices
to foster a healthier balance of leadership between the CEO and board members.
Two professors at Indiana University s School of Business, Catherine Daily and Dan
Dalton, have looked at the research to date on whether separate CEO and board c
hair roles do indeed produce better performance outcomes. Examining sixty-nine s
tudies over a 40-year period, they discovered that organizations that separate t
he CEO and boardroom chairperson role do not perform at a higher level than thos
e where the roles are combined.5 So it is clear from this research that the pres
ence of a nonexecutive chairperson is not sufficient in itself to affect perform
ance.
One of the core dilemmas the researchers have argued is that in many cases the s
eparate board chair is a former CEO of the firm, which may explain why performan
ce in many cases does not improve. In one case with which we are familiar, the s
on of the company s founder sits as nonexecutive chairman and is described under t
he company s governance information as a nonemployee chairman. In any case, there is
no independent and objective counterbalance to the CEO given that the chairpers
on is likely to have been the one who chose the CEO and sometimes vice versa. A
CEO whose board chair is the company s former CEO describes the dilemma:
If he [the board chair] has been involved in selecting the new guy to be CEO, th
e chair is in a kind of funny position of not being able to be critical of the n
ew guy for some time.He s got to preserve the honeymoon aspect. If a new guy comes
in and wants to change anything, there is also the unavoidable explicit critici
sm of the old guy insofar as how he did things. If the new guy comes in and want
s to dramatically change direction, he has the old guy who is lurking there eith
er biting his tongue or, heaven forbid, arguing with him about it. If the new gu
y wants to kill some of the pet projects of the old guy, it is an awkward situat
ion.
Interestingly, the rationale for keeping former CEOs on as board chairpersons is
often not based on concerns of leadership. The closest argument made vis--vis le
adership is that the arrangement will assist the incoming CEO in transition to t
he new role. The thinking goes that the new CEO s predecessor is more available as
a coach who can easily share wisdom and insight into company issues by virtue o
f holding the seniormost board role. Oftentimes, the role is bestowed out of a d
esire to reward or placate the former CEO. For example, many directors see the c
hairperson s role as a reward for years of service, especially in the case of long t
enured or highly successful CEOs or company founders. It is an honorarium for th
eir years of contribution to the organization. Just as commonly, retiring CEOs s
imply do not want to let go. Reflecting on his own experiences, Denys Henderson,
the former chairman and CEO of Imperial Chemical Industries (ICI), captured the
dilemma: In my own case [as a former CEO who becomes the board chair], it was di
fficult at first to give up day-to-day control because I was still very energeti
c, and it was clear that further change in the organization was required. I foun
d it a considerable challenge to move from energy mode to wisdom mode. In summary, wh
en boards find themselves creating separate chair positions for former CEOs eith
er to reward or to placate them, they will have compromised the board s leadership
.
On the other hand, a nonexecutive chair who is not the former CEO is a preferred
form of board leadership. That said, it must be an individual who is highly adm
ired by the directors themselves and who has the self-confidence and industry kn
owledge to take a leadership role, especially during times of trouble. The chair
must also be someone who can be dedicated to following both the company and the
industry closely. In addition, the nonexecutive chairperson should not hold boa
rd directorships elsewhere, given the role s potentially high demands. Some estima
te that in large, diversified companies operating under normal conditions, a non
executive chairperson may need to spend up to 100 days a year keeping abreast of
the company. In a crisis situation, however, this could easily be the minimum n
umber of days required. As a result, standing CEOs of other companies are not ap
propriate board chairs given the demands on their time. On the other hand, a rec
ently retired outsider CEO may make an ideal chairperson.
Since the board chair works closely with the CEO, the selection process itself s
hould involve the CEO. At the heart of this model of dual board leadership is a
balancing act between a chairperson and a CEO. There needs to be strong positive
chemistry between the CEO and chairperson, but at the same time the chairperson
must be unafraid to challenge the CEO. In the selection process, the chemistry
issue is best determined by the two individuals themselves. On the other hand, t
he chairperson s ability to challenge is best determined by the directors. The bes
t selection model is to have the board nominating committee choose from a roster
of candidates after having received input from the CEO.
Another critical factor determining the success of this leadership model of the
nonexecutive chairperson is to develop clear and negotiated expectations about e
ach other s roles from the start. Denys Henderson of ICI outlines what must happen
at the very beginning of the relationship: It s important that the chairman and th
e CEO agree from the beginning what each person s role will be. The last thing you
want is a fight over turf. The agreement should be put down in writing and even
tually approved by the board. But the process of understanding each other s viewpo
int is more important than the final text.
Some of these roles of the nonexecutive chair might include the following:
1. Setting board meeting agendas in collaboration with the CEO, board committee
chairs, and the corporate secretary, along with a yearly calendar of all schedul
ed meetings
2. Governing the board s activities and assigning tasks to the appropriate committ
ees
3. Presiding at the annual shareholders meeting and at all board meetings
4. Facilitating a candid and full deliberation of all key matters that come befo
re the board
5. Ensuring that information flows openly among the committees, management, and
the overall board
6. Organizing and presiding at no less than two executive sessions composed only
of outside directors on an annual basis to review the performance of the CEO, t
op management, and the company
7. Reviewing annually the governance practices of the board
8. Reviewing annually the committee charters
9. Serving as an ex-officio member of all board committees
Despite growing support for nonexecutive chairpersons, they are likely to contin
ue to be a rarity. There are a number of important hurdles to be faced in adopti
ng this form of board leadership all of which are significant. One is the potentia
l for heightened legal liability for the nonexecutive chair. Beyond the legal ri
sks is, of course, the issue of time, as noted earlier. The time investment on t
he part of a nonemployee chair is likely to be much higher than for the average
board member. At a certain point, these investments become impractical for most
directors. You cannot be active in any other company or have any other activity b
ecause this [chair position] becomes a full time job. It almost has to be someon
e who is retired or unemployed, explained one director very familiar with the non
executive chair model. Directly related to the time challenge is the issue of in
formation. The chairperson who is or has been the company s CEO has a much richer
database to draw upon when contemplating the firm s issues. In contrast, a nonempl
oyee chair s knowledge is often similar to that of any outsider director. A former
CEO who has served in the chair s role captures the dilemma: A nonemployee chairma
n is a very stressful position. You have many of the responsibilities and accoun
tabilities [of an employee chairperson]. But you are not in the network . . . no
t in the day-to-day things that happen. You read about them in the newspaper bec
ause you don t expect the CEO to call you every five minutes. Things that happen t
hat you didn t know about you probably would have challenged if they had been brou
ght to your attention before they happened.
In addition, research by Jay Lorsch at the Harvard Business School and Andy Zell
eke at the Wharton School compared U.S. boards with British boards, where it is
standard practice to separate the chairperson and CEO roles. In the United Kingd
om, most of these nonexecutive chair positions are filled by former CEOs from di
fferent companies. They devote up to a 100 days a year to their boards. They typ
ically have an office at the company s headquarters and are there 2 to 3 days a we
ek. In terms of responsibilities, they help determine the board s agenda and suppl
y information for board meetings. They chair the nominations committee and serve
on the compensation and audit committees. They see themselves as the representa
tive of the nonexecutive directors and as the principal representatives of the s
hareholders. What Lorsch and Zelleke discovered in their research was that the n
onexecutive chair was not a panacea to solving leadership imbalances in the boar
droom. For example, they found that the lines of responsibility among the chairs
and the CEOs and the board are not always clear. Sometimes the chair and CEO fo
und themselves tussling over territorial issues and in the worst cases falling i
nto power struggles. When the nonexecutive chairpersons have strong points of vi
ew, they may find themselves directly intervening in their CEOs decisions. What t
he research showed is that a nonexecutive chair must exercise a degree of self-r
estraint. The chair must not fall into management of the company but rather focu
s attention on only leading the board. As noted earlier, the boardroom roles and
responsibilities of the chair and the CEO must be very well defined beforehand.
Both individuals must be able to immediately address conflicting expectations.
The final hurdle to the nonexecutive chair role is the CEO. Most CEOs consider t
he idea of sharing leadership on the board cumbersome and inefficient. Their bia
s is toward a single leader themselves. This view is perhaps the greatest single r
eason why it is unlikely that many boards will adopt the leadership model of a n
onexecutive chair. One recent survey confirms that even directors on large U.S.
corporate boards feel similarly that a nonexecutive chairman would make it more di
fficult to attract good CEO candidates. Nonetheless, for boards who find themsel
ves in a position where a nonexecutive chair seems impractical, there are other
forms of board leadership. A lead director position and/or strong committee lead
ership vested in outside directors can be reasonable substitutions. Next we expl
ore these two forms of board leadership.