Everyday Dialogues

Everyday Dialogues
The English School that takes you to the next level!

Everyday Dialogues
Making a Grocery List
1. Dialogue Reading
Read the dialogue with your partner a few times. Take turns
being each character. Practice your intonation and
pronunciation.
Ruth: Im out of sugar and flour. Im going to the

grocery store. Can I get anything for you?
Anna: Uh, let me think. I need some bread.
Ruth: How much do you want?
Anna: Id like two loaves.
Ruth: Do you need anything else?
Anna: No. I think thats all. Do you want me to pay

you now?
Find New Expressions
Ruth: No. Thats okay. You can pay me when I get
back. Write down any useful or new expressions and words in
the fields below.
Anna: Okay. Thanks. See you later.
Ruth: Bye. New Words List
1
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Everyday Dialogues
2. Practice
Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.
Im out of sugar and flour. I need some bread.

I dont have any sugar or flour. some eggs.
I need some sugar and flour. some peanut butter.
some toothpaste.
Can I get anything for you? some soap.
Do you need anything? some tuna.
Would you like me to pick up anything for you? some cereal.
some dish detergent.
I need some bread. How much do you want?

Im out of bread. How much do you need?
I dont have any bread. How much should I get?
Id like some bread.
Could you get me some bread?
Id like two loaves. Do you need anything else? No. I think thats all.
I need two dozen. Is that everything? thats everything.
one jar. Is that all? thats it.
one tube.
three bars.
two small cans.
one box.
one large bottle. 3. Vocabulary
Match the quantity with the product.
Do you want me to pay you now?

Should I pay you now? ___1. tube a. tuna
Should I give you the money now? ___2. dozen b. peanut butter
___3. can c. dish detergent
___4. bar d. cereal
No. Thats okay. You can pay me when ___5. loaf e. eggs
I get back.
___6. jar f. toothpaste
No. Thats fine. You can pay me later.
___7. box g. soap
Ill get it later.
___8. bottle h. bread
2
Everyday Dialogues
4. Dialogue Building
Complete the dialogue below with appropriate expressions.
Ruth: _________________________________________________________________ sugar

and flour. Im going to the grocery store. ___________________________________
___________________________________________________________________?
Anna: Uh, ________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Ruth: How much do you want?
Anna: ___________________________________________________________________
___________________________________________________________________
Ruth ___________________________________________________________________?
Anna: No. I think __________________________________________________________
___________________________________________________________________?
Ruth: No. _______________________________. _______________________________
___________________________________________________________________
Anna: Okay. Thanks. See you later.
Ruth: Bye.
5. Write your own dialogue
Work with a partner and write your own new dialogue using any phrases from page 2. Then practice the
dialogue and present it to your class.
3
Everyday Dialogues
Asking for Directions
1. Dialogue Reading
pronunciation.
Andrea: Excuse me. Can you tell me how to get to the

post office?
Man on the street: No, Im sorry. I dont know. Im from

out of town.
(a minute later)
Andrea: Excuse me. Do you know where the post office

is?
Second Man: Sure. Its not far from here. Walk straight
ahead until you get to Main street. Then Find New Expressions
Andrea: Sorry to interrupt you. How many blocks is that?
Write down any useful or new expressions and words in
Second Man: Its about two or three blocks. Its the first the fields below.
traffic light you come to. When you get to Main Street, turn
right and walk one block to Broadway. Then turn left and go
New Words List
about half a block.
Andrea: Which side of the street is it on?
Second Man: Coming from this direction, itll be on your

right side. Its in the middle of the block, next to the
Sweets Ice Cream Shop. You cant miss it. Do you want
me to repeat any of that?
Andrea: No. thats okay. Ive got it. Thanks a lot.
Second Man: Youre welcome.
2. Practice
Work with your partner. Role-play the dialogue, substituting

the different expressions below. Then reverse roles.
Can you tell me how to get to the post office?

Can you tell me where the post office is?
Do you know where the post office is?
the museum
the theater
... continued on the next page
1
Everyday Dialogues
2. Practice - continued
How do I get to the bank? Im sorry. I dont know. Im from out of town.
to the zoo Im afraid not. I dont live here. Im just a visitor.
to the school Im afraid I cant. I really dont know the city very well.
to the train station
Sure. Its not far from here. Walk straight ahead until you get to Main Street.
Yes. Its quite close to here. Walk down the street
Its only about a ten minute walk from here. Walk three blocks
Walk up the block
Keep walking in this direction until
How many blocks is that? Its about two or three blocks.

How far is that? Its about a five minute walk.
Its the first traffic light you come to. Turn right. Itll be on your right side.
Its the second intersection you come to. Turn left. Its on your left.
Its next to the Sweets Ice Cream Shop. Its in the middle of the block. You cant miss it.
Its beside the bank. Its at the end of the block. Its easy to find.
Its between the pharmacy and the bank. Its on the corner.
Its across the street from a big church.
Do you want me to repeat any of that? No. Thats okay. Ive got it.
Is that clear? Its okay. I understand.
Do you understand? Yes. Its very clear.
3. Review
In the space below, draw a neighborhood map with streets and avenues. Include several buildings such as a
bank, post office, grocery store, pharmacy, school, beauty salon, restaurant, gas station, etc. Then work with a
partner and practice giving directions to different locations. Use the following expressions: walk along, turn right,
turn left, go two blocks, its on the corner, its beside, its next to, its in the middle of the block, its on the corner,
its across the street from, etc.
2
Everyday Dialogues
Andrea: Excuse me. _________________________________ the post office?

Man on the street: No. ____________________________________________________
(a minute later)
Andrea: Excuse me. __________________________________ post office is?

Second Man: Sure. Its ________________________________________________
________________________________________________________
_____________________________________________ Main Street.
Andrea: _______________________________________________________ ?
Second Man: Its about two or three blocks. Its the first ___________ you come to. When you get to
Main Street, _____________________________________________
_______________________________________________________
_______________________________________________________
Andrea: Which side of the street is it on?
Second Man: Coming from this direction, _______________________ _________side. Its

___________________________of the block, ___________________________ the
Sweets Ice Cream Shop. ____________________________________
________________________________________________________
________________________________________________________?
Andrea: No. Thats okay._________________________________. Thanks a lot.

Second Man: Youre welcome.
Work with a partner and write your own new dialogue using any phrases from
page 2. Then practice the dialogue and present it to your class.
3
Everyday Dialogues
At a Restaurant
1. Dialogue Reading
pronunciation.
Customer: Wed like a table for four, please.
Hostess: Do you have a reservation?
Customer: No, we dont.
Hostess: Im afraid there will be about a ten or fifteen

minute wait.
Customer: Thats okay.
Hostess: Would you like smoking or non-smoking?
Customer: Non-smoking, please.

Hostess: And would you prefer a table or a booth?
Customer: It doesnt matter. the fields below.
Hostess: Would you rather sit inside or on the patio?
Customer: The patio would be nice

New Words List
Hostess: Okay. Ill take your name and call you when the
table is ready.
Customer: Its Montague.
Hostess: Could you spell that please?
Customer: M O N T A G U E. Could we look at some

menus while were waiting
Hostess: Certainly. Here you are.
Customer: Thank you.
2. Practice

Wed like a table for four, please.

Do you have a table for four?
Is there a table for four available? ...continued on the next page
1
Everyday Dialogues
At a Restaurant
Do you have a reservation? No, we dont. Im afraid there will be about a ten or fifteen minute wait.
Have you got a reservation? Im sorry, but you may have to wait about ten or fifteen
Did you make a reservation? No, we didnt. minutes.
Thats okay. Would you like smoking or non-smoking? Would you prefer a table or a booth?
Thats fine. Would you prefer smoking or non-smoking? Would you like a table or a booth?
No problem. Would you rather have smoking or non-smoking? Would you rather have a table or a booth?
It doesnt matter. Would you rather sit inside or on the patio? The patio would be nice.
We dont care. Would you prefer to sit inside or on the patio? Wed prefer the patio.
Its not important. Would you like to sit inside or on the patio? Wed like the patio.

Ill take your name. Ill call you when the table is ready.
Ill write your name down. Ill call you when the table is available.
Can you please give me your name. Ill call you when you can sit down.
Could you spell that please? Could we look at some menus while were waiting?
Could you spell your name for me please? May we look over the menu before we sit down?
How do you spell your name?
Certainly. Here you are.

Of course. Here you go.
Sure. Have a look at these
3. Vocabulary
Write words from the dialogues that have the same meanings as the words below.
1. ready ______________________
2. a place that has been saved for you ______________________
3. person who greets you at the restaurant ______________________
4. person who goes to a restaurant to buy food ______________________
5. like better ______________________
6. a place to sit outside ______________________
7. place to sit in a restaurant with a table and benches ______________________
8. a list of the food available in a restaurant ______________________
2
Everyday Dialogues
At a Restaurant
Customer: _________________________________________________ for four.

Hostess: _______________________________________________________?
Customer: No, ____________________________________________________.
Hostess: _______________________________________________________
_______________________________________________________.
Customer: _______________________________________________________.
Hostess: _______________________________________________________
smoking or non-smoking?
Customer: Non-smoking, please.
Hostess: __________________________________________________a table
or a booth?
Customer: _______________________________________________________.
Hostess: ________________________________________________sit inside
or on the patio?
Customer: _______________________________________________________
Hostess: Okay. __________________________________________________
and call you when the table is _______________________________.
Customer: Its ____________________________________________________.
Hostess: ___________________________________________________spell
______________________________________________________?
Customer: _______________________________________________________.
_______________________________________________________
______________________________________________________?
Hostess: ________________________________________ . Here you are.
3
Everyday Dialogues
At the Doctors
1. Dialogue Reading
pronunciation.
Dr. Barnes: Good morning, Mr. Perez. How are you

feeling today?
Mr. Perez: I have a bad sore throat.
Dr. Barnes: When did it start?
Mr. Perez: Three days ago.
Dr. Barnes: Do you have any other symptoms?
Mr. Perez: I have a slight fever.

Dr. Barnes: Okay. Ill have a look at your throat. Im
going to give you a prescription for an antibiotic. Write down any useful or new expressions and words in
the fields below.
Mr. Perez: How often should I take it?
Dr. Barnes: Take a pill three times a day for seven New Words List
days. Youll probably start to feel better in a couple of
days.
Mr. Perez: Thank you, Doctor Barnes.
2. Practice

How are you feeling today?

What seems to be the problem?
Whats bothering you?
Whats the matter?
...continued on the next page
1
Everyday Dialogues
At the Doctors
I have a bad sore throat. When did it start?

I have a terrible cough. How long have you had it?
I have a migraine headache. How long has it been bothering you?
I have a stomach-ache.
I have a rash on my arm. Three days ago.
I have a slight fever. It started last week.
It hurts when I swallow. Since Monday.
I have a bad cold. About three days.
I feel nauseated.
Do you have any other symptoms?
I am vomiting.
Its very itchy. Does anything else hurt?
I have the chills. Is anything else bothering you?
Ill have a look at your throat. Take a pill three times a day for seven days.
Let me look at your arm. Take the cough syrup before bedtime every night for a
Ill examine your ears. week.
Use these drops twice a day for ten days.
Im going to give you a prescription for an Apply the cream to your rash twice a day until it
antibiotic. disappears.
Ill write you a prescription for some cough syrup.
Heres a prescription for a pain killer.
Heres a prescription for an ointment.
Youll probably start to feel better in a couple of days.

Youll probably start to feel better by the end of the week.
Youll probably start to feel better by three or four days.
It will probably clear up in a few days.
3. Health problems. Match the symptoms.
___1. flu a. sore chest

___2. rash b. cant swallow
___3. nauseated c. cant walk
___4. cough d. purple skin
___5. sore throat e. cant bend
___6. cut finger f. red, itchy skin
___7. sprained ankle g. sneezing
___8. big bruise h. vomiting
___9. back-ache i. fever and chills
___10. cold j. bleeding
2
Everyday Dialogues
At the Doctors
Doctor: Good morning,________________, ________________________

_________________________________________________________________
Patient: I have ________________________________________________
Doctor: _________________________________________________________________
Patient: _________________________________________________________________
Doctor: Is anything else bothering you?
Patient: _________________________________________________________________
_________________________________________________________________
Doctor: Ill have a look at _______________________________________.
Heres a prescription ________________________________________________
_________________________________________________________________
Patient: _________________________________________________________________
Doctor: _________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
Patient: _________________________________________________________________
_________________________________________________________________
3
Everyday Dialogues
At the Pharmacy
1. Dialogue Reading
pronunciation.
Customer: Id like to have this prescription filled

please.
Pharmacist: Have you taken this medicine before?
Customer: No I havent.
Pharmacist: You have to take one pill three times a

day for seven days.
Customer: Are there any side effects?
Pharmacist: Yes. You may feel drowsy. Find New Expressions
Customer: What about precautions? Write down any useful or new expressions and words in
the fields below.
Pharmacist: Dont drive when you take this
medicine.
New Words List
Customer: When will the prescription be ready?
Pharmacist: You can pick it up about three oclock.
Customer: Okay. Thank you. See you later.
2. Practice

Id like to have this prescription filled please.

Could you please fill this prescription for me.
I need to have a prescription filled.
1
Everyday Dialogues
At the Pharmacy
You have to take one pill a day for seven days.

Youve got to take one tablet with each meal.
You should take two teaspoons before bedtime.
You need to apply the ointment daily.
Are there any side effects?

Will there be any side effects?
Will I feel any side effects?
You may feel drowsy. Dont drive when you take this medicine.
You may feel sleepy. You shouldnt drink alcohol when you take this medicine.
You may get a headache. Dont take this if you are pregnant or nursing a baby.
You might feel dizzy. Dont exceed the recommended dosage.
You could feel a little nauseated.
When will the prescription be ready? You can pick it up about three oclock.
When can I pick it up? It will be ready this afternoon.
When will it be filled? You can get it later today.
3. Vocabulary
Match the words on the left with the correct meaning on the right.
___1. drowsy a. feeling like you have to vomit

___2. nauseated b. a kind of medicine used on skin
___3. pregnant c. be more than
___4. precaution d. a mother giving her milk to her baby
___5. dizzy e. suggested
___6. nursing f. sleepy
___7. exceed g. expecting a baby
___8. recommended h. amount of medicine to take
___9. dosage i. feeling like everything is turning
___10. ointment j. taking care so something bad doesnt happen
2
Everyday Dialogues
At the Pharmacy
Customer: __________________________________________________________filled please.

Pharmacist: ___________________________________________________________________?
Customer: No I havent.
Pharmacist: You should take ______________________________________________________
___________________________________________________________________.
Customer: _____________________________________________?
Pharmacist: Yes. You may feel_______________________________.
Customer: What about____________________________________?
Pharmacist: ___________________________________________________________________
_____________________________________________ .
Customer: When ______________________________________________________________
_____________________________________________ ?
Pharmacist: ___________________________________________________________________
_____________________________________________.
Customer: ___________________________________________________________________
3
Everyday Dialogues
At the Post Office
1. Dialogue Reading
Read the dialogue with your partner a few times. Take turns being
each character. Practice your intonation and pronunciation.
Postal Clerk: Can I help you?
Customer: Yes. Id like to send this package to Toronto,

Canada.
Postal Clerk: How would you like to send it?
Customer: How much will it be by airmail?
Postal Clerk: Let me weigh it and check.
(a minute later) Itll be $18.50.
Customer: How long will it take to get there?

Postal Clerk: It should take about four or five business days.
Write down any useful or new expressions and
Customer: Okay, Ill send it by air. words in the fields below.
Postal Clerk: Please fill out this customs declaration form. The
postage includes $100 insurance. Would you like to buy any extra
insurance? New Words List
Customer: No thanks. Thats enough.
Postal Clerk: You forgot to put your return address on the

parcel.
Customer: Oh, thanks. Ill do that now.
Postal Clerk: Is there anything else youd like?
Customer: Yes. Id like to buy a package of 25 stamps.
Postal Clerk: Okay. Here you are. The total bill for the parcel and
the stamps is $28.50.
Customer: Okay. Here you go.
Postal Clerk: Thank you. Heres your receipt. Your tracking

number is on the receipt.
Customer: Thanks. Oh, by the way. Where is the mail slot? I

have some stamped letters to mail.
Postal Clerk: Just below the counter. Have a nice day.
1
Everyday Dialogues
At the Post Office
2. Practice
Can I help you? Id like to send this package. How would you like to send it?
May I help you? Id like to send this parcel. How do you want to mail it?
How can I help you? I want to mail this letter.
How much will it be by airmail? Let me weigh it and check. Itll be $18.50.
by parcel post? Let me see. That will be $18.50.
Lets see. That will cost $18.50.
by ground transportation?
Ill check. That comes to $18.50.
by special delivery?
by express delivery?
by registered mail?
by overnight delivery?
by priority service?
It should take about four or five days. You forgot to put your return address on the parcel.
It will probably take about four or five days. You forgot to write the zip code.
IIt will be delivered in about four or five days. You forgot to include the postal code.
Is there anything else youd like? Yes, Id like to buy a package of stamps.
Would you like anything else? Id like to purchase a money order.
Can I get you anything else? I want a change of address form.
Is there anything else I can do for you? Id like to have my mail held for two weeks.
Id like to send a registered letter.
Id like to buy some packing boxes, string and tape.
I need some padded envelopes.
Here you are. Where is the mail slot? Just below the counter.
Here it is Can you tell me where the mail box is? Right outside the door.
Here they are.
Here you go.
2
Everyday Dialogues
At the Post Office
3. Expand Your Vocabulary
A. Odd One Out - Underline the word or expression in each group that does not belong and explain why.
1. postal carrier, mail slot, mail man, letter carrier

2. zip code, return address, postal code, registered delivery
3. stamp, post mark, mail slot, address
4. string, mail box, tape, package
5. express, priority, stamp, airmail
6. postcard, letter, parcel, mail slot
B. Fill in the Blanks in the following sentences with the correct word from the dialogue or practice section
of the lesson.
1. A fast way to send a letter is by __________________________________.
2. If you send something very valuable, you should buy _________________________.

3. If you want the person who will receive the letter or package to sign for it, you can send it by
___________________ mail.
4. If a parcel you send gets lost in the mail, the ________________ number on your receipt will help locate it.
5. If you want to send money safely through the mail, you should purchase a _______________________.
3
Everyday Dialogues
At the Post Office
Complete the dialogue below with the appropriate expressions.

Customer: Yes. ________________________________________ this package to
________________________________________________________.
Postal Clerk: How ____________________________________________________?

Customer: How much will it be ________________________________________?
Postal Clerk: ________________________________________________________.
(a minute later) ________________________________________________________.
Postal Clerk: ________________________________________________________.

Customer: Okay, Ill send it ___________________________________________.
Postal clerk: Please fill out this _____________________________________ form.
The postage includes $100 insurance. Would you like to buy any extra insurance?
Postal Clerk: You forgot to ______________________________________________.

Postal Clerk: Is there anything else ______________________________________?
Customer: Yes. ____________________________________________________.
Postal Clerk: Okay. ___________________________________________________
_________________________________________$______________.
Postal Clerk: Thank you. ______________________________________________
________________________________________________________
Customer: Thanks. Oh, by the way. ____________________________________?
I have some stamped letters to mail.

Postal Clerk: ________________________________________________________.
4
Everyday Dialogues
At the Post Office
1. Dialogue Reading
Customer: Yes. Id like to send this package to Toronto,

Canada.
Postal Clerk: How would you like to send it?
Customer: How much will it be by airmail?
Postal Clerk: Let me weigh it and check.
(a minute later) Itll be $18.50.

Postal Clerk: It should take about four or five business days.
Customer: Okay, Ill send it by air. words in the fields below.
Postal Clerk: Please fill out this customs declaration form. The
postage includes $100 insurance. Would you like to buy any extra
insurance? New Words List
Postal Clerk: You forgot to put your return address on the

parcel.
Postal Clerk: Is there anything else youd like?
Customer: Yes. Id like to buy a package of 25 stamps.
Postal Clerk: Okay. Here you are. The total bill for the parcel and
the stamps is $28.50.
Postal Clerk: Thank you. Heres your receipt. Your tracking

number is on the receipt.
Customer: Thanks. Oh, by the way. Where is the mail slot? I

have some stamped letters to mail.
Postal Clerk: Just below the counter. Have a nice day.
1
Everyday Dialogues
At the Post Office
2. Practice
Can I help you? Id like to send this package. How would you like to send it?
May I help you? Id like to send this parcel. How do you want to mail it?
How can I help you? I want to mail this letter.
How much will it be by airmail? Let me weigh it and check. Itll be $18.50.
by parcel post? Let me see. That will be $18.50.
Lets see. That will cost $18.50.
by ground transportation?
Ill check. That comes to $18.50.
by special delivery?
by express delivery?
by registered mail?
by overnight delivery?
by priority service?
It should take about four or five days. You forgot to put your return address on the parcel.
It will probably take about four or five days. You forgot to write the zip code.
IIt will be delivered in about four or five days. You forgot to include the postal code.
Is there anything else youd like? Yes, Id like to buy a package of stamps.
Would you like anything else? Id like to purchase a money order.
Can I get you anything else? I want a change of address form.
Is there anything else I can do for you? Id like to have my mail held for two weeks.
Id like to send a registered letter.
Id like to buy some packing boxes, string and tape.
I need some padded envelopes.
Here you are. Where is the mail slot? Just below the counter.
Here it is Can you tell me where the mail box is? Right outside the door.
Here they are.
Here you go.
2
Everyday Dialogues
At the Post Office
1. postal carrier, mail slot, mail man, letter carrier

2. zip code, return address, postal code, registered delivery
3. stamp, post mark, mail slot, address
4. string, mail box, tape, package
5. express, priority, stamp, airmail
6. postcard, letter, parcel, mail slot
B. Fill in the Blanks in the following sentences with the correct word from the dialogue or practice section
of the lesson.
1. A fast way to send a letter is by __________________________________.
2. If you send something very valuable, you should buy _________________________.

3. If you want the person who will receive the letter or package to sign for it, you can send it by
___________________ mail.
4. If a parcel you send gets lost in the mail, the ________________ number on your receipt will help locate it.
5. If you want to send money safely through the mail, you should purchase a _______________________.
3
Everyday Dialogues
At the Post Office

Customer: Yes. ________________________________________ this package to
________________________________________________________.
Postal Clerk: How ____________________________________________________?

Customer: How much will it be ________________________________________?
Postal Clerk: ________________________________________________________.
(a minute later) ________________________________________________________.
Postal Clerk: ________________________________________________________.

Customer: Okay, Ill send it ___________________________________________.
Postal clerk: Please fill out this _____________________________________ form.
The postage includes $100 insurance. Would you like to buy any extra insurance?
Postal Clerk: You forgot to ______________________________________________.

Postal Clerk: Is there anything else ______________________________________?
Customer: Yes. ____________________________________________________.
Postal Clerk: Okay. ___________________________________________________
_________________________________________$______________.
Postal Clerk: Thank you. ______________________________________________
________________________________________________________
Customer: Thanks. Oh, by the way. ____________________________________?
I have some stamped letters to mail.

Postal Clerk: ________________________________________________________.
4
Everyday Dialogues
Going Shopping
1. Dialogue Reading
Clerk: Can I help you?
Customer: Im just looking right now, thank you.
Clerk: Everything in this department is on sale today. If I can

be of any help, just let me know.
(ten minutes later)
Customer: Can I try this sweater on please?
Clerk: Certainly. The dressing rooms are over there.
(a few minutes later)

Clerk: How was it?
Customer: Its a little bit too big. Do you have a smaller size? words in the fields below.
Clerk: Did you check the rack?
Customer: Yes, but there werent any. New Words List

Clerk: Ill have a look in the back. Ill be back in a minute.
(a minute later)
Clerk: Yes. We have one.
Customer: Great. Ill take it.
Clerk: How would you like to pay for that?
Customer: Do you take debit cards?
Clerk: Yes, of course. But if you would like to open an account

with us today, youll receive 10% off your first purchase.
Customer: Okay. That sounds good.
Clerk: Just fill out this form and Ill give you a temporary card
today. Your actual card will be mailed in about two weeks. With
the sale and the extra 10% discount, your purchase comes to
$49.99, including tax.
Customer: What a bargain! Thank you.
1
Everyday Dialogues
Going Shopping
2. Practice
Can I help you? Im just looking right now. Everything in this department is on sale today.
May I help you? Im just browsing. All the sweaters are on sale today.
Everything in the store is 25% off today.
If I can be of any help, just let me know.
If you need anything, just let me know.
Can I try this sweater on please? Can I try these pants on please? The dressing rooms are over there.
May I try this dress on please? May I try these shoes on please? The fitting rooms are right here.
blouse these boots The change rooms are at the back.
suit these pajamas
jacket these shorts
shirt
How was it? How were they? Do you have a smaller size? Did you check the rack?
How did it fit? How did they fit? Do you have a bigger size? Did you look on the shelf?
How did you like it? Do you have any other colors?
How did you like them? Do you have any other styles? Ill have a look in the back. Ill be back in
Does it come in other colors? a minute.
Ill check the storage room. Ill be right back.
Its a little too big. Do you take debit cards?
too loose Do you accept Visa? How would you like to pay for that?
too long MasterCard? How do you want to pay for that?
Its a little too small. American Express?
too tight personal checks?
too short
I dont like the color. 3. Vocabulary
I dont like the style.
Underline the word in each group that does not belong and explain why.
Yes, of course. That sounds good. 1. shoes, sweater, slippers, sandals

Yes, certainly. That sounds great. 2. big, small, long, shorts
3. blouse, skirt, shirt, sweater
Just fill out this form. 4. belt, purse, coat, earrings
Just complete this application. 5. bathrobe, pajamas, vest, nightgown
6. cardigan, blouse, turtleneck, pullover
7. belt, bra, slip, panties
What a bargain! 8. socks, scarf, stockings, pantyhose
What a good deal! 9. tailor, clerk, dressmaker, seamstress
What a savings! 10. vest, suit, boots, sports jacket
2
Everyday Dialogues
Going Shopping
Clerk: ________________________________________________________?
Customer: Im ______________________________________right now, thank you.
Clerk: ____________________________________________________today.
___________________________________________, just let me know.
Customer: Thanks. I will.
(ten minutes later)
Customer: ________________________________________________________?
Clerk: Certainly. The __________________________________ are over there.
Clerk: ________________________________________________________?
Customer: ________________________________________________________.
________________________________________________________?
Clerk: ________________________________________________________?
Customer: Yes, but there werent any.
Clerk: ________________________________________________________
________________________________________________________
(a minute later) Yes. We have one.
Customer: Great. Ill take it.
Clerk: _______________________________________________________?
Customer: Do you take______________________________________________?
Clerk: Yes,___________________. But if you would like to open an account with us today, youll
receive 10% off your first purchase.
Customer: Okay.____________________________________________________.
Clerk: Just _________________________this form and Ill give you a temporary card today. Your
actual card will be mailed in about two weeks. With the sale and the extra 10% discount,
your purchase comes to $49.99, including tax.
Customer: What a ____________________________! Thank you.
3
Everyday Dialogues
Going to a Movie
1. Dialogue Reading
pronunciation.
Bill: Hi, Sara. Its Bill. Do you still feel like going to a
movie tonight?
Sara: Sure. How about you?
Bill: Yes. Id like to. What movie should we see?
Sara: I heard that Imagination is very good.
Bill: Whats it about?
Sara: I think its a sci-fi movie.
Bill: Do you know whos in it? Find New Expressions
Sara: No, I dont. Write down any useful or new expressions and words in
the fields below.
Bill: Okay. It doesnt matter. Wheres it playing?
Sara: Its at the Capital on Broadway. Do you want to go to

New Words List
an early show or a late one?
Bill: Id prefer a late one. How about you?
Sara: Thats fine. Hold on a minute. Ill check the listings

in the newspaper. The late one starts at 9:45. Do you want
to meet at the theater at 9:30?
Bill: Sure. Thats great. See you tonight about 9:30.
Sara: Bye.
2. Practice

Do you still feel like going to a movie tonight?

Do you still want to go to a movie tonight?
Are you still in the mood for a movie tonight?
Are you still up for a movie tonight?
1
Everyday Dialogues
Going to a Movie
Sure. How about you? What movie should we see?

What about you? What movie would you like to see?
Do you feel like it? What movie do you want see?
I heard that Imagination is very good. Whats it about?

Imagination is supposed to be very good. What kind of movie is it?
Imagination is getting very good reviews. Do you know anything about it?
I think its a sci-fi movie. I think its a sci-fi movie. Do you know whos in it?
a science-fiction. a detective movie. Do you know who the actors are?
a drama. a western. Do you know whos starring in it?
a comedy. a documentary.
a war movie. an animated movie. Okay. It doesnt matter.
an action movie. a cartoon. I dont care.
a mystery. a foreign film. Its not important.
a romantic movie. It doesnt make a difference.
Wheres it playing? Do you want to go to an early show or a late one? Id prefer a late one.
Wheres it showing? Do you prefer an early show or a late one? Id rather go to a late one.
Wheres it on? Would you rather go to an early show or a late one?
Where is it at? Hold on a minute.
Wait a minute.
Ill check the listings in the newspaper. Hang on a minute.
the show times
the schedule Do you want to meet at the theatre at 9:30? Sure. Thats great.
Would you like to meet at the theater at 9:30? Sounds good.
Should we meet at the theater at 9:30? Thats fine.
Lets meet at the theater at 9:30.
3. Vocabulary
From the vocabulary on the previous page, complete the sentences below.
1. If I like funny movies, I should go to a ________________________.

2. If I like love stories, I should go to a ____________________ movie.
3. If I like a lot of adventure, I should see an _________________ movie.
4. If I like to see movies from other countries, I should go to a ______________.
5. If I like cowboy movies, I should go to a _____________________.
2
Everyday Dialogues
Going to a Movie
Bill: Hi, Sara. Its Bill. ________________________________________________

________________________________________________________tonight?
Sara: Sure._________________________________________________________?
Bill: Yes. Id like to. _________________________________________________
_____________________________________________________________?
Sara: ______________________________________________________________
_____________________________________________________________.
Bill: _____________________________________________________________?
Sara: I think its _____________________________________________________.
Bill: Do you know ___________________________________________________
_____________________________________________________________?
Sara: No, I dont.
Bill: Okay. ________________________________________________________.
Wheres it _____________________________________________________?
Sara: Its at the Capital on Broadway. ____________________________________
_____________________________________________________________?
Bill: _____________________________________________________ a late one.
_____________________________________________________________?
Sara: Thats fine. ____________________________________________________.
Ill check _________________________________________________ in the
newspaper. The late one starts at 9:45. ______________________________
_________________________________________at the theater at 9:30?
Bill: Sure.___________________________________. See you tonight about 9:30.
Sara: Bye.
3
Everyday Dialogues
Going to the Bank
1. Dialogue Reading
Frank: Hello. Im Frank Roberts, the Accounts manager. What

can I do for you?
Mark: Hi. My name is Mark Johnson. This is my wife, Lynn.

Weve just moved into town and would like some information
about opening a bank account.
Frank: What kind of account would you like to open?
Mark: We want to open a checking account.
Frank: How much would you like to deposit today?
Mark: I have $500 in cash as well as a payroll check for $800. Find New Expressions
Frank: Okay. Ill get you the application forms to fill out. Write down any useful or new expressions and
Youll receive your new bank cards in about two weeks. Once words in the fields below.
you have chosen your PIN, youll be able to use the bank
machine for deposits, withdrawals, bank transfers and payment
of bills. New Words List
Mark: Is there a service fee for this type of account?
Frank: There is no fee for a regular checking account. However,

for a small fee of $7.00 a month, we offer two hundred
personalized checks, full on-line banking services and a $500
overdraft protection. Would you be interested in that service?
Mark: Yes, that sounds good. Well take it. Do you have a 24
hour ATM?
Frank: Yes, of course. We also have a 24 hour drive-through

service at the side of the building.
Mark: When do you send out the monthly statements?
Frank: On the 5th of every month. Ill take your forms now. You
can endorse your check and go over to the teller. Shell handle
your deposit for you.
Mark: Thank you very much. Youve been very helpful.
Frank: Youre quite welcome. Hope to see you again soon.
1
Everyday Dialogues
Going to the Bank
2. Practice
Hello. Im Frank Roberts. What can I do for you? Wed like some information about opening a
Hi. My name is... Is there anything I can do for you? bank account.
How do you do? Im ..... How can I help you? Could you give us some information about
opening a bank account?
We want to open a checking account. .... a checking account.

What kind of account would you like to open?
Wed like to open a checking account. .... a joint checking account.
What kind of account do you want to open?
Were interested in a checking account. .... a savings account.
What kind of account are you interested in?
How much would you like to deposit today?

How much do you want to deposit today? Ill get you the application forms to fill out.
Here are the application forms to fill out.
I have $500 in cash as well as a payroll check for $800. Ill get you the application form to complete.
in addition to a travelers check for $800.
and a money order for $800.
Once you have chosen your PIN....
your personal identification number...
Youll receive your new bank cards in about two weeks.
your personal security number....
Youll get your new bank cards .....
Well send you your new bank cards...
Is there a service fee for this type of account?
Do you charge a service fee .....................?
Do you have a 24 hour ATM?
...a 24 hour automatic teller?
...an automatic bank machine? We offer two hundred personalized checks and
...an automatic cash machine? on-line banking services.
Would you be interested in that service? We provide two hundred checks and full
Would you like that service? Yes. That sounds good. Well take it. computer Internet services.
Do you want that service? Yes. That sounds fine. Wed like that.
When do you send out the monthly
We also have a 24 hour drive-through service at the side of the statements?
building. When do you mail out the monthly statements?
drive-in window ....the back of the building. When will we receive our monthly statement?
....the rear of the building.
You can endorse your check and go over to the
Shell handle your deposit for you. teller.
Shell look after your deposit for you. You can sign your check and go over to the
Shell take your deposit. cashier.
Thank you very much. Youre quite welcome.

Thanks a lot. Youre very welcome.
2
Everyday Dialogues
Going to the Bank
3. Odd One Out Circle the word in each group that does not belong. Explain why.
1. teller, manager, statement, security guard

2. safety deposit box, ATM, cash machine, bank machine
3. security number, PIN, telephone number, personal identification number
4. deposit, teller, withdrawal, transfer
5. sign, deposit, endorse, write your name
6. overdraft, negative balance, extra money, not enough money
7. payroll check, personal check, money from employer, paycheck
8. cash, bills, check, coins
9. take out, deposit, withdraw, remove
10. travelers check, teller, money order, cash
Manager: ________________________________, the Accounts manager.

_________________________________________________ ?
Customer: ________________________________________. This is my wife, Lynn. Weve just moved into
town and ___________________________________________________ a bank account.
Manager: What kind of account ___________________________________________________________?
Customer: ____________________________________________________________________________ .
Manager: Okay. ____________________________________________________________ deposit today?
Customer: I have $500 in cash ________________________________________________________for $800.
Manager: Okay. Ill get you the application forms __________________________________________
______________________. _________________________your new bank cards in about two
weeks. Once you have chosen your ____________________________, youll be able to use the
bank machine for deposits, ____________________________, bank transfers and payment of bills.
Manager: There is no fee for a regular checking account. However, for a small fee of $7.00 a month, we
_______________________ two hundred personalized checks, full _________________________
and a $500 ____________________________ protection.
________________________________________________________ in that service?
Customer: Yes, ____________________________.________________________________________. Do you
have a 24 hour _______________________?
Manager: Yes, of course. We also have a 24 hour drive-through _____________________________________
___________________________________________________________________ of the building.
Customer: ________________________________________________________ the monthly statements?
Manager: On the 5th of every month. Ill take your forms now. You can _________________________ your
check and go over to the __________________. ________________________________________
_________________________________________________.
Customer: Thank you __________________________________ . Youve been very helpful.
Manager: __________________________________. Hope to see you again soon.

3
Everyday Dialogues
Hailing a Taxi
1. Dialogue Reading
(At the Airport Taxi Stand)
Taxi Driver: Would you like a taxi, sir?
Gentleman: Yes, I would.
Taxi Driver: Do you have just the one suitcase?
Gentleman: Yes, thats it. Im going downtown. Is there a flat

rate or do you use the meter?
(The taxi driver picks up the suitcase and carries it to the trunk).
Taxi Driver: I use the meter.

(In the Taxi)
Taxi Driver: Where would you like to go? Write down any useful or new expressions and
words in the fields below.
Gentleman: Im going to the Claremont Hotel on 5th and
Broadway.
Taxi Driver: Okay. New Words List

Gentleman: About how long will it take to get there?
Taxi Driver: Oh, at this time of day, it wont take long about
fifteen or twenty minutes.
Gentleman: What do you think the fare will be?
Taxi Driver: Probably around twenty five dollars.
! ! (Fifteen minutes later)
Taxi Driver: Here we are.
Gentleman: How much is that?
Taxi Driver: Thatll be $22.00.
Gentleman: Heres twenty five. Keep the change.
Taxi Driver: Thank you. Ill get the suitcase for you.
(The taxi driver opens the trunk.)
Taxi Driver: Here you go. Have a nice day.
Gentleman: Thank you.
1
Everyday Dialogues
Hailing a Taxi
2. Practice
Would you like a taxi, sir?" " " Yes, I would.

Do you want a taxi, sir?" " " Yes, I do.
Would you like a cab?" " " Yes, thanks.
Do you need a taxi? " " " Yes, I do.
Are you waiting for a taxi?" " Yes, I am.
Do you have just the one suitcase?"" Yes, thats it.

Do you have any luggage?" " " No. Just my computer. Ill keep it with me.
Do you have any bags? " " " " Yes. I have these two.
Is there a flat rate or do you use the meter? Where would you like to go?
Is there a set rate or do you use the meter? Where are you going?
Is there a fixed rate or do you use the meter? Where to?
Is there a fixed fare or do you use the meter?
About how long will it take to get there?

Is it far?
How long a trip is it?
How long does it take?
At this time of day, it wont take long ...about 15 or 20 minutes.

The traffic is light now, so it shouldnt take long.
The traffic is quite heavy, so it may take awhile.
What do you think the fare will be? "Probably around twenty-five
dollars.
What do you think it will cost?" " Itll probably be about.
How much do you think it will be?" It might be about
How much is that?" " Thatll be $22.00." " Heres twenty-five.

How much is it?" " " Its $22.00." " " Here you are.
Whats the fare? " " Thats $22.00. " Here you go.
Here we are. Ill get the suitcase.

Here you are. Ill get your bag.
This is it. Ill get the luggage.
Okay. Were here.
2
Everyday Dialogues
Hailing a Taxi
1. taxi, " " " bus, " " " elevator, " " " subway
2. bag, " " " cart, " " " suitcase, " " " luggage
3. automobile, " " boat, "" " car, " " " " vehicle
4. fare, " " " cost, " " " rate, " " " " expensive
5. fixed rate, " " set rate, " " variable rate, " " flat rate
B. Fill in the Blanks - Choose the correct word from the list below to complete the sentences.
meter - tip - passenger - stand - trunk - fare - luggage
1. I gave the taxi driver a big __________________ because he was very nice.
2. The airline will only allow you to take two pieces of __________________.
3. You cant park your car there. It is a taxi __________________.
4. The taxi driver told the __________________ to put on his seat belt.
5. The taxi driver turned on the __________________ as soon as he started to drive away from the house.
6. It is a long way from the airport to the center of the city, so the taxi __________________ will be very
expensive.
7. Our new car has a big __________________, so we can take a lot of suitcases.
3
Everyday Dialogues
Hailing a Taxi
(At the Airport Taxi Stand)

Taxi Driver:" " _________________________________________________ ?
Gentleman: " " Yes, I am.
Taxi Driver:" " _________________________________________________ ?

Gentleman:"" Yes, ______________________________________________.
(The taxi driver picks up the suitcase and carries it to the trunk.)
" " " Im going downtown. Is there a __________________ or do you use the meter?
Taxi Driver:" " I use the meter.
(In the Taxi)

Taxi Driver:" " _________________________________________________ ?
Passenger: " Im going to the Claremont Hotel on 5th and Broadway.
Taxi Driver: " Okay.
Passenger: " _________________________________________________ ?
Taxi Driver:" " Oh, _________________________________________, so it might take awhile.

Passenger: " _________________________________________________ ?
Taxi Driver: "" Probably around twenty five dollars.
(Fifteen minutes later.)
Taxi driver:" " Here we are.
Passenger: " __________________________________________________?

Taxi Driver: "" ______________________________________$22.00.
Passenger "" _______________________________. Keep the change.
Taxi Driver: "" Thank you. Ill get __________________________ for you.
(The taxi driver opens the trunk.)
" " " Here you go. Have a nice day.

Passenger: " Thank you.
4
Everyday Dialogues
Introduction
1. Dialogue Reading
Read the dialogue with your partner a few times. Take

turns being each character. Practice your intonation and
pronunciation.
Amy: Mom, Id like you to meet my roommate,

Jennifer.
Mother: Hello Jennifer. Its nice to meet you.
Jennifer: Hi Mrs. Baxter. Im very pleased to meet

you. Amy has told me all about you.
Mother: Amy has told me all about you too. Ive

been looking forward to meeting you for a long
time.
Amy: Well, now that youve finally met, why dont
we sit down and have a cup of coffee? Write down any useful or new expressions and words in
the fields below.
Jennifer: Sounds great.
New Words List
2. Practice

Mom, Id like you to meet my roommate, Jennifer.

Id like to introduce you to my roommate.
Let me introduce you to my roommate.
I want you to meet my roommate.
this is my roommate, Jennifer.
1
Everyday Dialogues
Introduction
Id like you to meet my roommate, Jennifer.

my husband my wife
my son my daughter
my colleague my classmate
my friend my boyfriend
my girlfriend my neighbor
my fianc my cousin
my uncle my aunt
my nephew my niece
my grand father my grandmother
my father-in-law my mother-in-law
Hello Jennifer. Its nice to meet you Its nice to meet you.
Hi. Im glad to meet you. Im happy to meet you.
How do you do? Im pleased to meet you. Its a pleasure to meet you
Amy has told me all about you. Ive been looking forward to meeting you for a long time.
Amy has told me so much about you. Ive wanted to meet you for a long time.
Ive heard so much about you. Ive been hoping to meet you for a long time.
Well, now that youve finally met Why dont we sit down and have a cup of coffee?
Well, now that youve finally been introduced Lets sit down and have a cup of coffee.
Well, now that you finally know each other have dinner.
have a chat.
Sounds great.
Sounds good. 3. Vocabulary
Thats a good idea.
Id like that. Match the words on the left with the correct meaning on the right.
___1. nephew a. person I study with

___2. niece b. amy fathers brother
___3. roommate c. person I live beside
___4. colleague d. my husbands mother
___5. neighbor e. person I am engaged to marry
___6. fianc f. my uncles daughter
___7. classmate g. my sisters son
___8. cousin h. person I share my apartment with
___9. mother-in-law i. my fathers sister
___10. father-in-law j. person I work with
___11. uncle k. my brothers daughter
___12. aunt l. my husbands father
2
Everyday Dialogues
Introduction
A: ______________________, _______________________________
___________________________ my _______________________ ,
_________________________________________.
B: ______________________________________________________
______________________________________________________ .
C: ______________________________________________________
______________________________________________________
has told me ____________________________________________.
B: _________________________has told me ___________________
___________________ too. _______________________________
__________________________________________for a long time.
A: Well, now that __________________________________________
______________________________________________________
______________________________________________________
C: ______________________________________________________
3
Everyday Dialogues
Job Interview
1. Dialogue Reading
Interviewer: Hello, Mr. Stevens. My name is John Phillips. Im the

personnel director.
Applicant: Im pleased to meet you.
Interviewer: Please have a seat.
Applicant: Thank you.
Interviewer: According to your resume, you have several years of

office experience.
Applicant: Yes. Ive had over ten years experience.

Interviewer: Tell me about your qualifications.
Applicant: I can type 100 words per minute. Im proficient in many Write down any useful or new expressions and
computer programs. I have excellent interpersonal skills, I am well words in the fields below.
organized, and Im a very fast learner.
Interviewer: I see that you have excellent references. Do you have

any questions about the position? New Words List
Applicant: Yes. What are the responsibilities in this position?
Interviewer: Were looking for someone to supervise two office

clerks, handle all the correspondence, arrange meetings and
manage the front office. Have you had any supervisory experience?
Applicant: Yes. I supervised three typists in my last position. What

are the office hours, Mr. Phillips?
Interviewer: 8:30 to 4:30, with an hour off for lunch. What are your
salary expectations, Mr. Stevens?
Applicant: I expect to be paid the going rate for this type of

position. Can you tell me about the benefits you offer?
Interviewer: Yes. We provide full medical and dental coverage, a

pension plan and a three week holiday per year.
Applicant: Thats very generous. When is the position available?
Interviewer: Were hoping the successful applicant can start at the

beginning of next month. Well finish our interviews tomorrow and
make a decision by the weekend. Well contact you next week.
Applicant: Thank you very much. Its been a pleasure meeting

you. I hope to hear from you soon.
Interviewer: Thank you for coming in to see us, Mr. Stevens.
1
Everyday Dialogues
Job Interview
2. Practice
My name is John Phillips. Im the personnel director. Im pleased to meet you.

Im John Phillips. Im the manager of Human Resources. Im happy to meet you.
Im in charge of hiring. Its nice to meet you.
Please have a seat. According to your resume, you have several years of office experience.
Please sit down. Your resume tells us that you have several years of office experience.
Tell me about your qualifications. I can type 100 W.P.M. I am proficient in many computer programs.
What are your qualifications? Im able to type 100 W.P.M. Im able to use many computer programs.
What qualifications do you have?
I have excellent interpersonal skills. Do you have any questions about the position?
I get along very well with people. Would you like to ask anything about the job?
What are the responsibilities in this position? Were looking for someone to supervise two office clerks.
What are the duties? We want someone who can manage two office clerks.
Have you had any supervisory experience? What are your salary expectations, Mr. Stevens?
Have you ever been a supervisor? What salary do you expect?
I expect to be paid the going rate for this type of position.

I expect to get the usual salary for this type of work.
Can you tell me about the benefits you provide?

What benefits does the company give?
We provide full medical and dental coverage.

We give health and dental insurance.
Thats very generous. When is the position available?

Thats very good. When does the job start?
Well contact you next week.

Well get in touch with you next week.
Its been a pleasure meeting you. I hope to hear from you soon.
Ive enjoyed meeting you. I look forward to hearing from you soon.
2
Everyday Dialogues
Job Interview
_____ 1. personnel director a. duties

_____ 2. hire b. manage, be in charge of
_____ 3. resume c. usual pay for a certain job
_____ 4. qualifications d. money paid for work

_____ 5. proficient e. get in touch with
_____ 6. position f. give a job to, employ
_____ 7. responsibilities g. open, ready to use, ready to do
_____ 8. supervise h. skills, experience, education
_____ 9. salary i. person who can tell about you

_____ 10. benefits j. person in charge of hiring
_____ 11. contact k. able to do something, skilled
_____ 12. going rate l. written summary of your skills, education, and experience
_____ 13. available m. things you receive from an employer in addition to salary
_____ 14. reference n. job
3
Everyday Dialogues
Job Interview
Interviewer: Hello, ________________________. ________________________________________

______________________________________________________________________.
Applicant: ______________________________________________________________________ .
Interviewer: ______________________________________________________________________ .
Applicant: Thank you.
Interviewer: ________________________________________you have several years of office experience.
Applicant: Yes. Ive had ______________________________________________ experience.
Interviewer: __________________________________________________ your qualifications.
Applicant: ______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Interviewer: I see that you have excellent references. _____________________________________
________________________________________________________the position?
Applicant: Yes. What are the ______________________________________ in this position?
Interviewer: Were looking for someone ________________________________________________
______________________________________________________________________
Applicant: What are the office hours?
Interviewer: _____________________________________________________________________ .
_____________________________________________________________________?
Applicant: I expect to be paid _______________________________________________________
______________________________________________________________________
Can you tell me about the benefits you offer?
Interviewer: Yes. __________________________________________________________________
______________________________________________________________________
_____________________________________________________________________ .
Applicant: ______________________________________________________________________
_____________________________________________________________________?
Interviewer: Were hoping the successful applicant can start at the beginning of next month. Well finish
our interviews tomorrow and make a decision by the weekend.
_________________________________________________________ next week.
Applicant: Thank you very much. ____________________________________________________
______________________________________________________________________
Interviewer: Thank you for coming in to see us, Mr. Stevens.

4
Everyday Dialogues
Looking for an Apartment
1. Dialogue Reading
Read the dialogue with your partner a few times. Take turns being each
character. Practice your intonation and pronunciation.
Ellie: Hi, Im calling about your ad for the apartment for rent.
Landlord: Oh yes.
Ellie: Can you give me a little more information, please?
Landlord: Sure. What would you like to know?
Ellie: How many rooms does it have?
Landlord: It has an L-shaped living room dining room, a small
kitchen, two bedrooms, one large bathroom and a small one off the
master bedroom.
Ellie: How much is the rent?
Landlord: Its $600.
Ellie: Is it carpeted?
Landlord: No. It has hard wood floors throughout. Find New Expressions
Ellie: Is there a parking spot? Write down any useful or new expressions and
Landlord: There are two spaces available. words in the fields below.
Ellie: Is parking included in the rent?

Landlord: One space is included. If you want the other spot, youll New Words List
have to pay an extra $20 per month.
Ellie: What about utilities?
Landlord: Heat, water and electricity are included. You just have to
pay for cable and telephone.
Ellie: Do I have to sign a lease?
Landlord: No. You just have to give one month notice if you want to
move out.
Ellie: Is there a damage deposit?
Landlord: Yes. Its $300, half a months rent.
Ellie: Is it okay to have a pet?
Landlord: Small pets are allowed.
Ellie: One more thing. Is it close to a major bus route?
Landlord: Yes, theres a bus stop just one block away.
Ellie: Great. When can I see it?
Landlord: How about 2:00 this afternoon?
Ellie: Thats fine. Oh, I forgot to ask. When is it available?
Landlord: Its available immediately.
Ellie: Okay. See you at two. Thanks.
Landlord: See you. Bye.
1
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Everyday Dialogues
2. Practice
Im calling about your ad for the apartment for rent. Can you give me a little more information, please?
the house Could you give me a little more information, please?
the townhouse Could you tell me a little more about it?
the duplex
the bachelor suite
How many rooms does it have?
What would you like to know? How many rooms are there?
bedrooms
What do you want to know?
bathrooms
What information would you like?
How much is the rent? Is it carpeted? Is it air-conditioned?

Whats the rent? Does it have carpeting? Does it have air-conditioning?
Does it have blinds? Does it have a balcony?
drapes? a fireplace?
curtains? in-suite laundry?
Is there a parking spot? Are there appliances?

Does it have a parking spot? Does it have appliances?
Do I have to sign a lease? Is there a damage deposit? Is it okay to have a pet?

Do I need to sign a lease? a security deposit? a dog?
Is it necessary to sign a lease? Do I have to pay a damage deposit? a cat?
Is it close to a major bus route? Theres a bus stop just one block away.
a school? Theres a school nearby.
a shopping center? Theres a shopping centre down the street.
a park? Theres a bank at the corner.
a bank? Theres a park on the next street.
Great. When can I see it? How about 2:00?

Good. When will I be able to look at it? Is 2:00 okay?
Is 2:00 convenient?
Do you want to come at 2:00?
When is it available? Its available immediately.

When will it be vacant? Its vacant now.
When can I move in? You can move in right away.
2
Everyday Dialogues
3. Vocabulary
_____ 1. landlord a. heat, electricity, water

_____ 2. tenant b. floor covering
_____ 3. lease c. ready to use
_____ 4. damage deposit d. close
_____ 5. available e. person who rents an apartment
_____ 6. bachelor suite f. written rental agreement
_____ 7. utilities g. window coverings
_____ 8. appliances h. apartment owner
_____ 9. convenient i. fridge, stove, washer, dryer
_____ 10. nearby j. security deposit
_____ 11. blinds k. small apartment for one person
_____ 12. carpeting l. easy to use, easy to do
3
Everyday Dialogues
Caller: Hi, Im calling about your ad for ___________________________for rent.

Landlord: Oh yes.
Caller: _________________________________________________________?
Landlord: Sure._____________________________________________________?
Caller: How many _______________________________________does it have?
Landlord: __________________________________________________________
Caller: How much_________________________________________________?
Landlord: Its $____________________.
Caller: Does it have _______________________________________________?
Landlord: Yes, it does.
Caller: Is there ___________________________________________________?
Landlord: Yes, there is.
Caller: Is ___________________________________ included in the rent?
Landlord: __________________________________________________________.
Caller: ___________________________________________________utilities?
Landlord: __________________________________________________________
__________________________________________________________.
Caller: ______________________________________________ deposit?
Landlord: Yes. ______________________________________________________
Caller: __________________________________________________________
Landlord: Small pets are allowed.
Caller: One more thing. Is it close to__________________________________?
Landlord: Yes, theres________________________________________________.
Caller: Great. When can I see it?
Landlord: _________________________________________________________?
Caller: Thats fine. Oh, I forgot to ask. When ____________________________
_________________________________________________________?
Landlord: _______________________________________________ immediately.
Caller: Okay. See you later. Thanks.
Landlord: See you. Bye.
4
Everyday Dialogues
Making an Appointment
1. Dialogue Reading
pronunciation.
Receptionist: Doctors office.
Patient: This is Ruth Perez. Id like to make an

appointment with Dr. Barnes.
Receptionist: Why do you want to see the doctor?
Patient: I have a sore throat.
Receptionist: How long have you had it?
Patient: Ive had it about three days.

Receptionist: Can you come in tomorrow morning
at 11:00? Write down any useful or new expressions and words in
the fields below.
Patient: Yes, thats fine.
Receptionist: Okay. Well see you tomorrow, Ms. New Words List
Perez.
Patient: Thank you. Bye.
2. Practice

Id like to make an appointment with Dr. Barnes.

Can I make an appointment with Dr. Barnes.
Is it possible to see Dr. Barnes this week?
1
Everyday Dialogues
Why do you want to see the doctor?

Whats the problem?
Whats the matter?
I have a sore throat. How long have you had it?

a fever. How long have you been sick?
a rash. When did it start?
a back-ache.
a bad cold.
Can you come in tomorrow morning at 11:00?

Is tomorrow afternoon at 4:00 convenient?
How is Thursday at 2:00? About three days.
Is Friday at 12:30 okay? Ive had it for a week.
I could fit you in today at 1:00. Since Monday.
What about this afternoon at 3:00? It started two days ago.
You can pick it up about three oclock. Yes, thats fine.

It will be ready this afternoon. Okay, thats good.
You can get it later today. Sure.
Could I come in sooner than that?
Well see you tomorrow. I cant make it then. Is there another time I could come?
Well see you on Friday. Im sorry. Im busy then. Is there something else available?
See you this afternoon.
3. Vocabulary
Match the questions and responses.
___1. Whats the problem? a. Since Friday.

___2. How long have you had it? b. How about tomorrow at 3:00?
___3. Is Friday at 2:00 okay? c. I have a bad headache.
___4. When did it start? d. Yes. Thats fine.
___5. Is there something else available? e. Last week.
2
Everyday Dialogues
Receptionist: Doctors office.

Patient: _____________________________________________________________
_____________________________________________________________
Receptionist: _____________________________________________________________
Patient: I have _______________________________________________________
Receptionist: _____________________________________________________________
_____________________________________________________________
Patient: Last Friday.
Receptionist: _____________________________________________________________
_____________________________________________________________
Patient: Im sorry._____________________________________________________
_____________________________________________________________
Receptionist: _____________________________________________________________
Patient: Okay. Thats fine.
Receptionist: _____________________________________________________________
Patient: _____________________________________________________________
3
Everyday Dialogues
Ordering Food
1. Dialogue Reading
Waiter: Can I take your order now?
Customer: Could you give me a few more minutes?
Waiter: Certainly. Take your time.
Waiter: Are you ready to order now?
Customer: Yes. Id like an 8 oz. steak please.
Waiter Would you like potatoes or rice with your steak?
Customer: What kind of potatoes do you have?

Waiter: We have baked, mashed, or French fries.
Customer: Ill have French fries please. words in the fields below.
Waiter: And how would you like your steak done?
Customer: Medium-rare, please.

New Words List
Waiter: Would you like anything to start?
Customer: Ill have a salad please.
Waiter: We have Greek, Italian, and Caesar salad, as well as a

house salad.
Customer: Ill have the house salad with oil and vinegar
dressing.
Waiter: Would you like a beverage?
Customer: Ill have a large diet Coke.
Waiter: And would you like anything for dessert?
Customer: What do you suggest?
Waiter: The apple pie is my favorite.
Customer: Okay. Ill try that.
Waiter: Ill put your order in and be right back with some hot
rolls and butter.
1
Everyday Dialogues
Ordering Food
2. Practice
Can I take your order now? Certainly. Take your time.

Would you like to order now? Of course. Dont hurry.
Are you ready to order now? Sure. Ill come back in a few minutes.
Have you had time to look at the menu yet?
Could you give me a few more minutes?
Id like an 8 oz. steak please.
Can I have a few more minutes, please?
Ill have a 12 oz. steak please.
Id like a few more minutes.
Can I please have the rack of lamb.
Im not quite ready. I need a few more minutes. Can I have the pork roast.
Id like the roast beef please. How would you like your steak done? Rare, please.
fried chicken medium rare
grilled salmon medium
medium well
well done.
Ill have baked potatoes.
Id like
Ill take
Would you like anything to start? We have a Greek, Italian, and Caesar salad, as well as a house salad.
Would you like anything to begin with? in addition to a house salad
Would you like an appetizer? We have a Greek, Italian, Caesar and house salad.
soup?
a salad?
Ill have the house salad with oil and vinegar dressing. What do you suggest?
Thousand Island dressing. What do you recommend?
Italian dressing. Whats good?
French dressing. Any suggestions?
blue cheese dressing.
Would you like a beverage? Ill have a large diet Coke. The apple pie is my favorite.
Would you like anything to drink? a cup of coffee. The chocolate mousse is delicious.
Will there be anything to drink? Just water, please. The lemon cheesecake is wonderful.
The strawberry tart is fantastic.
Ill be right back with some hot rolls and butter. Okay. Ill try that.
Ill be back in a minute with your water. Id like that.
Ill be back right away with your cutlery and napkins. Ill order that.
Ill take that.
2
Everyday Dialogues
Ordering Food
Work with your partner. Fill in the chart below with as many food items as you can think of.
Appetizer - First Entre - Main Side Dish Dessert Beverage

Course Course
Ex. salad steak French fries pie coke
3
Everyday Dialogues
Ordering Food
Waiter: _________________________________________ now?

Customer: _____________________________a few more minutes.
Waiter: ___________________________________________________________ .
Waiter: ____________________________________________ ?
Customer: Yes. ____________________________________ please.
Waiter: Would you like ____________________________ with
___________________________________________________________?
Customer: What kind of potatoes do you have?
Waiter: We have _____________________________________ .
Customer: ______________________________________________French fries please.
Waiter: And how would you like your _______________ done?
Customer: ______________________________________________, please.
Waiter: ___________________________________________________________ ?
Customer: Ill have a salad please.
Waiter: We have Greek, Italian, and Caesar salad, as well a house salad.
Customer: ______________________________________________the house salad with
______________________________________________dressing.
Waiter: _____________________________________________?
Customer: _________________________________large diet Coke.
Waiter: And would you like anything for dessert?
Customer: What ________________________________________?
Waiter: ______________________________________________
Customer: Okay. ________________________________________________________ .
Waiter: Ill put your order in and _________________________
______________________________________________
4
Everyday Dialogues
Weekend Plans
1. Dialogue Reading
pronunciation.
Bill: Hi Amy. Its Bill.
Amy: Hi Bill. How are you doing?
Bill: Not bad. Im calling to talk about the weekend. Have

you got any plans yet?
Amy: No, not yet. What did you have in mind?
Bill: How about going to a hockey game on Saturday

night?
Amy: I dont really feel like a hockey game. I did that last Find New Expressions
weekend.
Bill: Well then, what about going out for dinner? the fields below.
Amy: Id rather go to a movie.
Bill: Okay. That sounds good. Do you want me to pick New Words List
you up?
Amy: No. Thats okay. I can meet you at the theater.
Bill: Okay. Lets talk on Saturday morning and arrange

the time.
Amy: Great. Ill talk to you then. Bye.
Bill: Bye.
2. Practice

How are you doing? Not bad.

How are you? Pretty good.
Hows it going? So so.
1
Everyday Dialogues
Weekend Plans
Im calling to talk about the weekend. What did you have in mind?
to find out about the weekend. What were you thinking about?
to see about the weekend. Did you have any ideas?
How about going to a hockey game? What about going out for dinner?
...playing golf? ...going to a concert?
...playing tennis?
Would you like to go to a baseball game?
Do you want to go to a bar and listen to some music?
I dont really feel like a hockey game. Id rather go to a movie.

Im not really in the mood for a hockey game. Id prefer to go to a movie.
I dont really want to go to a hockey game. Id like to go to a movie instead.
That sounds good. Do you want me to pick you up?

That sounds fine. Should I pick you up?
That sounds great. Should I come and get you?
No. Thats okay. I can meet you at the theater. Lets talk on Saturday and arrange the time.
Thats alright. Ill meet you at the theater. Ill call you on Saturday morning and we can decide what time
at the bar. to meet.
at the arena. Ill call on Saturday morning to make definite plans.
at the golf course.
at the tennis court.
at the concert hall.
at the stadium.
3. Vocabulary
Match the activity with the location.
___1. play golf a. at the bar

___2. play tennis b. at the arena
___3. see a movie c. at the course
___4. watch a hockey game d. at the restaurant
___5. watch a baseball game e. at the court
___6. listen to music f. at the theater
___7. eat dinner g. at the stadium
2
Everyday Dialogues
Weekend Plans
Bill: Hi Amy. Its Bill.

Amy: Hi Bill. ________________________________________________?
Bill: ___________________________. Im calling _________________
___________________________. Have you got any plans yet?
Amy: No, not yet. ____________________________________________?
Bill: _______________________________________________________
______________________________ on Saturday night?
Amy: ______________________________________________________.
I did that last weekend.
Bill: Well then, ______________________________________________
______________________________________________________?
Amy: _______________________________________ go to a movie.
Bill: Okay. __________________________________. ______________
______________________________________________________?
Amy: No. ___________________________________________________.
_______________________________________________________
Bill: Okay. __________________________________________________
Amy. Great. Ill talk to you then. Bye.
Bill: Bye.
3
Everyday Dialogues
Returning an Item
1. Dialogue Reading
pronunciation.
Clerk: Can I help you?
Customer: Yes. Id like to return this jacket.
Clerk: May I ask why youre returning it?
Customer: I bought it for my son, but its too small.
Clerk: Do you have your receipt?
Customer: Yes, here it is.
Clerk: Im sorry. This jacket was on sale. There are no Find New Expressions
refunds on sale items. You can exchange it for
something else or we can give you a credit note. Write down any useful or new expressions and words in
the fields below.
Customer: Do you have the jacket in a larger size?
Clerk: Let me check.... (a minute later) Im afraid New Words List

were all sold out.
Customer: Okay, Ill take a credit note. How long is it

good for?
Clerk: Its good for a year.
Customer: Okay. Ill come back next week and see if I

can find something else he might like.
2. Practice

Can I help you?

May I help you?
1
Everyday Dialogues
Returning an Item
Yes, Id like to return this jacket. May I ask why youre returning it?
Yes, I want to return this jacket. Can I ask why youre returning it?
this coat. Could I ask why youre returning it?
these pants. Is there something wrong with it?
I bought it for my son, but its too small. Its too small. Do you have your receipt?
my husband It doesnt fit. your bill
my daughter He didnt like the color. sales slip
my friend. She didnt like the style.
This jacket was on sale. There are no refunds on sale items.

This jacket was reduced. We dont give refunds if the items are on sale.
We dont give you your money back if the item is on sale.
Do you have the jacket in a larger size? Let me check. Im afraid were all sold out.
a smaller size. Let me see. Im sorry. Were all sold out.
in a different color. Let me look. Im sorry. We dont have any more.
How long is it good for? Its good for a year.

How long is it valid for? Its valid for a year.
How long can I use it? You have a year to use it.
When do I have to use it by?
3. Vocabulary
Match the words or expressions on the left with the correct meaning on the right.
___1. return a. available to buy

___2. receipt b. trade
___3. on sale c. give back
___4. check d. no more available to buy
___5. refund e. able to use
___6. exchange f. bill, proof of purchase
___7. credit note g. reduced price
___8. valid h. give back money
___9. for sale i. look for
___10. sold out j. paper stating a certain value of merchandise a
store owes you
2
Everyday Dialogues
Returning an Item
Clerk: _________________________________________________?
Customer: Yes. _____________________________________________ .
Clerk: _________________________________________why youre returning it?
Customer: I bought it for ______________________________________
_________________________________________________ .
Clerk: Do you have your __________________________________ ?
Customer: Yes, here it is.
Clerk.: Im sorry. This jacket was_____________________________.
____________________________________________. You can exchange it for
something else or we can give you a credit note.
Customer: Do you have the ____________________________________
_________________________________________________ ?
Clerk: _________________________________________________ .
(a minute later) _________________________________________________ .
Customer: Okay, Ill take a credit note. ___________________________
_________________________________________________?
Clerk: Its ______________________________ for a year.
Customer: Okay. Ill come back next week and see if I can find something else he
might like.
Work with a partner and write your own new dialogue using any phrases from
page 2. Then practice the dialogue and present it to your class.
3

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Everyday Dialogues

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Everyday Dialogues

The English School that takes you to the next level!

Ruth: Im out of sugar and flour. Im going to the

Anna: Uh, let me think. I need some bread.

Ruth: How much do you want?

Anna: Id like two loaves.

Ruth: Do you need anything else?

Anna: No. I think thats all. Do you want me to pay

Ruth: Bye. New Words List

Im out of sugar and flour. I need some bread.

I need some bread. How much do you want?

Match the quantity with the product.

Do you want me to pay you now?

Complete the dialogue below with appropriate expressions.

Ruth: _________________________________________________________________ sugar

5. Write your own dialogue

Andrea: Excuse me. Can you tell me how to get to the

Man on the street: No, Im sorry. I dont know. Im from

Andrea: Excuse me. Do you know where the post office

Andrea: Which side of the street is it on?

Second Man: Coming from this direction, itll be on your

Andrea: No. thats okay. Ive got it. Thanks a lot.

Second Man: Youre welcome.

Work with your partner. Role-play the dialogue, substituting

Can you tell me how to get to the post office?

How many blocks is that? Its about two or three blocks.

Complete the dialogue below with appropriate expressions.

Andrea: Excuse me. _________________________________ the post office?

Andrea: Excuse me. __________________________________ post office is?

Second Man: Coming from this direction, _______________________ _________side. Its

Andrea: No. Thats okay._________________________________. Thanks a lot.

5. Write your own dialogue

Customer: Wed like a table for four, please.

Hostess: Do you have a reservation?

Customer: No, we dont.

Hostess: Im afraid there will be about a ten or fifteen

Customer: Thats okay.

Hostess: Would you like smoking or non-smoking?

Customer: Non-smoking, please.

Hostess: Would you rather sit inside or on the patio?

Customer: The patio would be nice

Customer: Its Montague.

Hostess: Could you spell that please?

Customer: M O N T A G U E. Could we look at some

Hostess: Certainly. Here you are.

Customer: Thank you.

Work with your partner. Role-play the dialogue, substituting

Wed like a table for four, please.

Certainly. Here you are.

Complete the dialogue below with appropriate expressions.

Customer: _________________________________________________ for four.

5. Write your own dialogue

Dr. Barnes: Good morning, Mr. Perez. How are you

Mr. Perez: I have a bad sore throat.

Dr. Barnes: When did it start?

Mr. Perez: Three days ago.

Dr. Barnes: Do you have any other symptoms?

Mr. Perez: I have a slight fever.

Mr. Perez: Thank you, Doctor Barnes.

Work with your partner. Role-play the dialogue, substituting

How are you feeling today?

...continued on the next page

I have a bad sore throat. When did it start?

Youll probably start to feel better in a couple of days.

Second Man: Coming from this direction, _______________ _side. Its

Doctor: Good morning,, ________