Professional Documents
Culture Documents
L,2Ot7
January
SUBMISSION
BYELECTRONIC
MarleneH. Dortch,Secretary
FederalCommunications Commission
Officeof the Secretary
445 Lzth Street,5.W.,SuiteTW-A325
Washington, DC20554
DearMs.Dortch:
AlonzoBeyene
IndustryAssurance
Consulting,
lnc.
RegulatoryAnalyst
Enclosures
FCCEnforcement Bureau,TelecommunicationsConsumersDivision,
MS lzth Street,SW,Washington,DC20554
BestCopyand Printing,lnc.(viaemailfcc(@bcpiweb.com)
EB Docket06-36
Annual64.2009{e}
CPNICertification for Activitiesof Calendar
Year2015
Datefiled:Januarv1, 2017
Nameof TheCompany{s}covered bythiscertification:GlobalNode,Inc.
Form499 FilerlD:829045
Nameof signatory:Willv Mehu
Title of signatory:President
is an accompanying
Attachedto this certification statementexplaining howthe Company's
procedures ensurethat the companyis in compliancewith the requirements(including
those
mandating the adoptionof CPNIprocedures, training,recordkeeping,andsupervisoryreview)
setforth in section64.2001et seq.of the Commission's rules.
StatementexplainingCPNIprocedures
Attachments:Accompanying
Accompanying Statementon Company's Compliance with 47 C.F.R.
$ 64.2009,
"Safeguards
Networklnformation
requiredfor useof CustomerProprietary (CPNI)"andCompliance
with
et seq.of the Commission's
Section64.Z.OOL Rules.
A. Definitions
CPN)(Customer ProprietgrvNetwarkData)refersto datasuchascustomername,address,
contactdataaswell asquantity,technicalconfiguration, type,destination,andamountof use
of servicesubscribed to by the Company'scustomers, and made availableby the Company's
customers to the company,solelyby virtueof the customerrelationship
to the company.lt also
includesdatacontainedin customerbills,if applicable.
B. Useof CPNI
(1)TheCompanymay,if applicable, or permitaccess
use,disclose, to CPNIfor the purposeof
providingor marketingserviceofferingsamongthe categoriesof serviceli.e..loca.l,
gnd CMRSJ
interexchonqe, to whichthe customeralreadysubscribes from the Company,
withoutcustomerapproval.
(2) lt is the Company'spolicyto requirethat a recordbe maintainedof its own and its affiliates'
salesandmarketingcampaigns that usetheir customers'CPNI.TheCompanymaintainsa
recordof all instances whereCPNI was disclosed or provided
to otherthird-parties, or where
third-parties wereallowedto access suchCPNI.Therecordincludesa description of each
campaign, the specific
CPNIthat was usedin the campaign,and what products and services
were offeredas a part of the campaign.Suchrecordsare retainedfor a minimumof one year.
{3}TheCompanyhasestablished a mandatorysupervisory reviewprocessregarding
compliancewith CPNIrulesfor outboundmarketing. salespersonnel
lf applicable, mustobtain
supervisoryapprovalof any proposedoutboundmarketingrequestfor customerapproval.The
Company'spoliciesrequirethat recordspertaining
to suchcarriercompliancebe retainedfor a
minimum period of one year.
{3) IUotiJTcotion
ol AccauntChanges
TheCompany will notifycustomers immediately whenevera password, customerresponse to a
back-upmeansof authentication for lostor forgottenpasswords, onlineaccount,or addressof
recordis createdor changed. Thisnotificationis not requiredwhenthe customerinitiates
service,incfuding the selectionof a password at serviceinitiation.Thisnotificationmaybe
througha Company-originated voicemailor text message to the telephonenumberof record,
or by mailto the addressof record,andmustnot revealthe changeddataor be sentto the new
accountdata.
(4) BusinessCustomerExemption
TheCompanymaybinditselfcontractually to authentication regimesotherthanthose
describedin this SectionD for servicesit providesto its businesscustomersthat haveboth a
dedicatedaccountrepresentative anda contractthat specifically addressesthe Company's
protectionof CPNI.