Adam Maddison

07749 297892
adam.maddison.it@gmail.com
Flat 1, 10a Pound Tree Road, Southampton, SO14 1NA

Personal Statement

Employment History
Corporate Applications Sharepoint Specialist, Maritime Coastguard Agency, Southampton
(August 2014 Present)
Designed and created new Sharepoint sites and web-parts with customer input and specifications
while adhering to AGILE methodology.
Created a dedicated support process to allow users to raise development tasks and changes directly
with the Sharepoint team using an email-based workflow.
Researched and developed own skill set by requesting training or shadowing contracted developers
for applicable knowledge.
Designed, developed and oversaw the implementation of an automated site migration from
Sharepoint 365 to Sharepoint On-Premise within a secure network utilising Windows PowerShell.
Implemented several workflows to automate publishing and the approval process within a team site.
Made several extensive adjustments to existing workflows and web-parts using Sharepoint Designer.
Corporate Applications Web Specialist, Maritime Coastguard Agency, Southampton
(January 2013 August 2014)
Developed a specialist knowledge and skill set used for in-house bespoke systems
Answered and resolved any service requests from customers regarding issues with specialist
software or infrastructure
Managed and developed intranet web pages and organisational microsites
Liaised with additional departments to ensure the best outcome for the customer, requesting updated
software or new infrastructure when required
Made changes to and enhanced the pre-existing Structured Query Language (SQL) databases when
requested
Managed and oversaw backup and replication solutions for intranet websites, collaborating with 3 rd
parties if required
2nd Line Service Desk, Maritime Coastguard Agency, Southampton
(June 2012 January 2013)
Managed the 1st line members and assisted with the calls that they take from the customer base
Ensured a high level of call quality by interrogating individual calls and requesting additional
information is present
Assisted the Service Desk Manager with encouraging colleagues to develop and grow in their skill
sets
 Shared gained knowledge and information across the relevant teams to keep all members up to date

Education

Lincoln University
(September 2008 May 2011)

BSC Games Computing - 2nd Class Degree

Key Skills