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upgraded.
Guest came to the desk and informed that
she had a very dreadful night last night due Proper key cards were given to the guest.
to terrible noise and she is asking to have a Apologies were extended to the guest and
cabin change. updated invoice was give. Guests were very
much happy now.
Cabin 4121 FOC was offered to the guest
which guest accepted. Guest will move later
and will approach Guest Services.
Logged.
Further to AI Package query of Mr. Raybould,
Head Office confirmed that guests is entitled
for the said package its just knocked out as