Professional Documents
Culture Documents
I Nidhin PB hereby declare that the Internship report entitled Organization study with
guidance of Mr. Muneer TK., faculty of MBA department Department of Management Studies,
Palayad and external assistance by Mr. Babu Suresh Nath., New Mangaluru Port Trust,
Panambur ,Mangaluru
I also declare. that this Internship .work is towards. ,the partial fulfilment of the university
I have undergone a summer project of a period of one month. I further declare that this project is
based on the original study undertaken by me and has not been submitted for the award of any
Place:Palayad Nidhin PB
Date:
ACKNOWLEDGEMENT
This dissertation is the result of my honest effort along with the help rendered
guiding the project internship carried out by me and for her constant
I also express my gratitude to the external guide Mr. Babu Suresh Nath.,
carrying out the internship work. I also thank to all the teaching and non-
DMS Palayad, for their constant concern and support. Finally yet importantly, I
thank almighty God, My Parents, My Friends and all my well wishers who have
This project report was written by me and in my own words, except for
advised by her from time to time with regard to nature, unacceptability and
consequences of plagiarism.
TABLE OF CONTENTS
Chapter 1 Introduction...................................................................1
Chapter 6 Conclusion....................................................................58
Bibliography...................................................................................59
Chapter 1
1.1 INTRODUCTION
An internship is an opportunity offered by employer for a limited period of time. The project
work has been undertaken with an aim to study the organization at New Mangaluru Port Trust,
Panambur. This summer internship IS done during 3rd semester of MBA program by Kannur
University for 1 month under the external and internal guidance. The study involves gathering of
information pertaining to operations maintenance and other activities of the organization. This
internship helps us to bridge the gap between the academics and work process, along with an
opportunity to come up with new ideas. The knowledge and experience gained from the
internship will be useful for the future. The additional skills acquired will be helpful in
The topic chosen for the project is Organization study at NMPT, Mangaluru. For every worker
in the organization safety and his health is most important aspect and the organization is
responsible for providing the required provisions to the workers who are working in the
hazardous environment. Maintaining proper safety at work place and health of employees is a
Work place plays a central role in peoples life, since most workers spend at least eight hours a
day in the workplace, therefore, work environment should be safe and healthy. Yet this is not the
case for many workers. Every day workers all over the world are faced with a multitude of health
hazards. During the work hours, dock workers face lot of health problems and most of the time
1
they work dangerous work environment. Management should give importance to the health and
This study is for understanding the overall functioning in the organization and its various
The value of any research is in the method adopted, it is the different methods which are used in
research studies applying the theoretical subject to the study. Along with the graph and tables both
Primary data:
Secondary data
2
The author John B Minor and Mary Green Minor in the book Personnel and Industrial
Relations and Managerial Approach. In this book he has explained that the major feature of
feature is a provision for accident reports whereby companies can identify particular problems
done by safety training, publicity contests and control of the work environment, safety
inspections order and an improved safety environment. The later trends to be found where there is
a diversified safety program in process and considerable top management involvement in it.
The author P. Subba Rao in his book Personnel and Human Resource Management the author
has explained that every organization must put together and implement a safety policy. Since
large number of workers spend a great part of their time in an industries, their environment is not
usually prone to healthy life. Likewise, malnutrition, sanitary, psychological conditions and the
strains and stresses come under condition which-they live. The environment exposes them to
hazards. That is the reason why industrial health programs are introduced both for employers and
workers benefit. It reduces absenteeism, labour turnover, accidents and diseases. The other
benefits, which cannot be easily measured, include reduced spoilage, improved morale, increased
The author Rustom S Davar says that, irrespective of legal provisions, every progressive
management is concerned with the employees health and providing safety even as they are at
work. It is really the duty of the personnel department, or the personnel officer concerned, to
ensure that provisions in this regard are properly observed. Due to agreement with such
provisions, they are expected to promote good employee health and safety which would result in
better employee efficiency and productivity as well as enhance the employee morale and loyalty.
3
Mr.P. Tamilvanan Chairman of NMPT says, in safety manual book, in general safety aspects are
generally ignored by majority of Indian workers in spite of safety aids, instructions, memories of
accidents and dangerous occurrences residing in the minds of individual workers. They overlook
safety precautions and quite often come to grief. The situation can only be improved by
corrections and repeated reminders by supervisory staff. A safety manual like this Will definitely
help in bringing the need for safety and the way to achieve safety in particular situations as given.
The authors Herbert G Heneman 111, Donald P Schwab, John A, Fossum and Lee D Dyer say
that, safety activities in an organization are designed to reduce the occurrence of injury, illness
and death among employees. Prerequisites to achieving this as an ability to measure accidents and
identify their causes, particularly in the general sense of knowing what percentage of accidents
are due to unsafe conditions; significant here are safety standards created under the Health and
safety act.
Since the target group under learning constitutes a very large portion of employees, study
gathered.
Chapter 2
4
INDUSTRY PROFILE
2.1.1General introduction
History
system. According to the Ministry of Shipping, approximately 95 per cent of India's quantity by
trade and 70 per cent by value are made up through marine transport.
India has got 13 major and 200 non-major ports and Cargoes traffic, which is documented in
1,052 million metric tons (MMT) in 2015, and it is predicted to reach 1,758 MMT by 2017. The
Indian ports and shipping industry, very important role is played in supporting growth in the
countrys trade and commerce. The sixteenth largest marine country in the world is India, having
a shoreline of about 7,517 km. The Indian Government plays an significant role in sustaining the
ports sector. The Foreign Direct Investment (FDI) of up to 100 per cent under the usual route for
port and harbour construction and maintenance projects are permitted by Indian ports. It also
facilitates a 10-year tax holiday to enterprise that develops, maintains and operates the ports i.e.
The past
The ancient port of the Harappan culture refers to flourishing trade through sealine in 2000 BC,
according to historical references, reflecting the port related developments centuries ago. The
coast of India, with long history of maritime activities, has been listed along with several ancient
ports. The evidence for the existence lies in port related structures in the seashores. At Dwaraka,
5
Rupen Bandar, Porbandar and Sulthanpur and offshores have been revealed the existence of j
On the east coast during the Sangam age, in Tamilnadu, had been the ocean commerce for the
area. The ancient literature Akananuru of Sangam era also suggest us about existence of 20 to 25
ports in this region. In Ptolemy geographical accounts, the notion was further documented in
The French came to Masulipatnam, Pondicherry, Chandernagore and Surat to establish their
company in 1667. The EaSt India Company was established by the British in 1757; they fought
with French for seven years continuously and acquired the control over several ports.
The present
While the important ports were regarded as the gateways of the country, during post
independence came under the union government, other ports were moved into control of
They evolved news ideas time to time and introduced several measures to improve infrastructure
at the port, since the successive governments at the centre were fully aware of the facts that ports
The measures have helped the government to project as countrys growth and it helped the policy
makers to bring down their demand on the sectors to become an icon. India started witnessing the
entry of contaminated cargoes into the country in the early 19803. For handling containers from
ships Chennai port was the first port in India for having berth.
Major ports, which are in the control of union government, began awarding contracts to foreign
players to manage container terminals in their wharves. After globalization in early 1990, the
country opened up for investments. And it has helped the government to identify the market size
6
for the segment. And it also helped the major ports to bring capacity addition in the container
handling segments.
Meanwhile, non major ports, which are in the control of maritime boards and privates, have
expressed their role in increasing capacity in ocean ii'eight movement. A few of them have also
proved their role in handling multi cargo at their berths and challenged the supreme condition of
The future
Major as well as non major ports are working towards the same stream for economic
development of the country, the system is in critical condition where there is a need to remove or
The need for umbrella bodies is felt by the analysts where the issues and challenges related to the
port could be taken with the primary program of benefitting the stakeholders. If the share of water
in freight transport increases then it is undeniable fact that sustainable growth happens, clearing
the barriers like colonial rules and regulations and variation in tariffs and other charges in the port
sector is need.
Further, any setup where there will be a uniform in functioning of all the ports in the country on
tariff and other economic aspects, it will contribute to the economy and prosperity of India.
Till 2013 Indian shipping industries has maintain a negative outlook by receiving low ratings.
Capacity over flow brought by the low level of international trade and additions are expected to
keep rates closed across the chief segments of dry bulk, tankers and container carriers in 2013.
Due to high capacity adding dry bulk rates will keep on to be impacting in 2013, In US demand
as well as in industrial activity in growing nations including China, container and tanker charge
may exhibit greater steadiness around the current low levels determined by relative stability.
7
As they would be faced with high fuel costs on one hand and subdued revenue in others, the
operating margins of shipping companies globally would carry on to be under pressure in 2013.
Bunker fuel prices would remain high comparing with crude prices.
Chapter 3
COMPANY PROFILE
8
3.1 COMPANY PROFILE
3.1.1 General
The new Mangaluru port is all weather port situated at Panambur, Mangaluru ( Kamataka state in
south India) on the west coast of India, 170 miles South of Marmagoa and 191 miles North of
Cochin Port. The MangaluruHarbor Project was started i8n 1962 and in 1974 May first stage
growth was done. Old Mangaluru port which has his history of . its own is located 9 kilo meters
south. Due to technical problem in expansion, the old port was unable to match the growing
demand of modernized shippers and the necessity of new port was felt and was established. The
New Mangaluru deep sea all weather port conceived designed and was executed by Indian
Engineers and was confirmed as the 9th major port of the country on May 4th 1974 and was
The government of India centrally administered both the project and port till 31St March 1980.
The port board was set up under the Major Port Trust Act 1963 in April 1980, and was inaugurate
by the minister for shipping and transport, A.P Shanna on 31St March, 1980. Since then NMPT
port has been performing as the 10th major port trust and has included along with other Major
From 1 April 1980 the requirements of the major port trust act 1963 were applied to NMPT. To
provide the needs of the shippers, the port has been functioning as a means for the
economicdevelopment of this region. During the beginning period the port has grown from the
level of conduct lakhs tones of traffic to 39.40 million tones handled during 2013-2014.
9
There is quick access to southern, south-westem and konkan railways 0 Documentation
system is easy
System is totally computerized
The road network inside the port is fully concretized
There is no shortage of gangs
They are specialized in handling all type of cargo
General cargo berth/ deep draii liquid
Calling of feeder regularly/ mainline container vessels
The harbor mobile cranes with 105 T capacity is operated by private parties
The container freight station is near to the port
Modern cruise lounge is built
The port operations are entirely covered under CCTV.
All the civil maintenance work related to port operations are maintained by this department and
execute revenue and capital works related to infrastructure development and management of
estate. This department is in charge of maintenance of dredging and its capital. The chief engineer
is one of the principal officers of NMPT and also head of the department. All the civil activities
are coordinated by the chief engineer. He is in charge for planned and non planned works and he
Traffic Department
This department handles all cargo handling activities. It takes care of registered cargo handling
workers, marketing function and management service division. Under this department the
receipt and delivery Operations, warehouse storage operations and railway operations.
10
Some commercial functions like generating and furnishing data for cargo related charges
like weighing charges, demurrage, wharf age equipment related charges as well as
documentation aspects
The Traffic manager exercises overall control the over the traffic department.
Marine Department
Administration Department
management, public relations, all personnel matters of ministerial staff and officers, training,
different courts and maintaining harmonious industrial relations are looked after by this
department.
Finance Department
The main functions of the finance department are general accounting, revenue collecting; advice
to the chief executive regarding financial matters along with establishment costs analysis,
budgeting and auditing. The Finance Advisors and Chief Officers (FA&CAO) have overall
control over the finance department and advice the Chairman and Deputy Chairman regarding the
port finance. The financial concurrence for the entire proposal is given by FA&CAO and
11
Mechanical Engineering Department
electronically and mechanical equipments of the port. The wharf cranes, mobile cranes, weigh
brides; fork lift trucks, diesel generators and other equipments are regularly maintained and
serviced to offer round the clock service to the port users. The central store division procures
various spares and consumables on timely basis. All vehicles of the port are serviced and repaired
Medical Department
All types of medical facilities and treatment are provided to the port employees including
cargohandling workers. The services offered by this department are; Port health care services, The
services like ambulance van facilities available in port trust hospital which is included as round a
clock medical service, First aid services are provided in wharfs and workshop areas.
3.1.2 VISION
3.1.3 MISSION
To become one of the leading liquid and Multi-cargo Port in India by adopting the state of the art
technology infrastructure and cargo handling, complying environmental, social, safety and
security standards.
12
Commitment in providing safe and cost effective services related to seaport facilities at NMPT,
meeting statutory and regulatory requirements. Striving for protection of environment, provide
excellent service and enhancement of customer satisfaction through the use of an effective quality
New Mangaluru Port handles diversified cargoes for export and import through containers.
Business initiative made by port is responsible for the upward trend in container traffic.
The port has provided all infrastructure facilities like container freight stations, paved stack yards,
heavy duty cranes, reach stackers and reefer plug points for smooth movement and facilitation of
Imports:
Crude Oil
Liquefied Petroleum Gas (LPG)
Polymerase (P.O.L)
Edible Oil
Phosphoric Acid
Liquefied Ammonia
Chemicals
Fertilizers
Wheat
Fertilizer Raw materials
Cement
Limestone
Coal
Bent powder
Iron powder
Iron ore pellets
Timber
Sugar
Exports:
13
Iron ore pellets and fines
MRPL Products
Granite stone
Manganese ore
Chrome ore
Maize
Coffee
Reefer cargo
Molasses
The cargo handling in NMPT can be roughly divided into two groups, dry and bulk liquids. Bulk
liquids are mainly handled at the POL jetties which are located at the south west side of the port,
and dry bulk is handled at the North east side of the port. The exact distribution of commodities is
not presented in the administrative reports and was obtained during the discussion with the
NMPT. New Mangaluru Port Trust has handled more cargo in the year of 20132014 financial
year. The highlight in cargo handling came when NMPT emerged as the largest LPG handling
port among major ports in country. The port achieved the traffic record of 37.07 million tons
In utilizing the powers listed under section 49 of the major port trust Act, 1963, the tariff
Authority for major ports hereby approves the proposal of New Mangaluru Port Trust for lease of
Bunkering facilities
Bunkering in the port is possible but only for the bunkering of barges. There is no proper idea that
the ship will berth at dedicated bunkering jetties in the port. Ships should be moved along the
quay wall during the loading and discharging of the ships. The new POL/ crude jetty at the
14
location of the present virtual jetty, berth 13 can be designed in such a way that both tankers and
16 berths
Draught up to 14 meters
Total capacity76.77 million metric tons per annum
Storage capacity
Covered : 55,0003q meters
Open: 1,60,0003q meters
Liquid: 2,00,000 sq meters
Land area: 2,032 acres
Waterfront: 320 acres
3.1.8 COMPETITORS
India has a coastline on both sides of 7516.6 kilometers, form one of the biggest peninsulas in the
world. It is serviced by 13 major ports, 187 notify minor and in-between ports. Indian government
has a central structure, and according to its constitution, maritime transport is to be administered
by both the central as well as state government. While the central governments shipping ministry
takes care of the major ports, the minor and intermediate ports administered by the related
departments or ministries in the nine coastal states West Bengal, Oddissa, AP, Tamil Nadu,
Kerala, Kamataka, Goa, Maharastra and Gujarat. Several of these 187 minor and intermediary
ports have been identified by the particular governments to be developed, in a point manner, a
State Ports
Karwar Port
The busiest port in the state is Karwar port. Karwar, a state owned port, exports 40,000 tonnes of
iron ore in financial year. Karwar port is well connected with both railway and road way
15
networking. The national highway 17, connecting Cochin and Mumbai, passes through Karwar
and the Konkan Railway line connecting Mangaluru and Mumbai also provides a stop at Karwar.
Major Ports
Chennai Port
Chennai port, which is the third oldest port among the 12 major ports, is an rising hub port in the
East Coast of India. This gateway port for all cargo has covered 128 years of glorious service to
the nations maritime trading. It was formerly known as Madras Port. Initially it was built in
1861, but the storm of 1868 and 1872 made them inoperative. So an artificial harbour was built
and the operations were initiated in 1881. The Chennai ports shares of Iron ore export from India
is 12 percent. It has operated and maintained 6, 10 57,000 tons of cargoes from April 2009 to
March 2010. In 1983, the port herald the countrys first dedicated container terminal facility.
Having the capabilities of handling fourth generation vessels, the terminal is ranked in the top 100
container ports in the world. Sri Atulya Misra is the present chairman of the port.
Tuticorin Port
The Tuticorin port which is situated on the east coast of state of Tamil Nadu was declared as a
major port in July, 1974. After Independence, the minor port of Tuticorin witnessed a prosperous
trade and handled a variety of cargo meant for the neighboring countries of Sri Lanka, Maldives
etc weather major port were merged on 1St April 1979 and the Tuiticorin Port Trust was
constituted. Two operational zones which are zone A comprising the new major port zone B are
representing the old anchor port. Tuiticorin is the only port in Sothern India to offer a direct
weekly container service to United State of America. It has maintained 2, 37, 87, 000 tons of
16
Kolkata Port
The oldest major port in country is Kolkata. There is riverside port with two dock one is Kolkata
dock at Kolkata with the oil wharves at Bajbaj and deep water dock at Haldia dock. The port
remains one of the developing, leading and most promising ports in India. it has a hinterland
which is vast and it is of almost half of the Indian states and two neighbouring countries, like
Himalayan kingdoms of Nepal and Bhutan. It handles 4, 62, 95000 tons of cargoes from April
Cochin Port
T o peninsular India port Cochin is the fastest developing maritime gateway. It is an artificial
island dug inside the backwaters which is situated on the Willingdon Island. It was established in
1926, it was formed naturally by floods of Periyar, which harmed the Muzuris port, which is one
of the great port of very old world. Cochin is the closest to the international east shipping routes
amongst all major ports. This geo strategic site gives it a distinct benefit over other ports. It
handled 1, 74, 29000 tons of cargo during April 2009 to 2010. Sri Paul Antony is the present
Mormugoa Port
It is the oldest port in from centuries with modern infrastructural facility on west coast of India
and one of the natural harbors in the world. The port was declared as major port on December
1963. It is the iron exports port in India with a yearly income of approximately 26.74 million tons
of iron ore which came into existence officially in 1888. The port has organized work culture and
excellent infrastructure developed. It has deep drait channel with 14.4 meters depth gives
permission for entering of large vessels into the harbor. It has maintained 4, 88, 47,000 tons of
cargo from April 2009 to March 2010. The chairman of Mormugoa port is Sri I Jeyakumar.
17
Jawaharlal Nehru Port
This port is name after the Indian Prime Minister Jawaharlal Nehru. To become an expert in
international container handling port in India, the port was built in the mid of 803 and made to
order on 26th may 1989 and is an excellent international port has emerged as efficient modern
port in this region. The development project taken is, providing over all pilot age to all ocean
Vessel of the port. It has maintained 65 percent of Indias sea traffic. Sri N N Kumar is the present
Mumbai Port
Mumbai port was established in '26th June, 1873 as Bombay port trust with 135 years of
prominent service to the nation. It is the 2mi oldest port in India after Kolkata and is natural deep
water port. Today, Mumbai port is a multipurpose port maintaining all types of cargo, liquid bulk,
dry bulk, break bulk and containers. The port provides all services in house with its skilled and
experienced work force. Mumbai port handles about 11 percent of the total sea-borne traffic all
over India. It has three together with these wet docks along with 63 anchorage points. During
apri12009 to march 2010 it has handled 5, 45, 43000 tons of cargo. The chairman of the Mumbai
Paradip Port
Paradip is one of the major ports of India working in the eastern and central part of India. It is
situated 210 miles from south of Kolkata and 260 miles north and it is the only major port in
Orissa. Late chief minister of Orissa was the founder person of Paradip port, 1962. the
government of India later took over the management of the port from government of Orissa in
1965 and declared it as the eighth major port of India, making it as first major port of east of
independent India. Sri Movva Tirumala Krishna Babu is the chairman of Paradip port.
18
Vishakhapatnam Port
It is country's one of the largest port and is home to eastern navy command of Indian navy. It has
supplied 6, 55, 01, 000 tons of cargo from April 2009 to March 2010. It is one among the busy
working ports in India and it has similarities with the Durban ports of Africa, because of the
surrounded by a hill in the southern side of the port. This port is a natural Harbor; it was opened
to commercial shipping on 7th of October 1933. It has grown up today into a multi commodity
NMPT has a number of strength and weak points in terms of its position in Indian and
international port facility and service markets. Along with that anther it face a number of 7
Strength
The port of New Mangaluru is ideally positioned to the logistics service industry and its
destined for the state of Kamataka and partly for Kerala. The hinterland consists of
population and a variety of industries such as the garment producing industry, mineral ore
production, thermal power plants, electronic equipment and consumer goods like coffee
volume of containers for both the imports and exports. The distance by road or rail for
neighbouring ports is 250kms or more, which supports shippers of goods to choose New
operated except on three national holidays. And however shipping activities are carried
19
out during these three national holidays also. These provide facilities for all types of
Weakness
The marine infrastructure is designed to allow ships of max length over all 245 In. this
shows ship over dead weight tonnage 100,000 cannot be handled in this port due to
high turnaround time for ships. This creates high cost of transport to shippers of goods.
To deploy the ports dock labour existing terminal is required only to cargo handling
operations. This restricts NMPT to enter into contracts with private operators that manage
NMPT terminal with their own labour force and labour cost compared to that in minor/
private Indian ports that are at the liberty to employ and manage labour.
Opportunities
NMPT has lots of opportunities to increase its output and improve its functioning. Some
private customers show interest in developing berths and jetties and the time for public
partnership deals.
The high volume of cargo creates a base of income to NMPT and will result in sound
operating profits. This automatically implies that funds are available in future for
of cargo handling.
The participating in the special purpose vehicle established to develop the Mangaluru's
Special. Economic Zone creates mrther opportunity to proceed with the activities that
benefit from tax incentives. Apart from the involvement of NMP, the SEZ will generate
additional cargo flows from the nearby industrial and trading activities.
20
Threats
NMPT faces the structure of ever disturbing handicap of being, a public controlled
enterprise. Many regulations limit the management become independent. and professional
organization, such as labour laws, HR routines and the labour conditions of the market.
Further the international vessel size improvement will create additional financial burden
NMPT has a number of plans to deve10p every aspect to satisfy customer's needs.
Development of port based SEZ: The port is supposed to join SPV of Mangaluru SEZ' a
company floated by GOK and MPRPL-ONGC and KIADB by leasing required land for
port facilities for the projects going on under SEZ area. The ministry has approved in-
principle participation in special purpose vehicle formed for Mangaluru SEZ zone at new
Mangaluru Port. The port is proposed to invest 11.5 crores i.e. 12% of the equity in SPV
of MSEZL. The draft of the NMPT in SEZ is being finalized in consultation with MSEZ.
Construction of a new multipurpose general cargo berth for handling general cargo and
containers
Development of LNG terminal at NMPT
Development of coal handling facilities for captive user
SPM for POL
Mechanization of iron ore handling
Western dock arm
Development of bunkering facilities
Deepening of the harbour
Increased railwav siding and facilities
Outer harbour development
21
3.1.11 FINANCIAL STATEMENT
22
Interpretation
The above table shows the balance sheet of New Mangaluru Port Trust for the year 2014 and
2015. In the year 2014 the total asset and liability was Rs 31,31,80,93,295 and in the year 2015
was Rs 34,06,10,81,656. So the total amount of balance sheet in the year 2015 has been increased
comparing to 2014.
23
Chapter 4
Minister of surface transport is the supreme head representing central government for NMPT. The
overall responsibility for efficient management and operation of major ports vests in central
government followed by board of trustees with strength of 17 members. Major ports are
autonomous bodies run by the board of tmstees, constituted under the major ports act 1963. The
trustees, appointed on these boards by the central government, representatives, interests and
Board of Trustees
Chairman
Dy. Chairman
Traffic department administrates management service division of the port.. Its functions include
preparing presentation as a part of business development to highlight the achievements of the port
to various port users, trade, and shippers. Besides, this division prepares review reports on various
operational parameters and monitor the port operation to reduce time of the vessels called at the
The department maintains and operates all civil maintains work related to port operation and
execute revenue and capital works related to infrastructure development of estate. The department
is also in charge of capital and maintenance dredging. The Civil Engineer is the head of the
department and he is one of the principle officers of NMPT. He is possible for all the civil
engineering activities of NMPT. He is also required to visualize future needs of the port. Civil
engineer is the engineer in charge for entire plan and non-plan works. The maintenances and
execution of all civil engineering works come under supervision of civil engineer.
Main functions and responsibilities of Civil Engineering Department are construction and
accommodations in the Port area and the Management of Port estate. Dredging is also carried out
by Civil Engineering Department. The Water supply both for wharf and quarters of NMPT is
25
under the Civil Engineering Department. The planning and development project in future
ADMINISTRATIVE DEPARTMENT
legal, welfare, labour, public, industrial relation are under control of this department. The onsite
training programming through the National Institution of Port Management (NIPM) and Indian
Institute of Port Management (11PM) to officers and employees are arranged by port and
managed by administration. The secretary exercises the overall control over the administrative
department.
The Administration Department looks after the general administration, human resources
development and management in New Mangalore Port, conducting board meetings, Public
Relation, all personnel matters of Ministerial Staff and officers, training, co-ordination,
MECHANICAL DEPARTMENT
The maintenance and operation of all mechanical equipments, installation of cargo handling
equipments, staff cars, electrical installation Port, workshop, and central stores are some of the
functions of this department. The chief mechanical engineer is the head of the department.
maintenance and disposal of mechanical and electrical equipments of the Port. The wharf cranes,
mobile cranes, Fork Lift Trucks, Weigh Bridges, Diesel generator and other equipments are
26
regularly serviced and maintained to offer round the clock service to the port users. Besides, the
central stores division procures various spares and consumables from time to time on need basis.
Also, the unserviceable and condemned machinery, machinery parts, vehicles and other related
scrap are disposed off through central stores. All Port vehicles are serviced and repaired
MEDICAL DEPARTMENT
trust hospital.
Providing first aid facilities in wharf, work shop etc...
The Port Trust Hospital is extending medical facilities not only to the Port employees/dock
workers and their families but also to the CISF, Resident Audit Office Staff and their families,
Pensioner and also Coast Guard, Radio Wind Observatory, Customs on payment basis and also
extending emergency treatment for outsiders. Some of the major/minor surgeries are being carried
FINANCE DEPARTMENT
The important functions of the financial department are general accounting revenue collections
and establishment cost analysis, budgeting, auditing and achieve the chief executive regarding
financial matters. The electronic data processing unit also function under this department.
The financial advisor and chief account officer exercises overall control over the finance
department and advice the chairperson and deputy chairperson regarding the port finance. He is
also the member of tender committee in the respect of tender costing more than rupees live
27
Lakhs. The finance advisor and chief account officer give financial concurrence to the entire
proposal and the proposals that yet to be placed before the board of trustees. Presentation of the
annual budget estimate/received estimate for the current year and annual accounts for the
preceding year is same of responsibility of finance officer and chief account officer.
establishment, contractual payments, cost analysis, budgeting, auditing and advising to the Chief
Executives regarding financial matters. EDP unit is also functioning under this department.
MARINE DEPARTMENT
Supply of fresh water to the vessels maintains tugs and all floating crafts in a good condition for
service. The deputy conservator exercises the overall control over the marine department. He is
held responsible for crisis management, vessel related charges such as port dues, pilot age etc.
The main functions of Marine Department are general conservancy and waterfront operations
pertaining to Pilotage of ships of this Port and ensure safety and look after fire fighting
arrangements, providing tugs and pilots for piloting vessels, maintain tugs and all floating crafts
in a good condition for service. Deputy Conservator is also responsible for crisis management,
TRAFFIC DEPARTNIENT
The department administrates all cargo handling operation. The departments take care of the
marketing functions. The management service division, registered cargo handling workers,
administrative wing, and dock safety units are working under this department.
28
Planning for cargo handling, unloading operation of the ships, transit operation. Receipt
charges, like wharf age, equipment related charges, weighting charges, demurrage as well
as documentation aspects
The traffic manager exercises the overall control over the traffic department.
The main functions of Traffic Department are planning for the vessels to be Berthed and the
vessel movements. Planning for cargo / loading / unloading, operation of ship, transit operation,
receipt and delivery operation, yard / warehouse storage operation, railway operations for the
movement of cargoes. Some of the commercial functions of Traffic Department are generating
and furnishing data for collecting cargo related charges like wharfage, equipment related charges,
rental charges, weighment charges, demurrage as well as documentation aspects. The department
takes care of marketing functions, Management Services, Dock Safety units are working under
VIGILANCE DEPARTMENT
Chief vigilance Officeheads vigilance department of the port. The vigilance department has
taken up important role in system improvement which has ranked in quality improvement in civil/
A close monitoring is maintained by the Chief Vigilance Officer of the Port Trust on the various
activities of the Port where corrupt practices are likely to be committed by the employees. All
complaints received by the Vigilance are promptly and properly investigated and action taken as
per rule. Port users / employees can submit complaints regarding misuse of Port fund or
corruption to the Chief Vigilance Officer. Vigilance Department is also closely involved in system
29
4.3.1 Importance of employees health and safety
The area under discussion of safety and accident prevention is of significant distress to managers
for several reasons. For one thing the information regarding work related accidents are rather
overwhelming. The National Safety Council reports, for example, that for a latest year there are
over 14000 deaths and almost 250 million injuries resulting from accidents at work. Many safety
experts feel that these numbers critically underestimate the actual number of injuries. The US
Public Health Service, for the similar period, gives information about almost 850 million injuries
and even this last figure doesnt include injuries that didnt restrict the injured persons activities
for which he expected no medical notice. They dont reflect the human suffering incurred by the
injured workers and their families. They dont reflect the economic costs incur by these working
class employers costs for things like time off, insurance and medical payments. Nor do they
reflect the legal implication of the problem like the managers who were sue or imprisoned for
4.3.2 Health
An important function of human resource management is to choose the employees and to provide
them healthy working conditions so that their efficiency and productivity can be increased and
maintained and also the problems of absenteeism and turnover can be minimized.
According to the joint ILOWHO Committee on Organizational Health Industrial health is:
a) The prevention and maintenance of physical, mental and social well being of workers in
all occupation.
b) Protection of workers in their employment from risk resulting from factors unfavorable
to health.
c) Prevention among workers of ill health caused by the working condition
d) Placing and maintenance of the worker in a occupational environment adapted to this
30
4.3.3 Industrial health is required
turnover.
5. Promote and maintain the highest level of physical, mental and social well being of
worker.
1. Health hazards
2. Health risks.
Health hazards
Health hazards are condition which may cause diseases to the workers. According to Ronald
Blake these hazards may be classified into chemical, biological, environment and psychological
a) Chemical hazards: chemical hazards produced from certain chemicals and gases such as
Carbon monoxide, carbon dioxide, nitrogen oxide, sulphuric oxide, hydrocarbon, ozone
and various acids. These chemicals and gases may also affect skin or internal parts of the
etc. which cause various diseases. Besides, dietary deficiencies, excessive drinking,
vibration and improper atmospheric conditions. Radiation is caused by the use of x-rays or
radioactive isotopes. Excessive radiation causes redness of eyes, genetic disorders, cancer
and sterility. Excessive noise is another source of diseases such as temporary or permanent
deafness, nervousness etc. excessive vibration may cause nerve injury, inflammation of
31
tissues of joints etc. inappropriate atmosphere conditions are caused by inappropriate
light, ventilation, temperature, cleanliness and dusty environment. These may result into a
number of diseases such as poor eye sight, headache, heat strokes, heat cramps etc.
d) Psychological hazards: psychological hazards are in the form of stress and anxiety
affecting conditions. While many improper physical conditions existing at the work place
may produce stress and anxiety, there may be many stress generating psychological
factors such as fear of loss of job, denied opportunities for promotion, poor supervision,
poor peer relationship, various organizational practices not conductive to employees etc.
these conditions may cause stress afar from the tolerance limit of the employees and they
These are the results of physical conditions and presence of industrial poisonous and non-
poisonous gases and dust in the atmosphere adjoining the workplace. In the process of convert
raw materials into finished products, some elements enter the human body in such quantity that
causes danger to the health. For example, in thermometer manufacturing process, workers health
is affected badly because of the long and continued inhalation of mercury vapors.
Various statutory provisions concerning industrial health have been made in chapter 111 sections
1. Cleanliness (sec 11): every factory should be kept clean and free from effluvia from
arising any drain, privy or other nuisance. Building should be white washed at least once
32
2. Disposal of wastes and effluents from factories (sec 12): proper arrangements should be
air, and temperature should be maintained by building walls and roofs of such materials as
would keep it within reasonable limits. High temperature may be controlled by white
washing, spraying and insulating the factory premises and by screening outside walls,
reduce, the inhalation and accumulation of dust and fumes. Exhausting appliances should
humidification. It may also make rules regulating the methods used for artificially
increasing the humidity of the air. It may further make rules prescribing methods to be
adopted for securing proper ventilation and cooling of the air in the workrooms.
7. Overcrowding (sec 16): no room should be overcrowded. There should be at least 500 cu
available for the employees throughout the year, particularly during the hot summer
months.
9. Urinals and latrines (sec 19): adequate urinals and latrines should be separately provided
spittoons in convenient places and they shall be maintained in a clean and hygienic
condition.
11. First aid appliances: there should be an adequate number of boxes containing first aid
materials, qualified personnel to administer first aid, and an ambulance or at least a room
33
4.4. Safety
A large number of industrial incidents occur every year resulting in diseases and injuries, fatal
and non fatal. The direct consequence of accident is loss of man hours, demoralization of
expenditures. As a legal matter, safety implies a state of relative security from accidental injury or
1. Self safety: Safety is primarily the responsibility of the management. However, all
employees are responsible for their safety in their own interest. Employees should take
care of all safety precautions, procedure, safety clothings articles and appliances.
34
2. General safety: Employees should not unnecessarily fiddle with machines, unless they are
trained in it. Workplace should kept clean and free from obstacles, pits, holes, sumps,
spilled oil, tools and fixtures etc. employees should take advice of their supervisor to .
maintenance of the machines. It should take proper safety measures while operating,
a) The organization must decide the level of protection, it will offer to its employees.
Various organizations can be categorized into two groups so far as the level of safety
measures is concerned.
b) The organization must decide whether it will adopt a proactive or reactive approach in
extent to which the workers or their representation will be involved in the process.
machine.
b) Material handling equipments: hazards and risk free procedure and practices should be
35
c) Plant maintenance: adequate, periodic and planned maintenance of plant, machinery and
3. Safety training: Safety training should be organized by the organization to develop safety
awareness and habits in the employees. Two types of objectives associated with safety training:
a) Among employees and build up favorable attitudes in them towards safety to develop
4. Safety administration: Safety administration involves those activities through which safety
responsible for making effective use of those measures. From the management side, safety
officer should involve. Labor unions can also participate in safety programs by motivating
accidents is known, their causes are analyzed and adequate precautions are taken in the
observe safety in the organization. Such activities include putting posters, screening films,
safety weeks and safety awards. Safety posters with poignant and penetrating slogans may
36
5. Government support: To extent support to safety related activities the government of India the
national safety council was established in 1966. The principle job of this council is to promote
safety consciousness at the plant level and conduct safety programs. The national safety day is
The factories act 1948 puts emphasis on the following safety measures:
1. Fencing of dagerous machinery (sec 21): in every factory the dangerous or hazardous
while in motion, specially trained workers wearing tight clothes be sent. Such a worker
should not be allowed to handle belts of machines in motion without proper precautions
women and women and young children should be prohibited from handling such
dangerous machines.
3. Employment of young persons (sec23): Young person is not allowed to work on
dangerous machines unless he is hilly instructed about the possible dangers and
mechanical appliances shall be provided and maintained which is used to move driving
belt to and fro, fast and loose pulleys. They are not allowed to rest or ride upon the
shafting motion.
5. Self acting motion (sec 25): no traversing part of a self acting machine in any factory and
no material carried there on shall be allowed to turn on its outward or inwards from any
37
6. Casing of new machinery (sec 26): All machinery, driven by power and install after 1-4-
1949, must be encased or effectively guarded to eliminate danger to those working in the
factory.
7. Employment of women, children near cotton work (see 27): No women and child shall b
employed in any part of a factory for pressing cotton in which it extend to a specified
height, women and children may be employed on the side of the divider where the feed
end is situated.
8. Hoists and lifts (sec 28): In every factory hoists and lifts shall be made up of a good
mechanical construction, strong material and adequate strength and shall be properly .
used in every factory should be of sound construction, good material and strong enough
showing the maximum working speed of the machine shall be attached near it. Steps
should be taken to see that the safe working speed is not exceeded.
11. Pressure plant (sec 31): If factory Operations are carried out with a pressure above the
atmospheric pressure, proper measures shall be taken to see that the safe working
provided if necessary.
13. Fits, sumps and openings in floors (sec 33): Every pit, tank, sump, fixed vessel, opening
in the ground or in the floor which is a source of danger, shall be either properly fenced
14. Excessive or over weights (sec 34): No workers shall be employed in any factory to lift,
carry or more any load which is so heavy that will cause a possible injury.
15. Protection for eyes (see 35): Effective screens or suitable goggles are given to workers
the room or place which contains dangerous gases, fumes, vapor and dust etc.
38
17. Precautions regarding to portable electrical light (sec 36A): Portable electrical devices
should not be permitted for use inside any chamber, tank, pits and other provided space in
manufacturing process produces dust, gases, fumes or vapors which are likely to explode
in ignition.
19. Precaution in case of fire (sec 38): All practical measures shall be taken to prevent
outrage of fire and its spread, internally as well as externally and to provide and maintain
machinery whether it is dangerous to the workers and taking measures which are
required.
22. Maintenance of building and machinery (sec 40): till the particular spoilt machinery is not
The occupational safety and health are basically and essentially management functions. All
employees must be willing to accept individual and collective responsibilities in order to achieve
this objective.
Training
Comprehensive training inputs regarding safety and personal hygiene will be given at all
levels.
39
All employees are informed about the risks and limitations of the equipment and
1. The system of safety emphasis on the individual is stressed to examine his activities.
2. The individual workers have to interact with the machinery and the man machine interface
40
Educational Qualification
60
50
40
Series 1
30
20
10
0
Illiterate Primary Secondary PUC Graduation
Interpretation:
In the following graph, 26% of workers completed primary education, 60% of workers completed
secondary education, 10% of them have completed PUC and 4% of the respondents are graduates.
41
Experience of the respondents
80
70
60
50
40
30
20
10
0
15-20 21-30 31-40 40 and above
Interpretation:
In the above graph the workers with experience of 21-30 years are 36%, workers with 31-40
Years of 6Xpen'ence are 8000 and more than 40 years are only 4%. So the experienced workers
Location
NMPT is modern all weather port situated at panambur , Mangalore (Kamataka) on the
west coast of India, 170 nautical miles south of Marmugoa and 1991 nautical miles north of
cochin port.
42
On the map
Latitude 1212"46.6"north
Longitude 7448"27.56"east
Annual rainfall about 3450mm
Port area
WELFARE MEASURE
Rs 175/per month
100 units free electricity per month to class III&IV employees residing in the port staff
quarters
Rest rooms for women employees.
N.M.P.T COLONY
43
NMPT has constructed 941 residential units in the colony viz. 705 units for NMPT staff, 100
units for RCHW, and 136 units for CISF personnel. Out of 705 quarters, 282 NMPT employees,
89 RCHW employees and 82 CISF personnel were residing in the NMPT quarters. The overall
108 units have allotted to the staff of other department like police, resident audit office. NMPT
School, MESCOM, coast guard, MMD, southern, apprentice trainees etc., who have been
Besides these family quarters, there is women hostel building with 10 rooms. Ground floor of
said hostel has been now allotted to plant quarantine station and rooms in iirst floor been allotted
to the Para-medical staff there is a separate building for Bachelor accommodation with 23 rooms.
In the colony amenities like auditorium, gymkhana, outdoor stadium, recreation club, hospital,
market complex, children's park, school, cable TV network etc., were been provided. The
reservation to ST /SC in the, manner of allotment of staff quarters is follows as per government
instruction and the required percentage of 10% in type 'A' and 'B' 5% in 'C' and 'D' is maintained.
EDUCATION
The port is running an English medium school up to 10th standard and a Kannada medium high
school. Children of the port employees and dockworkers are educated in these schools. The
schools are being run through New Mangalore port Education Society. The port had incurred
expenditure of Rs 1,45,00,000/on the schools during the year 2013-14. Besides, there is also a
Kannada medium higher primary school up to seventh standard run by the staff colony. The port
hired buses on contract basis for transportation of children to school and back at subsidized rates.
Besides, one 30 sated departmental mini bus is also used to transport the schoolchildren. T 0
encourage education, to port trust is sanctioning stationery allowances to all the children of port
44
employees ranging Rs300/to 1500/-and merit scholarship to the meritorious students ranging
from Rs 600/to 2000/. Apart from this scheme, children education allowance is being paid at
maximum limit of Rs 15,000/per child for academic year and maximum for two children as
CANTEEN FACILITY
NMPT has provide canteen facilities to its employees and provided various concessions to the co-
op canteens including 100% subsidy for payment of salary of canteen staff. The following two
canteens run by the co-op canteen are cantering for the employees in this port trust.
MEDICAL FACILITY
The port trust hospital is extending medical facilities not only caters to the medical needs of the
port trust employees and their family members, cargo handling workers and their families, CISF
personnel's and their families but also to the other employees of the central government
establishment like central school, coastguard, radio wind observatory and customs etc on payment
basis. Medical facility is also extended to the contractor, labourers of various agencies operating
within the port area on nominal payment rates. The port also treats road accidents occurring on
45
The port trust hospital, a 50 bedded hospital Operation with 22 beds not only caters to the medical
needs of the port trust employees and their dept, dockworker and their family members. The
family medical record books containing photography of family members introduced in the port
trust hospital to facilities the extension of the medical facilities to entitled members. Two first aid
centres are provided for emergency treatment, i.e., one at wharf and another at additional berth.
All types of medical treatment are provided to the employees of the port trust for inpatient
treatment. For several kinds of illness and where facilities are not available in the port trust
hospital, the cases are referred to private / government hospital such as KMC manipal , Athena
hospital, unity hospital, Apollo hospital Chennai, Madras hospital, Mission hospital Chennai,
RECREATIONAL FACILITY
The New Mangalore Port Trust also provided recreational facilities to the employees and
dockworkers. Recreation facilities like Sports events are frequently organised by the NMPT for
the benefit of their staff. NMPT has constructed gymkhana for indoor games and stadium for
NMPT maintains a fully-fledged fire fighting, units with two fire stations one at the main wharf
and second at the tanker terminal. The port has tree fire tenders fitted with the water, form, and
dry chemical powder system. In addition, there is one accident relief van and tire jeep. The port
service in
46
The following registered trade union are operating at this port trust at present
Apart from the above trade union the following association are also functioning
COMPANY OFFERS
Port is a service industry, which requires personalized customer services in each and every span
of its activity. The widely spread global environment is not only prone to economical and
47
STANDARDS MAINTAINED BY NMPT
COMMITMENT OF NMPT
The NMPTs Commitment and endeavor is to provide best services to the satisfaction of the
customers. Port users are our valued customers and our partners in the growth of the port.
NMPTS CUSTOMERS
Internal Customer
All Employees
Customer Communication:
48
Interactive Committees (Interaction with Port Users through B.D.C., i.e. Business
Development Cell)
Monthly Ports Operations Meeting
Daily Berthing Meeting etc
Chapter 5
SWOT ANALYSIS
49
NMPT has a number of strong and weak points in terms of its position in the Indian and
international port facility and service markets. Furthermore, NMPT faces a number of
Strength of NMPT
In the Arabian Sea basin the port of New Mangalore is ideally positioned to the logistics
the States of Karnataka and partly for Kerala. The hinterland consists of substantial
population and a variety of industries such as the garment producing industry, mineral ore
production, thermal power plants, electronic equipment and consumer goods like coffee
a substantial volume of containers for both imports and exports. Distances by road or by
rail to major neighbouring ports are at least 250 km, which supports shippers of goods to
deberthing) are being carried out even on these three national holidays; it operates 24
hours per day and can provide facilities for almost all cargo types.
Back up area is in general sufficiently available. This area allows provisional storage and
Weaknesses of NMPT
Its marine infrastructure is designed to allow ships of maximum Length Over All (LOA)
245 m. This implies in general that ships over Dead Weight Tonnage (DWT) 100,000
cannot be handled in port due to navigational constraints and the channel depth and width.
50
Cargo handling for certain dry bulk cargoes (iron ore, coal) are still done manually which
results in high Turn Around Time (TRT) for ships. This creates subsequently high cost of
transport to shippers of goods. The manual handling also results in unsafe and
labour only to cargo handling operations (ship-shore). This restricts the NMPT to enter
into contracts with private operators that manage a NMPT terminal with their own labour
force fully and this may lead to higher labour cost compared to that in minor/private
administrative authority structure (valid for all Major Indian ports) that restrict the
management and the Board of Trustees in setting up its own (market oriented) port tariffs
Highways is in a poor state, heavily congested and sometimes not suitable for heavy truck
traffic. The port enjoys a railway connection to a marshalling yard, but there are no direct
Opportunities of NMPT
NMPT has ample opportunities to increase its throughput and improve its functions. Some
private (captive) customers show firm interest in developing berths and jetties time is ripe
for Public Private Partnership (PPP) deals. The partnerships will appear in all cargo types
resulted and will result in sound operating profits. This automatically implies that funds
51
The participation in the Special Purpose Vehicle (SPV) established to develop the
activities that benefit from tax incentives. Apart from NMPTs involvement, the SEZ will
generate additional cargo flows from nearby industrial and trading activities.
Threats of NMPT
NMPT faces through its institutional structure (a Port Trust under the MOSRTH) the ever
disturbing handicap of being a public controlled enterprise. Many regulations limit the
management to act as an independent and professional company, such as the labour laws
(no retrenchment), the HR routines (promotion), and the labour conditions (exceeding
market levels).
Furthermore the international vessel size developments will create additional financial
safer mechanisation. This improvement may however still be insufficient to cater for
certain growth of cargo flows beyond projected cargo flow volumes. This may result
(again) in handling capacity shortage for certain cargo types which may result in either
management) to cope with future rationalisation of activities and promote and stimulate
develop and will try to take a share of the competitive cargo especially when logistics are
favourable.
Ever continuing competition from nearby ports Cochin, Mormugao, Chennai and non-
52
The railway capacity of the main connecting lines (to Bangalore) may prove insufficient
in the medium and long run to handle all cargo to and from the port, not in the least
Chapter 6
CONCLUSION
Ports are a key component of infrastructure whose performance metrics have improved
considerably over years. Indian coastline has 12 major ports handling about 75 percent of Indias
port traffic and 184 other(intermediate and minor) ports serving the remaining traffic. Among the
major ports, again 75 percent are situated on the west coastline itself, of which New Mangalore
Port is one. There has been a steady increase in the total cargo being handled by major ports and
there is an impressive growth of container traffic. The main form of traffic consist of dry and
53
New Mangalore Port is is a deep-sea, all-weather port and is midway between two major ports;
Mormugao and Cochin. The port has been conceived, designed, executed and maintained entirely
by the Indian engineering talent and skills. It was initiated as a harbour project in 1962 and has
given Mangalore the status Gateway of Karnataka. The port has a vast hinterland covering
almost the whole of Karnataka and part of Kerala and Andhra Pradesh. It is served by railway
lines with adequate storage space & facilities and is well connected on the national network
through Konkan Railway. Also, NH-17 passes adjacent to the port making it directly accessible
by road as well. Spread over a land of more than 2000 acres, the port facilities provided are to
face the growing challenges and emerging needs of the present day. The port is well equipped to
handle bulk, liquid chemicals, hazardous cargoes, crude, ore and containers etc.
The total length of road network with NMPT is about 30 km which facilitates the movement of
land cargo carriers like trucks and stalkers. In addition to the roads, the stock yards in NMPT also
BIBLIOGRAPHY
BOOKS:
WEBLIOGRAPHY
www.newmangaluruport.com
54