QA4/1, QA7/2 & QA11/3 - DNote v4.

24 (7-july-15)

Product Release Letter

AVEVA Shared Services 3.3
Full Release 52420
Windows 7 / Windows 8.1
Server 2008 R2 / Server 2012 R2

This Release Contains

A full release of AVEVA Shared Services, which replaces the full release 52262 AVEVA Shared
Services 3.2

The AVEVA Shared Services product is not patched; instead a full release is released.

This product is not licensed.

Prerequisite for this release - operating system:

Minimum Supported O/S Version Windows 7 SP1 (both 32 and 64 bit) or Server 2008
(for each supported platform) R2 SP1 or Server 2012 R2
Mandatory O/S Patches None
(for each supported platform)
Build Operating System Windows Server 2012 R2
AVEVA core version 1.2.2

Note: AVEVA Shared Services 3.3 is not supported on Windows 8.1 or Windows Server 2012

Please note that recommended/supported hardware and software configurations are constantly subject to review, so
please consult the AVEVA support web pages for the latest recommendations.

For further information please contact your local AVEVA support office, which can be found at
http://support.aveva.com

This document has been prepared and approved by the following:

Job Title Name
Global Subject Matter Expert Neil Badcock
System Test Manager Vaseem Jameel
Head of Product Maged Selim
Project Manager
TPS Representative Gustavo Cuervo

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 Product Release Letter
Prerequisite for this release - products: None

AVEVA Licensing Library

This product is not licenced.

Works (is compatible) with:

AVEVA Everything 3D 2.1
Engineering 14.1.1
Administration 1.4
Global 3.2.1

Note: Shared Services 3.3 should be used with the above Engineering and Administration products
only. It should not be used with another product. Other products should be installed
according to the appropriate installation process.

The Shared Services install features 2 services:-

AVEVA Notification Service
AVEVA Scheduler Service

Note: Only the AVEVA Notification Service is required for Engineering and should be selected. If
installing both Services it is best to make sure that the AVEVA Scheduler Service is not
started. To do this open the Services form from the Control Panel once installed. Open the
Properties window by either double clicking on the service or using the right-hand mouse
button:

Ensure that the Service is stopped and the Startup type is Manual

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Supersedes:
This release supersedes the previous full release 52262 AVEVA Shared Services 3.2 for Engineering
Notifications only.

To Install product release:

The installation process for AVEVA Shared Services3.3 has been detailed in this release letter
and supersedes the current installation document. A new version of the installation document
will be placed alongside this Release Letter shortly.

Silent Installation
It is possible to run the Shared Services installation from setup.exe (which will assume
Administrator privilege), or from the Command Prompt with Administrator privileges by running
the commands in the following sections.

The following sections are examples of different silent install depending on user requirements, the
users installer location path maybe different to that of the example and the log file path can be
changed. If the user runs the silent install without Administrator privileges the install will fail
without an obvious reason.

To run the silent install use the following command:

The command options are:

/qb - This forces the install to be silent, by removing this option the installation process
will be interactive.
/LV globalService.log log file to record the install progress. Any errors occurring at
install time will be listed in this file.

The user can run the installation without the log file, but if the install fails it will be difficult to
determine what went wrong.

The default setting assumes that the Global Server and Global Services are running on the local
server.

When installing with silent install the user will not be prompted for any input. The installer will
automatically go through the installation options as follows:

The install will configure itself.

Depending on privileges the User Access Control may ask the user to confirm to run the
installation. Click Yes. The installation will then run.

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Once the installation has completed the installer window will close.

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Installation

If installing without the -qb silent installation flag or from setup.exe, the user will need to do the
following installation process accordingly:

If the autostart feature on the PC is working correctly, the browser will automatically load the
correct file on the disc and display the Installation menu.

Note: The exact appearance of installation window and screens may be different depending on
which browser is being using. The windows used in this manual are from Microsoft Internet
Explorer 8.

If the browser was not running, or the page failed to load, navigate to the setup.exe file and
double click on it; alternatively, right-click and choose the browser from the Open With option on
the popup menu.

<

To install the software, click Install. A message window is displayed asking the user if they want to
run the software. Click Run.

After a short duration a Welcome to the AVEVA Shared Services Setup Wizard window is displayed.
On this and subsequent screens a Cancel button is displayed. If Cancel is clicked at any stage a
pop-up window will be displayed prompting for confirmation. If Yes is clicked partially installed
files are removed and the installation process is stopped. If No is clicked the installation will
continue.

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Click Next to display the End-User License Agreement window

The user must read the End-User License Agreement and then select the I accept check box to
activate Next.

Note: If the user does not select the check box, Next will not activate and the installation cannot
continue.

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After clicking Next the installer will display the feature list for the AVEVA Shared Services, it is
possible to select one or all features to install. Only the AVEVA Notification Service is
required, so deselect the AVEVA Scheduler Service and AVEVA Shared Manager Service
so that these are not installed.

Click Browse to change the installation location if the user wants the product to be installed to a
different directory or leave at default location and click Next.

Select Install to install the AVEVA Shared Services.

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Once the files have been copied a final window is displayed confirming that the install process is
complete.

Click Finish to complete the installation.

IMPORTANT NOTE:
Before installing AVEVA Shared Services 3.3 please ensure that AVEVA Shared Services 3.2 is
uninstalled.

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First released on:
This product release is first available from the download site, AVEVA Shared Services, release
numbe 52420

List of Enhancements
AVEVA Shared Services 3.3 has been released to support Everything3D 2.1.
It does not contain any new features.

List of Fault Corrections

This release addresses defects arising from the following support incidents:
None

PRODUCT QUALITY STATEMENT

The development, maintenance and testing of AVEVA Solutions software products is carried out in
accordance with the companys KEYSTONE lifecycle processes and this document includes a
summary of the testing carried out on this release and a list of significant defects known to exist
at the time of release.

Development Testing
Developers have carried out unit testing of each enhancement and/or fix in the development
environment to verify that any new functionalities have been correctly implemented and identified
defects have been corrected.

Regression tests have been run in the development environment to verify that enhancements
and/or fixes have not adversely affected the integrity of the product.

System Testing
Independent system testing has been carried out on the product, as released, to verify that it
installs correctly in all supported configurations and that product functionality operates as
intended, subject to any known exceptions listed below.

Acceptance Testing
This document has been prepared before Acceptance Testing. This product release will be
subjected to an acceptance test by AVEVAs Product Readiness Authority (PRA).

Any exceptions found during Acceptance Testing or after release will be reported in the Product
Release Latest Update Note on AVEVA's support web site
http://downloads.aveva.com/52420/w52420.pdf.

Exceptions Significant Defects And Recommended Workarounds

AVEVA intends to fix the defects listed below in a fix release or service pack as soon as reasonably
possible.
Incident Defect Description Recommended
number number Workaround
173511 Shared Services 3.3 is not compatible with E3D 1.1
application

For the latest list of exceptions and other updates, please see the Product Release Latest Update
Note on AVEVA's support web site http://downloads.aveva.com/52420/w52420.pdf

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 Product Release Letter
Please refer also to the Product Release Latest Update Note for the original full release,
http://downloads.aveva.com/52420/w52420.pdf.

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