MUHAMMAD SAQIB KHAN

U14112085

REPORT ERP SYSTEM IN SCCI

University of Sharjah
College of Business Administration
Department of Management Information Systems
Enterprise Systems (0303441)
ASSIGNMENT - 1
Introduction

Firstly I would like to thank our Prof. Dr Amel for giving us an opportunity to
go on a Field trip and to actually see the ERP system in action. This trip has
been very useful and we got to learn a lot more about the functions that we
already did

This report is going to be a review of what we learned in the trip and a short
explanation of how the Sharjah Chamber Of Commerce and Industry works
and operates it daily functions as well as how do they use Enterprise
Resource Planning.

SCCI is a governmental body that issues necessary documentations required

for commerce the Services offered by SCCI are as follows:

Registration & Membership Renewal Procedures

Certificates of Origin & Attestations Procedures
Sharjah Economic Excellence Award
Festivals & Events
Sharjah Expo City
Economic Directories & Publications
Information
Affiliates
Trade Centers & Business Councils
 Sharjah Chamber Of Commerce and Industry

An ERP system means an Enterprise Resource Planning system, it does

what it says, basically just combines and integrates all the different
functions, parts and make the different departments or functions like
planning, purchasing, inventory, sales, marketing, finance and human
resources of the organization work together rather than working in Silos as it
used to be before, this makes the work much more effective and efficient
thus improving the functionality of an organization and going paperless thus
saving time and space to store all the information.

There are many ways to integrate those functions mainly by the help of
many leaders in this field and a lot of money depending on the number of
Modules and number of users in each module which is estimated to be about
USD 4000 as mentioned by the presenter in SCCI or by making a custom
design from a programmer or someone who knows this job. This option can
be a bit tricky since it requires a lot of time to finish and there are no
templates available the work has to start from scratch but its a very low cost
way to start and maybe choose oracle or SAP later on in the future.

Therefore in SCCI they have 4 modules used in the ERP system these
modules has been specially modified and customized by Oracle Developers
to suit the needs of SCCI and they are:

Human Resource Management gives control to the HR manager to

control certain things such as accepting the request for vacation/leave.
Number of leaves remaining for a person per year, they have access to
the Web-View of the ERP system.
Self Service Human Resource this modules deals with the part of
HR which is accessible by the employees in order to apply for
something or send their application for anything they require. They
also have the Web-view access.
Finance this department deals with all the financial part of the
organization they have a general Ledger in the system that does all the
work for them eliminating the need of any other applications such as
Tally or Zipbooks or any other accounting softwares. Thus making the
current ERP system much more effective and economical in long run.
 Order Management this module control the process that each order
goes through in order to be completed, the customers apply for the
documents they require like attestation, license for trade etc.,

The architecture used in SCCI is centralized and they just use it to

maintain the information and data that they acquire and need for their day
to day work. Therefore the customers or suppliers do not have access to the
SCCI ERP system.

The ERP system is a Role-Based Application which means access is

granted to the user based on their Role in the organization or by what part of
the ladder they are at.

The resulted benefits for choosing the ERP system are many in general as it
is for any other organizations that implements it, however the benefits that
are gained by the Government of Sharjah through this are as follows:

Elimination for the need of paper everything has become paperless and
saves time and effort for the employees as well as the customers if they
want to apply for something, on the other hand of the spectrum it also
contributes in the cause of Green Earth which means papers that are made
from cutting down the trees are not used so that it can contribute for a better
future.

Eliminating the need of Other Small Applications apps such as Tally or

Zipbooks, accounting guru, wave accounting that help for a small business to
manage their accounts and financial data are not used

The supplying vender selected by the organization is Oracle. The main

reason being the fact that its the main leading organization that provides
ERP system but also due to its security reasons , the information and data
that is bought into an ERP designed by oracle is most likely to be way more
secure than any other or even a custom ERP system which is one of the
reasons why they havent opted for a Custom System because it would firstly
take a lot of time to develop and also it probably wont be as secure as the
design and models that are already built by oracle.

However the web-view function that is available only to the managers is a

Custom design and since it does not carry a lot of necessary data security is
not really a big issue here.
When asked to the presenter the reason why they chose oracle system over
the others or even a low cost Custom designed ERP system, they replied
saying there are a lot of anti-virus companies, why does one choose to go
with Kaspersky, Avast, Essot or Norton? Its simply just a personal choice
Sharjah Chamber Of Commerce And Industry