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Paper View Dear Ms, Jones, ‘He understand thet you have moved your accounts to another bank. We are very sorry to lose your business To help us provide be vice inthe future would you mind teling us why you made the decision to change banks? Tank you very much Sncerdy Jiviane Toledo ‘ational City Bank Customer Service ‘Soin Rube wove [scone | ya cate yee ah Om) compete ]incamplete ty 281) ncomete oyna Ban sO) rae ‘Spaling a Or anys Jienacasmidaine ——[intac more thn Sea 3 Conners Gouin [enauees pened maconmas [Ris misne24perodsorconmes | Ris mssngmnore Han 4 patos or canes 2/20 aragraphing | ofitte ws 2 elements - rece ements 2/20 vestncter | 209 ons Osps| Tremisconctaaptaatin iewcoicbe2 |riingiocpanaeas ening tape nena oo |e fas 2120 sence [ote [isi ope Total Pein: 10.

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